---
title: 'Customer Solutions Engineer, APAC at Telesat'
canonical: 'https://feeny.ai/job/customer-solutions-engineer-apac-telesat-apac-region-4zjv3jpdtxcj'
type: 'job'
last_seen: '2026-09-11'
---

# Customer Solutions Engineer, APAC at Telesat

- **Company:** Telesat
- **Location:** APAC Region
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-03-22
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.lever.co/telesat/2a256d12-712a-4e2a-92a8-1ad93c7007a2

## Job description

Telesat (Nasdaq and TSX: TSAT) is a leading global satellite operator, providing reliable and secure satellite-delivered communications solutions worldwide to broadcast, telecommunications, corporate and government customers for over 55 years.  Backed by a legacy of engineering excellence, reliability and industry-leading customer service, Telesat has grown to be one of the largest and most successful global satellite operators. Telesat Lightspeed, our revolutionary Low Earth Orbit (LEO) satellite network, scheduled to begin service in 2027, will revolutionize global broadband connectivity for enterprise and Government users by delivering a combination of high capacity, security, resiliency and affordability with ultra-low latency and fiber-like speeds. Telesat is headquartered in Ottawa, Canada, and has offices and facilities around the world.

The company’s state-of-the-art Satellite fleet consists of 12 GEO satellites, the Canadian payload on ViaSat-1 and one LEO 3 demonstration satellite.  For more information, follow Telesat on X and LinkedIn or visit www.telesat.com

Role Overview: As a member of the Global Customer Solutions (GCS) Group, you will provide technical support for the pre- and post-sales activities of Telesat’s product lines and technical consultation to the Global Sales groups.  As a champion of new technology, you will develop effective solutions to meet customer communication needs leveraging Telesat’s Lightspeed constellation. The position’s primary role is to support the Asia-Pacific (APAC) region teams, but will also assist across Telesat’s global presence. The GCS team is responsible for the gathering of requirements from customers, design of cost-effective Lightspeed satellite and terrestrial communication link solutions, specifying both the space and ground segment components, and presenting solutions to customers.  Additionally, you will be offering technology recommendations and advice, performing modeling and simulations, and conducting test and evaluation demonstrations aiming to secure sales and customer satisfaction.

## Key Responsibilities

- Design, estimate cost, and propose Lightspeed communications solutions based on customer requirements
- Work directly with the Global Sales Team and prospective customers’ Engineering contacts to validate requirements and technical details
- Prepare, present proposals to, and review requirements directly with customers
- Lead, attend, and actively participate in customer meetings
- Identify new solutions within Telesat’s Lightspeed product portfolio which could lead to new revenue opportunities with customers
- Work directly with customers to plan upgrades, review performance of networks, and to resolve service issues
- Collaborate with Telesat’s Marketing and Product teams to identify available network capacity
- Support projects from design to implementation
- Update and maintain multiple databases as well as other Engineering information management systems
- Actively participate in trade shows, customer events, and technical demonstrations in presentation roles

Education & Experience Required:

- Bachelor degree or comparable experience in Cybersecurity, Computer Science, Information Technology, Network Technology, Telecommunications, or Electrical Engineering required
- 10+ years of relevant experience in systems engineering or connectivity solutions
- Experience with satellite communications, RF link analysis, and RF hardware preferred

Preferred Qualifications:

- Inquisitive nature and eagerness to learn and explore new concepts
- Positive outlook in meeting challenges and working to a high level
- Confident when presenting to peers and management within the organization
- Ability to manage multiple complex projects simultaneously
- Analytical skills with the ability to solve technical and business issues
- Ability to foster and maintain good working relationships with peers, partners, and customers
- Previous experience supporting Carrier, Mobile Network Operator (MNO), and Wholesale accounts.  Working for a Carrier or an MNO would be desired
- A professional demeanor and appearance with strong verbal and written communication skills
- Proven analytical and problem-solving skills with demonstrated ability to multi-task and work in a team environment.
- Industry certifications such as Cisco CCNA, CCNP, Juniper JNCIA/ENT preferable
- Experience and understanding of computer hardware, software, and operating systems
- Working knowledge of MEF 3.0 standards and implementations
- Working knowledge of:
- OSI Layer 1 (Optical, HFC, WDM)
- OSI Layer 2 & 3 (Switching, STP, VLAN, MPLS, Carrier Ethernet, IP, etc.)
- Protocol acceleration, web caching, traffic management, firewalls, VPN, and security related hardware and software
- 3G/4G/5G cellular networking technologies
- Network management platforms (SolarWinds, WhatsUp Gold, etc.)

Other Requirements:

- Fluent English is required and a second language is highly desirable (written and/or spoken)
- Ability and willingness to travel to attend customer meetings and events across the region

## #LI-LG1

At Telesat, we take pride in being an equal opportunity employer that values equality in the workplace.  We are committed to providing the best candidate experience possible including any required accommodations at every stage of our interview process.   All qualified applicants that have been selected for an interview that require accommodations, are advised to inform the Telesat Talent team accordingly.  We will work with you to meet your needs.   All accommodation information provided will be treated as confidential.

