---
title: 'Customer Success Manager at Take2'
canonical: 'https://feeny.ai/job/customer-success-manager-take2-new-york-gaw232t2szy0'
type: 'job'
last_seen: '2026-09-10'
---

# Customer Success Manager at Take2

- **Company:** Take2
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-25
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.ashbyhq.com/take2/fee43519-9778-4556-9a12-58e3fb382979

## Job description

About Take2: Take2 is an AI agents platform purpose-built for healthcare recruiting. Take2’s agent network automates the end-to-end recruiting process, from sourcing and screening to credential verification, scheduling, and onboarding. We work with enterprise healthcare customers, including some of the largest health systems in the USA.

What you will do:

- Own a portfolio of enterprise health system accounts end to end, from post-sale kickoff through implementation, adoption, renewal, and expansion
- Lead AI agent implementations in large healthcare systems: scoping workflows with recruiting and TA leaders, configuring AI interviewers and integrations, and driving pilots to measurable outcomes like reduced time-to-fill
- Drive adoption on the ground, training and enabling recruiters, building champions, and turning skeptics into power users across large, distributed teams
- Be the voice of the customer internally, translating what you see in the field into product feedback and working directly with founders and engineering to shape the roadmap
- Own retention and growth metrics for your book, including renewals, expansion into new roles, departments, and facilities, and executive business reviews with health system leadership
- Shape the customer success engine, building the playbooks, onboarding processes, and health metrics we'll scale with

Who you are:

- You have 4+ years in customer success, implementation, or account management for B2B SaaS, with at least 2 years owning enterprise accounts ($100k+ ACV) and carrying renewal or expansion targets
- You've worked with healthcare organizations (health systems, hospitals, or healthcare staffing) or in HR tech / talent acquisition software, and can speak credibly to recruiting leaders about their workflows
- You've led complex implementations involving multiple stakeholders, integrations, and change management, and you know adoption is won in the field, not in the kickoff deck
- You can navigate large, multi-threaded organizations, from a recruiter on the front line to a CHRO in a business review
- You are confident working with limited process or infrastructure (and excited to help us build it out as we grow)
- You are analytical and rigorous: you track account health, forecast renewals accurately, keep clean CRM records (HubSpot preferred), and use AI tools to work smarter
- You are comfortable with emerging AI products, curious about how they work, and able to set the right expectations with customers about what agents can and can't do

## Why Take2 AI

- High ownership over revenue and customer relationships
- Direct access to founders and influence on customer success strategy
- Opportunity to help define how Take2 retains and grows customers as we scale
- Mission-driven product that improves hiring outcomes for companies and candidates
- Clear growth path into senior CS or leadership roles

Location & Flexibility We’re NYC-based and work hybrid (in-office Mon-Thu). We value in-person collaboration but also trust people to manage their time responsibly.

## Compensation & Growth

Competitive salary + meaningful equity. This is a chance to join at a stage where your work meaningfully shapes the product and your career trajectory.

## About Take2

## Company Overview
- **One-liner**: Take2 is an AI agents platform that automates end-to-end healthcare recruiting, from job posting to job offer.
- **Entity Type**: Private (Series A; $17M total funding)
- **Headquarters**: New York City, United States
- **Founded**: 2021
- **Founders**: Yaniv Shimoni and Kaushik Narasimhan

## Core Business
- **Primary industry**: Healthcare recruiting technology (AI-powered)
- **Target customers**: B2B – enterprise healthcare organizations (large health systems, hospitals, clinics)
- **Mission**: To manage healthcare recruiting with autonomous AI agents, helping organizations reduce costs, hire faster, and improve retention and quality of hire.

## Products & Services
- **AI Interviewer**: Conducts phone interviews with candidates 24/7, evaluates them, records calls, and syncs results directly into the ATS – no human-in-the-loop required. Trained on healthcare-specific hiring data.
- **AI Sourcer**: Generates pipeline for hard-to-fill roles by re-engaging past applicants and tapping into external databases.
- **Scoring & Vetting Agent**: Creates role-specific scoring tailored to each company, verifies credentials and certifications in real-time.
- **Screening Agent**: Automates initial screening and candidate engagement.
- **Integrations**: Seamless sync with ATS and HRIS systems (e.g., real-time sync of interview notes, scores, candidate updates).

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Total funding of $17M (including a $14M Series A announced February 2026)
- **Notable Investors/Partners**: Human Capital (lead), Bertelsmann Healthcare Investments, Reach Capital, SemperVirens VC, Honeystone Ventures; also backed by Aiinno Capital in earlier rounds. Advisors include HR leaders from top health systems.
- **Growth Signals**: Raised $14M Series A in February 2026; serves leading U.S. health systems; headcount grew 100% YoY to ~16 employees (as of mid-2026); expanding from interviews to a full suite of recruiting agents.

## Competitive Advantages
- **Autonomous AI agents** that require no human-in-the-loop for interviewing and screening, dramatically reducing recruiter manual work.
- **Purpose-built for healthcare**, trained on domain-specific data (clinical and non-clinical roles).
- **SOC 2 Type II & AI compliant** with enterprise-grade security (encryption, audits, 24/7 monitoring).
- **Proven results**: 2x faster time-to-fill, 70% less recruiter time on manual screening, and 4.8/5 average candidate experience rating.
- **Seamless ATS integration** enabling rapid deployment (2–3 weeks).

## Strategic Focus
- Expand beyond the current AI Interviewer into a broader network of agents covering sourcing, credential verification, scheduling, and employee onboarding.
- Continue to automate the full recruiting funnel for healthcare organizations to help them save millions annually while improving quality of hire and retention.

## Why Work Here
- **Early-stage growth**: Company is in a high-growth phase (100% YoY headcount increase) with a lean team of ~16 people, offering significant ownership and impact.
- **Founding team**: Co-founders are Stanford GSB alums with prior exits; advisory board includes HR leaders from top health systems.
- **Compensation**: Roles come with meaningful equity and competitive salary (e.g., Head of Engineering role posted at $150k–$200k + equity).
- **Work model**: Hybrid options available (e.g., the Head of Engineering role is hybrid in NYC); general policy is likely flexible given startup size.
- **Culture**: Mission-driven focus on solving a critical pain point in healthcare; engineering-led product with autonomy and direct impact on product direction.

## Sources
1. [take2.ai](https://www.take2.ai/)
2. [LinkedIn](https://www.linkedin.com/company/jointake2)
3. [Tracxn](https://tracxn.com/d/companies/take2ai/__bbZLUjQDyROWYAhVSV6-DFcRHDxkOkVICXmjWsxwkN0)
4. [PRNewswire (Series A announcement)](https://www.prnewswire.com/news-releases/take2-raises-14m-series-a-to-automate-healthcare-recruiting-with-autonomous-ai-agents-302685108.html)
5. [Take2 Careers (Head of Engineering posting)](https://jobs.take2.ai/founding-engineering-lead)

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