---
title: 'Customer Success Manager - 1 Year Maternity Cover, Jutland Denmark at Teton.ai'
canonical: 'https://feeny.ai/job/customer-success-manager-1-year-maternity-cover-jutland-denmark-teton-ai-remote-6fxn221p4qzk'
type: 'job'
last_seen: '2026-10-12'
---

# Customer Success Manager - 1 Year Maternity Cover, Jutland Denmark at Teton.ai

- **Company:** Teton.ai
- **Location:** Remote
- **Employment:** temporary
- **Work type:** remote
- **Posted:** 2026-09-29
- **Last confirmed live:** 2026-10-12
- **Apply:** https://jobs.ashbyhq.com/teton/ef331806-2201-4986-aa53-b2397fb2b3d2

## Job description

This position is a one year maternity cover, with an expected start date of 1 November 2026. For the right candidate, the start date can be negotiated, and there is a possibility of extending the position beyond the initial one-year period.

## About Teton

Our vision is to be the indispensable AI companion for care staff, transforming patient care, and ultimately operations and delivery across the entire healthcare industry. Our product is an AI-powered companion for care staff, leveraging proprietary computer vision technology to alleviate the administrative inefficiencies and observational tasks that overburden care professionals, enabling them to provide better patient care. Through a combination of in-room hardware, AI and desktop and mobile applications, Teton enhances workflow optimization, decision-making, and patient outcomes, creating a seamless healthcare experience for both patients and providers. Our solution provides unprecedented access to real-time data insights, creating a digital twin of patient states and care delivery that empowers healthcare providers with actionable intelligence for optimal decision-making.

Responsibilities: You will be responsible for the customer journey from the moment the contract is signed through site planning, implementation, onboarding, and expansion. Key responsibilities include:

- Coordinating the successful installation of Teton’s hardware on-site, working with the technical project manager, customer stakeholders like IT, Estate planning, and care staff to create an excellent customer experience.
- Develop strong relationships with front-line customers through empathy and your ability to solve problems, which may mean joining a night shift and traveling around in Jutland.
- Partner with our product and engineering teams to successfully calibrate and troubleshoot.
- Provide excellent customer service, resolving issues promptly and professionally.
- Partner with our business development teams to run successful QBRs, identifying and capitalising on expansion opportunities.
- Contribute to our goal of continually enhancing our product and service based on customer feedback and needs.

Qualifications:

- Experience as a Customer Success Manager in SaaS or other tech enabled services.
- You have a background in the care sector, for example in elderly care, or a social science background, for example in anthropology or sociology.
- You are proactive, passionate, and like to work in a dynamic team.
- You enjoy visiting customers regularly and are committed to understanding their needs.
- You are adept at onboarding and training new users.
- You’re excited about being part of a team that implements solutions and initiates new customer relationships.
- You’re great at structuring and planning.
- You are curious and have an outgoing profile with excellent interpersonal skills.
- You are based in Jutland and are comfortable travelling to customers. Some customer visits may require overnight stays.
- Must have a valid drivers license.
- Must speak Danish fluently, and be proficient in English.

What is working at Teton like? We are a growing team of extremely hard working and talented people. The learning curves are steep and expanding one’s skill set is encouraged. It’s a workplace where you get your hands dirty and learn a lot. If you are looking for the vibe of large corporations, Teton might not be the place for you, but if you like to build products and strive to be the best in your field, we believe that Teton is a place where you will thrive.

We’re looking for a teammate We are looking for people who believe in our long-term vision and value ownership and entrepreneurship rather than just another 9-5 job. With us you will have an opportunity to truly make an impact on the world with the outcomes of your work. So, if you are looking for a ride not just a job – jump on board 😊

## About Teton.ai

## Company Overview
- **One-liner**: Teton AI uses cutting-edge AI and computer vision to monitor patients and optimize workflows for nurses and caregivers in hospitals and care homes, aiming to improve care delivery and reduce staff burden.
- **Entity Type**: Private (Series A; total funding $26.57M, latest $20M round led by Plural VC)
- **Headquarters**: København S, Denmark (Uplandsgade 56, 2, 2300) with remote hubs in the US, UK, and Norway
- **Founded**: 2020
- **Founders**: Not publicly disclosed in available sources

## Core Business
- **Primary industry**: Healthcare IT – AI‑powered patient monitoring and workflow management
- **Target customers**: B2B – hospitals, long‑term care facilities, and nursing homes
- **Mission**: “Support nurses and caregivers who are facing a global shortage and overwhelming workloads… enabling caregivers to focus on delivering high‑quality, compassionate care.” [teton.ai](https://www.teton.ai/company/about-us)

## Products & Services
- **Teton AI Monitoring System**: A passive, ambient monitoring solution that uses an optical sensor and on‑device computer vision to track movement, gait, sleep, and routine patterns. No video is transmitted or stored – only anonymised insights. Features include fall detection, automated rounding, sleep monitoring, and real‑time alerts. Deployed as a hardware sensor + cloud analytics platform (SaaS). [teton.ai](https://www.teton.ai/product)

