--- title: 'Customer Success Manager at Reo.Dev' canonical: 'https://feeny.ai/job/customer-success-manager-reo-dev-bengaluru-xk4g87z8saj0' type: 'job' last_seen: '2026-09-09' --- # Customer Success Manager at Reo.Dev - **Company:** Reo.Dev - **Location:** Bengaluru, India - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-09-08 - **Last confirmed live:** 2026-09-09 - **Apply:** https://jobs.ashbyhq.com/reo-dev/5b15be6c-1870-4132-a467-1ada5585ac71 ## Job description ## ABOUT REO ## Who we are Reo.Dev http://Reo.Dev is a modern revenue stack for Developer focused companies. We help Developer Tool companies identify which Engineering Teams have an Urgent need for their product and the highest likelihood of conversion. We capture and analyze a wide array of developer activity data from Github, Docs, Docker Installs, Communities, other dev specific sources and convert them to sales signals. Read more here: https://app.notion.com/p/roverly/About-Reo-Dev-18c33e0c3ba2808280f8e4235365a052 https://app.notion.com/p/roverly/About-Reo-Dev-18c33e0c3ba2808280f8e4235365a052 Great! Now let’s talk about You and this Role! πŸ™Œ πŸŽ‰ WHAT WILL YOU BE WORKING ON? - You will own and manage success for named accounts. This means doing everything and anything that they are retained, grow in revenue and find success with Reo.Dev http://Reo.Dev. This also includes - Owning customer/ account onboarding and setup - Working with them to understand their goals and explain how the product helps them in achieving these goals - Acting as a product consultant, guiding them with settings and implementations that will be needed for them to achieve their goals - Being the key channel of customer feedback. Liaison with various team to see that customers are able to get the desired output. - You will own customer renewals and up-sales. This means you will: - Own expansion revenue from your accounts - Own relationships with customers and buyers in the account. - Advice them on the right product packages and upgrades they might be needing in their growth journeys - Spearhead product adoption within the customer enterprise πŸ‘― SKILL WE ARE LOOKING FOR IN THIS ROLE - This is a critical role in a fast-scaling environment. We are looking at ambitious Account Managers / CS reps with experience in early stage companies . Few qualities will be preferred however: - Past experience of working in an early SaaS startups (2-3 years) or - Past VC/ Management Consulting Experience (3-4 years) or - Past experience of being in a client facing role - Past experience of managing US based accounts - MBA from Tier 1 institutes πŸ‘― WHAT QUALITIES WE LOOK FOR IN OUR TEAM MEMBERS? While there is no stencil for the type of people we like, there are a few traits that might make Reo.Dev http://Reo.Dev a better fit for you. Reo.Dev http://Reo.Dev might be a good fit if you: - Work hard, hands-on and want to grow really fast. - Care about your work a great deal, find it highly unsettling if the quality of work is even slightly sub-par. - Execute fast. - Are hands on (we will not have elaborate reporting structures for the foreseeable future and hopefully ever). - Are someone people like to work with, low on ego, high on humility - Have the ability to fail, learn and keep trying till you win. Start-ups are tough and we will not get everything right the first time - Have a longish view of your career growth and not optimising for the next 1-2 years. ## About Reo.Dev ## Company Overview - **One-liner**: Reo.Dev provides an AI-powered revenue intelligence platform that captures developer activity signals to help developer-first companies identify high-intent enterprise accounts and convert them into pipeline. - **Entity Type**: Private (Series A) - **Headquarters**: Dover, Delaware, United States (with a significant presence in India and a new U.S. office). - **Founded**: 2023 - **Founders**: Achintya Gupta (CEO), Gaurav Jain (Co-founder & CTO), Piyush Agarwal (Co-founder) ## Core Business - **Primary industry/industries**: Developer Marketing & GTM (Go-to-Market) Revenue Intelligence - **Target customers**: B2B, specifically developer-first companies (DevTools, infrastructure, API platforms) that sell to technical audiences. Their GTM teams (Sales, Marketing, RevOps) are the primary users. - **Mission or purpose statement**: To build the signal layer that makes developer and AI-agent evaluation activity visible and actionable for GTM teams, turning developer activity into enterprise pipeline growth. ## Products & Services - **Reo.Dev Platform**: An AI-native revenue intelligence platform. It tracks 625M+ developer activity signals from first-party data (product usage, sign-ups) and third-party sources (GitHub, package installs, docs engagement, MCP interactions, communities). - *Key Modules*: - **Sign-up Deanonymization**: Identifies