---
title: 'Customer Success Manager  (Public Sector & Endpoint Security) - Dallas, Texas at Zimperium'
canonical: 'https://feeny.ai/job/customer-success-manager-public-sector-endpoint-security-dallas-texas-zimperium-m596018jrqc8'
type: 'job'
last_seen: '2026-09-08'
---

# Customer Success Manager  (Public Sector & Endpoint Security) - Dallas, Texas at Zimperium

- **Company:** Zimperium
- **Location:** Dallas, TX
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-05-12
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.lever.co/zimperium/51a7d688-18e0-4be7-8398-29f75b6b62c4

## Job description

Zimperium® is an industry leader in enterprise mobile security, being the first and only company to provide a complete mobile threat defense system that offers real-time, on device world-class protection against both known and unknown next generation of advanced mobile cyberattacks and malware. Our MTD and award-winning machine learning-based engine protects against device, network, phishing and application attacks for IOS, Android and Windows devices, using a non-intrusive approach to always protect privacy of users.

As part of our fast growing pace, we are currently looking for a Customer Success Manager. The candidate for this role will manage post-sale Customer relationships including building customer relationships, managing renewals, facilitating expansion opportunities, driving solution adoption & business value, managing escalations and achieving Customer delight. The role requires a blend of strong Customer management experience with a strong technical background.

LOCATION: Dallas, TX

## RESPONSIBILITIES:

Account management - Proactively manage client relationships to ensure renewals, referenceability and facilitate expansion opportunities with sales teams Public Sector Focus - Manage a strategic portfolio consisting of Federal Civilian/Defense agencies and State, Local, and Education (SLED) entities Drive Product Adoption & Demonstrate Business Value - Drive the adoption of Zimperium’s solution within the Customer’s user base and assist the Customer to realize the business value Product & Domain Expertise - Demonstrate strong domain & functional understanding of the solution and be a trusted advisor to the Customer. This includes basic technical skillset to understand architecture; being able to extract & interpret the underlying business data Customer Satisfaction & Risk Management - Maintain a high level of customer satisfaction and be the primary interface to manage risks and escalations Customer Advocacy -  Gather Customer’s feedback about products, their use-cases channel them effectively to drive product capabilities Customer Onboarding - Assist the Customer with deployment planning, best practices deployment approach and proactive management of risks to facilitate a smooth and agile rollout of the solution

## QUALIFICATIONS:

B.S. in Computer Science or an equivalent engineering degree 5+ years of experience working with Enterprise software solutions, startup experience desirable 5+ yrs experience in customer success roles, preferably with security companies, managing portfolio of large enterprise and/or Federal customers Self-motivated, strong problem-solving skills with good business acumen. Domain expertise in Mobility & Security is highly desirable Ability to travel

## ADDITIONAL RESPONSIBILITIES

Collaborate effectively with internal teams – Work closely with Engineering and Product teams in different time zones to address customer issues Roll up your sleeves - Learn everything about the product and how its deployed to ensure you can have in-depth quality conversations with the customer

## About Zimperium

## Company Overview
- **One-liner**: Zimperium is the global leader in AI-empowered mobile security, providing on-device threat detection and application protection for enterprises and government organizations.
- **Entity Type**: Private (acquired by Liberty Strategic Capital in March 2022 for ~$525M, previously venture-backed)
- **Headquarters**: Dallas, Texas, USA
- **Founded**: 2010
- **Founders**: Itzhak Avraham, Elia Yehuda

## Core Business
- **Primary industry**: Mobile security / cybersecurity
- **Target customers**: Enterprise, government, and public sector organizations (B2B, FedRAMP authorized)
- **Mission statement**: Secure the power of mobile for organizations around the globe, using AI to counter mobile-first cyberattacks.

## Products & Services
- **zIPS (Mobile Threat Defense)**: On-device agent that detects malware, phishing (mishing), device compromise, and zero-day attacks without cloud dependency.
- **Mobile Application Protection Suite (MAPS)**:
  - **zScan**: Scans mobile apps for compliance, privacy, and security issues during development.
  - **zKeyBox**: Protects secrets and cryptographic keys from extraction.
  - **zShield**: Obfuscates and hardens source code, IP, and data against reverse engineering and tampering.
  - **zDefend**: SDK embedded in apps to detect device, network, phishing, and malware attacks in real time.

## Market Standing
- **Valuation / Market Cap**: Not disclosed as private; acquired for ~$525M in 2022.
- **Key Metrics**:
  - Annual Revenue: ~$39.4M (latest estimate)
  - Total Funding: ~$597M (including $525M acquisition)
  - Employees: ~224 (10.3% YoY growth), distributed across 24 countries
- **Notable Investors/Partners**: SoftBank, Warburg Pincus, Sierra Ventures, Titanium Ventures; parent company Liberty Strategic Capital.
- **Growth Signals**: First MTD provider to achieve FedRAMP ATO; acquired Mi3 Security (2018) and whiteCryption (2021); expanding remote workforce globally.

## Competitive Advantages
- **Only on-device AI mobile threat defense**: zIPS runs locally, detecting attacks without cloud latency or connectivity – a strong moat against zero-day threats.
- **Unified mobile app protection suite (MAPS)**: End-to-end security for mobile apps, from development to runtime.
- **Federal authorization**: FedRAMP certified, giving a clear edge in government and highly regulated sectors.
- **Long track record**: Founded in 2010, deep expertise in mobile security with multiple acquisitions.

## Strategic Focus
- **Expanding public sector business**: Growing FedRAMP footprint and hiring Customer Success Managers for public sector endpoint security.
- **AI-driven innovation**: Heavy investment in AI/machine learning for threat detection (open roles for AI Engineers and Detection Researchers).
- **Global remote workforce**: Hiring across US, India, Europe, and Asia-Pacific to scale customer support and engineering teams.
- **Continued product integration**: Enhancing MAPS and zIPS to address emerging mobile attack vectors (e.g., mishing, app tampering).

## Why Work Here
- **Culture**: Values-driven environment focused on “securing what matters, innovating fearlessly, and serving with integrity.”
- **Remote/Hybrid**: Hybrid at Dallas HQ; many roles fully remote across the US, Europe, India, and other regions.
- **Perks**: Generous parental leave, 401(K), healthcare, remote work program, and a commitment to inclusion and diversity.
- **Engineering**: High-impact work on cutting-edge mobile security, with opportunities in AI, Java, Python, DevOps, and cloud security.
- **Growth**: 10%+ YoY headcount growth; open roles in research, engineering, customer success, and marketing.

## Sources
1. [zimperium.com](https://zimperium.com/company)
2. [zimperium.com/careers](https://zimperium.com/company/careers)
3. [linkedin.com/company/zimperium](https://www.linkedin.com/company/zimperium)
4. [builtin.com/company/zimperium](https://builtin.com/company/zimperium)
5. [jobs.lever.co/zimperium](https://jobs.lever.co/zimperium)

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