## Market Standing
- **Valuation / Market Cap**: Not disclosed
- **Key Metric**: Total funding $26.57M (Series A of $20M raised ~8 months prior to July 2026) [cbinsights.com](https://www.cbinsights.com/company/teton-ai)
- **Notable Investors**: Plural VC (lead), PreSeed Ventures, Nebular, Bertelsmann Investments, Acurio Ventures, and six others [cbinsights.com](https://www.cbinsights.com/company/teton-ai)
- **Growth Signals**:
  - Headcount: 80+ employees (as stated on company page) [teton.ai](https://www.teton.ai/company/about-us)
  - Job posting trends: Monthly +80%, Quarterly +125%, Yearly +500% (18 active postings) [linkedin.com](https://in.linkedin.com/company/teton-ai)
  - Partnership with Hartford Care (April 2026) to deploy AI‑powered monitoring across care homes [cbinsights.com](https://www.cbinsights.com/company/teton-ai)
  - Clinical outcomes: 48–82% reduction in night‑time workload burden, 25% reduction in falls, 21% improvement in sleep quality [teton.ai](https://www.teton.ai/product)

## Competitive Advantages
- **Privacy‑first design**: Data processed locally on device; no video ever leaves the sensor – addresses a key barrier in healthcare adoption.
- **Proven clinical impact**: Quantifiable reductions in falls, workload, and sleep disruption, backed by real‑world deployments.
- **Seamless integration**: Designed to work with existing healthcare platforms and workflows; dedicated onboarding and customer success team.
- **Deep learning expertise**: Proprietary computer vision models trained specifically for care settings, enabling autonomous, real‑time monitoring without human review.

## Strategic Focus
- **Scaling deployments**: Expanding from Denmark into the US, UK, and Norway with dedicated commercial teams. [teton.ai](https://www.teton.ai/company/career)
- **Product development**: Continuous improvement of monitoring algorithms, expanding to new care environments (hospitals, long‑term care), and adding analytics for population‑health insights.
- **Talent acquisition**: Aggressively hiring across Product & Engineering, Growth (sales, partnerships, customer success), and Operations (people, finance, IT) – both remote and in‑office roles. [teton.ai](https://www.teton.ai/company/career)

## Why Work Here
- **Culture**: “Builder mentality” – employees are expected to act on strong ideas and ship them quickly. Collaboration is direct and decisions move through people, not bureaucracy. [teton.ai](https://www.teton.ai/company/career)
- **Work model**: Hybrid/remote – US roles are fully remote; Copenhagen office for Denmark‑based roles; also offices in London and remote in Norway.
- **Engineering culture**: Work on cutting‑edge AI/computer vision that directly improves patient care and reduces caregiver burnout. Teams include software (backend, mobile, support), hardware (electronics, mechanical design), and clinical solutions.
- **Perks**: Not explicitly listed, but the company emphasises “exceptional people build great things” and offers paid internships for operations and software engineering. [teton.ai](https://www.teton.ai/company/career)

## Sources
1. [teton.ai – About Us](https://www.teton.ai/company/about-us)
2. [teton.ai – Careers](https://www.teton.ai/company/career)
3. [teton.ai – Product](https://www.teton.ai/product)
4. [cbinsights.com – Teton AI Profile](https://www.cbinsights.com/company/teton-ai)
5. [linkedin.com – Teton AI Company Page](https://in.linkedin.com/company/teton-ai)

## Other roles at Teton.ai

- [Brand Designer](https://feeny.ai/job/brand-designer-teton-ai-copenhagen-kg3dyzmzy3sk) — Copenhagen, Denmark
- [Head of Sales - Skilled Nursing, U.S.](https://feeny.ai/job/head-of-sales-skilled-nursing-u-s-teton-ai-united-states-b14168xad9pm) — United States
- [Head of Sales - Senior Living, U.S.](https://feeny.ai/job/head-of-sales-senior-living-u-s-teton-ai-united-states-9brhnkakt2z6) — United States
- [Software Engineer(Frontend)](https://feeny.ai/job/software-engineer-frontend-teton-ai-copenhagen-fwmpfct8cmpq) — Copenhagen, Denmark
- [Software Engineer(Product)](https://feeny.ai/job/software-engineer-product-teton-ai-copenhagen-3tb4ykcpf3z0) — Copenhagen, Denmark
- [Network Engineer](https://feeny.ai/job/network-engineer-teton-ai-copenhagen-mgt5ch34mr53) — Copenhagen, Denmark
- [Product Designer](https://feeny.ai/job/product-designer-teton-ai-copenhagen-rs9amx8z7zx8) — Copenhagen, Denmark
- [Strategic Account Manager UK](https://feeny.ai/job/strategic-account-manager-uk-teton-ai-united-kingdom-smwtsx1zck26) — United Kingdom
- [Business Development Director](https://feeny.ai/job/business-development-director-teton-ai-copenhagen-3k7rf1esxqpm) — Copenhagen, Denmark
- [Data Annotator](https://feeny.ai/job/data-annotator-teton-ai-poland-qhmz3zxkw683) — Poland