who is behind free sign-ups, linking them to organizations. - **Dev Funnel & Account Intel**: Pinpoints which accounts are actively evaluating a product, tracking their buying stage and assigning activity scores. - **Buyer Prediction**: Finds the most relevant buyers and practitioners within a target account. - **List Enrichment & Technographics**: Enriches data by linking GitHub IDs, IPs, or emails to profiles, and identifies companies by tech stack. - **Job Change Detection**: Spots when a champion moves to a new ICP account to re-ignite warm leads. - **Developer Community Listening**: Monitors conversations across communities for positioning and content insights. - **Campaign Management**: Automates workflows and tracks performance. - *New AI-Native Capabilities (May 2026)*: - **Reo Agents**: AI agents for third-party signal discovery. - **MCP Connector**: Brings Reo's intelligence directly into Claude. - **AI Intent Gateway**: Interprets the AI-assisted and agent-driven evaluation layer. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed. - **Key Metric (Funding)**: Total raised is **$16.04M**. Their latest round was a **Series A of $10.84M** (raised approximately 22 days before the search date, placing the date around early June 2026). - **Notable Investors/Partners**: Heavybit, BEENEXT, Afore Capital, Elevation Capital, India Quotient, and 11 others. They are a proud member of The Linux Foundation. - **Growth Signals**: - **Customer Base**: Over 200 companies, including LangChain, Temporal, NVIDIA, n8n, Unleash, Aporia, and Chronicle Software. - **Headcount**: 71 employees, with explosive yearly growth of **+132.4%** and monthly growth of **+6.8%**. - **U.S. Expansion**: Recently opened its first U.S. office as part of a broader growth strategy. - **Product Innovation**: Launched AI-native capabilities (Reo Agents, MCP Connector, AI Intent Gateway) to address the emerging agent-led era of developer GTM. ## Competitive Advantages - **Purpose-Built for Developer GTM**: Unlike generic revenue intelligence tools, Reo.Dev is built specifically to interpret the unique buying signals of developers (code deployments, package installs, docs engagement, AI agent queries). - **Developer Knowledge Graph**: Trained on a proprietary graph of 100M+ technical profiles and billions of signals, providing a deep, unique data moat. - **First-Mover in Agent-Era Intelligence**: Their new AI Intent Gateway and MCP Connector position them as a leader in interpreting the machine-assisted evaluation layer, which is becoming critical as AI agents play a larger role in software purchasing decisions. - **Comprehensive Signal Coverage**: Integrates with developer-centric platforms (GitHub, Package Managers, Technical Documentation, Product Telemetry, Communities) to capture signals that traditional sales tools miss. ## Strategic Focus - **Leading the Agent-Led Era**: The company's immediate priority is to be the signal layer for the emerging agent-led buying journey, as evidenced by the launch of Reo Agents, MCP Connector, and the AI Intent Gateway. - **U.S. Market Expansion**: Growing their presence in the U.S. to engage more closely with enterprise customers and strategic partners. - **Product Depth**: Continuing to deepen their AI capabilities to provide even more precise account identification, buyer prediction, and intent scoring. ## Why Work Here - **High Growth & Impact**: With 132% yearly headcount growth and a recent Series A, this is a hyper-growth startup where employees can have significant impact. The "Founding" titles on many team members suggest a strong ownership culture. - **Innovative Problem**: The company is solving a novel and complex problem at the intersection of developer tools, AI, and sales intelligence, offering a challenging and intellectually stimulating environment. - **Founding Team & Backing**: Led by a founding team with domain expertise (Achintya Gupta, Gaurav Jain) and backed by top-tier VC firms like Heavybit and Elevation Capital. - **Workforce & Culture**: The team is globally distributed, with a strong presence in India (61 employees) and the U.S. (8 employees). The company has a flat structure with many "Founding" and "Specialist" roles. Current open positions include Backend Engineer, Product Manager, Brand Manager, and Product Marketing Manager. - **Notable Perks/Environment**: As a well-funded, early-stage startup, one can expect a fast-paced, results-oriented environment. The focus on developer tools suggests a technically savvy and product-driven culture. ## Sources 1. [reo.dev](https://www.reo.dev/) 2. [cbinsights.com](https://www.cbinsights.com/company/reodev) 3. [linkedin.com](https://www.linkedin.com/company/reo-dev) 4. [wellfound.com](https://wellfound.com/company/reo-dot-dev) 5. 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