--- title: 'Customer Success Manager - Digital Paid Media - AI and Automation First at Eulerity' canonical: 'https://feeny.ai/job/customer-success-manager-digital-paid-media-ai-and-automation-first-eulerity-qgm774yajayb' type: 'job' last_seen: '2026-10-14' --- # Customer Success Manager - Digital Paid Media - AI and Automation First at Eulerity - **Company:** Eulerity - **Location:** New York, NY - **Posted:** 2026-10-13 - **Last confirmed live:** 2026-10-14 - **Apply:** https://job-boards.greenhouse.io/eulerity/jobs/4721560006 ## Job description New York, NY or Remote (US) Eulerity is an AI-native marketing automation platform, built with AI from the start rather than added later. We automate digital advertising for enterprise brands like Mastercard, The UPS Store, Uber Eats, and European Wax Center across thousands of franchise and multi-location businesses. We're hiring a client-facing Account Manager on our Customer Success team. You'll own a portfolio of brand relationships and be the strategic lead on their paid media performance. This role is for someone who has actually worked inside Google Ads and Meta Ads Manager, and who knows how to turn what they see there into a recommendation a client will act on. Where You'll Work This role is open to both remote and hybrid candidates. If you're based in the NYC area, we prefer a hybrid schedule with 2 days a week in our office. If you're outside NYC, you're welcome to work remote (within the US). Remote team members come to NYC for training, team days and key client meetings. ## Who We Are Looking For You are as comfortable in a C-suite conversation as you are inside a campaign dashboard. You do not wait for clients to surface problems; you spot the pattern before it becomes one. And when you make a recommendation, you can show your work. If you have ever turned a flat renewal into an expansion just by asking the right questions, you will fit in here. ## What You Will Own - Your book of business. You'll manage a portfolio of multi-location and franchise brands. You're the person they call when something matters. - Onboarding. You'll run a high-touch onboarding process that sets up a long-term partnership from day one. - Performance strategy. You'll build cross-channel plans across Google Search, Meta, YouTube, Display, and emerging channels, tied to each client's business goals and not just their media budget. - Business reviews. You'll lead reviews that tell the real story in the data and bring a clear point of view on what to do next. - Optimization. You'll work with our Technical Account Managers to monitor delivery, diagnose performance, and adjust campaigns. - Growth. You'll find and close expansion opportunities through thoughtful upsells that make sense for the client, not ones pushed for quota. - Client advocacy. You'll represent your clients inside Eulerity, working with Product and Engineering so that what we promise gets delivered. ## What We Want From You - Must-haves - 3–5 years in account management or client strategy at an ad agency, ad tech company, or media company. - Hands-on experience in Google Ads and Meta Ads Manager. You've personally built, managed, or directed campaigns, not just reviewed reports someone else built. - Experience managing client budgets across multiple accounts at the same time. - A track record of growing accounts, not just retaining them. - The ability to take performance data, find what's driving results, and present a clear recommendation to senior stakeholders. Nice-to-haves - Experience with franchise or multi-location brands, and an understanding of how corporate and franchisee decision-making differ. - Familiarity with YouTube, Display, or programmatic buying. - Experience in a SaaS or platform environment. - Strong Excel and PowerPoint skills. ## Benefits - Comprehensive benefits - Medical - Dental - Vision - Unlimited PTO - Commuter benefits - 401(k) with company match - 😎 Summer Fridays ## Compensation Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes benefits, perks, and other opportunities at Eulerity. The expected total compensation range for this role is $90,000 – $110,000, commensurate with experience. IMPORTANT! PLEASE FILL [THIS FORM](https://forms.gle/PoAvwUxK5smT7qeHA). If link doesn't open, please copy paste this link in your browser: https://forms.gle/PoAvwUxK5smT7qeHA Only applications with a completed questionnaire will be considered. ## About Eulerity ## Company Overview - **One-liner**: Eulerity delivers an all-in-one, agentic AI-powered marketing platform that unifies paid advertising, listings management, reputation management, and call tracking for multi-location brands. - **Entity Type**: Private (Seed stage; $300K total funding) - **Headquarters**: New York, NY, United States - **Founded**: 2017 - **Founders**: Adam C. (Co-Founder & COO) — alongside a founding team of experts from the technology, advertising, and marketing sectors (full founding team not publicly listed). ## Core Business - **Industries**: Advertising Services, Digital Marketing Technology (MarTech), AI-driven marketing automation. - **Target Customers**: B2B — multi-location brands, franchise operators, and enterprises with decentralized marketing needs. - **Mission**: To revolutionize and democratize digital marketing by making it AI-powered, unified, and scalable for the masses. ## Products & Services - **Agentic AI Advertising Suite**: Automates the entire paid media lifecycle across Google, Facebook, Instagram, YouTube, LinkedIn, and display — creating, testing, and optimizing thousands of ad variations in real time with full planning, buying, and reporting automation. - **Listings Management**: