---
title: 'Customer Success Manager at Tenable, Inc.'
canonical: 'https://feeny.ai/job/customer-success-manager-tenable-inc-tokyo-hf9q16chsffq'
type: 'job'
last_seen: '2026-10-28'
---

# Customer Success Manager at Tenable, Inc.

- **Company:** Tenable, Inc.
- **Location:** Tokyo, Japan
- **Work type:** remote
- **Posted:** 2026-10-15
- **Last confirmed live:** 2026-10-28
- **Apply:** https://job-boards.greenhouse.io/tenableinc/jobs/5454302008

## Job description

Who is Tenable?

Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!

What makes Tenable such a great place to work?

Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!

Your Role:

Tenable has an immediate need for a Customer Success Manager who will be responsible for establishing and driving sales activities for our software products within a designated geography.

Companies today are grappling with an ever expanding IT landscape encompassing traditional IT devices and modern assets such as IoT, DevOps and operational technology. In this era, it is more important than ever before for companies to have visibility of their attack surface and the vulnerabilities therein.  Tenable’s vision is to help our customers develop this visibility and manage their Cyber Exposure; significantly improving their IT security. Your role with involve working with designated existing customers as well as partners in your specified market place.

Your Opportunity:

- Responsible for consultatively working with customers to define improvements in their IT security roadmap.
- Responsible for growing revenue via prospecting, qualifying, selling and closing from existing enterprise client accounts
- Responsible for Quarterly & Annual Revenue Targets
- Manage client relationship through all phases of the sales cycle Provide a consultative solutions sales process to prospects specifically to enhance customer’s security practices as it pertains to IT vulnerability management.
- Conducts one-on-one and group sales presentations
- Provide account management to an existing territory
- Responsible for tracking customer information, forecasts and reports
- Develop and maintain prospect and customer list based on strategic marketing data and other sources for sales leads
- Plan & Strategize marketing activities with the Marketing and Channel teams for the end users and channels

What You'll Need:

- Must have experience selling On-Demand, SaaS (Software as a Service) solution or subscription based product to a diverse customer base
- BA/BS degree and 3+ years of sales experience focused on growing existing business or new business
- Large account management or project management experience
- Proven track record for closing large and mid size companies
- Ability to adapt, overcome objections, and learn complex solutions
- Strong time management skills
- Create new business opportunities through in-depth conversations and relationship building
- Proven track record of growing business from an established client base.
- Strong time management skills.
- Consistent and documented track record for achieving monthly/quarterly/annual target metrics
- Strong oral and written communication skills are a must
- Ability to work in a fast paced, team environment with revenue deadlines
- Working knowledge of computer applications such as Microsoft Office and Salesforce.com
- Ability to travel up to 40%, including critical customer meetings and business meetings.

And Ideally:

- Network Security background

#LI-Hybrid

## #LI-KM1

We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels.  If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance.

Tenable Data Consent Statement

Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:

[General Applicant Privacy Notice](https://static.tenable.com/marketing/hr/Tenable_General_Applicant_Privacy_Notice_FINAL_4-29-2026_branded.pdf) [California Applicant Privacy Notice](https://static.tenable.com/marketing/hr/Tenable_CCPA_Notice_Applicants_FINAL_4-29-2026_branded.pdf) [EU/EEA/UK Applicant Privacy Notice](https://static.tenable.com/marketing/hr/Tenable_EEA_UK_Applicant_Privacy_Notice_FINAL_6-4-2026_branded.pdf)

## About Tenable, Inc.

## Company Overview
- **One-liner**: Tenable is the Exposure Management company, providing an AI-powered platform that unifies security visibility, insight, and action across the entire attack surface to help organizations understand and reduce cyber risk.
- **Entity Type**: Public (Ticker: TENB)
- **Headquarters**: Columbia, Maryland, USA
- **Founded**: 2002
- **Founders**: Ron Gula, Jack Huffard, Renaud Deraison

## Core Business
- Primary industry/industries: Cybersecurity (Exposure Management, Vulnerability Management, Cloud Security, OT Security, Identity Security)
- Target customers: Enterprise, SMB, and government organizations (B2B) — serving over 44,000 customers worldwide, including 65% of the Fortune 500 and 50% of the Global 2000 [tenable.com](https://www.tenable.com/about-tenable/about-us)
- Mission or purpose statement: "We believe every business has the right to pursue its ambitions free from security worry. This is why we dedicate ourselves to isolating and eradicating the cyber exposures that hold organizations back." [tenable.com](https://www.tenable.com/about-tenable/about-us)

