---
title: 'Customer Success Manager at AppsFlyer'
canonical: 'https://feeny.ai/job/customer-success-manager-appsflyer-london-fztw5rq6ya3b'
type: 'job'
last_seen: '2026-10-28'
---

# Customer Success Manager at AppsFlyer

- **Company:** AppsFlyer
- **Location:** London, United Kingdom
- **Posted:** 2026-10-26
- **Last confirmed live:** 2026-10-28
- **Apply:** https://careers.appsflyer.com/jobs/position/8916886002?gh_jid=8916886002

## Job description

At AppsFlyer, we believe every challenge is an invitation to innovate. We’re looking for an Enterprise Customer Success Manager to support our most strategic clients in the European region and help us shape the future of measurement. In this role, you’ll collaborate with top-tier professionals from around the world in a culture that celebrates curiosity, connection, and continuous learning. If you're passionate about delivering impact through meaningful relationships and personalized service, this is your chance to join the ride.

## About the Role

As a Customer Success Manager for our Enterprise clients you will act as their trusted advisor, supporting them on both business and technical fronts. You’ll be the voice of the customer internally and a strategic partner externally, ensuring they maximize the value of the AppsFlyer platform while helping shape our product roadmap with their insights.

## What You’ll Do

- Manage customer relationships end-to-end, from onboarding to renewals, while ensuring their success across business, product, and technical needs.
- Proactively share product updates, insights, and best practices to drive adoption and maximize impact.
- Deliver training sessions, webinars, and demos to enable customers on new features and use cases.
- Collaborate cross-functionally with Product and R&D teams by voicing client feedback and advocating for product improvements.
- Lead Executive Business Reviews to highlight value, the impact of AppsFlyer’s solutions on our customer success, and strategic growth opportunities.
- Support upsell and expansion efforts by identifying business needs and aligning them with AppsFlyer solutions.
- Be a part of the client’s extended team - accessible, insightful, and proactive.

## What You Have

- Fluency in English.
- Experience in Customer Success, Account Management, or a similar client-facing role within SaaS or AdTech.
- A strong understanding of web marketing, digital advertising, and business strategy.
- A technical mindset with the ability to dive into APIs and campaign performance metrics.
- Strong analytical skills, with the ability to interpret and analyze large data sets and resolve reporting discrepancies.
- Great interpersonal skills and the ability to explain complex concepts to both technical and non-technical stakeholders.
- Self-motivation and adaptability to thrive in a fast-moving, global environment.
- Willingness to travel several times a year for customer meetings and conferences.

Bonus Points

- Fluency in French or other languages is a huge plus.
- Background in mobile marketing or app analytics.
- Familiarity with SDK integrations and deep linking.
- Product sense or experience collaborating with product teams.
- Referred by an AppsFlyer team member.

Why Join Us?

AppsFlyer is a global company with 25 offices across 19 countries. From wellness programs and fitness initiatives, to our Global Employee Exchange and inclusive culture, we empower our people to grow professionally and personally.

Here, titles don’t define us - impact does. You’ll join a team where innovation is celebrated and collaboration drives everything we do.

We’re committed to building a diverse and inclusive workplace. Even if you don’t meet 100% of the qualifications, if this role excites you, we’d love to hear from you.

## About AppsFlyer

## Company Overview
- **One-liner**: AppsFlyer provides a privacy-first, AI-powered Modern Marketing Cloud for unified measurement, data collaboration, and marketing analytics across mobile, web, CTV, and desktop.
- **Entity Type**: Private (Series D+; raised $1B in June 2026 at a $2.7B valuation)
- **Headquarters**: San Francisco, California, United States (also global HQ in Herzliya, Israel)
- **Founded**: 2011
- **Founders**: Oren Kaniel (CEO) and Reshef Mann (CTO)

## Core Business
- Primary industry: Marketing technology (MarTech) – mobile attribution, measurement, analytics, data collaboration
- Target customers: B2B – brands, marketers, app developers, and agencies of all sizes (startups to global enterprises)
- Mission: “Deliver AI-powered, privacy-first measurement technologies that turn data into growth opportunities.”

## Products & Services
- **Measurement Suite**: Omnichannel attribution and analytics to measure marketing performance across mobile, web, CTV, and desktop (SaaS).
- **Deep Linking Suite**: Tools for personalized user experiences and seamless cross-platform engagement (SaaS).
- **Data Collaboration Suite**: Privacy-safe data clean room and collaboration platform for secure data sharing with partners (SaaS).
- **Agentic AI Suite**: Autonomous, AI-driven workflows for user acquisition, retention, and marketing optimization (SaaS).

