---
title: 'Customer Success Manager (EMEA) at Apiiro'
canonical: 'https://feeny.ai/job/customer-success-manager-emea-apiiro-london-qtxndp89bbqq'
type: 'job'
last_seen: '2026-09-07'
---

# Customer Success Manager (EMEA) at Apiiro

- **Company:** Apiiro
- **Location:** London, United Kingdom
- **Work type:** remote
- **Posted:** 2026-01-20
- **Last confirmed live:** 2026-09-07
- **Apply:** https://job-boards.greenhouse.io/apiiro/jobs/7596329003

## Job description

## What We're About

Apiiro is the Agentic AppSec Platform built to transform how development teams design, develop, and deliver secure software. Powered by Deep Code Analysis, we give security and engineering teams the risk context they need to ship fast without cutting corners. As pioneers in ASPM, we’re not just keeping up with the AI era. We’re defining what secure development looks like inside it.

## About the Team

Our Customer Success team owns the post-sale relationship from onboarding through renewal and expansion. Working directly with security leaders, AppSec practitioners, and engineering teams, we ensure customers realize measurable value from Apiiro's platform - not just at launch, but across the full lifecycle. Our customers are navigating the fastest shift in software development in decades: AI coding assistants and autonomous agents are multiplying development velocity - and risk - inside their organizations. This role exists because our customer base is growing, and the complexity of what they're solving demands a dedicated strategic partner to guide them in securing AI-driven development.

## What You Will Do

- Own a portfolio of enterprise accounts end-to-end, from onboarding through renewal and expansion.
- Drive adoption and value realization by connecting Apiiro's capabilities to each customer's specific security outcomes.
- Lead executive business reviews and success planning sessions with CISOs, AppSec leaders, and security engineers.
- Partner with Sales to identify and develop expansion opportunities within your accounts.
- Guide customers through securing AI-assisted and agentic development - helping them understand and govern the risks introduced by AI coding assistants (e.g., GitHub Copilot, Cursor, Claude Code) and autonomous agents across their SDLC.
- Drive adoption of Apiiro's agentic capabilities - including AutoFix Agent and Guardian Agent - helping customers move from detection to prevention and autonomous remediation of risks in AI-generated code.
- Serve as the voice of the customer internally- surfacing actionable feedback to Product, Engineering, and Leadership.
- Collaborate with Solutions Engineering on complex technical questions, integrations, and deployments.
- Proactively identify account risk and build targeted action plans to mitigate churn before it materializes.

## What You're About

- 5+ years in Customer Success, Account Management, or Technical Account Management-ideally in Application security or DevSecOps.
- Strong familiarity with the SDLC and developer tooling: SCM, CI/CD, ticketing systems, container environments.
- Comfortable navigating technical conversations with engineers and business conversations with executives, often in the same week.
- Track record of managing enterprise accounts with demonstrated success in retention and expansion.
- Proactive, organized communicator who keeps multiple stakeholders aligned without losing sight of the bigger picture.
- Experience with AppSec tooling- SAST, SCA, DAST, secrets detection, or similar- is a plus.

-

## What We Stand For at Apiiro

Customer-First. Our customers are partners, not just clients. We anticipate their needs, go above and beyond to prove business outcomes, and measure our success by theirs.

Excellence Mindset. We set the bar high, embrace challenges with curiosity, and never settle. Good enough isn't in our vocabulary.

OneTeam. One mission, collective ownership, no silos. Our strength is in how we show up for each other and for our customers.

Accountability. We own our actions, our commitments, and our results. Integrity and follow-through are built-in.

## About Apiiro

## Company Overview
- **One-liner**: Apiiro provides an agentic application security posture management (ASPM) platform that unifies risk visibility, prioritization, and remediation across code, pipelines, and runtime.
- **Entity Type**: Private (Series B)
- **Headquarters**: New York, New York, United States (with major presence in Tel Aviv, Israel; also offices in United Kingdom and Netherlands)
- **Founded**: 2019
- **Founders**: Idan Plotnik (CEO) and Yonatan Eldar (CTO)

## Core Business
- **Primary industry**: Application Security Posture Management (ASPM), cybersecurity
- **Target customers**: Enterprise organizations (Fortune 500) – security teams, developers, and risk management teams
- **Mission**: Build a single platform that unifies application risk visibility, prioritization, and remediation with context to empower security and development teams to secure everything they develop and deliver to the cloud.

