--- title: 'Customer Success Manager - Performance Marketing, AI & Automation at Eulerity' canonical: 'https://feeny.ai/job/customer-success-manager-performance-marketing-ai-automation-eulerity-new-york-6thz603k7b8s' type: 'job' last_seen: '2026-09-16' --- # Customer Success Manager - Performance Marketing, AI & Automation at Eulerity - **Company:** Eulerity - **Location:** New York, NY - **Posted:** 2026-09-14 - **Last confirmed live:** 2026-09-16 - **Apply:** https://job-boards.greenhouse.io/eulerity/jobs/4713235006 ## Job description Eulerity is an AI-native marketing automation platform — not a legacy tool with AI bolted on. We serve enterprise brands including Mastercard, UPS Store, Uber Eats, and European Wax Center, automating digital advertising across thousands of franchise and multi-location businesses. We are hiring a customer facing, Customer Success Manager to own the client relationships that sit at the center of what we do. This is a senior role — we are looking for an experienced operator who has managed enough accounts to know the difference between a client who is satisfied and a client who is actually growing, and who cares about the difference. ## Who we are looking for You are as comfortable in a C-suite conversation as you are inside a campaign dashboard. You do not wait for clients to surface problems; you spot the pattern before it becomes one. And when you make a recommendation, you can show your work. If you have ever turned a flat renewal into an expansion just by asking the right questions, you will fit in here. ## What you will actually do - Own a portfolio of multi-location and franchise brands as their primary strategic partner — the person they call when something matters. - Run a high-touch onboarding process that sets the tone for a long-term partnership from day one. - Build and lead campaign and business reviews that go beyond reporting — surface the real story in the data and come with a clear point of view on what to do next. - Develop customized, cross-channel marketing plans across Google Search, Meta (Facebook / Instagram), YouTube, Display, and emerging channels — connected to each client's actual business objectives, not just their media budget. - Partner closely with Technical Account Managers to monitor delivery, proactively analyze performance, and optimize campaigns. - Find and close expansion opportunities within your book of business — thoughtful upsell, not checkbox upsell. - Be the internal voice of your clients: work cross-functionally with Product, Engineering, and Customer Success to resolve issues and make sure what we promise gets delivered. - Help clients understand and use the full depth of the Eulerity platform, staying ahead of industry shifts so they do not have to. ## What we want from you - 3+ years in account management, digital marketing, or client strategy - in advertising, tech, or media. - A track record of growing accounts, not just keeping them. Retention is the floor; expansion is the expectation. - Hands-on familiarity with paid digital channels: Google Ads, Meta, Display, YouTube, or similar. - Experience working with multi-location or franchise brands is a strong plus. If you understand how those organizations actually make decisions, say so. - Comfort turning performance data into a clear narrative and a concrete recommendation — not a summary, a point of view. - Strong communication skills; able to educate and train clients at varying levels of digital sophistication, hold a room with senior stakeholders, and navigate a hard conversation without losing the relationship. - Highly organized, with the ability to manage multiple priorities in a fast-moving environment without things slipping. - Proficiency with Excel, PowerPoint, and Word. - Out-of-the-box thinker with a problem-solving, consultative approach. ## Benefits - 🩺 Comprehensive benefits - Medical - Dental - Vision - 🏖️ Unlimited PTO - 🚅 Commuter benefits - 📈 401(k) with company match - 😎 Summer Fridays ## Compensation Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes benefits, perks, and other opportunities at Eulerity. The expected total compensation range for this role is $100,000 – $110,000, commensurate with experience. ## IMPORTANT 🛑 PLEASE FILL [THIS FORM](https://forms.gle/PoAvwUxK5smT7qeHA). If link doesn't open, please copy paste this link in your browser: https://forms.gle/PoAvwUxK5smT7qeHA Only applications with a completed questionnaire will be considered. ## About Eulerity ## Company Overview - **One-liner**: Eulerity delivers an all-in-one, agentic AI-powered marketing platform that unifies paid advertising, listings management, reputation management, and call tracking for multi-location brands. - **Entity Type**: Private (Seed stage; $300K total funding) - **Headquarters**: New York, NY, United States - **Founded**: 2017 - **Founders**: Adam C. (Co-Founder & COO) — alongside a founding team of experts from the technology, advertising, and marketing sectors (full founding team not publicly listed). ## Core Business - **Industries**: Advertising Services, Digital Marketing Technology (MarTech), AI-driven marketing automation. - **Target Customers**: B2B — multi-location brands, franchise operators, and enterprises with decentralized marketing needs. - **Mission**: To revolutionize and democratize digital marketing by making it AI-powered, unified, and scalable for the masses. ## Products & Services - **Agentic AI Advertising Suite**: Automates the entire paid media lifecycle across Google, Facebook, Instagram, YouTube, LinkedIn, and display — creating, testing, and optimizing thousands of ad variations in real time with full planning, buying, and reporting automation. - **Listings Management**: