--- title: 'Customer Success Manager- West at Anteriad' canonical: 'https://feeny.ai/job/customer-success-manager-west-anteriad-remote-7px590cvrtcb' type: 'job' last_seen: '2026-10-17' --- # Customer Success Manager- West at Anteriad - **Company:** Anteriad - **Location:** Remote - **Work type:** remote - **Posted:** 2026-10-05 - **Last confirmed live:** 2026-10-17 - **Apply:** https://job-boards.greenhouse.io/anteriad/jobs/6217219004 ## Job description Come Join Our Team At Anteriad and innovate the way B2B marketers make data-driven business decisions. ## About Anteriad We are not just another B2B solution provider. We're problem solvers. We believe that data is the key to unlocking effective solutions that span a range of marketing challenges - from customer acquisition to demand generation to account-based marketing. Data is at the core of everything we do. Our team works tirelessly to create powerful solutions that drive real results for our clients. Whether it's through innovative technology or deep analysis, we're committed to finding the best path to growth for every one of our customers We are looking for a key member of the Anteriad Customer Success team who will be tasked with problem solving for internal and external customers on Anteriad’s line of products. CSM will provide top quality post-sale support on customer inquiries for content syndication, display advertising, and data services. The position holder will need to quickly become an expert on the full operational process from initial quote to campaign completion and wrap-up generation on all products sold in their team. The processes should be understood at an expert level at which the CSM can problem solve for internal and external stakeholders consistently. As this position sits as the bridge between sales, operations, and customers, this person will have excellent written and verbal communication skills which they will use regularly. The team member will work closely with Anteriad customers, Customer Success Managers, Sales Directors, and the Operations team. Only candidates located in MST and PST time zones will be considered. Anteriad means “always moving forward” and we apply that to our company culture by tirelessly promoting an environment that allows our employees to thrive: - Work from home - Flexible PTO - Training & development with unlimited access to Percipio LMS - Mix of collaborative & independent work - Community outreach via Anteriad Cares - encouraging staff to take time to volunteer - Professional mentoring program - career guidance from leadership - Great benefits for you and your family Benefits We Bring To You: - Comprehensive medical (choice of 3 plans), dental and vision coverage - Company paid short-term disability, long term disability and life Insurance - Optional supplemental life, accident and critical illness insurance plans - 401K with company match - Flexible PTO and generous holiday schedule - Fully paid primary caregiver leave (12 weeks) & parental bonding leave (2 weeks) What You'll Do: Reporting to the Director, Customer Success, he/she will be involved in all aspects of the internal/client support function for Anteriad.  Specifically, this person will manage the following: - Internal and external client-facing resource available for Q and A on all details related to accounts. The ideal candidate will become the primary resource in this area for our customers, Sales Directors, and Operations team. - You will be responsible for working in tandem with our India and US Operations teams in order to ensure Anteriad can offer true customer support and customer insights. - Identifying and escalating situations requiring urgent attention. Situations requiring escalation could arise from both customer and internal inquiries at any stage of a potential, active, or completed campaign. - Work in tandem with sales to develop strategies to help customers see greater success with Anteriad and grow their investments. - You will become expert in utilizing and understanding Salesforce and Qlik, as well as proprietary platforms to execute daily work. - Responsible for all products sold within their team for both non enterprise and enterprise customers. - You are expected to understand customer motivations and use that understanding to improve their service campaign over campaign and quarter over quarter. - Executing and presenting a wide range of reports including check-ins, campaign summaries, and QBRs. - Assist Customer Success Managers, Sales Directors, Marketing, Operations, and the Anteriad Management teams in any support and projects as needed. - Utilize SFDC cases to track campaign status and offer pre-sales support activities What You'll Bring: We seek a seasoned professional with 5 plus years of related experience in providing support, preferably in a demand generation and/or direct database marketing environment. Experience with database products and services are essential. The successful candidate must be an exceptional communicator with a strong team orientation and a skill for marketing integrated online and offline data-driven solutions to help drive market share and profitability. The following are personal qualities that will characterize the successful applicant: - Independence: Must have the ability to work on his/her own without constant direction or supervision. - Self-Starter: He/she must be self-motivated and possess a strong work ethic to continually strive to put forth extra effort. - Motivated: Not satisfied with operating at the status quo, will continuously seek ways to improve their internal and external contributions to the team. - Must have strong oral and written communication and be able to articulate in a courteous manner. - Adaptability: Must be able to learn quickly and adapt to changing landscapes. - Must have strong problem analysis and problem-solving competencies. - Must be able to interact well with team members. - Ability to learn and operate SaaS platforms such as Salesforce, Qlik, Anteriad Marketing Cloud. #LIremote Our Values: - Lead & Learn We lead with unrivaled vision, innovation and execution, always learning and embracing new ways of doing things to stay out in front​ - Collaborate & Celebrate We build great things when we work together as one Anteriad team, celebrating our achievements – both great and small – along the way ​ - Innovate & Inspire We are always looking for