## Products & Services
- **[Tenable One](https://www.tenable.com/)**: The company's flagship Exposure Management platform. It unifies visibility, insight, and action across the entire attack surface (IT, cloud, OT, identity, third-party applications, and AI) using native signals, exposure intelligence, and third-party data. It is powered by **Tenable Hexa AI**, which provides agentic orchestration to accelerate remediation.
- **Vulnerability Management**: Core solution for discovering assets and prioritizing vulnerabilities based on risk.
- **AI Exposure**: Provides visibility into the AI supply chain, including LLM integrations and data pipelines, to identify misconfigurations and shadow AI.
- **Cloud Security (CNAPP)**: Reduces cloud risk by closing misconfigurations, risky entitlements, and vulnerabilities across multi-cloud and hybrid environments.
- **Identity Exposure**: Continuously discovers assets and uses risk-based prioritization to focus on the most exploitable vulnerabilities.
- **OT Exposure**: Manages security across cyber-physical ecosystems, bridging the gap between IT and OT.

## Market Standing
- **Valuation/Market Cap**: Not publicly available in search results. (Public company; market cap fluctuates with stock price.)
- **Key Metric**: Annual Revenue — Not publicly available in search results. (As a public company, revenue is disclosed in SEC filings like 10-K/10-Q; the latest figure was not cited in the provided search results.)
- **Notable Investors/Partners**: The company went public in 2018 in one of the largest raises for a U.S.-listed security company at the time. Key leadership includes co-CEOs Steve Vintz and Mark Thurmond [tenable.com](https://www.tenable.com/about-tenable/about-us).
- **Growth Signals**: 
  - Named a Leader in the 2025 Gartner Magic Quadrant for Exposure Assessment Platforms.
  - Named a Leader in the IDC MarketScape Worldwide Exposure Management 2025 Vendor Assessment.
  - Named a Leader in The Forrester Wave: Unified Vulnerability Management Solutions, Q3 2025.
  - Serves 44,000+ customers worldwide, including 65% of the Fortune 500.
  - Processes 1.7 trillion unique exposure data points per year and covers 336,000+ CVEs [tenable.com](https://www.tenable.com/about-tenable/about-us).

## Competitive Advantages
- **Market Leadership**: Consistently recognized as a Leader by major analyst firms (Gartner, Forrester, IDC) in the exposure management and vulnerability management categories.
- **Vast Data Fabric**: The Tenable Exposure Data Fabric and Hexa AI provide a unique ability to understand how risk moves through an environment, enabling precise prioritization and coordinated remediation across teams and AI agents.
- **Broad Coverage**: Unifies visibility across IT, cloud, OT, identity, and AI — a breadth that few competitors match.
- **Scale & Trust**: Trusted by a massive portion of the Fortune 500 and Global 2000, creating a strong network effect and brand moat.

## Strategic Focus
- **AI-Powered Exposure Management**: Deep investment in Tenable Hexa AI for agentic orchestration, aiming to shorten the time from detection to resolution.
- **Expanding the Attack Surface View**: Continuously adding new domains (AI, identity, OT) to the platform to provide a truly unified view.
- **Closing the Gap**: The core mission is to "close the gap between exposure and attack" by making exposure clear and actionable for customers.

## Why Work Here
- **Culture & Recognition**: Great Place to Work Certified, 2025 Best Workplace in Technology, 2025 Best Workplaces in Tech in the UK, and Best Workplace for Disability Inclusion [tenable.com](https://www.tenable.com/careers).
- **Work Model**: Hybrid and remote opportunities available. "Hub" roles require some weekly in-office presence, while Field/Remote roles are more flexible with occasional office attendance [tenable.com](https://www.tenable.com/careers).
- **Benefits**: Comprehensive health benefits (physical, mental, and family-forming plans), retirement plans, Employee Stock Purchase Plan (ESPP), equity incentives, life and disability insurance, and generous paid time off.
- **Professional Development**: Customizable opportunities including learning courses, mentorship, leadership programs, and tuition reimbursement.
- **Engineering & Research Focus**: Strong emphasis on world-class research (covering 336K+ CVEs) and engineering innovation. The company is building "innovative platforms, products and features to help our customers stay one step ahead" [tenable.com](https://www.tenable.com/careers).
- **Global Impact**: Work with a team across 40 countries, serving 44,000+ customers including some of the largest organizations in the world.

## Sources
1. [tenable.com](https://www.tenable.com/)
2. [tenable.com](https://www.tenable.com/about-tenable/about-us)
3. [tenable.com](https://www.tenable.com/careers)
4. [greenhouse.io](https://boards.greenhouse.io/tenableinc)
5. [linkedin.com](https://www.linkedin.com/company/tenableinc)

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