## Market Standing
- **Valuation**: $2.7 billion (as of June 2026)
- **Key Metric**: Total funding raised – over $1.2B (Series A $7.1M, B $20M, C $56M, D $210M in 2020, plus $1B round in 2026)
- **Notable Investors/Partners**: General Atlantic, Google, Meta, Unity, Moloco, Pitango Venture Capital, Qumra Capital, Goldman Sachs, Deutsche Telekom Capital Partners
- **Growth Signals**: 
  - Evolved from mobile attribution to “Modern Marketing Cloud” (Nov 2025)
  - Acquired Devtodev (gaming analytics) and oolo (AI user acquisition) in 2023
  - 15,000+ brands, 100,000+ active apps, 190+ countries reached
  - ~1,600 employees across 20+ offices globally (2026)

## Competitive Advantages
- **Privacy-first architecture**: Built for a world of rising privacy regulations; data clean room and consent-based measurement are core differentiators.
- **Industry standard for mobile attribution**: Recognized as the leading MMP (Mobile Measurement Partner) for over a decade.
- **AI-native platform**: Agentic AI Suite and automated workflows give marketers a competitive edge in efficiency and insight.
- **Global scale and partner ecosystem**: Integrates with Apple, Google, Meta, Amazon, AWS, and 8,000+ technology partners.

## Strategic Focus
- **AI and automation**: Deepening AI capabilities to enable autonomous marketing decisions.
- **Omnichannel expansion**: Moving beyond mobile to unify measurement across CTV, desktop, and offline.
- **Privacy-safe data collaboration**: Growing the Data Collaboration Suite to help brands and partners share insights without compromising privacy.
- **Continued global expansion**: Leveraging 20+ offices to serve local markets and enterprise clients.

## Why Work Here
- **Culture**: Described as “approachable professionals, passionate, flexible, and always learning” – encourages curiosity, experimentation, and learning from mistakes. [appsflyer.com](https://www.appsflyer.com/company/about/)
- **Stock options**: Every employee receives a stock option package. [careers.appsflyer.com](https://careers.appsflyer.com/)
- **Global mobility**: Global Employee Exchange Program (GEEP) lets employees spend a month in another office. [careers.appsflyer.com](https://careers.appsflyer.com/)
- **Perks**: Private health insurance, complimentary fitness classes, environmental sustainability support, flexible work arrangements. [careers.appsflyer.com](https://careers.appsflyer.com/)
- **Work model**: Mix of remote, hybrid, and in-office roles depending on location and team (e.g., some roles listed as “Remote”, others “In-Office”). [builtin.com](https://builtin.com/company/appsflyer)
- **Engineering culture**: Mission-critical platform; emphasis on data accuracy, privacy, and AI innovation. Teams are global and collaborative.

## Sources
1. [appsflyer.com](https://www.appsflyer.com/company/about/)
2. [careers.appsflyer.com](https://careers.appsflyer.com/)
3. [wikipedia.org](https://en.wikipedia.org/wiki/AppsFlyer)
4. [builtin.com](https://builtin.com/company/appsflyer)
5. [linkedin.com](https://www.linkedin.com/company/appsflyerhq)

## Other roles at AppsFlyer

- [Senior Backend Engineer](https://feeny.ai/job/senior-backend-engineer-appsflyer-kyiv-zsmxrdwtgset) — Kyiv, Ukraine
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- [Support Engineer (Korean Speaker)](https://feeny.ai/job/support-engineer-korean-speaker-appsflyer-bangkok-ap0hpqe4szty) — Bangkok, Thailand
- [Support Engineer (Bangkok Based)](https://feeny.ai/job/support-engineer-bangkok-based-appsflyer-seoul-c1wn16xxcnak) — Seoul, South Korea
- [Enterprise Customer Success Manager- Russian Speaker](https://feeny.ai/job/enterprise-customer-success-manager-russian-speaker-appsflyer-warsaw-sxyc602svw8x) — Warsaw, Poland
- [Bookkeeper - 2942](https://feeny.ai/job/bookkeeper-2942-appsflyer-herzliya-k8d930dtdnca) — Herzliya, Israel
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- [Backend Software Engineer- 2938](https://feeny.ai/job/backend-software-engineer-2938-appsflyer-herzliya-asyg8d5we04v) — Herzliya, Israel
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