Unifies and automates business listing updates across Google, Facebook, Apple, Bing, and other major directories, turning listings into a performance driver. - **Reputation Management**: AI analyzes customer reviews for tone, intent, and urgency, recommending brand-aligned responses and surfacing sentiment signals to fuel marketing actions. - **Call Tracking & Recording**: Links inbound campaign leads directly to customer calls, using AI to analyze call data and measure campaign ROI at the conversation level. - **Social Posting & Organic Content**: AI-driven creation, scheduling, and publishing of hyper-localized social content with autonomous testing and optimization. - **SMS & Email Marketing**: AI-driven campaign creation, audience segmentation, and send-time optimization for direct and personalized marketing. - **Unified API**: A single integration point that handles constant changes from third-party APIs, enabling stable omnichannel presence. ## Market Standing - **Valuation**: Not disclosed. - **Key Metric (Total Funding)**: $300,000 (Seed round closed June 2021 on $100K; additional $200K debt financing in February 2021). - **Notable Investors/Partners**: Not named in available sources; the company operates independently. - **Growth Signals**: - 73 employees (with ~60% in the US, ~12 in India, 1 in Canada). - Active job postings: 19 listings — job postings up +216.7% year-over-year and +58.3% quarterly. - More than 50% of the team is engineering. - LinkedIn followers: 8,279 (+12.5% year-over-year). ## Competitive Advantages - **All-in-one platform**: Eulerity replaces fragmented point solutions by unifying paid, organic, listings, reputation, and call tracking into a single dashboard — creating compounding performance across every channel. - **Agentic AI, not just generative AI**: The platform autonomously tests, learns, and optimizes campaigns in real time, acting proactively rather than as a simple tool. - **50%+ engineering team**: A heavily technical organization that builds and maintains its own unified API layer, ensuring stable integrations across rapidly changing marketing channels. - **Multi-location specialization**: Purpose-built for brands that manage dozens or thousands of local presences, with hyper-localized content creation and central control. ## Strategic Focus - **AI-first automation**: Doubling down on agentic AI to further automate the entire marketing lifecycle from planning through reporting. - **Platform unification**: Continuing to break down silos between paid, organic, listings, and reputation management to deliver a single source of truth. - **Scaling the engineering and product teams**: Active hiring across backend, iOS, product management, and engineering operations, signaling investment in platform depth. - **Expanding global presence**: Operations already in the US, India, and Canada, with growing international hiring. ## Why Work Here - **Culture**: Eulerity emphasizes "Cohesion, Curiosity, and Openness" — with daily stand-ups, consistent check-ins, and a collaborative environment where the best ideas emerge from anywhere. - **Work flexibility**: Flexible in-office, hybrid, and remote options to support work/life balance. - **Perks**: - Premium medical, dental, and vision insurance. - 401(k) with company match. - Unlimited PTO. - Summer Fridays (early log-offs). - Lunch credits, snacks, and drinks in the office. - Commuter benefits. - Training and development (continuous learning opportunities). - **Engineering culture**: More than 50% of the company is engineering; the team builds core infrastructure (unified API, AI agents) and works on "the tech of tomorrow" — fast-paced, with emphasis on acting fast and reacting even faster. - **Growth opportunity**: 19 open roles across engineering, product, sales, marketing, and customer success, with strong upward posting trends — a company actively scaling its team. ## Sources 1. [eulerity.ai](https://eulerity.ai/) 2. [eulerity.ai/company/careers](https://eulerity.ai/company/careers/) 3. [eulerity.ai/company/about-us](https://eulerity.ai/company/about-us/) 4. [Greenhouse Job Board](https://job-boards.greenhouse.io/eulerity) 5. [LinkedIn Company Page](https://www.linkedin.com/company/eulerity) ## Other roles at Eulerity - [AI first Account Executive, Revenue Development](https://feeny.ai/job/ai-first-account-executive-revenue-development-eulerity-remote-gz9dr685jeen) - [Backend Developer Intern](https://feeny.ai/job/backend-developer-intern-eulerity-new-york-xcge237efxx4) — New York, NY - [Internship, Finance](https://feeny.ai/job/internship-finance-eulerity-new-york-xnq5gtwbbaas) — New York, NY - [Forward Deployed Marketing Strategist](https://feeny.ai/job/forward-deployed-marketing-strategist-eulerity-new-york-0fyvcbxm6313) — New York, NY - [Associate Backend Engineer](https://feeny.ai/job/associate-backend-engineer-eulerity-new-york-sbt06ewrydwc) — New York, NY - [Digital Marketing Intern - Technical AI & Automation](https://feeny.ai/job/digital-marketing-intern-technical-ai-automation-eulerity-new-york-8bmpsw4s90tq) — New York, NY - [Manager, Product Marketing - AI first](https://feeny.ai/job/manager-product-marketing-ai-first-eulerity-new-york-zdjw219ds9mb) — New York, NY - [Website Developer & Technical Content Marketing Intern - AI & Automation](https://feeny.ai/job/website-developer-technical-content-marketing-intern-ai-automation-eulerity-new-j721v2ykj1zx) — New York, NY - [Associate Web Development Software Engineer (SDK)](https://feeny.ai/job/associate-web-development-software-engineer-sdk-eulerity-new-york-re780rd8bkvq) — New York, NY - [Intern - Office of the CEO](https://feeny.ai/job/intern-office-of-the-ceo-eulerity-new-york-4g47595r2095) — New York, NY