---
title: 'Customer Success Manager at LTK USA'
canonical: 'https://feeny.ai/job/customer-success-manager-ltk-usa-united-states-57fqnmq0b86n'
type: 'job'
last_seen: '2026-09-10'
---

# Customer Success Manager at LTK USA

- **Company:** LTK USA
- **Location:** United States
- **Posted:** 2026-07-31
- **Last confirmed live:** 2026-09-10
- **Apply:** https://job-boards.greenhouse.io/shopltk/jobs/7820160003

## Job description

LTK’s mission is to empower the world’s premium lifestyle Creators to achieve maximum economic success. We have a huge opportunity ahead of us and we’re looking for team members who want to create, innovate and disrupt an industry.

We empower our team members to drive innovation, create value, and continue to spearhead the creation of this industry — a game changer when it comes to career growth.

Position Title: Customer Success Manager (internal title: Creator Success Account Executive)

Reports to: Sr. Manager, Creator Success Location: Remote from the U.S. Role Type: Full-Time, Base + Bonus (This is a salaried, non-commissioned role)

## About the role

At LTK, our Creator Success Account Executives don't simply manage accounts, they help creators build thriving businesses.

As a trusted business advisor, you'll partner with a portfolio of creators to understand their goals, develop personalized growth strategies, and coach them to take action. You'll combine relationship-building, data-driven insights, and sales enablement to help creators maximize their success on the LTK platform.

Success is measured by the growth of your creators, not by closing new business. We're looking for someone who builds trust, influences action, and treats every creator's success as their own.

## How you will make an impact

- Build trusted relationships with a portfolio of creators and serve as their strategic business advisor.
- Develop personalized growth strategies using creator goals, performance data, and industry insights.
- Coach creators to adopt new strategies, products, and opportunities that drive measurable business growth.
- Drive retention, engagement, and revenue growth across your portfolio.
- Analyze creator performance and translate data into clear, actionable recommendations.
- Advocate for creators by sharing insights with Product, Marketing, and Brand teams.
- Stay ahead of creator economy trends and educate creators on emerging opportunities.

What makes you successful

You:

- Build authentic relationships and earn trust quickly.
- Love coaching customers and influencing action, not just giving advice.
- Balance empathy with accountability and know how to push people toward ambitious goals.
- Are persistent, proactive, and energized by helping others succeed.
- Use data to solve business problems and build thoughtful strategies.
- Thrive in consultative conversations with entrepreneurs and creators.

## What you will bring to LTK

- 3+ years in Customer Success, Strategic Account Management, Consulting, Sales Enablement, Partnerships, or a similar client-facing role.
- Experience supporting solopreneurs, small businesses, creators as a strategic partners, not a vendor.
- Experience growing customer relationships through strategy, coaching, and business consulting.
- Strong analytical and communication skills with the ability to turn insights into action.
- Experience supporting creators, small businesses, or digital brands is preferred.
- Excellent communication skills (oral/written) and presentation skills.
- A mindset focused on seizing opportunities and moving with urgency
- CRM experience (HubSpot or equivalent) preferred.
- Passion for the creator economy and helping businesses grow.

Who thrives here

This role is ideal for someone who loves helping customers grow. Our best performers build lasting relationships, use data to uncover opportunities, coach creators toward action, and celebrate their customers' wins as their own.  #LI-CW1

## What we offer for full-time salaried employees

- The opportunity to be part of the leading global company in creator commerce
- A remote-first, productivity-first environment
- Competitive compensation and benefits package to meet the needs of you and your family
- 401(k) with LTK company matching
- Medical Insurance, Vision Insurance, Dental Insurance
- Paid Maternity Leave and Paid Paternity Leave
- Summer Fridays and Flexible PTO
- For temporary full-time employees, benefits eligibility may vary

## About LTK

Founded in 2011, LTK is the global technology platform purpose-built to empower lifestyle creators to monetize their content. The full-service platform connects brands, creators, and shoppers with a world-class shopping app and trusted tools and technology that make content instantly shoppable. Today, premium lifestyle creators in 160+ countries drive more than $5 billion+ in annual retail sales through their LTK Shop profiles. More than 40 million consumers turn to LTK Shops in the LTK shopping platform each month to find inspiration and instantly shop the styles recommended by their favorite creators. More than 8,000 retailers and 1M brands partner with LTK to gain access to its global creator network for content that converts against performance-driven, cross-channel KPIs. LTK is headquartered in Dallas, TX, and currently operates on five continents.

## Our mission

To empower the world’s premium lifestyle Creators to achieve maximum economic success.

## Our values

- Here to win
- Commit to the journey
- Work well

Commitment to diversity

LTK believes diversity, equity, and inclusion are fundamental obligations that strengthen our team. We employ a diverse, multi-disciplinary team to build a meaningful company and culture.

