---
title: 'Customer Success Manager at DBeaver'
canonical: 'https://feeny.ai/job/customer-success-manager-dbeaver-united-states-1y8x292xtpwn'
type: 'job'
last_seen: '2026-09-10'
---

# Customer Success Manager at DBeaver

- **Company:** DBeaver
- **Location:** United States
- **Work type:** remote
- **Posted:** 2026-04-21
- **Last confirmed live:** 2026-09-10
- **Apply:** https://job-boards.greenhouse.io/dbeaver/jobs/5195831008

## Job description

At DBeaver, our team has a shared vision to integrate data into the routines and decision-making process of every individual. With a dedicated community of over 10 million active users worldwide who constantly inspire us, our open-source approach fuels innovation within.

Today, DBeaver is the leading provider of cross-platform enterprise data and database software, and we're seeking a Customer Success Manager to join our team. As a Customer Success Manager at DBeaver, you will play a critical role in ensuring our customers’ success and driving long-term growth through renewals and expansions. This role is a unique blend of  traditional customer success and account management, requiring a proactive and results-oriented approach.

Location: This role will be based remotely in the United States, ideally based in Eastern or Central time zones to align with our global CSM team (or open to early morning hours).

What You’ll Do:

- Proactively engage customers to ensure timely renewals and identify opportunities for expansion.
- Develop strong relationships with key decision-makers and become a business partner within customer organizations to understand their evolving needs and align our solutions to meet their goals.
- Drive key Customer Success metrics, including renewal retention rate, expansion dollars, and reducing churn, through effective relationship management and deal processing.
- Facilitate customer onboarding and engage customers post-onboarding through regular check-ins, Quarterly Business Reviews (QBRs), etc.
- Provide ongoing support by working closely with the technical support team to address customer inquiries and resolve issues.
- Collect and analyze customer feedback to improve Customer Satisfaction Score, Net Promoter Score, product development, and enhance the overall customer experience.

What You Bring:

- 2+ years of experience in a Customer Success or Account Management role with exposure to renewals or upselling, QBRs, and customer feedback.
- Strong background in building and nurturing customer relationships.
- Familiarity with sales processes, including negotiating, closing, and managing deals.
- A proactive approach to identifying customer needs and providing tailored solutions.
- Excellent communication, interpersonal, and presentation skills.
- Experience with CRM systems

Bonus Skills:

- Experience working with database management systems (DBMS), database-related products, or developer-focused products
- Background in open-source technology sales or engagement.
- Experience with Hubspot is a plus

*Skills Can Be Learned, But Passion Can't: Don't worry if your resume doesn't tick every box. In this role, we value experience with building positive customer experiences, and with closing, upselling or expanding customer accounts. If you're a quick learner with the drive to succeed, we encourage you to apply.

About DBeaver:

DBeaver Corporation provides a full-featured data solution that easily adapts to users' needs, from open-source tools, to all-in-one enterprise software. Our mission is to make it possible for all kinds of people and organizations to leverage all kinds of data.

We are committed to creating a diverse and inclusive workplace where everyone feels welcomed and valued. If you are looking for an opportunity to join a collaborative and supportive team, we invite you to apply today.

## About DBeaver

## Company Overview
- **One-liner**: DBeaver provides universal database management tools that enable users to manage any SQL, NoSQL, and cloud data source from a single desktop or web application.
- **Entity Type**: Private (funded; $6M seed round in 2023)
- **Headquarters**: New York, New York, United States
- **Founded**: 2017 (company incorporated; product development began in 2010, open-sourced in 2013)
- **Founders**: Serge Rider (CTO) and Tatiana Krupenya (CEO)

## Core Business
- **Primary industry**: IT System Data Services / Database Tools & Infrastructure
- **Target customers**: B2B – Development teams, DBAs, DevOps, QA, Data Analysts, and technical professionals across enterprises and SMBs
- **Mission / Purpose**: “To seamlessly integrate data into the routines and decision-making processes of every professional.”