## About Telesat

## Company Overview
- **One-liner**: Telesat is a leading global satellite operator that designs, builds, and operates advanced satellite networks to deliver critical connectivity solutions for enterprise, government, telecom, maritime, and aeronautical customers.
- **Entity Type**: Public (Nasdaq and TSX: TSAT)
- **Headquarters**: Ottawa, Ontario, Canada (with offices in Bethesda, US, and other global locations)
- **Founded**: 1969 (often described as a "54-year-old start-up")
- **Founders**: Not publicly available (established as a Canadian crown corporation originally)

## Core Business
- **Primary industry/industries**: Satellite Communications, Telecommunications, Space Infrastructure
- **Target customers**: B2B, Enterprise, Government, Telecom operators, Maritime, Aeronautical, and Broadband service providers
- **Mission or purpose statement**: Deliver critical satellite connectivity solutions that tackle today’s most complex communications challenges, connecting the unconnected and expanding the reach of transformational technologies.

## Products & Services
- **Geostationary (GEO) Satellite Fleet**: A state-of-the-art global fleet of geostationary satellites providing reliable, high-capacity connectivity for broadcast, broadband, and enterprise customers. This is the legacy business generating current revenue.
- **Telesat Lightspeed™ (LEO Network)**: A revolutionary Low Earth Orbit satellite network optimized for enterprise and government customers. Designed to provide ubiquitous, affordable, high-capacity links with fibre-like speeds for telecom, government, maritime, and aeronautical applications. This is the company's primary growth initiative.
- **Technical Consultation & Support Services**: Industry-leading technical expertise and consulting services provided to satellite operators, insurers, and other industry stakeholders globally.

## Market Standing
- **Valuation/Market Cap**: $655.4 million market cap (as of recent data)
- **Key Metric**: Annual Revenue of CAD $418M (LTM) / GEO Revenue guidance for 2026: C$300M-C$320M
- **Notable Investors/Partners**: Publicly traded company; specific institutional investors not listed in search results. Key partners include telecom, government, and enterprise customers globally.
- **Growth Signals**:
    - Developing Lightspeed, a next-gen LEO network with 156+ enterprise-class satellites, fully funded for global service (US$3.8B).
    - GEO backlog of C$800M and LEO backlog of C$1.1B (Q1 2026).
    - Headcount growth of +14.6% YoY (+133 people), now employing 575 people.
    - Identified 4,500+ enterprise and government accounts globally for Lightspeed go-to-market.
    - IPO in 2021.

## Competitive Advantages
- **50+ Years of Heritage**: A "54-year-old start-up" with decades of industry-leading engineering excellence and reliability, combined with a disruptive, innovative culture.
- **Dual-Architecture Strategy**: Operates both a mature, cash-flowing GEO fleet and a next-gen LEO network (Lightspeed), providing stability and a future growth engine.
- **Enterprise & Government Focus**: Lightspeed is specifically designed for the high-reliability, mission-critical needs of enterprise and government customers (a $320B addressable market), differentiating it from consumer-focused LEO constellations.
- **Established Customer Relationships**: Long-standing, collaborative partnerships with customers globally, providing deep market knowledge and a strong sales channel.

## Strategic Focus
- **Lightspeed Deployment**: The primary strategic priority is the launch and operationalization of the Telesat Lightspeed LEO network, targeting global service.
- **Revenue Transition**: Managing the transition from legacy GEO broadcast/broadband revenue to high-growth LEO enterprise and government revenue.
- **Market Expansion**: Leveraging the Lightspeed network to capture a share of the $650B LEO addressable market, with a specific focus on telecom, government, maritime, and aeronautical verticals.
- **Talent Acquisition**: Actively hiring brilliant, inspired people to bring the Lightspeed network to life and continue innovating.

## Why Work Here
- **Culture**: Described as collaborative, customer-centric, and innovative. The company values openness, honesty, and integrity. It celebrates diversity and supports community involvement through volunteerism and STEM initiatives.
- **Work Environment**: Collaborative office spaces designed to foster teamwork and creativity. Remote options are available for some roles (e.g., Account Executive, Government Business Development Northern Europe is listed as remote).
- **Notable Perks & Benefits**:
    - Highly competitive salaries with performance-based compensation and annual bonuses.
    - Comprehensive medical, dental, vision, disability, and life insurance.
    - Parental and family leave benefits.
    - Generous paid time off, holidays, and flex days.
    - Retirement and pension plans with company matching.
    - Employee discount programs, social outings, and team-building events.
- **Engineering Culture**: A strong legacy of engineering excellence. Employees work on one of the most ambitious communications challenges in history (Lightspeed). Co-op and internship programs are available for early career talent to learn from industry experts.

## Sources
1. [Telesat.com - Careers](https://www.telesat.com/careers/)
2. [Telesat.com - About Us](https://www.telesat.com/about-us/)
3. [LinkedIn - Telesat](https://linkedin.com/company/telesat.com)
4. [Telesat.com - Jobs](https://www.telesat.com/careers/jobs/)
5. [Telesat.com - Investor Presentation (May 2026)](https://www.telesat.com/wp-content/uploads/2026/05/Investor-Presentation-May-2026-1.pdf)

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