--- title: 'Customer Site Inventory Specialist - Austin, TX at Fictiv' canonical: 'https://feeny.ai/job/customer-site-inventory-specialist-austin-tx-fictiv-austin-3jyph0caqa6x' type: 'job' last_seen: '2026-09-04' --- # Customer Site Inventory Specialist - Austin, TX at Fictiv - **Company:** Fictiv - **Location:** Austin, TX - **Posted:** 2026-09-04 - **Last confirmed live:** 2026-09-04 - **Apply:** https://job-boards.greenhouse.io/fictiv/jobs/8783499002 ## Job description ## About MISUMI Americas MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas. Impact In This Role We are seeking a reliable and detail-oriented Customer Site Inventory Specialist in Austin, TX to oversee the daily operations of an advanced inventory management system which includes monitoring inventory station performance, managing inventory levels, tracking and receiving parts and components, and responding to customer needs. The ideal candidate will have previous experience managing inventory or technical systems. ## What You’ll Be Doing - Oversee the daily operations of an advanced inventory management system which includes monitoring inventory station performance, managing inventory levels, tracking and receiving parts and components, and responding to customer needs - Operate and maintain inventory stations installed in various departments - Track, receive, and install parts and components inside the inventory stations - Monitor inventory levels and ensure stock is replenished as needed - Perform daily inventory station checks and troubleshoot any operational issue - Respond to Customer Requests and emergencies promptly - Coordinate with suppliers and internal team to ensure timely delivery of parts - Maintain accurate records of inventory, usage, and machine performance - Generate reports on inventory station usage and inventory levels - Ensure all inventory stations meet safety and operational standards Desired Traits - Must live within reasonably close proximity to 78725 (Austin, TX) to respond to emergency needs - 1- 3 years of experience in an inventory management, production, or technical support role - Strong technical aptitude - Proficiency with Microsoft (Outlook, Excel, Word, and basic computer systems) - Willingness to learn and be trained in inventory management systems - Previous experience managing inventory or technical systems - Excellent problem-solving skills and a proactive attitude - Ability to work independently and handle urgent situations - Strong attention to detail and organizational skills - Familiarity with using technical equipment and inventory software (training will be provided) - Effective written and conversational skills in English; Spanish is a plus - Experience in a customer-facing role is a plus - Core business hours are 8:00 AM – 5:00 PM CST, with occasional on-call availability required for urgent situations - Available to respond to emergencies outside regular hours Physical Requirements While performing the duties of this job, the employee routinely is required to sit; walk; talk and hear; use hands to keyboard, fingers, handle, and feel; stoop, kneel, crouch, twist, crawl, reach, and stretch. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ## Perks and Benefits - Competitive medical, dental, and vision insurance - 401K plan - Parental leave programs - Paid volunteer days - And much, much more! Salary: $22.00 to $27.00 per hour, depending upon experience Interested in learning more?  We look forward to hearing from you soon. We’re actively seeking teammates who: - Bring diverse perspectives and experience to our culture and company. - Excel at being part of a strong, empathetic team. - Thrive in an environment emphasizing respect, honesty, collaboration, and growth. - Have an ‘always learning’ mindset that celebrates learning, not just wins. - Help us continue to build a world-class organization that values the contributions of all of our teammates We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans. ## About Fictiv ## Company Overview - **One-liner**: Fictiv provides a digital operating system for custom manufacturing, connecting product creators with a global network of vetted manufacturers to source custom mechanical parts quickly and efficiently. - **Entity Type**: Private (Series E, last funding round May 2022) - **Headquarters**: San Francisco, California, United States, with additional offices in Guangzhou, China; Phoenix, Arizona; Pune, India; and Bengaluru, India - **Founded**: 2013 - **Founders**: Dave Evans and Nathan Evans ## Core Business - **Primary industry**: Custom manufacturing / Digital supply chain services - **Target customers**: B2B, serving early-stage startups to Fortune 500 enterprises across industries such as automotive, medical devices, robotics, and consumer electronics - **Mission / Purpose**: “To enable product creators to innovate” by building the world’s operating system for custom manufacturing – making it possible to build hardware at the speed of software. ## Products & Services - **Digital Manufacturing Platform**: An integrated online system for quoting, design for manufacturability (DFM) feedback, order management, and real-time tracking. Supports 3D printing, CNC machining, injection molding, and urethane casting, with lead times as fast as 1–2 days. - **Global Manufacturing Network**: A managed network of manufacturing partners across the U.S., Mexico, India, China, and Japan, offering supply chain resilience and regional sourcing flexibility. - **Technical Program Management**: Hands-on support from Fictiv engineers and program managers to guide customers from prototype through full-scale production. ## Market Standing - **Valuation / Market Cap**: Not publicly disclosed - **Key Metric**: Total funding raised – $200M (as of Series E in May 2022) - **Notable Investors/Partners**: Includes Honeywell, Intel, Bill Gates (via Gates Frontier), and other institutional investors [fictiv.com](https://www.fictiv.com/about-us) - **Growth Signals**: - Over 35 million parts manufactured to date [fictiv.com](https://www.fictiv.com/) - Served more than 5,000 companies - Expanded to four global Centers of Excellence (U.S., Mexico, India, China) to reduce supply chain risk - Active hiring across engineering, sales, and operations (51 active jobs on Greenhouse as of mid-2026) ## Competitive Advantages - **Digital-first OS for manufacturing**: Combines an automated quoting and DFM engine with a vetted global network, reducing the typical friction of custom part sourcing. - **Speed and traceability**: Parts delivered in as fast as 24 hours, with full traceability and trackability at every step. - **Global, multi-region supply chain**: Customers can choose supply regions (U.S., Mexico, India, China, Japan) to mitigate geopolitical and logistics risk. - **Enterprise-grade quality management**: Integrated quality control and program management support, appealing to Fortune 500-level production requirements. ## Strategic Focus - **Scaling global manufacturing hubs**: Expanding in-region Centers of Excellence to offer faster, lower-risk production close to customers. - **AI and automation**: Using artificial intelligence to accelerate quoting, DFM feedback, and supply chain decisions (including in employment decisions for internal operations). - **Deepening enterprise relationships**: Targeting large OEMs and regulated industries (medical, aerospace, automotive) with compliance and traceability features. - **Platform ecosystem**: Enhancing the digital platform with new materials, finishes, and real-time analytics to further reduce time-to-market for hardware innovators. ## Why Work Here - **Culture & values**: Emphasizes a “Service Mentality” (value #2), collaboration, diversity, and autonomy. Described as a passionate team across multiple global offices. - **Work policy**: Remote-friendly environment with systems to keep distributed teams connected. Offices in San Francisco, Guangzhou, Phoenix, Pune, and Bengaluru. - **Perks and benefits**: - Monthly virtual work stipend - Wellness perks - Paid volunteer days - Learning and development stipend (Udemy Business courses, continued education stipends) - Leadership coaching for high performers - Paid parental leave - Equity options - **Engineering culture**: Access to modern tools (Salesforce, data engineering, integrations) and direct exposure to executive leadership; strong focus on career growth and autonomy. ## Sources 1. [Fictiv Careers Page](https://www.fictiv.com/careers) 2. [Fictiv Main Website](https://www.fictiv.com/) 3. [Fictiv About Us Page](https://www.fictiv.com/about-us) 4. [Crunchbase – Fictiv](https://www.crunchbase.com/organization/fictiv) 5. 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