## Products & Services
- **DBeaver PRO (Desktop)**: Full-featured SQL editor, data editor, database administration, data transfer, schema compare, and support for 100+ databases (SQL, NoSQL, cloud). Commercial paid edition built on open-source core.
- **DBeaver Team Edition**: Role-based collaboration tool for teams with shared connections, scripts, and data management.
- **DBeaver Enterprise Edition**: Enterprise-grade version with advanced security (SSO, Kerberos, MFA) and administration features.
- **CloudBeaver**: Lightweight web application for browser-based database management, designed for teams needing simple, secure remote access.
- **dbvr (CLI tool)**: Lightweight, standalone command-line utility for headless, containerized, and cloud-native database operations (launched March 2026).

## Market Standing
- **Valuation / Market Cap**: Not disclosed (private company)
- **Key Metric**: Annual Revenue ~$1.5M (LinkedIn estimate); Total Funding $6M (Seed round, April 2023)
- **Notable Investors/Partners**:
  - Lead Investors: Headline (seed round)
  - Strategic Partners: Databricks (expanded partnership with native integration, Feb 2026), Google Cloud (Google Cloud Ready – Cloud Bigtable, Spanner, AlloyDB), AWS Marketplace (DBeaver PRO available)
- **Growth Signals**:
  - 8+ million users worldwide (DBeaver.com)
  - Employee headcount: 48 (+17% YoY, +9 people)
  - Job postings up 71% year-over-year (12 active positions as of mid-2026)
  - Geographic expansion: operations in 10 countries including Serbia, Hungary, Georgia, Spain, Armenia
  - Product momentum: AI capabilities in DBeaver PRO 25.1, MCP server support, new CLI tool

## Competitive Advantages
- **Open-source core with commercial polish**: The free DBeaver Community edition drives massive adoption; paid PRO/Enterprise editions monetize advanced features without alienating the user base.
- **Cross-platform & multi-database**: Single tool supports 100+ data sources (SQL, NoSQL, cloud) on Windows, macOS, Linux – reducing tool sprawl.
- **High user satisfaction**: Product rating 4.6/5.0 (167 reviews), employer rating 4.8/5.0 (culture score 5.0) – strong community and brand trust.
- **Cloud-native trajectory**: Investments in CLI, web UI, and native integrations with Databricks, Google Cloud, and AWS position the company for modern DevOps/cloud workflows.

## Strategic Focus
- **AI integration**: Adding external MCP servers, AI Chat, and smarter SQL assistance to differentiate from traditional database tools.
- **Cloud & containerization**: dbvr (headless CLI) and CloudBeaver target headless/container environments, appealing to DevOps and platform engineering teams.
- **Partner ecosystem expansion**: Deepening integrations with major cloud providers (GCP, AWS, Databricks) to capture enterprise customers.
- **Scaling the team**: After bootstrapping the first five years, DBeaver is now growing headcount and building out R&D, sales, and marketing functions.

## Why Work Here
- **Culture**: “Open source principles” – voice matters more than title; collaborative, positive environment with pragmatic growth (bootstrapped first 5 years). Emphasis on work-life balance (rated 4.7) and compensation rated 4.3.
- **Remote/Hybrid/Office**: Remote-friendly with US headquarters (New York) and R&D hubs in Belgrade (Serbia), Budapest (Hungary), and smaller offices in Georgia, Spain, Armenia. GTM roles posted as remote US; many roles listed in Budapest/Belgrade.
- **Notable Perks**: Opportunity to shape the future of the company – “Chart your own course” – and work on cutting-edge features like AI, cloud-native CLI, and multi-database support. Small team (~48) with high ownership.
- **Engineering culture**: Developers work on a widely-used product (8M+ users); direct impact on data democratization.

## Sources
1. [dbeaver.com – About us](https://dbeaver.com/company/)
2. [dbeaver.com – Join the team](https://dbeaver.com/join-the-dbeaver-team/)
3. [dbeaver.com – DBeaver PRO product page](https://dbeaver.com/)
4. [LinkedIn – DBeaver Company Profile](https://www.linkedin.com/company/dbeaver)
5. [Greenhouse – DBeaver Jobs](https://job-boards.greenhouse.io/dbeaver)

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