--- title: 'Customer Service Representative (Spanish) at Obvio' canonical: 'https://feeny.ai/job/customer-service-representative-spanish-obvio-san-carlos-rgm5t826gvsx' type: 'job' last_seen: '2026-09-15' --- # Customer Service Representative (Spanish) at Obvio - **Company:** Obvio - **Location:** San Carlos, CA - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-08-26 - **Last confirmed live:** 2026-09-15 - **Apply:** https://jobs.ashbyhq.com/obvio/167ae446-34f3-4edf-9257-fee54c3e1d1d ## Job description ## About Obvio AI Each year, more than 40,000 people in the U.S. leave home and never make it back due to traffic crashes. At Obvio, we believe these deaths are preventable. We deploy solar-powered, AI-assisted cameras to enforce traffic laws where pedestrians are most vulnerable—automating enforcement in ways that traditional systems cannot. Our approach has already led to a 50% reduction in reckless driving in early partner cities. Founded by the team behind Motive's AI dashcam and backed by Bain Capital Ventures and Khosla Ventures, we are building the intelligence layer for safer streets globally. Ready to make a real impact with your customer support and accounts receivable skills? Join Obvio—a Silicon Valley startup using AI and Computer Vision to make roads safer for everyone. We’re looking for a Customer Support Representative who’s passionate about helping people and thrives in a collaborative environment. You’ll be the friendly, knowledgeable voice for individuals with questions about traffic tickets, violations, and payments, while also playing a key role in our accounts receivable process. What You’ll Do: - Be the first point of contact for questions about traffic tickets, violations, and payment options - Deliver clear, compassionate support and de-escalate challenging situations - Accurately track inbound payments (online, cashier’s checks, money orders) - Collaborate with internal teams to resolve complex cases - Maintain detailed records and uphold high standards of data accuracy What We’re Looking For: - 2+ years in customer support or direct consumer communication (not a high-volume call center) - Experience with transactions, accounts receivable, and payment tracking - Excellent verbal and written communication skills - Strong multitasking, organization, and problem-solving abilities - Quick to learn new tools and technologies - Fluent in Spanish (required) - Must be able to work shift from 8am - 5pm Bonus Points (not required): - Experience with support ticketing systems - Advanced Excel and reporting skills - Background in traffic enforcement, legal, or government sectors ## Why Obvio - Your work will help save lives and improve road safety - Series A of $22M led by Bain Capital - Fast-moving startup environment with meaningful ownership - Competitive compensation and early-stage equity Obvio is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Obvio considers qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Obvio is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know. ## About Obvio ## Company Overview - **One-liner**: Obvio provides AI-powered, context-aware traffic safety cameras that help cities detect reckless driving, educate drivers, and enforce traffic laws. - **Entity Type**: Private (Series A) - **Headquarters**: San Carlos, California, United States - **Founded**: 2023 - **Founders**: Ali Rehan and Dhruv Maheshwari ## Core Business - **Primary industry/industries**: Traffic safety technology, public safety, GovTech - **Target customers**: Municipalities, law enforcement agencies (B2G) - **Mission or purpose statement**: "There are no accidents. All crashes are preventable. Our mission is to curb reckless driving and save lives on our roadways." [obvio.ai](https://www.obvio.ai/) ## Products & Services - **[Obvio AI Camera Pylon]**: A solar-powered, brightly colored camera pylon installed near intersections. On-device AI detects stop sign violations, speeding, crosswalk violations, illegal turns, unsafe lane changes, and distracted driving. The footage is processed locally; only violation clips are uploaded. The technology is provided free to municipalities, and Obvio shares citation revenue with the government. [techcrunch.com](https://techcrunch.com/2025/06/04/obvios-stop-sign-cameras-use-ai-to-root-out-unsafe-drivers/) ## Market Standing - **Valuation/Market Cap**: Not publicly available - **Key Metric**: Total funding raised – $31.4M (as of mid-2025) [linkedin.com](https://www.linkedin.com/company/obvio-inc) - **Notable