---
title: 'Customer Success Manager at Sparta'
canonical: 'https://feeny.ai/job/customer-success-manager-sparta-singapore-njtpgwcfhdag'
type: 'job'
last_seen: '2026-09-07'
---

# Customer Success Manager at Sparta

- **Company:** Sparta
- **Location:** Singapore
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-02
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.ashbyhq.com/sparta-commodities/1defc8e0-1fb5-4dac-809f-a5e7d9aa5753

## Job description

We Are Sparta

Sparta is the next-generation commodity trading platform. We give trading desks the clarity, control, and collaboration they need to move faster and trade smarter.

In February 2025, we secured $42 million in Series B funding. Now we’re scaling up across the business, and it’s an exciting time to join.

Our people are the driving force behind everything we do. At Sparta, you’ll be trusted to take ownership, backed by a team who wants you to succeed. You’ll be challenged, supported, and given room to grow. Because building something this ambitious takes everyone at their best.

At Sparta, your work has reach. From improving our platform, to powering smarter decisions for our customers, to changing how commodity trading is done around the world.

And because we’re growing fast, you won’t just build your career. You’ll accelerate it, with a level of ownership and impact you simply don’t get at bigger, more bureaucratic companies.

Customer Success Manager

We're looking for a Customer Success Manager to join our growing CS team in Singapore, reporting to our VP of Customer Success. You'll own a portfolio of clients — including hedge funds, oil majors, refiners, vessel owners and trading companies — and be responsible for their onboarding, adoption, retention and growth. As part of a small, global CS team, there's plenty of room to shape the role and grow with it.

## What You'll Be Doing

- Own onboarding, training and support for your client portfolio, driving product adoption and account health.
- Build strong relationships with clients, understanding their workflows and challenges.
- Partner with Sales to spot cross-sell and upsell opportunities, and manage renewal risk.
- Feed client insight back to the Product team to help shape the roadmap.
- Maintain and improve our Customer Success processes and tools.
- Help build a company-wide culture centered on customer success.

## About You

- Some knowledge of, or experience in, oil & gas, commodities, or trading — you understand the world our clients operate in.
- Experience in a customer-facing role such as Customer Success or Account Management — ideally supporting a data, intelligence, or SaaS product.
- Comfortable using AI and automation tools in your day-to-day work, and curious to find smarter ways of doing things.
- Strong communicator, comfortable building relationships and influencing stakeholders.
- Analytical and process-minded — you like understanding what drives client value.
- Proactive and comfortable with ambiguity — happy to figure things out and get stuck in.
- High level of integrity and alignment with Sparta's values.
- Fluent mandarin-speaker (preferred)

Sparta Commodities is proud to be an equal opportunity employer and promotes diversity within its workforce. We are determined that no-one will ever receive less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, veteran status or any basis covered by appropriate law.

## About Sparta

## Company Overview
- **One-liner**: Sparta provides a forward-looking market intelligence and analytics platform purpose-built for oil trading desks, delivering real-time pricing, predictive signals, and a collaborative workspace.
- **Entity Type**: Private (Series B, $42M raised in March 2025 led by One Peak; total funding $65.5M)
- **Headquarters**: Geneva, Switzerland
- **Founded**: 2020
- **Founders**: Felipe Elink Schuurman and Miles Moseley

## Core Business
- **Primary industry**: Oil & Gas (commodity trading) / Energy
- **Target customers**: B2B – trading houses, oil majors, refineries, hedge funds, and financial institutions operating in global oil markets
- **Mission/purpose**: Give trading teams the operating system they’ve always needed – real-time, forward-looking, and collaborative, designed for how commodity trading actually works

## Products & Services
- **[Sparta Platform](https://www.spartacommodities.com/)**: A unified workspace connecting physical and financial oil markets. Features include real-time pricing, forward curves, live arbitrage signals, blend margins, freight intelligence, and expert market commentary.
- **[Predictive Signals Platform](https://www.spartacommodities.com/)**: AI-powered trading signals, live forecasts for arbs, freight, and blend margins, over/undervaluation scores, and market dislocation alerts.
- **[Data Marketplace](https://www.spartacommodities.com/)**: Access to thousands of proprietary and third-party datasets delivered via API, SFTP, or bulk download, standardized for direct integration into models and dashboards.

## Market Standing
- **Valuation**: Not publicly disclosed
- **Key Metrics**: Annual revenue estimated at $5M–$25M (LinkedIn estimate); Total funding $65.5M (Seed $6M in 2022, Series A $17.5M in 2023, Series B $42M in 2025)
- **Notable Investors/Partners**: One Peak (led Series B), FirstMark (led Series A), Singular (led Seed round); partnerships with 30+ leading brokerages and data houses
- **Growth Signals**: 107 employees (+19.6% YoY); offices across 9 countries (US, Switzerland, UK, Spain, UAE, Singapore, Austria); regularly cited by Bloomberg, Reuters, and Financial Times

## Competitive Advantages
- Only forward-looking predictive analytics platform built specifically for oil trading desks, connecting physical and financial markets in one workspace
- Co-founded by veteran oil traders with 37+ years combined experience – built “by traders, for traders”
- Real-time, shared view of the full market with instant updates across cracks, arbs, margins, and blends
- Strong data moat with 5+ years of partnerships and thousands of standardized datasets

## Strategic Focus
- Continue expanding the “operating system for commodity trading” with deeper AI-driven forecasting and automation
- Scale the Data Marketplace and predictive signal capabilities for crude, refined products, and freight
- Grow global presence across US, Europe, and Asia (recent offices in Dubai, Singapore)

## Why Work Here
- **Culture**: “Sparta Code” emphasizes ownership, bias for action, honest feedback, and a “fall in love with the problem” mindset. Values include making reversible decisions quickly, treating conflict as a gift, and understanding the ‘why’ behind every mission.
- **Work model**: Hybrid workspace – employees combine remote and on-site work across 6+ global offices (Geneva, Houston, New York, London, Madrid, Valencia, Singapore, Dubai, Vienna)
- **Notable perks**: Autonomy and trust; flat hierarchy where “ask for forgiveness, not permission” is encouraged; strong backing from top-tier VCs; exposure to fast-growing energy tech sector
- **Engineering culture**: Focus on building a high-performance, collaborative environment; leadership includes Chief Technology Officer Tom Gorenbar Peled and Chief Product Officer

## Sources
1. [spartacommodities.com - About](https://www.spartacommodities.com/about/)
2. [spartacommodities.com - Careers](https://www.spartacommodities.com/careers/)
3. [linkedin.com - Sparta Commodities](https://www.linkedin.com/company/sparta-commodities)
4. [builtin.com - Sparta Commodities SA](https://builtin.com/company/sparta-commodities-sa)

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