--- title: 'Customer Solutions Engineer Paris at Scality' canonical: 'https://feeny.ai/job/customer-solutions-engineer-paris-scality-paris-8beh3c39c4qa' type: 'job' last_seen: '2026-09-07' --- # Customer Solutions Engineer Paris at Scality - **Company:** Scality - **Location:** Paris, France - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-04-09 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.lever.co/scality/fd966dc8-4f44-4735-81a3-7d4bd16ba342 ## Job description Department: CS Reporting to: Team Manager TYPE : CDI – Hybrid (min. 2 days/week in office) – Travel ~30% (France & Europe) – On-site or remote customer delivery Location: Paris / Île-de-France, FR About Scality: Scality solves organisations’ biggest data storage challenges: growth, security, performance, and cost. Designed for end-to-end cyber resilience, only Scality S3 object storage with CORE5 safeguards data at every level of the system, from API to architecture. Its patented MultiScale Architecture enables limitless, independent scalability in all critical dimensions to meet the unpredictable demands of modern workloads. The world’s most discerning companies depend on Scality to accelerate high-performance AI initiatives, optimize cloud deployments, and defend their data with confidence. Recognized as a leader by Gartner, Scality software is reliable, secure, and sustainable. Follow us on LinkedIn. Visit www.scality.com and our blog. About the role: The Customer Solutions Engineer (CSE) is a senior technical role responsible for deploying, integrating, and optimizing Scality solutions at customer sites or remotely, depending on customer requirements. With a minimum of 10 years of hands-on experience in infrastructure and storage environments, the CSE acts as the primary technical point of contact throughout the post-sales journey — from initial deployment to ongoing optimization. This position is based in the Paris region (Île-de-France), with a hybrid work model requiring a minimum of 2 office days per week, and approximately 30% travel across France and Europe. This role involves working in secure or military environments, so successful candidates must undergo mandatory background screening. Main Focus: As part of the Customer Success team, the CSE provides integration, consulting, training, post-sales professional services and support during the delivery process, to our growing list of customers. As secondary objectives, the CSE interacts with the product organization to discuss new features required by customers. He/she coordinates customer and internal interactions for specific accounts where extended services are provided in addition to standard support. Skills: Language skills: - Fluent in English — mandatory (written and spoken) - Additional European language is a plus. Technical Skills: - Linux Expertise: 5+ years of hands-on experience with Linux/UNIX system administration, including managing large-scale distributed environments. - Hardware Knowledge: Strong understanding of x86 platforms, RAID architecture, and file systems. - Storage Experience: Familiarity with NAS, SAN, RAID, distributed file systems, object storage, RESTful APIs, and Amazon S3. - Networking Skills: Solid grasp of low-level networking (TCP/IP, bridging, bonding, VLAN). - High Availability & Containers: Experience with distributed systems, load balancing, cloud platforms, and container technologies (Docker, Kubernetes). - Production Environment: Knowledge of web servers, backups, email systems, package management, and monitoring in large-scale production settings. - Scripting & Automation: Proficiency in scripting (Python, Perl, Shell) and automation tools (SaltStack, Ansible). - Development (Bonus): C/Java development skills are a plus. - ITIL & Tools: Understanding of ITIL Problem and Change Management processes, and experience with Atlassian tools (Jira, Confluence). Interpersonal Skill: - Documentation: Create, update, and maintain high-quality technical and business documentation, including process, customer architecture, and configuration details after changes. - Communication: Present complex solutions in a business-focused way, set clear expectations, and track action plans—distinguishing Scality’s responsibilities from customer obligations. - Customer Focus: Listen actively to understand and address customer needs before proposing solutions; ensure alignment and acceptance of action plans and outcomes. - Relationship Management: Build positive relationships with internal (e.g., sales) and external (e.g., service providers) stakeholders. - Multitasking: Manage multiple tasks and projects simultaneously, planning service activities from preparation to handover, and documenting lessons learned. - Quality & Accountability: Deliver work to high standards, seek help when needed while maintaining ownership, and adapt to challenges with minimal supervision. - Problem-Solving: Analyze issues by identifying gaps between desired and actual outcomes, validate problems with customers, and select effective solutions. - Team Collaboration: Share knowledge through documentation, coaching, and cross-team support (e.g., CSEs, engineers, project managers, sales). - Flexibility: Adapt to evolving needs and participate in on-call duties (nights/weekends) and outside of Business hour work as required. Project management skills - Project Management: Knowledge of project management principles, driving post-sales customer interactions and project delivery. - Customer Liaison: Serves as the primary contact for customer delivery within Scality, ensuring accountability for project quality and timelines. - Stakeholder Communication: Maintains clear and effective communication with all stakeholders, including customers and Scality teams. Qualifications: - 10+ years of hands-on experience in infrastructure, systems administration, or storage engineering roles - BS or MS degree in Computer Engineering, Computer Science, or equivalent - Proven track record of customer-facing professional services delivery or consulting (on-site and/or remote) - Fluent English is mandatory (written and spoken) — additional European language is a strong plus - Based in Paris / Île-de-France, with availability for approximately 30% travel