---
title: 'Customs Analyst at Flexport'
canonical: 'https://feeny.ai/job/customs-analyst-flexport-hamburg-fqswjq0em2a1'
type: 'job'
last_seen: '2026-09-09'
---

# Customs Analyst at Flexport

- **Company:** Flexport
- **Location:** Hamburg, Germany
- **Posted:** 2026-06-17
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/flexport/jobs/7954562

## Job description

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Empower global trade by ensuring seamless, compliant customs operations across EMEA.

The opportunity:

Join Flexport's dynamic Customs team, a critical pillar in our mission to make global trade easier for everyone. As a Customs Analyst, you'll work day-to-day with our operations, sales, and legal teams, as well as directly with clients, ensuring their shipments navigate complex international regulations smoothly. You'll be instrumental in processing customs declarations, classifying goods, and resolving real-time challenges that arise in the fast-paced world of cross-border logistics. This role offers a unique chance to contribute to a culture of precision and proactive problem-solving, directly impacting our clients' success and Flexport's growth in a heavily regulated industry.

You will:

- Process and submit customs declarations accurately and efficiently for clients across the EMEA region.
- Conduct tariff classification of goods and ensure correct valuation in compliance with local and international regulations.
- Collaborate with internal operations teams and external clients to gather necessary documentation and resolve customs-related queries.
- Monitor and interpret changes in customs laws and regulations, advising on potential impacts and necessary adjustments.
- Identify and escalate complex customs issues to senior analysts or management, contributing to timely resolutions.
- Maintain meticulous records and ensure all customs activities adhere to Flexport's high standards of compliance.

You should have:

- 1+ year of experience in customs brokerage, trade compliance, or a related field.
- Solid understanding of customs procedures, import/export regulations, and tariff classification within the EMEA region.
- Exceptional attention to detail and strong analytical skills to navigate complex documentation and regulations.
- Excellent communication and interpersonal skills, capable of effectively interacting with clients and internal stakeholders.
- Proficiency in customs declaration software and Microsoft Office Suite.
- A 'compliance first' attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.
- Fluency in German and English.

You will get:

- An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a  thriving multinational environment
- Lunch food delivery 4 days a week incl. vegetarian options, a salad bar and special menu options, plus breakfast options, snacks, soft drinks and barista coffee.
- Health insurance:  employee contribution part is covered by Flexport
- 25 paid vacation days
- Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success.
- Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
- Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child.

#LI-onsite

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at [www.flexport.com/privacy](http://www.flexport.com/privacy) for additional information.

## About Flexport

## Company Overview
- **One-liner**: Flexport is a technology-driven freight forwarding and supply chain platform that uses AI to coordinate global logistics from factory to customer door.
- **Entity Type**: Private (Series E)
- **Headquarters**: San Francisco, California, USA
- **Founded**: 2013
- **Founders**: Ryan Petersen

## Core Business
- **Primary industry**: Logistics, Supply Chain Technology, Freight Forwarding
- **Target customers**: B2B — enterprise and SMB businesses that import/export goods globally across industries
- **Mission or purpose statement**: "To make global trade so easy there will be more of it."

## Products & Services
- **Ocean & Air Freight**: Full-service ocean and air freight solutions with SKU-level visibility, real-time tracking, and cost management.
- **Customs Brokerage**: Licensed customs brokers using AI to review 100% of entries before submission, achieving a compliance error rate 10x better than next best in class.
- **Booking Management**: Platform to manage ocean contracts and bookings, track real-time performance, and optimize allocation strategies.
- **Buyer’s Consolidation**: Service to maximize container utilization by grouping multiple suppliers into one container, reducing freight and labor costs.
- **Supply Chain AI Platform**: AI-driven decision-making platform that automates processes, reduces freight spend by 10% or more, and deploys large language models and AI agents for real-world logistics optimization.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: 2.9x net revenue growth since 2024; serves more than 13,000 customers across 147 countries
- **Notable Investors/Partners**: Ryan Petersen (Founder & CEO); major investors include Founders Fund, SoftBank Vision Fund, and others (specific lead investors not fully detailed in provided sources)
- **Growth Signals**: Rapid AI deployment in logistics; 400+ software engineers focused on AI; net revenue growth of 2.9x since 2024; expanding global presence with offices worldwide

## Competitive Advantages
- **Real-world AI deployment**: Unlike many supply chain AI startups, Flexport is deeply embedded in actual operations of moving cargo by ocean, air, truck, and rail, with proprietary data and integrations.
- **Scale and trust**: 13,000+ customers and integration with enterprise systems, logistics service providers, and governments.
- **Customs compliance**: AI auditor reviews 100% of entries, achieving 10x better error rate than next best in class.
- **End-to-end platform**: Single platform covering freight, customs, booking, and consolidation, reducing silos and complexity.
- **Data ontology**: Proprietary data ontology for global logistics, enabling powerful AI models.

## Strategic Focus
- **AI-driven autonomous supply chain**: Building AI agents to create an autonomous supply chain, deploying the latest foundational AI models on top of proprietary data and integrations.
- **Customer obsession**: Prioritizing customer success and hard cost savings (e.g., 10%+ reduction in freight spend).
- **Global expansion**: Operating across continents and time zones, with offices in multiple global locations.
- **Talent development**: Aiming to hire 80% of manager and above roles from within, developing early-career talent into leaders.

## Why Work Here
- **Meritocracy**: Compensation and advancement based on value created, with rapid growth opportunities for smart, hardworking people. Many leaders started on the ground floor.
- **Learning environment**: Described as "the best company to learn about how the world works" — logistics underlies the global economy. Employees speak over 70 languages.
- **Cutting-edge technology**: 400+ software engineers deploying latest AI models in real-world logistics; roles include Senior Software Engineer: Applied AI, Autonomous Freight Systems, and Data Infrastructure.
- **Culture**: Values include "Win as a Team," "Empower the Client," "Play the Long Game," "Act Like an Entrepreneur," and "Simplify." Recognized as a Great Place to Work.
- **Global and remote-friendly**: 125 open positions across Engineering, Operations, Sales, Customs, and more, with offices worldwide and remote options.
- **Impact**: Working on the $8.6T global logistics market — "the single largest opportunity to apply AI anywhere in the world."

## Sources
1. [flexport.com](https://www.flexport.com/company/careers/)
2. [flexport.com](https://www.flexport.com/)
3. [flexport.com](https://www.flexport.com/company/about-us/)
4. [flexport.com](https://www.flexport.com/careers/jobs/)
5. [flexport.com](https://www.flexport.com/careers/jobs/?gh_src=c0d6caef1)

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