---
title: 'Customer Success Manager at AppsFlyer'
canonical: 'https://feeny.ai/job/customer-success-manager-appsflyer-beijing-72fbbz0z8v4e'
type: 'job'
last_seen: '2026-09-09'
---

# Customer Success Manager at AppsFlyer

- **Company:** AppsFlyer
- **Location:** Beijing, China
- **Posted:** 2026-09-04
- **Last confirmed live:** 2026-09-09
- **Apply:** https://careers.appsflyer.com/jobs/position/8767814002?gh_jid=8767814002

## Job description

Customer Success Manager

At AppsFlyer, we believe every challenge is an invitation to innovate. We’re looking for a Customer Success Manager to help us shape the future of measurement. In this role, you’ll work with talented professionals across the globe, within a culture that values curiosity, collaboration, and personal development. If you're ready to bring your skills to a global stage, this is your chance to make an impact.

Do you believe in personalised service? Do you understand the value of trust, accessibility and the personal touch when it comes to cultivating business relationships? Then you just might be the right candidate for one of our Customer Success Manager positions. This is an opportunity to be AppsFlyer’s eyes and ears with the clients. Help them work through their issues. Be ahead of the curve by sharing new product releases or content relevant to their business. Listen to their feedback to help the Product and R&D team innovate new features. Ultimately, you’re there to ensure that our customers are more successful.

What you’ll do:

- Become a trusted in-house expert on AppsFlyer’s product, focusing on both business and user-oriented use cases, and stay informed about product updates and new features
- Leverage your expertise in AppsFlyer’s products to proactively identify and resolve customer challenges
- Effectively troubleshoot issues and collaborate with technical support for complex cases, always advocating for the customer’s success
- Build deep business relationships by continually WOW-ing our customers through exceptional support and service
- Provide training and education on our products and new features through demos, webinars, and both virtual and on-site trainings
- Invite, facilitate, and document customer product ideas and feedback to the AppsFlyer Product
- Host Executive Business Reviews with key stakeholders to share wins, industry best practices, and demonstrate the impact on customer outcomes, becoming a trusted growth partner in the process

What you have:

- 3+ years of client-facing experience in customer success or product management roles within the AdTech, mobile analytics, or SaaS martech industries—preferably at an online advertising company, digital agency, or similar environment
- Strong capability of managing multiple accounts across diverse industries and company sizes, with proven expertise and a strong understanding of industry dynamics, trends, and key players especially in the gaming sector
- Comfortable analyzing and interpreting large data sets and dealing with reporting discrepancies
- Excellent written and verbal communication skills for technical and non-technical audiences
- A fast learner who is naturally curious and thrives in a fast paced and dynamic work environment
- Passion for gaming and a deep understanding of the gaming community
- Extensive knowledge and expertise in the gaming industry, coupled with a proven track record of managing and growing customer relationships

Bonus Points:

- Technical background on SDKs, APIs, SQL, Mobile App Analytics, Deep Linking
- Introduced by an AppsFlyer team member

Why Join Us?

AppsFlyer is a global company with 20 offices worldwide. Through mental health programs like Be Well, the Global Employee Exchange Program, and fitness programs, we empower our people to thrive physically, mentally, and professionally.

Here, titles don’t define us—ideas do. You’ll thrive in a culture where everyone’s input shapes the future.

## About AppsFlyer

## Company Overview
- **One-liner**: AppsFlyer provides a privacy-first, AI-powered Modern Marketing Cloud for unified measurement, data collaboration, and marketing analytics across mobile, web, CTV, and desktop.
- **Entity Type**: Private (Series D+; raised $1B in June 2026 at a $2.7B valuation)
- **Headquarters**: San Francisco, California, United States (also global HQ in Herzliya, Israel)
- **Founded**: 2011
- **Founders**: Oren Kaniel (CEO) and Reshef Mann (CTO)

## Core Business
- Primary industry: Marketing technology (MarTech) – mobile attribution, measurement, analytics, data collaboration
- Target customers: B2B – brands, marketers, app developers, and agencies of all sizes (startups to global enterprises)
- Mission: “Deliver AI-powered, privacy-first measurement technologies that turn data into growth opportunities.”

## Products & Services
- **Measurement Suite**: Omnichannel attribution and analytics to measure marketing performance across mobile, web, CTV, and desktop (SaaS).
- **Deep Linking Suite**: Tools for personalized user experiences and seamless cross-platform engagement (SaaS).
- **Data Collaboration Suite**: Privacy-safe data clean room and collaboration platform for secure data sharing with partners (SaaS).
- **Agentic AI Suite**: Autonomous, AI-driven workflows for user acquisition, retention, and marketing optimization (SaaS).

