--- title: 'Customer Support - Talent Pool at Deligo' canonical: 'https://feeny.ai/job/customer-support-talent-pool-deligo-budapest-k76egajr4n9n' type: 'job' last_seen: '2026-09-09' --- # Customer Support - Talent Pool at Deligo - **Company:** Deligo - **Location:** Budapest, Hungary - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-06-02 - **Last confirmed live:** 2026-09-09 - **Apply:** https://jobs.ashbyhq.com/deligo/2847bdd4-13af-419f-a2cb-1a9dfd4555fe ## Job description Deligo https://deligovision.com/ is a leader in visual AI self-checkout for the convenience retail industry, trusted by global brands like Compass, Sodexo, Marks & Spencer, and Spar. We build advanced visual AI — developed by a top-notch machine learning team — to recognize food and retail items instantly. No barcodes, no manual scanning. Just place your items and tap to pay — it’s that simple. The result: a magical experience that improves everyday lives by saving time standing in checkout lines. But this isn’t just exceptional tech: We are a tight-knit team of curious, passionate and ambitious builders who take pride in our craft and value trust in everything we do. If you’re looking to join a rocket ship and help redefine the future of AI-powered checkout, we’d love to meet you! 🚀 ## ROLE AT A GLANCE At Deligo, we're building the future of self-checkout food and retail technology, and we're always excited to connect with talented customer-focused professionals who are passionate about creating outstanding user experiences. This is not an active vacancy. By joining our Customer Support Talent Pool, you'll be among the first people we contact when relevant opportunities become available as we continue to grow. If you're excited about working at the intersection of technology, operations, and customer success and want to be part of a fast-moving startup building the future of retail, we'd love to hear from you. As part of Deligo's Operations team, Customer Support Specialists play a key role in helping customers get the most value from our solutions. Future opportunities may involve customer support, onboarding and deployment activities, troubleshooting technical and operational issues, performance monitoring, reporting, and contributing to the continuous improvement of our products and services. WE ARE INTERESTED IN PROFESSIONALS WITH EXPERTISE IN - Customer Support - Customer Success - Technical Support - Sales Support - Operations Support - Other customer-facing roles within technology-driven businesses ## WHAT MAKES YOU A GREAT FIT - A proven track record in customer-facing roles and passion for helping people succeed - Excellent written and verbal communication skills in English - Willingness to travel (around 25% of the time to our clients) ✈️ - Strong problem-solving abilities and an analytical mindset - Confidence in learning new technologies, tools, and systems - The ability to work independently while collaborating effectively with cross-functional teams - Strong interpersonal skills and a talent for building positive customer relationships - A proactive, adaptable mindset and a willingness to take ownership - Enthusiasm for working in a fast-paced startup environment where learning and continuous improvement are part of everyday life Bonus - Experience working in a fast paced, startup or scaleup environment - German or French language skill ## WHY JOIN US - Opportunity to join at an early stage, making a visible impact in a fast-scaling startup - Real influence on how our products and processes evolve, with freedom to innovate - A collaborative, creative, and transparent culture where contributions are recognized - A spacious, shiny, dog-friendly office in the heart of Budapest with great transport, tasty snacks, and vibrant team events - High-tech equipment - Flexible working hours and hybrid approach - Competitive salary If you’re ready to help build a truly seamless and magical checkout experience, we encourage you to connect and explore future opportunities with Deligo. We’re looking forward to receiving your application! ## About Deligo ## Company Overview - **One-liner**: Deligo provides AI-powered self-checkout kiosks that use computer vision to instantly identify products, enabling a fast, contactless payment experience for food service and convenience retail. - **Entity Type**: Private (Seed stage; three rounds totalling ~$5.7M) - **Headquarters**: Budapest, Hungary - **Founded**: 2020 - **Founders**: Istvan Haidekker (Co-Founder & CEO), Balazs Haidekker (Co-Founder & CEO), Gabor Fazekas (Co-Founder & CTO) ## Core Business - **Primary industry**: Food service & convenience retail technology (AI self-checkout) - **Target customers**: B2B – contract caterers, convenience stores, micro-markets, and food service operators - **Mission**: Make checkout fast and magical by leveraging advanced AI and computer vision, eliminating queues and improving the customer experience. ## Products & Services - **Deligo AI Self-Checkout Kiosk**: Hardware/software solution that uses machine learning and computer vision to recognize food and retail items placed on the kiosk. Customers tap a card to pay without scanning barcodes or touching a screen. Integrates with existing POS and payment providers. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Total funding of $5.7M (last round: $3M seed led by Frontline Ventures in May 2024) - **Notable Investors/Partners**: Frontline Ventures (lead), Portfolion (lead earlier round), plus additional angel/seed investors. Partners include global brands like Compass Group, Sodexo, Marks & Spencer, Spar, ISS, ZFV Switzerland, WSH Group, Genuine Dining, and CH&CO. - **Growth Signals**: - Headcount grew 81.8% year-over-year to 28 employees (with +13.2% monthly growth). - Hundreds of locations already use Deligo kiosks. - 57 years of customer waiting time saved to date (as stated on LinkedIn). - Active expansion in the UK and US markets (roles posted in Boston, New York, and Budapest). ## Competitive Advantages - **Visual AI accuracy** – Claimed to be the most accurate on the market, reducing intentional and unintentional theft (shrinkage). - **No barcodes or manual scanning** – Items are identified instantly upon placement, speeding up transactions. - **Seamless integration** – Works with existing POS and payment providers, minimising disruption during deployment (“white-glove” support). - **Reduces operational costs** – Frees staff from routine checkout tasks, helping tackle staffing shortages. - **Trusted by major global brands** – Validated by contracts with Compass, Sodexo, M&S, Spar, and large contract caterers. ## Strategic Focus - **Scale globally** – Expanding from a strong European base into the UK and US markets. - **Deepen AI capabilities** – Continuous improvement of computer vision models for broader product recognition. - **Partner ecosystem** – Growing relationships with POS solution providers to offer AI checkout as an integrated feature. - **Market leadership in convenience retail** – Targeting food service and micro-market verticals where speed and frictionless payment are critical. ## Why Work Here - **Culture** – Described as a “tight-knit team of curious, passionate and ambitious builders” who take pride in their craft and value trust. The company calls itself a “rocket ship” with a fast-paced, high-impact environment. - **Engineering focus** – Advanced machine learning and computer vision work, led by a “top-notch ML team”. Engineers work on real-world AI that directly improves everyday life. - **Work model** – Hybrid roles in Budapest, Boston, and New York (jobs posted as hybrid). Remote options are limited, but the company offers flexibility for local teams. - **Perks** – Opportunity to shape the future of AI-powered checkout; direct impact on reducing queues for millions of customers; supportive “white-glove” onboarding for new hires. - **Growth trajectory** – High headcount growth and expanding customer base suggest strong momentum, offering career advancement potential. ## Sources 1. [deligovision.com](https://www.deligovision.com/) 2. [LinkedIn - Deligo](https://hu.linkedin.com/company/deligovision) 3. [CB Insights - Deligo](https://www.cbinsights.com/company/deligo-vision-technologies) 4. [Careers/Jobs page](https://jobs.ashbyhq.com/deligo) ## Other roles at Deligo - [German Speaking Customer Support Specialist](https://feeny.ai/job/german-speaking-customer-support-specialist-deligo-budapest-7sj9tgkbmr7h) — Budapest, Hungary - [Marketing and Events Coordinator](https://feeny.ai/job/marketing-and-events-coordinator-deligo-budapest-8gr1y4a7tnaj) — Budapest, Hungary - [French Speaking Customer Support Specialist](https://feeny.ai/job/french-speaking-customer-support-specialist-deligo-budapest-t4dagxpr3mfg) — Budapest, Hungary - [Customer Support Specialist](https://feeny.ai/job/customer-support-specialist-deligo-budapest-0vhybcq0qdcp) — Budapest, Hungary - [Head of Sales](https://feeny.ai/job/head-of-sales-deligo-boston-t3gsb3n9x6hv) — Boston, MA - [Industrial Product and Design Engineer](https://feeny.ai/job/industrial-product-and-design-engineer-deligo-budapest-b01bbsk633db) — Budapest, Hungary - [AI/Machine Learning/Computer Vision - Talent Pool](https://feeny.ai/job/ai-machine-learning-computer-vision-talent-pool-deligo-budapest-324bnaqy894c) — Budapest, Hungary - [Open Application - Talent Pool](https://feeny.ai/job/open-application-talent-pool-deligo-budapest-8zbj2n9d1t49) — Budapest, Hungary