---
title: 'Customer Stories Lead at Mendix'
canonical: 'https://feeny.ai/job/customer-stories-lead-mendix-united-states-f6f1zw93ddrf'
type: 'job'
last_seen: '2026-10-17'
---

# Customer Stories Lead at Mendix

- **Company:** Mendix
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-06
- **Last confirmed live:** 2026-10-17
- **Apply:** https://jobs.lever.co/mendix/a4d52c53-76b7-4b4a-b418-3399595b0e33

## Job description

Intelligence Center X is Siemens' platform for the agentic enterprise

The next wave of enterprise software isn't about writing more code — it's about giving organizations the tools to combine trusted data, AI, and applications into systems that can reason and act on their own. Intelligence Center X delivers that today, through five capabilities — an Enterprise Knowledge Graph, AI/ML, agentic application development, orchestration, and governance — that together move enterprises from static software to intelligent, autonomous systems. For the customers we serve, that shift shows up in very concrete ways: engineers and data leaders who can finally find and trust the data buried across decades of enterprise systems; teams that go from idea to working application in days instead of quarters; and AI initiatives that move out of pilot purgatory and into production because the underlying data and governance can actually support them. Whether you're building this platform, proving its value to customers, or bringing it to market through our partner ecosystem, your work directly drives those outcomes for some of the most complex organizations in the world. This is one of the most ambitious enterprise AI platforms in the market — built on decades of deep domain expertise across industries as varied as manufacturing, banking, insurance, financial services, and healthcare, and already running in production at real scale for organizations with some of the most demanding data and compliance requirements in the world. If you want to work at the intersection of enterprise AI, knowledge graphs, and agentic applications — with real customers and real production stakes, across nearly every major industry — this is where that work is happening.

Customer Stories Lead Location United States (Remote)

## About Siemens Digital Industries Software

Siemens Digital Industries Software helps organizations of all sizes digitally transform using software, hardware, and services from the Siemens Xcelerator business platform. Our software enables companies to optimize their design, engineering, and manufacturing processes to turn today's ideas into the sustainable products of the future. Position Overview Siemens Digital Industries Software is seeking a Customer Stories Lead to execute a customer storytelling and advocacy strategy developed in partnership with the Head of Customer Marketing. This role will own the day-to-day operation and activation of a high-impact customer stories program, transforming customer successes into compelling narratives that strengthen the Siemens brand, accelerate sales, support product marketing, and cultivate customer advocates. Working closely with Growth leadership, the Customer Stories Lead will translate strategic priorities into a scalable customer proof engine that highlights measurable business outcomes and showcases the value of our solutions. The ideal candidate is an exceptional storyteller with strong customer empathy, commercial acumen, and the ability to translate complex technical capabilities into clear business value for enterprise audiences.

## Key Responsibilities

Execute the Customer Storytelling Strategy Partner with the Head of Customer Marketing to operationalize the customer storytelling, advocacy, and reference strategy. Own the end-to-end customer story pipeline, including customer identification, qualification, outreach, interviews, content development, approvals, publication, and activation. Develop customer-friendly processes for participation, permissions, approvals, advocacy tracking, and ongoing reference management. Identify and address story and reference gaps across industries, buyer personas, use cases, products, geographies, and sales segments. Recommend strategies to strengthen customer proof coverage in priority growth areas. Create and Activate Exceptional Customer Stories Lead customer discovery sessions, interviews, and narrative development efforts. Help customers articulate their business challenges, implementation journeys, measurable outcomes, and future vision. Translate complex platform, AI, automation, workflow, integration, data, and cloud capabilities into technically credible and commercially compelling stories. Create and oversee a variety of customer assets, including: Case studies Customer videos Executive interviews Sales presentations One-pagers Testimonials Keynote content Award submissions Collaborate with Brand, Product Marketing, Communications, and Field teams to activate stories across: Marketing campaigns Product launches Digital experiences Sales plays Industry events Public relations initiatives Social media programs Executive communications Support Sales and Customer Advocacy Build and maintain a portfolio of referenceable customers in partnership with Sales, Account Management, and Revenue Operations teams. Manage customer reference requests by identifying appropriate advocates and ensuring a positive experience for both customers and internal stakeholders. Develop sales-ready customer proof points, making it easy for account teams to access relevant stories, metrics, quotes, and peer examples. Prepare customer advocates for: Webinars Industry events Executive briefings Prospect conversations Analyst engagements Media opportunities Other strategic customer-facing activities