bold new ways to exceed the expectations of our customers and to inspire each other to even greater success​ - Do More & Do Good We go above and beyond in the service of our clients and colleagues, and the communities where we live Notice to California Applicants: We collect and process personal information as described in our California Applicant Privacy Notice, in compliance with the California Consumer Privacy Act (CCPA/CPRA). Please review the notice here: [Anteriad Privacy Policy](https://anteriad.com/privacy-policy) ## About Anteriad ## Company Overview - **One-liner**: Anteriad is a global full-funnel B2B marketing and data solutions provider that helps companies define, engage, and convert ideal in-market buyers through data, analytics, and managed services. - **Entity Type**: Private (Privately Held) - **Headquarters**: New York, New York, United States - **Founded**: Approximately 2000 (based on 25 years of operation as of 2025) [anteriad.com/about-us] - **Founders**: Not publicly available (company describes itself as "founder-led" but does not name founders publicly) [anteriad.com/about-us] ## Core Business - **Primary industry**: B2B Marketing, Advertising Services, Data & Analytics - **Target customers**: B2B enterprises and SMBs (marketers, demand generation teams) - **Mission or purpose statement**: "Data is the core of everything we do. We partner with you to drive demand, generate qualified leads, and improve pipeline results for your organization." [anteriad.com/about-us] ## Products & Services - **Analytics + Intelligence**: Self-service and managed analytics platform offering buying group profiling, cross-channel campaigns, and content syndication. [anteriad.com] - **Demand Generation + Performance Marketing**: Full-funnel programs to drive pipeline and ROI. [anteriad.com] - **BDR/SDR-as-a-Service**: Outsourced business development and sales development teams. [anteriad.com/careers] - **Audience Identification + Activation**: Global B2B data for targeting, activation, and retargeting (includes programmatic display, CTV/OTT, email prospecting). [anteriad.com] - **Other Services**: Account-Based Marketing (ABM), Content Syndication, Data Management & Hygiene, Lead Verification, SEO/SEM Management, Social Audience Development, Strategic Planning & Consulting. [anteriad.com/about-us] ## Market Standing - **Valuation / Market Cap**: Not disclosed - **Key Metric – Annual Revenue**: $46.1 million (LinkedIn estimate, 591 employees) [linkedin.com] - **Key Metric – Total Funding**: Not publicly available (private company, no recent funding rounds listed) - **Notable Investors / Partners**: Not publicly listed on website; recent acquisition of **BNZSA** (April 2023) [linkedin.com] - **Growth Signals**: - Named to Inc. 5000 list of fastest-growing companies in the US [anteriad.com/careers] - 12.8% year-over-year headcount growth (LinkedIn data) [linkedin.com] - 15 active job postings as of mid-2025 [linkedin.com] - Certified as a Top 5 data provider by Neutronian (top 1% for quality and transparency) [anteriad.com] - 11 offices on 4 continents (US, EMEA, APAC) [anteriad.com/about-us] - Over 900 global team members claimed on website (LinkedIn shows ~591, possibly a narrower count) [anteriad.com/about-us, linkedin.com] ## Competitive Advantages - **High-quality data**: Neutronian top 5 certification, driving 52% higher CTR and 52.5% lower cost per acquisition [anteriad.com] - **AI integration**: Uses machine learning, NLP, and LLMs to enhance solutions [anteriad.com/about-us] - **Global reach & privacy compliance**: Global B2B data coverage with strict privacy standards [anteriad.com] - **Full-funnel, tech-enabled services**: Combines analytics, intent data, and managed services for end-to-end demand generation [anteriad.com] - **Proven results**: Case studies showing 200x ROI, 20% revenue increase, 1900% higher CTR [anteriad.com] ## Strategic Focus - **AI-powered solutions**: Continue leveraging AI (ML, NLP, LLMs) to improve data accuracy, intent signals, and campaign performance [anteriad.com/about-us] - **Global expansion**: Growing presence in EMEA and APAC with offices in London, Madrid, Sydney, Singapore, Bangalore [anteriad.com] - **Hybrid work model**: Permanent hybrid work culture with flexible arrangements across all offices [anteriad.com/careers] - **Client-centric innovation**: Investing in analytics, self-service platforms, and managed services to meet evolving B2B marketing needs ## Why Work Here - **Culture**: Certified **Great Place to Work** based on anonymous employee feedback; values of "Do More & Do Good," "Innovate & Inspire," "Collaborate & Celebrate" [anteriad.com/careers] - **Work model**: Permanent hybrid work culture (remote-friendly with offices worldwide) [anteriad.com/careers] - **Benefits** (US examples): - Unlimited PTO (US) - Competitive compensation with 401k match - Comprehensive medical/dental/vision, HSA with employer contribution, fitness reimbursement - Primary Caregiver Leave and Parental Bonding Leave - Training & development, professional mentoring program - **Global offices**: New York, Boston, Clearwater, Chicago, Denver, Lincoln (US); London, Madrid, Sydney, Singapore, Bangalore [anteriad.com/careers] - **Team dynamic**: Over 900 employees (claimed) with 115+ analytics, data, technology & product professionals [anteriad.com/about-us] - **Growth opportunities**: Named to Inc. 5000, headcount growing ~13% YoY, many open roles across sales, marketing, data engineering, and customer success [linkedin.com] ## Sources 1. [anteriad.com](https://anteriad.com) 2. [anteriad.com/about-us](https://anteriad.com/about-us) 3. [anteriad.com/careers](https://anteriad.com/careers) 4. [linkedin.com](https://www.linkedin.com/company/anteriad) ## Other roles at Anteriad - [Senior Marketing Automation Specialist](https://feeny.ai/job/senior-marketing-automation-specialist-anteriad-remote-mfbr08xpj2tg) - [Sales Director -Singapore](https://feeny.ai/job/sales-director-singapore-anteriad-singapore-k7qfypzh36ab) — Singapore - [Marketing Data Insights Lead](https://feeny.ai/job/marketing-data-insights-lead-anteriad-united-states-ehp7c6fpz9pw) — United States - [Manager, Client Partnerships](https://feeny.ai/job/manager-client-partnerships-anteriad-united-states-dpvvevq3fgj7) — United States - [Paid Media Analyst](https://feeny.ai/job/paid-media-analyst-anteriad-remote-meg10708dsnq)