--- title: 'Customer Success Manager (f/d/m) at CEEZER' canonical: 'https://feeny.ai/job/customer-success-manager-f-d-m-ceezer-berlin-gfx3zfp5at6v' type: 'job' last_seen: '2026-09-06' --- # Customer Success Manager (f/d/m) at CEEZER - **Company:** CEEZER - **Location:** Berlin, Germany - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-08-26 - **Last confirmed live:** 2026-09-06 - **Apply:** https://jobs.ashbyhq.com/ceezer/0d08c468-4fd2-4174-80ee-bef708520571 ## Job description A definitive shift is currently happening. Corporates across the globe are no longer just reporting on sustainability; they are actively investing in it as a core financial and strategic asset. At CEEZER, we are architecting the infrastructure for enterprise-grade Climate Performance Asset management, transforming how the world's largest companies source and manage carbon credits, Energy Attribution Certificates (EAC), and Sustainable Aviation Fuel certificates (SAFc). Our platform gives the world’s most ambitious enterprises the data-driven precision, real-time monitoring, and framework-compliant reporting required to confidently deploy capital toward high-impact Climate Performance Asset portfolios and true, measurable climate action. We are looking for a Customer Success Manager to join our team. Moving beyond traditional account management, this role requires an operational partner to drive post-transaction delivery, manage cross-functional workflows, and convert front-line client insights into scalable sales enablement. You will combine high-touch client support with rigorous execution to ensure enterprise buyers experience seamless value at every stage. ## THE ROLE - Manage end-to-end post-transaction execution, serving as the primary liaison for clients on retirement coordination, custom reporting requests, and finance operations including invoicing queries. - Proactively identify supply delays and operational risks, developing swift mitigation strategies and partnering with Account Executives to deliver clear, solutions-focused client communications. - Maintain rigorous data hygiene across Salesforce and our platform while systematically uncovering expansion and upsell opportunities to drive recurring account growth alongside Sales. - Deliver high-touch client support and troubleshooting, rallying internal cross-functional teams to streamline deliverable timelines and ensure seamless execution. - Synthesize front-line client feedback to inform product roadmaps, while translating real-world best practices into enablement resources that prepare Account Executives for pre-sales conversations. - Partner with Sales and Marketing to execute strategic client communication campaigns that keep complex corporate networks, suppliers, and subsidiaries engaged long-term. ## REQUIREMENTS - 2–7 years of experience in client-facing operations, enterprise account management, or B2B customer success, with a track record of driving flawless post-transaction execution. - Exceptional project management capabilities and operational discipline, with the proven ability to structure complex deliverables and manage a broad, dynamic scope of responsibility. - Highly analytical mindset with a strong command of data and reporting, capable of translating complex metrics into polished, reusable client-facing assets and frameworks. - Polished verbal and written communication skills, with the executive presence required to confidently engage and align senior external stakeholders. - Operational proficiency with Salesforce and modern CRM architecture to maintain rigorous data alignment across client management platforms. - Fluency in German is a plus, alongside a foundational understanding of carbon markets, sustainability regulations, or evolving corporate climate frameworks. WHAT'S IN IT FOR YOU AT CEEZER? - A mission that matters: Work alongside international teams combining finance, tech, and climate science professionals to direct capital toward the world's most critical climate assets. - Accelerated growth: We are scaling fast, and your career will too. Take opportunities to lead cross-functional initiatives and expand your strategic influence. - True ownership: We are building in a brand-new market, meaning many of our best practices don’t exist yet. If you see a better workflow, tool, or strategy, you have the autonomy and backing to build it. - An empowering environment: We bring together diverse global perspectives, knowing that solving complex climate challenges requires a wide mix of backgrounds and expertise. - Real enterprise impact: Transform how global corporates approach sustainability. CEEZER hosts 50Mt+ of vetted carbon credits across all pathways, all backed by sophisticated data and institutional-grade risk management. - A net-zero career: We practice what we preach. From your first day, we fully offset your personal and professional carbon footprint because sustainability is how we operate. CREATE AN IMPACT WITH US? We know that great talent doesn’t always follow a linear path. If your experience doesn't check every single box on this list, but you have the drive and unique strengths to excel here, we still want to hear from you. Here, building a diverse team isn't a checkbox—It’s how we solve complex global challenges. We make all hiring decisions based on merit, skills, and potential, while actively working to keep unconscious bias out of our process. We’ve created an environment where all individuals feel valued and empowered to succeed. We welcome diverse applicants and are dedicated to providing equal opportunities for everyone to thrive. If you need any adjustments or specific accommodations during the application or interview process, please let us know. We are here to support you. ## ABOUT US CEEZER is the leading partner for Climate Performance Asset procurement and management, empowering businesses to transform climate ambition into a