## Qualifications

Required Experience 7+ years of experience in Customer Marketing, Customer Advocacy, Content Strategy, Product Marketing, or a related field. Demonstrated experience developing customer stories for B2B SaaS, enterprise software, AI, automation, cloud, workflow, data, or technical platform solutions. Proven ability to create compelling customer-facing content that drives engagement and business impact. Experience working directly with senior customer stakeholders and executive audiences.

## Skills & Competencies

Exceptional interviewing, writing, editing, and storytelling skills. Strong portfolio of customer success stories, case studies, executive content, videos, or integrated campaigns. Ability to uncover, quantify, and communicate customer business outcomes while maintaining technical accuracy and credibility. Strong cross-functional collaboration skills with experience partnering across Sales, Customer Success, Product Marketing, Field Marketing, Brand, PR, Legal, and Executive Leadership teams. Excellent program and project management skills, including stakeholder coordination, editorial planning, approvals management, production timelines, and content operations. Sound judgment regarding customer confidentiality, consent management, legal review processes, and responsible use of customer data and claims. Why Join Siemens? This is an opportunity to shape how Siemens tells its most important customer success stories and to build a world-class customer advocacy program that influences brand perception, pipeline growth, sales success, and customer loyalty. You will work across marketing, sales, and executive leadership teams to bring the voice of the customer to life at scale.

## Equal Employment Opportunity Statement

Siemens is an Equal Opportunity Employer committed to building a diverse workforce that reflects the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable law. Salary Transparency Statement The pay range for this position is $102,500 - $184,500 USD annually. The actual compensation offered will depend on factors such as relevant experience, skills, qualifications, geographic location, and business considerations. In addition to base salary, Siemens offers a comprehensive benefits package that may include performance-based incentives, healthcare coverage, retirement savings programs, paid time off, and other employee benefits. Eligibility for specific programs may vary based on employment status and location.

## About Mendix

## Company Overview
- **One-liner**: Mendix provides a leading low-code application development platform that enables enterprises to build and deploy custom software applications rapidly, bridging the gap between business and IT.
- **Entity Type**: Private (subsidiary of Siemens AG)
- **Headquarters**: Rotterdam, Netherlands (Global HQ) & Boston, Massachusetts, USA (US HQ)
- **Founded**: 2005
- **Founders**: Derek Roos, Roald Kruit, Arno Burggraaf

## Core Business
- **Primary Industry**: Enterprise Software / Low-Code Application Development Platform
- **Target Customers**: Large enterprises, Independent Software Vendors (ISVs), and SMBs across various sectors (manufacturing, logistics, finance, etc.). Primarily B2B.
- **Mission**: To continuously evolve and empower companies to take control of their digital journey by providing the tools, resources, and services necessary for faster and better software development. As part of Siemens' Intelligence Center X, the goal is to enable a hybrid workforce where people and AI agents work together.

