--- title: 'Customer Succes Engineer at Oddin' canonical: 'https://feeny.ai/job/customer-succes-engineer-oddin-europe-mef8tdfh74f2' type: 'job' last_seen: '2026-10-30' --- # Customer Succes Engineer at Oddin - **Company:** Oddin - **Location:** Europe - **Employment:** contract - **Work type:** remote - **Posted:** 2026-10-28 - **Last confirmed live:** 2026-10-30 - **Apply:** https://jobs.lever.co/oddin/3d9c15a9-d798-4515-a0b1-affd16a98a0a ## Job description Customer Success Engineer ## About The Role Corwyn (an Oddin.gg company) is looking for an Integration and Technical Support Specialist to join our team. You will be responsible for integration of Corwyn services to client platforms, providing technical support and advice to customers, and performing technical and operational coordination between the customers and different teams in the company. Main Responsibilities - Integrate and support Corwyn sportsbook products on customers’ platforms, following established processes. - Work closely with customers’ IT departments and internal product, development, and sales teams, with the aim of integrating new or supporting existing customers of the company. - Communicate directly with international B2B customers. - Handle multiple customers at different locations. - Take ownership of, troubleshoot, escalate, and resolve issues. - Create and maintain technical documentation and knowledge base. ## Requirements - Knowledge of Sports Betting industry and proficiency of how sportsbook products work. - Technical education OR adequate experience. - Proficient use of the English language. Knowledge of other languages will be considered as an advantage. - Communication and general social skills - ability to build relationships quickly and effectively. - Experience with technical support/sales operations. - Basic understanding of web technology and communication protocols. - Basic understanding and/or willingness to learn about the Esports ecosystem. - Being teamwork-orientated. - Problem-solving attitude, with self-initiative and an eye for detail. - Ability to quickly acquire new knowledge, technical skills, and technologies. - Desire and possibility to travel. - Positive attitude, diplomacy, and approachability. - A knack for digital products and technology. Additional Skills / Extra Points: - Basic HTML and CSS knowledge - Basic programming knowledge - XML & JSON knowledge - Basic API and database knowledge By applying to this position, you consent to Corwyn ABC a.s., id no: 23897953, Pod dráhou 1637/6, Holešovice, 170 00 Praha 7, Czechia, processing your personal data under Regulation (EU) 2016/679. Your data will be processed for recruitment and may be retained for up to 3 years for similar job opportunities. Rights: Access, correct, delete, restrict, or object to processing; withdraw consent via hr@corwyn.com; or complain to [www.uoou.cz](http://www.uoou.cz). For more details: Contact hr@corwyn.com or visit website [here](https://realmsgroup.gg/). ## About Oddin ## Company Overview - **One-liner**: Oddin.gg is a global B2B provider of end-to-end esports betting solutions, delivering real-time odds feeds, automated risk management, and embeddable iFrame integrations for sportsbook operators. - **Entity Type**: Private (funding stage not disclosed) - **Headquarters**: Prague, Czech Republic - **Founded**: 2018 - **Founders**: Vlastimil Venclík (CEO & Co-Founder) ## Core Business - **Primary industry**: Esports betting technology / iGaming - **Target customers**: B2B – sportsbook operators, betting platforms, and gaming companies - **Mission/purpose**: To transform esports betting through data science, AI, and a relentless focus on uptime, engagement, and integrity. ## Products & Services - **Esports Odds Feeds**: 30+ pre-match and live odds feeds across major titles (CS2, Dota 2, League of Legends), powered by expert traders and advanced modeling. - **Risk Management**: Automated, AI-driven risk management designed specifically for esports to boost operator margins and protect bettors. - **24/7 eSims Content**: Simulated esports events (e.g., Dota 2 Duals, eFootball) that run around the clock to keep bettors engaged. - **Live Markets & BetBuilder**: Extensive in-play markets with a personalized BetBuilder for pre-match and live combination bets. - **Back-Office Platform**: Intuitive interface for operators to set margins, create market templates, and monitor matches. - **iFrame Integration**: Fast, embeddable front-end solution for seamless deployment. ## Market Standing - **Valuation/Market Cap**: Not publicly available - **Key Metric**: Total employee count grew from ~50 to nearly 300 in a few years (as of 2026); BuiltIn reports 159 total employees – conflicting signals, but strong growth trajectory. - **Notable Investors/Partners**: No disclosed investors; member of the Esports Integrity Commission (ESIC). - **Growth Signals**: Rapid scaling across teams, launch of new verticals, expansion into UAE office, and continuous product development. ## Competitive Advantages - **Proprietary AI & Trading Models**: Machine learning models and proprietary trading techniques optimize odds and profitability. - **Industry-Leading Uptime**: Maintains 90%+ uptime for main markets even during intense gameplay. - **Esports Specialization**: Full-stack, end-to-end focus on esports (not a general sportsbook add-on). - **Integrity Commitment**: ESIC membership signals a strong stance against match-fixing and corruption. ## Strategic Focus - **Current priorities**: Expanding into new verticals (eSims, new game titles), scaling the engineering and product teams, and deepening global operator partnerships. - **Growth direction**: Continued investment in data science, automation, and a seamless user experience to capture the next generation of esports bettors. ## Why Work Here - **Culture**: Fast-paced, ownership-driven environment where “focus, accountability, and teamwork” are core pillars. Emphasis on delivery and impact. - **Work model**: Hybrid – employees combine remote and on-site work (offices in Prague and UAE). - **Growth**: Rapidly scaling company (50→300 employees) offering opportunities for personal and professional development. - **Notable perks**: Not explicitly listed, but careers page shows roles like Product Marketing Manager, Chief of Staff, Data Engineer, and Product Designer – indicating a growing, cross-functional team. ## Sources 1. [oddin.gg](https://oddin.gg/) 2. [oddin.gg/about-us](https://oddin.gg/about-us) 3. [oddin.gg/careers](https://oddin.gg/careers) 4. [builtin.com/company/oddin-gg](https://builtin.com/company/oddin-gg) 5. 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