Unifies and automates business listing updates across Google, Facebook, Apple, Bing, and other major directories, turning listings into a performance driver. - **Reputation Management**: AI analyzes customer reviews for tone, intent, and urgency, recommending brand-aligned responses and surfacing sentiment signals to fuel marketing actions. - **Call Tracking & Recording**: Links inbound campaign leads directly to customer calls, using AI to analyze call data and measure campaign ROI at the conversation level. - **Social Posting & Organic Content**: AI-driven creation, scheduling, and publishing of hyper-localized social content with autonomous testing and optimization. - **SMS & Email Marketing**: AI-driven campaign creation, audience segmentation, and send-time optimization for direct and personalized marketing. - **Unified API**: A single integration point that handles constant changes from third-party APIs, enabling stable omnichannel presence. ## Market Standing - **Valuation**: Not disclosed. - **Key Metric (Total Funding)**: $300,000 (Seed round closed June 2021 on $100K; additional $200K debt financing in February 2021). - **Notable Investors/Partners**: Not named in available sources; the company operates independently. - **Growth Signals**: - 73 employees (with ~60% in the US, ~12 in India, 1 in Canada). - Active job postings: 19 listings — job postings up +216.7% year-over-year and +58.3% quarterly. - More than 50% of the team is engineering. - LinkedIn followers: 8,279 (+12.5% year-over-year). ## Competitive Advantages - **All-in-one platform**: Eulerity replaces fragmented point solutions by unifying paid, organic, listings, reputation, and call tracking into a single dashboard — creating compounding performance across every channel. - **Agentic AI, not just generative AI**: The platform autonomously tests, learns, and optimizes campaigns in real time, acting proactively rather than as a simple tool. - **50%+ engineering team**: A heavily technical organization that builds and maintains its own unified API layer, ensuring stable integrations across rapidly changing marketing channels. - **Multi-location specialization**: Purpose-built for brands that manage dozens or thousands of local presences, with hyper-localized content creation and central control. ## Strategic Focus - **AI-first automation**: Doubling down on agentic AI to further automate the entire marketing lifecycle from planning through reporting. - **Platform unification**: Continuing to break down silos between paid, organic, listings, and reputation management to deliver a single source of truth. - **Scaling the engineering and product teams**: Active hiring across backend, iOS, product management, and engineering operations, signaling investment in platform depth. - **Expanding global presence**: Operations already in the US, India, and Canada, with growing international hiring. ## Why Work Here - **Culture**: Eulerity emphasizes "Cohesion, Curiosity, and Openness" — with daily stand-ups, consistent check-ins, and a collaborative environment where the best ideas emerge from anywhere. - **Work flexibility**: Flexible in-office, hybrid, and remote options to support work/life balance. - **Perks**: - Premium medical, dental, and vision insurance. - 401(k) with company match. - Unlimited PTO. - Summer Fridays (early log-offs). - Lunch credits, snacks, and drinks in the office. - Commuter benefits. - Training and development (continuous learning opportunities). - **Engineering culture**: More than 50% of the company is engineering; the team builds core infrastructure (unified API, AI agents) and works on "the tech of tomorrow" — fast-paced, with emphasis on acting fast and reacting even faster. - **Growth opportunity**: 19 open roles across engineering, product, sales, marketing, and customer success, with strong upward posting trends — a company actively scaling its team. ## Sources 1. [eulerity.ai](https://eulerity.ai/) 2. [eulerity.ai/company/careers](https://eulerity.ai/company/careers/) 3. [eulerity.ai/company/about-us](https://eulerity.ai/company/about-us/) 4. [Greenhouse Job Board](https://job-boards.greenhouse.io/eulerity) 5. [LinkedIn Company Page](https://www.linkedin.com/company/eulerity) ## Other roles at Eulerity - [Finance Internship](https://feeny.ai/job/finance-internship-eulerity-new-york-fxn5x7zm3mae) — New York, NY - [Associate Backend Engineer](https://feeny.ai/job/associate-backend-engineer-eulerity-new-york-mf1x0h025z87) — New York, NY - [AI Account Executive, Revenue Growth](https://feeny.ai/job/ai-account-executive-revenue-growth-eulerity-remote-tfjz1bw12bnp) - [Associate Web Development Software Engineer (SDK)](https://feeny.ai/job/associate-web-development-software-engineer-sdk-eulerity-new-york-sc4xkxa8cvwc) — New York, NY - [Forward Deployed Marketing Analyst](https://feeny.ai/job/forward-deployed-marketing-analyst-eulerity-new-york-sxfn0rjpzdmq) — New York, NY - [Technical Product Marketing Intern - AI & Automation](https://feeny.ai/job/technical-product-marketing-intern-ai-automation-eulerity-new-york-hh4pkejrgybz) — New York, NY - [Backend Developer Intern](https://feeny.ai/job/backend-developer-intern-eulerity-new-york-xcge237efxx4) — New York, NY - [Digital Marketing Intern - Technical AI & Automation](https://feeny.ai/job/digital-marketing-intern-technical-ai-automation-eulerity-new-york-8bmpsw4s90tq) — New York, NY - [Intern - Office of the CEO](https://feeny.ai/job/intern-office-of-the-ceo-eulerity-new-york-4g47595r2095) — New York, NY - [Recruiting Intern - AI & Automation](https://feeny.ai/job/recruiting-intern-ai-automation-eulerity-new-york-est7t2d5m5zs) — New York, NY