## Products & Services
- **Mendix Platform (Low-Code)**: The core product; a visual, model-driven development environment that allows users to build web and mobile applications with drag-and-drop functionality, pre-built components, and full-stack capabilities. Includes features for collaboration, AI-assisted development (AI Studio), and lifecycle management.
- **Mendix for Private Cloud**: A dedicated, single-tenant deployment option for customers with strict security, compliance, or data residency requirements.
- **Mendix Cloud**: The public cloud offering, providing a resilient, scalable, and secure hosting environment managed by Mendix.
- **Marketplace**: A curated library of pre-built connectors, modules, widgets, and templates to accelerate development.
- **Mendix Academy**: A comprehensive suite of training materials, learning paths, and certification programs to upskill developers and business users.
- **Graph Studio**: A tool for modeling and managing business domain models, data, and knowledge graphs, enabling a shared context for applications and AI agents.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (Subsidiary of Siemens AG; acquisition price was ~$700M in 2018).
- **Key Metric (Funding & Revenue)**: Acquired by Siemens in 2018 for approximately €600 million ($700 million). Annual revenue is not publicly disclosed, but the company operates as a key growth engine within Siemens' Digital Industries software division.
- **Notable Investors/Partners**: Siemens AG (parent company); Strategic partners include Amazon Web Services (AWS).
- **Growth Signals**:
    - **Headcount**: Grew to over 1,100 employees in 2020 and now has over 1,400 employees globally, indicating strong post-acquisition growth.
    - **Industry Recognition**: Named a 9x leader in the Gartner® Magic Quadrant™ for Low-Code Application Development (2025).
    - **Product & Market Expansion**: Expanded into India, Australia, Singapore, and China in the last few years.
    - **Siemens Integration**: Became a core component of Siemens' new "Intelligence Center X" in 2026, positioning it at the center of Siemens' industrial AI and agentic software strategy.

## Competitive Advantages
- **Enterprise Focus & Backing**: Unlike many low-code platforms, Mendix is built for complex enterprise needs (security, scalability, governance) and is backed by the financial and industrial clout of Siemens (a $100B+ technology conglomerate).
- **“Two-Speed IT” / Citizen Developer Enablement**: Allows professional developers to build at high speed while enabling "citizen developers" (business users) to co-create applications, bridging the IT-business gap effectively.
- **Platform Maturity & Ecosystem**: 20 years of development have resulted in a mature, feature-rich platform with a large marketplace and strong partner network.
- **Integration with Siemens Xcelerator**: Deep integration with Siemens' industrial software portfolio (digital twins, PLM, MES) provides a unique value proposition in the manufacturing and engineering space.

## Strategic Focus
- **Agentic Enterprise**: The primary focus is on enabling the "agentic enterprise" through Siemens' Intelligence Center X. Mendix is being used to build applications where AI agents and human workers collaborate with shared context and orchestration.
- **AI-Powered Development**: Deepening the integration of AI/ML into the development platform itself (e.g., AI Studio) to automate testing, code generation, and data modeling.
- **Low-Code for Everything**: Expanding the use of low-code into new domains like engineering, manufacturing, supply chain, and quality management, not just traditional business apps.
- **Global Expansion**: Continuing to grow its presence, particularly in the Asia-Pacific region.

## Why Work Here
- **Innovation & Impact**: Work on a cutting-edge, industry-leading platform that is central to Siemens' digitalization strategy. Employees have a direct impact on how enterprises of all sizes solve real-world problems.
- **Career Growth**: As a growing subsidiary of a global powerhouse, there are ample opportunities for internal mobility, skill development, and career progression across both Mendix and Siemens.
- **Hybrid & Flexible Culture**: Mendix offers a hybrid working model where employees can choose to work remotely, from one of their offices, or a mix of both. Flexible paid time off is also a standard benefit.
- **Global Team**: Join a diverse team of over 1,400 people across offices in Rotterdam, Boston, London, Frankfurt, Singapore, and more.
- **Generous Benefits Package**: Includes competitive benefits such as medical, dental, vision coverage, 401k matching (US), wellness benefits, and Siemens employee discounts.
- **Inclusivity**: The company is explicitly focused on hiring from diverse backgrounds to create products that serve a global audience.

## Sources
1. [mendix.com (Company Page)](https://www.mendix.com/company/)
2. [mendix.com (Careers Page)](https://www.mendix.com/careers/)
3. [jobs.lever.co (Mendix Careers)](https://jobs.lever.co/mendix)
4. [siemens.com (Application Development Platform)](https://www.siemens.com/en-us/solutions/application-development-platform/)

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