--- title: 'Customer Success Senior at Cabify' canonical: 'https://feeny.ai/job/customer-success-senior-cabify-bogota-4j360dkds5xw' type: 'job' last_seen: '2026-10-18' --- # Customer Success Senior at Cabify - **Company:** Cabify - **Location:** Bogota, Colombia - **Posted:** 2026-10-08 - **Last confirmed live:** 2026-10-18 - **Apply:** https://job-boards.greenhouse.io/cabify/jobs/8880820002 ## Job description 🚀 Estamos buscando un/a Analista Comercial B2B | Key Account Manager en Cabify En Cabify buscamos una persona con visión analítica y orientación comercial, capaz de transformar datos en oportunidades de negocio y desarrollar relaciones estratégicas con nuestros clientes corporativos. Tu misión será impulsar el crecimiento de nuestra cartera B2B, identificando oportunidades de expansión, entendiendo las necesidades de nuestros clientes y diseñando estrategias que nos permitan generar más valor y fortalecer las relaciones comerciales. ¿Qué harás en este rol? - Desarrollar la cartera de clientes: identificar oportunidades de crecimiento, detectar nuevas necesidades y potenciar el uso de nuestras soluciones en clientes actuales. - Analizar datos comerciales: interpretar indicadores de negocio, comportamiento de clientes, ingresos y tendencias para identificar oportunidades y proponer acciones concretas. - Impulsar el crecimiento: diseñar e implementar estrategias de upselling, cross-selling, retención y desarrollo de cuentas. - Gestionar relaciones B2B: construir relaciones de confianza con clientes corporativos, entendiendo sus objetivos y proponiendo soluciones alineadas con sus necesidades. - Hacer seguimiento al desempeño: monitorear KPIs comerciales, preparar análisis y reportes, y medir el impacto de las iniciativas implementadas. - Trabajar de manera transversal: colaborar con diferentes equipos para mejorar la experiencia de los clientes y alcanzar los objetivos comerciales. ¿Qué buscamos? - Experiencia en análisis comercial, gestión de cuentas B2B, KAM, desarrollo de negocio o roles similares. - Capacidad para analizar datos y convertirlos en insights y acciones que generen resultados comerciales. - Manejo de Excel o Google Sheets y familiaridad con herramientas de visualización de datos como Power BI o Looker. - Orientación a resultados, pensamiento analítico y habilidades de negociación y comunicación. - Mentalidad de crecimiento, autonomía y capacidad para identificar oportunidades de negocio. 💡 ¿Qué nos gustaría encontrar? Una persona que combine el pensamiento analítico con la visión comercial; que no se limite a reportar resultados, sino que sepa interpretarlos, encontrar oportunidades y convertirlas en acciones para hacer crecer el negocio y la cartera de clientes. ¿Te interesa impulsar el crecimiento de nuestros clientes y construir el futuro de la movilidad con nosotros? ¡Queremos conocerte! 🚀 #Cabify #Hiring #B2B #KAM #AnalíticaComercial #BusinessDevelopment ## About Cabify ## Company Overview - **One-liner**: Cabify connects private and business users with safe, quality mobility options, including ride-hailing and logistics, across Iberoamerica. - **Entity Type**: Private (venture-backed) - **Headquarters**: Madrid, Spain - **Founded**: 2011 - **Founders**: Juan de Antonio Rubio ## Core Business - **Primary industry**: Mobility-as-a-Service (MaaS), ride-hailing, logistics - **Target customers**: B2C (individual riders), B2B (companies for corporate transport and last-mile logistics) - **Mission**: Develop technology for people and their mobility needs, improving how citizens, companies, and drivers connect in a safe and quality manner [cabify.com](https://cabify.com/en/about-us) ## Products & Services - **Cabify (Ride-hailing)**: App-based platform connecting riders with private drivers and taxi partners; offers transparent pricing, safety features, and real-time journey tracking. - **Cabify Business**: Corporate transport solution allowing companies to manage employee and client rides with centralized billing, cost controls, and zone/time limits. - **Cabify Logistics**: Storage and last-mile distribution logistics for businesses of all sizes. ## Market Standing - **Valuation/Market