---
title: 'Customer Success Internship (f/m/d) at bunch'
canonical: 'https://feeny.ai/job/customer-success-internship-f-m-d-bunch-hamburg-46sme69457ks'
type: 'job'
last_seen: '2026-10-18'
---

# Customer Success Internship (f/m/d) at bunch

- **Company:** bunch
- **Location:** Hamburg, Germany
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-09
- **Last confirmed live:** 2026-10-18
- **Apply:** https://jobs.ashbyhq.com/bunch/1aa588aa-e05a-42e0-91e7-5da8f4fa2d87

## Job description

[bunch](https://www.bunch.capital/) is building the backbone of private markets. We are enabling next-gen fund operations with one integrated system that combines secure data infrastructure, AI-powered workflows and expert fund services. If you value ownership, growth through real responsibility, and working with a thoughtful, ambitious team, this role might be for you. This is a unique opportunity to get to know one of Europe's hottest startups in the FinTech space. Are you a motivated student or a recent graduate from a business, finance, or communications field? Do you want to learn more about fund and investment operations in the private asset space? Are you excited about democratizing private market investing in Europe? If so, then we’d love to get to know you!

We're looking for a Customer Success intern who will be driving various topics to contribute to bunch's growth and learning by doing.

## Why you should be joining bunch

- You’ll have the unique opportunity to help us scale a thriving Fintech startup to broad market adoption and gain valuable insights from experienced entrepreneurs
- You will support our Customer Success Team on business-crucial topics from execution to process improvement, tackling real-life customer challenges
- You’ll have a direct impact on user experience and the success of the business by ensuring the deals we facilitate are executed at the highest possible quality
- This role is set up to equip you with the skills to succeed in a full-time Customer Success or Account Management role at bunch, a VC, or any other startup

## What You Will Be Doing

- You will be part of our Customer success team, taking care of and fully contributing to the customer experience of our users
- You will review, check customer data, and work with our operations team.
- You will support our account managers and work closely on accounts where you own the investor communications
- Most importantly, you will identify and take ownership of your own projects, driving meaningful improvements across our company and Customer Success processes
- To make this happen, you will work closely with teams across bunch, foster cross-functional collaboration, and bring your projects from idea to implementation

## About you

- Previous experience in a fast-paced environment (VC, consulting, investment banking, etc.) or a customer-related role, ideally at a startup company
- Customer-centric mindset and the ability to respond quickly and work well under pressure
- Excellent attention to detail - you are able to catch the corner case every time and are a reliable team member
- You are a great self-organizer and have top-tier project management skills plus a love for processes and results
- You have a basic understanding of core financial concepts and a keen interest in venture and private asset investing
- You have good English, and ideally German
- You are team-oriented and ambitious and bring fun energy to work

## Why You’ll Love It Here

- Make your mark in a mission-driven FinTech startup that values each of its bunchies
- Be mentored by experienced operators and founders, that take your development seriously
- Learn fast in a culture that values ownership, creativity, and trust and always strives to empower others
- Additionally enjoy benefits in mobility, food and learning
- Take part in a network of people passionate about investment and work closely with the most interesting players in the private market.
- Benefit from working with a diverse mix of talents, unrivalled energy, and team spirit within a culture of drive and ownership
- Flexible hours and a remote office setup with possibility to work in our coworking space in Hamburg

## About bunch

bunch is building the operating infrastructure for the next generation of private markets. We combine AI-powered automation with deep regulatory expertise to replace fragmented spreadsheets and manual processes with one integrated platform across the fund lifecycle, purpose-built for private markets heading toward $32 trillion in Assets Under Management. We've 4x our ARR in 2025, crossed 150 fund managers and 12,000 LPs on the platform, and just closed our $35M Series B in May 2026. We're looking for ambitious people who want real ownership of hard problems, and who care about building infrastructure that actually matters to the people using it.

____

At bunch, we're committed to an inclusive environment where diversity is valued and celebrated. We provide equal opportunities to all qualified applicants. We process personal data in line with applicable laws (including GDPR). See our[Privacy Policy](https://www.bunch.capital/privacy-policy) for details on your rights and how to reach us.

## About bunch

## Company Overview
- **One-liner**: bunch provides an all-in-one AI-native platform for fund managers to run the full lifecycle of private market funds, from investor onboarding and capital calls to fund administration, accounting, and compliance.
- **Entity Type**: Private (Series A)
- **Headquarters**: Berlin, Germany (with offices in London, Amsterdam, and Luxembourg)
- **Founded**: 2021
- **Founders**: Levent Altunel and Enrico Ohnemüller

## Core Business
- **Primary industry**: Financial Services – specifically private markets fund operations and infrastructure.
- **Target customers**: B2B – fund managers (asset managers, general partners), institutional investors, and family offices operating in European private markets.
- **Mission or purpose**: “Building the Backbone of Private Markets” – creating a single source of truth that replaces outdated, fragmented processes with AI-native infrastructure and deep domain expertise.