## Market Standing
- **Valuation**: $2.7 billion (as of June 2026)
- **Key Metric**: Total funding raised – over $1.2B (Series A $7.1M, B $20M, C $56M, D $210M in 2020, plus $1B round in 2026)
- **Notable Investors/Partners**: General Atlantic, Google, Meta, Unity, Moloco, Pitango Venture Capital, Qumra Capital, Goldman Sachs, Deutsche Telekom Capital Partners
- **Growth Signals**: 
  - Evolved from mobile attribution to “Modern Marketing Cloud” (Nov 2025)
  - Acquired Devtodev (gaming analytics) and oolo (AI user acquisition) in 2023
  - 15,000+ brands, 100,000+ active apps, 190+ countries reached
  - ~1,600 employees across 20+ offices globally (2026)

## Competitive Advantages
- **Privacy-first architecture**: Built for a world of rising privacy regulations; data clean room and consent-based measurement are core differentiators.
- **Industry standard for mobile attribution**: Recognized as the leading MMP (Mobile Measurement Partner) for over a decade.
- **AI-native platform**: Agentic AI Suite and automated workflows give marketers a competitive edge in efficiency and insight.
- **Global scale and partner ecosystem**: Integrates with Apple, Google, Meta, Amazon, AWS, and 8,000+ technology partners.

## Strategic Focus
- **AI and automation**: Deepening AI capabilities to enable autonomous marketing decisions.
- **Omnichannel expansion**: Moving beyond mobile to unify measurement across CTV, desktop, and offline.
- **Privacy-safe data collaboration**: Growing the Data Collaboration Suite to help brands and partners share insights without compromising privacy.
- **Continued global expansion**: Leveraging 20+ offices to serve local markets and enterprise clients.

## Why Work Here
- **Culture**: Described as “approachable professionals, passionate, flexible, and always learning” – encourages curiosity, experimentation, and learning from mistakes. [appsflyer.com](https://www.appsflyer.com/company/about/)
- **Stock options**: Every employee receives a stock option package. [careers.appsflyer.com](https://careers.appsflyer.com/)
- **Global mobility**: Global Employee Exchange Program (GEEP) lets employees spend a month in another office. [careers.appsflyer.com](https://careers.appsflyer.com/)
- **Perks**: Private health insurance, complimentary fitness classes, environmental sustainability support, flexible work arrangements. [careers.appsflyer.com](https://careers.appsflyer.com/)
- **Work model**: Mix of remote, hybrid, and in-office roles depending on location and team (e.g., some roles listed as “Remote”, others “In-Office”). [builtin.com](https://builtin.com/company/appsflyer)
- **Engineering culture**: Mission-critical platform; emphasis on data accuracy, privacy, and AI innovation. Teams are global and collaborative.

## Sources
1. [appsflyer.com](https://www.appsflyer.com/company/about/)
2. [careers.appsflyer.com](https://careers.appsflyer.com/)
3. [wikipedia.org](https://en.wikipedia.org/wiki/AppsFlyer)
4. [builtin.com](https://builtin.com/company/appsflyer)
5. [linkedin.com](https://www.linkedin.com/company/appsflyerhq)

## Other roles at AppsFlyer

- [Mobile SDK Engineer](https://feeny.ai/job/mobile-sdk-engineer-appsflyer-herzliya-eest4wdwsw3g) — Herzliya, Israel
- [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-appsflyer-kyiv-58tw6h9x2rgh) — Kyiv, Ukraine
- [Senior Account Manager](https://feeny.ai/job/senior-account-manager-appsflyer-bengaluru-n74c8fq2dhgg) — Bengaluru, India
- [Senior SW Engineer](https://feeny.ai/job/senior-sw-engineer-appsflyer-kyiv-jdtr22vv4536) — Kyiv, Ukraine
- [Software Team Leader](https://feeny.ai/job/software-team-leader-appsflyer-herzliya-4gndp5hr9wrc) — Herzliya, Israel
- [Sales Development Representative Manager](https://feeny.ai/job/sales-development-representative-manager-appsflyer-san-francisco-dpq8vsjwnhqv) — San Francisco, CA
- [Data Analyst](https://feeny.ai/job/data-analyst-appsflyer-herzliya-nmy4stvkhy20) — Herzliya, Israel
- [Account Executive](https://feeny.ai/job/account-executive-appsflyer-london-40xg35a58q2m) — London, United Kingdom
- [DevOps Platform Engineer](https://feeny.ai/job/devops-platform-engineer-appsflyer-herzliya-bqjy3pzdytek) — Herzliya, Israel
- [Security SDK Engineer](https://feeny.ai/job/security-sdk-engineer-appsflyer-kyiv-yz2z2kwrav3w) — Kyiv, Ukraine