## Products & Services
- **Agentic Application Security Platform**: An AI-driven platform that automatically governs AI-generated code, eliminates backlogs, and provides automated threat modeling, risk prioritization, and remediation. Includes native scanners for software supply chain security (SSCS), secrets detection, and open source security.
- **Risk Graph™**: Patented Deep Code Analysis (DCA) technology that maps code-to-runtime dependencies, providing contextual risk prioritization based on business impact and application architecture.
- **eXtended Software Bill of Materials (XBOM)**: Continuous, complete visibility across applications and software supply chains for compliance and risk management.
- **AutoFix AI Agent**: Automatically fixes design and code risks using runtime context, integrated into development workflows.
- **Open Platform Integrations**: Aggregates findings from any security tool across the software development stack to unify risk visibility and governance.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Annual Revenue of $16.4M (as of most recent data) or Total Funding of $135M
- **Notable Investors/Partners**: Greylock (lead seed), Kleiner Perkins (lead Series A), General Catalyst (lead Series B); also backed by Transmit Security investor Rakesh Loonkar.
- **Growth Signals**: 
  - Headcount of 104 employees (+11.1% YoY)
  - Named a Leader in the 2025 Gartner Magic Quadrant for Application Security Testing (ranked #1 in ASPM)
  - Recognized as a Leader in the 2025 IDC MarketScape for ASPM
  - Ranked #1 for Innovation in the 2025 Frost Radar for Global ASPM
  - Customers include Walmart, USAA, TIAA, Morgan Stanley, BlackRock, Bloomberg, SoFi, and Shell
  - Winner of RSA Innovation Sandbox 2021
  - Gartner 2021 Cool Vendor in DevSecOps

## Competitive Advantages
- **Patented Deep Code Analysis (DCA)**: Proprietary technology that builds a software intelligence layer, mapping code to runtime to provide contextual risk prioritization.
- **Open platform ethos**: Aggregates and enriches findings from any security tool, avoiding vendor lock-in and providing a unified view.
- **Agentic AI capabilities**: AutoFix AI Agent and automated threat modeling reduce manual triage and speed remediation.
- **Enterprise adoption**: Proven with Fortune 500 customers across finance, retail, and energy sectors.

## Strategic Focus
- **Agentic AppSec**: Expanding AI-driven automation to govern AI-generated code and eliminate security backlogs.
- **Deepening code-to-runtime context**: Enhancing the Risk Graph to cover more application layers and integrate with runtime environments.
- **Scaling open integrations**: Continuing to partner with security tool vendors to provide a comprehensive, unified platform.
- **Geographic expansion**: Growing presence in EMEA and other regions (currently offices in UK and Netherlands).

## Why Work Here
- **Culture**: Described as “vibrant,” with emphasis on honesty, transparency, integrity, and customer obsession. Team members are selected attentively and encouraged to be bold.
- **Remote/Hybrid**: Not explicitly stated, but has offices in New York, Tel Aviv, London, and Netherlands – likely a hybrid model.
- **Notable perks**: Opportunity to work on cutting-edge AI and security problems with Fortune 500 clients; strong engineering culture (42% of employees in technical roles). Employees come from top companies like Snyk, Wix, Dropbox, Microsoft, and Rapid7.
- **Growth**: Fast-growing company (11% headcount growth YoY) with clear career progression opportunities. Rated 4.0/5.0 on employer reviews (work-life balance 4.0, culture 3.7, compensation 3.8).
- **Open positions**: Currently hiring for AI Engineer, Software Engineer, Director of Sales, and Solution Engineer (as of latest data).

## Sources
1. [apiiro.com](https://apiiro.com/)
2. [apiiro.com/company/](https://apiiro.com/company/)
3. [apiiro.com/careers/](https://apiiro.com/careers/)
4. [linkedin.com/company/apiiro](https://www.linkedin.com/company/apiiro)
5. [cbinsights.com/company/apiiro](https://www.cbinsights.com/company/apiiro)

## Other roles at Apiiro

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