## Products & Services
- **Transfer Agency**: Digitalized investor and LP workflows, capital calls, distributions, and a certified data room for private market investments.
- **Fund Accounting & Reporting**: Automated fund accounting, audit-ready books, customisable white-labelled investor reporting, and integrated tax & audit workflows.
- **Treasury**: Visibility and control over payments, handling distributions to 100+ investors at once.
- **Compliance**: In-platform compliance oversight with precise access controls, jurisdiction alignment, and expert-led regulatory support.
- **Investor Portal**: A unified portal for modern investors with simplified communications, automated workflows, and full transparency.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed.
- **Key Metric**: Annual revenue of $8.9 million (latest)¹; Total funding of $22.9 million across two rounds².
- **Notable Investors/Partners**: Cherry Ventures (led Seed round of $7.4M in 2022); FinTech Collective (led Series A of $15.5M in 2024). Additional investors include 7+ others across both rounds.
- **Growth Signals**: 
  - Manages 500+ investment structures for 150+ asset managers, serving 12,000+ investors.
  - Headcount of ~91 employees (+46.8% YoY; conflicting reports from Built In indicate 72 employees)³.
  - Operates in 11 European countries (including UK, Netherlands, Luxembourg, Portugal, and Russia).
  - Strong LinkedIn following growth (+5.4% monthly, +59.8% yearly).

## Competitive Advantages
- **Integrated AI-native platform**: Unlike legacy systems, bunch combines proprietary software, AI-native infrastructure, and regulated fund services into one system – not patched together but architected from the ground up.
- **Deep domain expertise**: Dedicated fund accountants and specialists work directly inside the platform, providing “expert help when you need it” alongside automation.
- **Institutional-grade security and compliance**: Compliance logic and auditability are built into the fabric of the software, not added on later.
- **Full lifecycle coverage**: From investor onboarding and capital calls to tax reporting and audit, bunch handles every stage in a single platform, reducing operational drag.

## Strategic Focus
- Continue building the backbone for European private markets, expanding the number of fund managers and asset structures, and deepening automation across fund accounting, compliance, and treasury workflows.
- Scale the platform to support the predicted $32 trillion private markets opportunity by 2030.
- Grow the team across engineering, product, and customer success roles to drive platform development and customer expansion.

## Why Work Here
- **Culture**: Values-driven environment with principles like “Own it,” “Aim for impact,” “Empower others,” “Always be curious,” and “Enjoy the ride.” Emphasizes ownership, curiosity, and teamwork.
- **Work model**: Hybrid and in-office options available (Berlin and London offices); some roles are fully remote. The company supports flexible arrangements depending on the role.
- **Engineering culture**: VP Engineering Leandro Storoli leads a team that builds cloud infrastructure, automates deployment, and ensures reliability. Engineers work on a modern fintech stack designed for scale.
- **Growth opportunity**: As a Series A company with strong metrics, employees can have outsized impact in a fast-growing market. The CEO states: “Private markets never had real infrastructure. We're building it from scratch. If that's the kind of challenge you want to own, come build with us.”
- **Perks**: Dedicated key account managers, fund specialists embedded in workflows, and a team that celebrates wins and solves hard problems together.

## Sources
1. [linkedin.com](https://uk.linkedin.com/company/bunchcapital) – Company profile, financials, employee count, funding details  
2. [bunch.capital](https://www.bunch.capital/) – Homepage with product features, statistics, and value proposition  
3. [bunch.capital/company](https://www.bunch.capital/company) – About page with mission, founders, leadership team, and values  
4. [builtin.com](https://builtin.com/company/bunch-bunchcapital/jobs) – Job listings, office locations, employee count, and work model details

## Other roles at bunch

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- [Senior Fund Operations Manager](https://feeny.ai/job/senior-fund-operations-manager-bunch-london-3q4efshf4c4s) — London, United Kingdom
- [(Senior/Staff) Product Manager - Growth](https://feeny.ai/job/senior-staff-product-manager-growth-bunch-portugal-jhm90p8gfrq4) — Portugal
- [(Senior/Staff) Product Manager - Growth](https://feeny.ai/job/senior-staff-product-manager-growth-bunch-london-mgwfn0y7edd0) — London, United Kingdom
- [(Senior/Staff) Product Manager - Growth (f/m/d)](https://feeny.ai/job/senior-staff-product-manager-growth-f-m-d-bunch-berlin-bw096pjgrd02) — Berlin, Germany
- [Senior Manager CEO Office - M&A](https://feeny.ai/job/senior-manager-ceo-office-m-a-bunch-london-k75mtjrmb1t8) — London, United Kingdom
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- [Staff Frontend Engineer](https://feeny.ai/job/staff-frontend-engineer-bunch-spain-s3hpq14w4pzh) — Spain