Cap**: Not publicly available - **Key Metric**: Over 50 million users, 1.5 million drivers and cab driver members, and more than 40,000 companies served [cabify.com](https://cabify.com/en/about-us) - **Notable Investors/Partners**: Seaya Ventures (founding investor), Rakuten, and other institutional investors; board includes Juan de Antonio (CEO), Kevin Laws (AngelList CEO), and Beatriz González (Seaya Ventures) [cabify.com](https://cabify.com/en/about-us) - **Growth Signals**: Present in 6 countries (Spain, Chile, Argentina, Peru, Colombia, Uruguay) and over 40 cities; launched logistics division; committed to UN Global Compact and sustainable development goals. ## Competitive Advantages - **Safety & quality focus**: Differentiates on superior service with driver vetting, real-time journey tracking, and emergency contacts. - **Iberoamerican specialization**: Deep local presence and understanding of markets in Spain and Latin America. - **Sustainability commitment**: Economically, socially, and environmentally sustainable business model aligned with UN Global Compact. - **Integrated platform**: Single solution for B2C ride-hailing, B2B corporate transport, and logistics. ## Strategic Focus - **Transforming urban mobility**: Making cities more sustainable, accessible, and human through tech-driven mobility. - **Expanding logistics**: Growing Cabify Logistics to serve more businesses with last-mile distribution. - **Deepening B2B relationships**: Strengthening Cabify Business as a key corporate transport partner. - **Driving marketplace efficiency**: Balancing rider and driver supply/demand for long-term viability. ## Why Work Here - **Hybrid & flexible model**: Work 2 days from home and 3 in the office, with the option to work remotely for 6 weeks per year [cabify.careers](https://cabify.careers/en/). - **Perks**: 10 free Fridays per year, app credit for personal travel, personalized training programs. - **Culture**: Emphasizes humility, bravery, collaboration, and mutual support; strong focus on Diversity, Equity, and Inclusion (DEI) with a dedicated Diversity Committee. - **Engineering**: Structured career paths, salary ranges, and engineering behaviors documented in the public Product Handbook [cabify.tech](https://cabify.tech/handbook/you-at-cabify/). - **Equal opportunity**: Committed to creating an inclusive workplace regardless of background, origin, gender, religion, sexual orientation, age, or disability. ## Sources 1. [cabify.careers](https://cabify.careers/en/) 2. [cabify.com - About Us](https://cabify.com/en/about-us) 3. [cabify.com - Home](https://cabify.com/en) 4. [cabify.tech - What is Cabify](https://cabify.tech/handbook/what-is-cabify/) 5. [cabify.tech - You at Cabify](https://cabify.tech/handbook/you-at-cabify/) ## Other roles at Cabify - [Account Manager (Success)](https://feeny.ai/job/account-manager-success-cabify-santiago-shsprstscg6v) — Santiago, Chile - [KAM - Customer Success](https://feeny.ai/job/kam-customer-success-cabify-santiago-anwhr544rv7a) — Santiago, Chile - [Sales Executive Senior](https://feeny.ai/job/sales-executive-senior-cabify-bogota-2j5rw425desg) — Bogotá, Colombia - [Talent Acquisition Analyst](https://feeny.ai/job/talent-acquisition-analyst-cabify-bogota-4dvjhw1hy6ve) — Bogotá, Colombia - [Pasantía Prensa y Comunicaciones - Cabify](https://feeny.ai/job/pasantia-prensa-y-comunicaciones-cabify-cabify-santiago-n1hftj827csa) — Santiago, Chile - [Manager de operaciones - Contact Center](https://feeny.ai/job/manager-de-operaciones-contact-center-cabify-bogota-bex3r5a9e0zz) — Bogotá, Colombia - [Sales Development Representative](https://feeny.ai/job/sales-development-representative-cabify-madrid-48r69h64haej) — Madrid, Spain - [Customer Support Associate](https://feeny.ai/job/customer-support-associate-cabify-madrid-d5yp2zy2vah7) — Madrid, Spain - [Operational Excellence Coordinator](https://feeny.ai/job/operational-excellence-coordinator-cabify-buenos-aires-h23zz9mkwzqk) — Buenos Aires, Argentina - [Responsable de Operaciones In-Car (Cabify Ads)](https://feeny.ai/job/responsable-de-operaciones-in-car-cabify-ads-cabify-madrid-d97sqtt83zc4) — Madrid, Spain