across France and Europe - Eligibility for mandatory background security screening (required for access to certain secure customer environments) Life@scality: We offer careers with an opportunity to bridge international borders, working alongside a highly skilled and international team across Europe and Asia. - Hybrid work model: minimum 2 days/week in our Paris office, remainder remote - Approximately 30% travel across France and Europe — all expenses covered - Access to training and professional certification programs to support your career growth - Sports and wellness programs, social responsibility initiatives, and generous benefits packages Our internal motto is : “work hard, play hard, eat well and amaze the customer!” Follow us on Twitter and LinkedIn. Visit www.scality.com and our blog. At Scality, we believe diversity drives innovation. We are proud to be an equal opportunity employer, welcoming applicants of all backgrounds, identities, and abilities. ## About Scality ## Company Overview - **One-liner**: Scality builds software-defined data infrastructure for organizations that require massive scale, cyber resilience, and sovereign control over their data. - **Entity Type**: Private (profitable, independent, no IPO clock) - **Headquarters**: San Francisco, California, USA (joint engineering hub with Paris, France) - **Founded**: 2009 - **Founders**: Jérôme Lecat, Giorgio Regni ## Core Business - **Primary industry**: Data infrastructure software – object storage, cyber resilience, and autonomous data management. - **Target customers**: B2B, enterprise, government, banks, telcos, hospitals, broadcasters, and research institutions (1,000+ enterprises in production). - **Mission**: "Build the data infrastructure for organizations whose data can't fail." ## Products & Services - **[Scality RING](https://www.scality.com/products/ring)**: Core software-defined object storage platform with MultiScale Architecture – scales capacity, performance, and operations independently from petabyte to exabyte scale. - **[Scality ARTESCA](https://www.scality.com/products/artesca)**: Lightweight, cyber-resilient S3 object storage appliance for the modern stack, designed for simplicity and immutability. - **[Scality ADI](https://www.scality.com/products/adi)**: Autonomous Data Infrastructure – a new generation product that autonomously aligns storage media, performance, and protection to each stage of the data lifecycle, optimized for AI/ML workloads. - **[CORE5 Cyber Resilience](https://www.scality.com/core5)**: End-to-end five-layer defense framework (immutability via S3 Object Lock, encryption, zero-trust IAM, metadata separation, erasure coding, multi-site replication). ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: $45M annual revenue (LinkedIn estimate); $182M total funding across 8 rounds (LinkedIn) - **Notable Investors/Partners**: Not explicitly listed in available sources – the company emphasizes its independence and lack of a "hyperscaler agenda." - **Growth Signals**: 185 employees (+14.7% YoY, +32 people); customers in 70+ countries; offices in San Francisco, Paris, Washington D.C., London, Tokyo; 1,000+ enterprises in production; new product launches (ARTESCA, ADI) in response to AI and cyber resilience demands. ## Competitive Advantages - **MultiScale Architecture**: Patented technology that allows independent scaling of capacity, performance, and operations without rearchitecting – a key differentiator for exabyte-level workloads. - **CORE5 Cyber Resilience**: Deep, layered security from the API down to the storage architecture, including SEC 17a-4 compliance and policy-driven immutability. - **Private, Profitable, Independent**: No pressure to chase short-term metrics or hyperscaler alignment; the company reinvests in long-term architecture and customer needs. - **Deep Engineering Expertise**: 17+ years of building storage software that must outlive hype cycles; engineering split between San Francisco and Paris since 2009. ## Strategic Focus - **AI Workloads**: Scality ADI is positioned as the data infrastructure for the AI era, removing replatforming overhead and integrating with modern AI toolchains. - **Cyber Resilience**: Continues to invest in the CORE5 framework as ransomware and sovereignty regulations become paramount. - **Data Sovereignty**: Helping customers comply with emerging data residency laws through on-premise and hybrid deployments. - **Scale & Performance**: Targeting multi-petabyte to exabyte deployments with TB/s throughput and billions of objects. ## Why Work Here - **Culture**: "Go deep on the hard problems instead of around them"; emphasis on patents, multi-year architecture, and rewriting foundations when needed. Engineers work on infrastructure that must keep working when stakes are highest. - **Work Environment**: Engineering split between San Francisco and Paris (two main hubs); customer-facing teams in 5 offices across 3 continents. Mobility across offices "where the role allows." Hybrid/remote appears flexible based on role. - **Benefits**: Training stipend, foreign language classes, comprehensive health insurance, flexible spending accounts (US), mental health support, and mobility across offices. - **Growth & Stability**: Profitable, independent, and growing headcount (14.7% YoY). Opportunity to shape the next generation of data infrastructure without the distraction of an IPO timeline. - **Diversity & Inclusion**: Equal opportunity employer; backs causes employees care about (mentoring non-traditional talent, environmental work, community giving). ## Sources 1. [scality.com/careers](https://www.scality.com/careers) 2. [scality.com/about](https://www.scality.com/about) 3. [scality.com](https://www.scality.com/) 4. [linkedin.com/company/scality](https://www.linkedin.com/company/scality) ## Other roles at Scality - [Senior Platform Engineer - ARTESCA](https://feeny.ai/job/senior-platform-engineer-artesca-scality-paris-xd0rjrsma6me) — Paris, France - [Inside Channel Manager – DACH](https://feeny.ai/job/inside-channel-manager-dach-scality-bucharest-rbnt4vgzfd6j) — Bucharest, Romania - [Documentation Project Manager](https://feeny.ai/job/documentation-project-manager-scality-paris-ve7k746jdtg5) — Paris, France