For US-Based Roles:  We are not offering new sponsorships opportunities at this time for persons requiring employment visas, such as an H-1B;  authorization to work in the U.S. is a precondition of employment.

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of LTK are considered the property of LTK and are not subject to payment of agency fees.

LTK is an Equal Opportunity Employer. #LI-Remote

## About LTK USA

## Company Overview
- **One-liner**: LTK (formerly rewardStyle and LIKEtoKNOW.it) operates the largest global influencer marketing platform, powering a three-sided marketplace connecting creators, brands, and shoppers to monetize lifestyle content.
- **Entity Type**: Private (Bootstrapped/Profitable)
- **Headquarters**: Dallas, Texas, United States
- **Founded**: 2011
- **Founders**: Amber Venz Box and Baxter Box

## Core Business
- **Primary industry/industries**: Influencer Marketing & Creator Commerce, Software Development, Advertising & Marketing Technology (AdTech)
- **Target customers**: B2B (Brands and Retailers) and B2C (Creators and Shoppers). Serves over 8,000 retailers and 1 million brands, alongside top-tier lifestyle Creators.
- **Mission or purpose statement**: “Empower the world’s premium lifestyle Creators to achieve maximum economic success.”

## Products & Services
- **[LTK Platform (Brand Platform)]**: A performance-driven marketing platform for retailers and brands to launch influencer campaigns, manage paid collaborations, and access AI-enriched data and end-to-end reporting.
- **[LTK App (Shopper Platform)]**: A consumer mobile app where over 44 million monthly shoppers discover and purchase products curated by lifestyle creators.
- **[LTK Creator Shops™]**: A universal, business-enablement tool that allows creators to build their own storefronts, linking product recommendations directly to shoppable content.
- **[Creator Tools & Analytics]**: AI-powered data insights for creators to track performance, optimize content, and manage affiliate payouts and commissions.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (privately held).
- **Key Metric**: Annual consumer sales of over **$6 billion** on the platform; brands and retailers have collectively invested **$3 billion+** in creators via the LTK platform.
- **Notable Investors/Partners**: The company appears to be bootstrapped and profitable, with no major external venture capital funding rounds publicly reported. Key partners include over 8,000 integrated retailers and 1 million brands globally.
- **Growth Signals**: Headcount growth from ~500 to over 800 team members across 7 countries (USA, UK, Brazil, South Korea, Germany, China, Australia). Serving clients in over 165 countries. Officially certified as a Great Place to Work®. The platform has generated nearly 1,100 LTK millionaires across creators and brands.

## Competitive Advantages
- **First-Mover & Industry Definition**: Founded by a creator in 2011, LTK invented the “Creator Commerce” category, giving it deep credibility and a decade-plus head start.
- **Three-Sided Marketplace Moat**: Its network effects are strong; as more creators join, they attract more brands and shoppers, which in turn attracts more creators, creating a self-reinforcing ecosystem.
- **Global Scale & Data**: With 44 million monthly shoppers and $6 billion in annual sales, LTK possesses vast, proprietary purchasing and influencer performance data that competitors cannot easily replicate.

## Strategic Focus
- **Creator Economic Success**: Continuing to build tools and infrastructure that maximize earning potential for creators (e.g., Creator Shops, AI analytics).
- **Global Expansion**: Deepening presence in existing international markets (Brazil, Germany, South Korea, China, Australia, UK).
- **AI-Enriched Platform**: Leveraging AI to enhance data analytics, shopper targeting, and campaign effectiveness for both brands and creators.

## Why Work Here
- **Culture**: Officially certified as a Great Place to Work®. Values include optimism, innovation, collaboration, and a drive to win. Described as a team of professionals motivated by meaningful impact.
- **Remote Work & Flexibility**: All roles in the USA are eligible for remote work. The company has a global, distributed team across 7 countries.
- **Perks & Benefits**: Described as exceeding the needs of today’s workforce, with an emphasis on a supportive environment for growth and innovation.
- **Engineering & Product**: Active hiring for Senior Software Engineers, Engineering Managers (Data Science), Product Managers, and Product Designers, indicating a strong engineering-driven culture.

## Sources
1. [company.shopltk.com - Careers](https://company.shopltk.com/careers)
2. [company.shopltk.com - Company Overview](https://company.shopltk.com/en/company)
3. [LinkedIn - LTK Company Profile](https://www.linkedin.com/company/shopltk)
4. [Greenhouse - LTK USA Job Board](https://job-boards.greenhouse.io/shopltk)
5. [Greenhouse - LTK USA Job Listings](https://job-boards.greenhouse.io/shopltk/jobs/7565363003)

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