clear path to net-zero. Trusted by major organizations including Deutsche Telekom, LGT, and Nasdaq, CEEZER provides the confidence needed to implement effective climate action strategies. For more information, visit ceezer.earth http://ceezer.earth. ## About CEEZER ## Company Overview - **One-liner**: CEEZER is the enterprise platform for procuring, managing, and reporting on climate performance assets such as carbon credits, energy attribute certificates, and sustainable aviation fuel certificates, helping large organizations achieve net-zero targets with confidence. - **Entity Type**: Private (venture-backed; funding stage not publicly disclosed) - **Headquarters**: Not publicly available (team is international; leadership is based in Germany) - **Founded**: 2021 - **Founders**: Magnus Drewelies (CEO) and Hannes Nützmann (CPO) ## Core Business - **Primary industry**: Carbon markets, climate technology, environmental services - **Target customers**: B2B enterprise (large corporations such as LGT, Deutsche Telekom, Nasdaq) - **Mission**: “We turn climate ambition and net-zero initiatives into high-impact climate progress for enterprises—supported by science, insight, and vetted projects in a future-ready platform.” ## Products & Services - **Carbon Credits**: Discovery, procurement, and retirement of vetted carbon credits across all project types (removals, avoidance, etc.). CEEZER hosts 50Mt+ of vetted credits and offers access to 10,000+ global projects. - **Energy Attribute Certificates (EACs)**: Manage renewable energy certificates within the same platform. - **Sustainable Aviation Fuel Certificates (SAFc)**: Procure and track certificates for sustainable aviation fuel. - **Prism Risk Assessment**: Proprietary risk assessment tool screening 400+ validated data points per project. - **Portfolio Management**: Enterprise-grade platform for procurement, tracking, retirements, reporting, and distribution across subsidiaries and suppliers. - **Audit-Ready Reporting**: Export consolidated certificates and portfolio data pre-formatted for major voluntary and compliance reporting frameworks. - **Climate Expert Advisory**: Bespoke support on carbon strategy, portfolio design, legal compliance, and risk assessment. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: $6B+ in transactions facilitated through the platform; buyers on average double their share of high-quality removal credits and double their portfolio volume while staying within budget. - **Notable Investors/Partners**: Scientific advisory board includes Noah Planavsky (Yale), Nathan Renneboog (Enhanced Rock Weathering), and Kenneth Möllersten (UNFCCC). Customers include LGT, Deutsche Telekom, and Nasdaq. - **Growth Signals**: Rapid headcount growth (“CEEZER is growing fast”), expansion of asset classes beyond carbon credits, increasing enterprise adoption. ## Competitive Advantages - **Proprietary risk engine (Prism)**: Screens 400+ data points per project, providing deep due diligence across all project types. - **Unparalleled market access**: Transparent view of 10,000+ global projects with 200+ vetted and secured, supported by real-time pricing and volume data. - **Full-stack enterprise platform**: Covers strategy, procurement, portfolio management, and audit-ready reporting in one place. - **In-house climate expertise**: Team combines backgrounds in finance, technology, and climate science, offering hands-on support from strategy to reporting. - **Dedicated scientific advisory board**: Leading researchers guide quality and market leadership. ## Strategic Focus - **Platform expansion**: Adding new climate performance asset types (EACs, SAFc) alongside carbon credits. - **Enterprise scaling**: Deepening partnerships with large multinationals and enabling subsidiary/supplier collaboration. - **Risk transparency**: Continuously improving data-driven risk assessment to build buyer confidence. - **Regulatory readiness**: Aligning reporting with evolving compliance frameworks (e.g., SBTi, EU taxonomy). ## Why Work Here - **Mission-driven impact**: Every employee’s personal and professional carbon footprint is removed from day one; the entire company is dedicated to building the real net-zero economy. - **Culture**: “Fast-paced, data-obsessed, collaborative team” with a flat structure and a learning culture (“see a better way? Try it out”). - **Benefits**: 30 days paid vacation, subsidized public transportation, complimentary gym membership, dedicated learning and development budget, employee discounts on eco-friendly products, and regular social events. - **Work environment**: International team; hybrid/remote policy not explicitly stated but commuter subsidies suggest office presence. The company offers accelerated growth opportunities and cross-functional involvement. - **Engineering culture**: Focus on building “the leading platform” using sophisticated data and risk models; product and engineering led by CPO Hannes Nützmann (former Ecosia and BCG venture builder). ## Sources 1. [ceezer.earth](https://www.ceezer.earth/) 2. [ceezer.earth/careers](https://www.ceezer.earth/careers) 3. [ceezer.earth/about](https://www.ceezer.earth/about) 4. [LinkedIn](https://www.linkedin.com/company/ceezer) ## Other roles at CEEZER - [Tech Lead (f/d/m)](https://feeny.ai/job/tech-lead-f-d-m-ceezer-berlin-p09z124f4dmh) — Berlin, Germany - [(Senior) Enterprise Account Executive (f/d/m)](https://feeny.ai/job/senior-enterprise-account-executive-f-d-m-ceezer-germany-zqhxc6v9rmdw) — Germany - [RFP Manager (f/d/m)](https://feeny.ai/job/rfp-manager-f-d-m-ceezer-germany-x9zbk6zqmb4r) — Germany - [Head of Revenue Operations & Strategy (f/d/m)](https://feeny.ai/job/head-of-revenue-operations-strategy-f-d-m-ceezer-germany-hs31kmg4azkn) — Germany - [Sales Development Representative (f/d/m)](https://feeny.ai/job/sales-development-representative-f-d-m-ceezer-berlin-4mcpwg6zwty2) — Berlin, Germany