Investors/Partners**: Bain Capital Ventures (led Series A), Khosla Ventures, Homebrew, Pathlight Ventures, Success Venture Partners [cbinsights.com](https://www.cbinsights.com/company/obvio) - **Growth Signals**: Headcount grew 328.6% year-over-year to 41 employees; active in five Maryland cities with plans to expand; 14 open job postings; Virginia’s stop sign & crosswalk enforcement law went into effect July 1, 2026, creating tailwinds. [linkedin.com](https://www.linkedin.com/company/obvio-inc) ## Competitive Advantages - **Privacy-first design**: On-device AI processing means only violation footage leaves the device; all other footage is deleted after ~12 hours. The company explicitly avoids building a surveillance panopticon. [techcrunch.com](https://techcrunch.com/2025/06/04/obvios-stop-sign-cameras-use-ai-to-root-out-unsafe-drivers/) - **Founding team experience**: Previously built one of the most widely deployed AI dashcam platforms in commercial transportation (at Motive), protecting over 200,000 trucks and reducing crash rates by 24%. [obvio.ai/careers](https://www.obvio.ai/careers) - **Full-stack approach**: "We build hardware, write code, pass laws, and pour concrete." The company handles hardware, software, policy, and community engagement. [obvio.ai/careers](https://www.obvio.ai/careers) - **Patented AI technology**: Holds patents in artificial neural networks, classification algorithms, and image processing. [cbinsights.com](https://www.cbinsights.com/company/obvio) ## Strategic Focus - Expand beyond the initial five Maryland cities using the $22M Series A funding. [techcrunch.com](https://techcrunch.com/2025/06/04/obvios-stop-sign-cameras-use-ai-to-root-out-unsafe-drivers/) - Focus on changing driver behavior through warnings and deterrence rather than revenue generation, building community trust. [techcrunch.com](https://techcrunch.com/2025/06/04/obvios-stop-sign-cameras-use-ai-to-root-out-unsafe-drivers/) - Continue hiring across engineering, operations, sales, and government relations to scale deployments. ## Why Work Here - **Culture**: Values include "Ownership Mindset," "First Principles Thinking," and "Relentless Execution." The team describes itself as "boots on the ground, laptops in hand" – a mix of hardware, software, and policy work. [obvio.ai/careers](https://www.obvio.ai/careers) - **Work model**: Mix of onsite and remote roles (currently listing Senior Product Designer – onsite in California, UX Designer – remote in California, Project Manager – remote in California). [obvio.ai/careers](https://www.obvio.ai/careers) - **Impact**: Directly contributes to reducing traffic fatalities and making streets safer; employees work on AI, computer vision, embedded systems, and public policy. - **Team growth**: Rapid headcount expansion (328% YoY) signals strong momentum and career advancement opportunities. ## Sources 1. [obvio.ai](https://www.obvio.ai/) 2. [obvio.ai/careers](https://www.obvio.ai/careers) 3. [cbinsights.com](https://www.cbinsights.com/company/obvio) 4. [linkedin.com](https://www.linkedin.com/company/obvio-inc) 5. [techcrunch.com](https://techcrunch.com/2025/06/04/obvios-stop-sign-cameras-use-ai-to-root-out-unsafe-drivers/) ## Other roles at Obvio - [Government Relations Manager](https://feeny.ai/job/government-relations-manager-obvio-college-park-2v78p37zg9a1) — College Park, MD / Mid-Atlantic Region - [Accounting Manager](https://feeny.ai/job/accounting-manager-obvio-san-carlos-s2hzvbedt16w) — San Carlos, CA - [Account Executive](https://feeny.ai/job/account-executive-obvio-san-carlos-njqh4jfwy625) — San Carlos, CA - [Video Data Annotator](https://feeny.ai/job/video-data-annotator-obvio-salt-lake-city-jqxrjxkdempj) — Salt Lake City, UT - [Video Data Annotation Team Lead](https://feeny.ai/job/video-data-annotation-team-lead-obvio-salt-lake-city-4mp401eecz7b) — Salt Lake City, UT - [Program Coordinator](https://feeny.ai/job/program-coordinator-obvio-college-park-cj74zrtm6jft) — College Park, MD / Mid-Atlantic Region - [Senior Manager, Brand & Integrated Marketing](https://feeny.ai/job/senior-manager-brand-integrated-marketing-obvio-san-carlos-afc5kav4f2j4) — San Carlos, CA - [Proposal & Content Writer](https://feeny.ai/job/proposal-content-writer-obvio-san-carlos-vty07zk0efqy) — San Carlos, CA - [Account Executive](https://feeny.ai/job/account-executive-obvio-colorado-5f9nkss8ga3d) — Colorado - [Account Executive](https://feeny.ai/job/account-executive-obvio-college-park-wycqpyh5hxan) — College Park, MD