--- title: 'Customs Specialist at Flexport' canonical: 'https://feeny.ai/job/customs-specialist-flexport-los-angeles-j6r68eda59he' type: 'job' last_seen: '2026-10-21' --- # Customs Specialist at Flexport - **Company:** Flexport - **Location:** Los Angeles, CA - **Compensation:** $58k–$65k - **Posted:** 2026-10-15 - **Last confirmed live:** 2026-10-21 - **Apply:** https://job-boards.greenhouse.io/flexport/jobs/8286860 ## Job description About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. ## Your Launchpad into Global Trade The opportunity As a Customs Specialist, you won't just be starting a job; you'll be starting a career at the heart of international trade. You'll join our core Customs team—a product poised for more than 10x growth in the next five years—and play a pivotal role in how goods move around the world. You'll be on the front lines, working with clients, shippers, and government agencies to clear goods across international borders. Forget old-school logistics; here, you'll use Flexport's state-of-the-art technology to automate processes and set new industry standards. You’ll be surrounded by industry leaders in a vibrant, supportive environment that’s built on teamwork and innovation. We invest in our people with continuous learning opportunities to help you grow into a thought leader in the customs field. ## What you’ll do - Become a global trade expert by navigating the complex world of customs regulations to ensure goods comply with international laws. - Keep supply chains moving by managing the essential documents and data needed for smooth customs clearance to CBP. - Build your client management skills by collaborating with international clients and logistics partners, providing them with timely information and support. - Drive innovation by using Flexport's technology to optimize customs processes and provide data to clients. - Sharpen your strategic thinking by participating in client business reviews and operational calls, gaining direct exposure to high-level strategy. - Embrace continuous improvement by following—and helping us improve—our standard operating procedures to make our work even smarter. This role is for you if you… - Recently earned a Bachelor's degree in Business, Supply Chain Management, or a related field. - Have a "compliance-first" mindset, with a commitment to maintaining the highest standards of integrity and regulatory adherence - Are a natural problem-solver who pays close attention to the details. - Thrive in a fast-paced environment, can adapt to new technology, and aren't afraid of a tight deadline. - Are a master of organization who can prioritize and manage a large volume of tasks with minimal supervision. - Are an excellent communicator (both verbal and written) who seeks out and welcomes feedback to grow. ## Why you’ll love working at Flexport - Make a Real-World Impact: Your work will directly help companies—from emerging brands to Fortune 500s—navigate the complexities of global trade. - Unmatched Career Growth: We're committed to your development. With mentorship from industry experts and continuous learning opportunities, you'll have the resources to build a meaningful career. - Comprehensive Benefits: We offer a competitive salary with equity, giving you a real stake in our success. Enjoy flexible paid vacation and sick days so you can take the time you need to rest and recharge and a generous benefits package that includes health, dental, and vision insurance, a 401(k) plan, and more. - Support for What Matters: We offer 18 weeks of paid leave for birthing parents (8 weeks for non-birthing parents), 10 hours of paid volunteer time, and a vibrant community with our Employee Resource Groups. #LI-Onsite The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off. The US base salary range for this position (this does not include bonus, equity and benefits): $57,500—$65,000 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at [www.flexport.com/privacy](http://www.flexport.com/privacy) for additional information. ## About Flexport ## Company Overview - **One-liner**: Flexport is a technology-driven freight forwarding and supply chain platform that uses AI to coordinate global logistics from factory to customer door. - **Entity Type**: Private (Series E) - **Headquarters**: San Francisco, California, USA - **Founded**: 2013 - **Founders**: Ryan Petersen ## Core Business - **Primary industry**: Logistics, Supply Chain Technology, Freight Forwarding - **Target customers**: B2B — enterprise and SMB businesses that import/export goods globally across industries - **Mission or purpose statement**: "To make global trade so easy there will be more of it." ## Products & Services - **Ocean & Air Freight**: Full-service ocean and air freight solutions with SKU-level visibility, real-time tracking, and cost management. - **Customs Brokerage**: Licensed customs brokers using AI to review 100% of entries before submission, achieving a compliance error rate 10x better than next best in class. - **Booking Management**: Platform to manage ocean contracts and bookings, track real-time performance, and optimize allocation strategies. - **Buyer’s Consolidation**: Service to maximize container utilization by grouping multiple suppliers into one container, reducing freight and labor costs. - **Supply Chain AI Platform**: AI-driven decision-making platform that automates processes, reduces freight spend by 10% or more, and deploys large language models and AI agents for real-world logistics optimization. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company) - **Key Metric**: 2.9x net revenue growth since 2024; serves more than 13,000 customers across 147 countries - **Notable Investors/Partners**: Ryan Petersen (Founder & CEO); major investors include Founders Fund, SoftBank Vision Fund, and others (specific lead investors not fully detailed in provided sources) - **Growth Signals**: Rapid AI deployment in logistics; 400+ software engineers focused on AI; net revenue growth of 2.9x since 2024; expanding global presence with offices worldwide ## Competitive Advantages - **Real-world AI deployment**: Unlike many supply chain AI startups, Flexport is deeply embedded in actual operations of moving cargo by ocean, air, truck, and rail, with proprietary data and integrations. - **Scale and trust**: 13,000+ customers and integration with enterprise systems, logistics service providers, and governments. - **Customs compliance**: AI auditor reviews 100% of entries, achieving 10x better error rate than next best in class. - **End-to-end platform**: Single platform covering freight, customs, booking, and consolidation, reducing silos and complexity. - **Data ontology**: Proprietary data ontology for global logistics, enabling powerful AI models. ## Strategic Focus - **AI-driven autonomous supply chain**: Building AI agents to create an autonomous supply chain, deploying the latest foundational AI models on top of proprietary data and integrations. - **Customer obsession**: Prioritizing customer success and hard cost savings (e.g., 10%+ reduction in freight spend). - **Global expansion**: Operating across continents and time zones, with offices in multiple global locations. - **Talent development**: Aiming to hire 80% of manager and above roles from within, developing early-career talent into leaders. ## Why Work Here - **Meritocracy**: Compensation and advancement based on value created, with rapid growth opportunities for smart, hardworking people. Many leaders started on the ground floor. - **Learning environment**: Described as "the best company to learn about how the world works" — logistics underlies the global economy. Employees speak over 70 languages. - **Cutting-edge technology**: 400+ software engineers deploying latest AI models in real-world logistics; roles include Senior Software Engineer: Applied AI, Autonomous Freight Systems, and Data Infrastructure. - **Culture**: Values include "Win as a Team," "Empower the Client," "Play the Long Game," "Act Like an Entrepreneur," and "Simplify." Recognized as a Great Place to Work. - **Global and remote-friendly**: 125 open positions across Engineering, Operations, Sales, Customs, and more, with offices worldwide and remote options. - **Impact**: Working on the $8.6T global logistics market — "the single largest opportunity to apply AI anywhere in the world." ## Sources 1. [flexport.com](https://www.flexport.com/company/careers/) 2. [flexport.com](https://www.flexport.com/) 3. [flexport.com](https://www.flexport.com/company/about-us/) 4. [flexport.com](https://www.flexport.com/careers/jobs/) 5. [flexport.com](https://www.flexport.com/careers/jobs/?gh_src=c0d6caef1) ## Other roles at Flexport - [Account Executive I (Farmer)](https://feeny.ai/job/account-executive-i-farmer-flexport-bellevue-dga00xf2ab1f) — Bellevue, WA - [Account Executive II (Farmer)](https://feeny.ai/job/account-executive-ii-farmer-flexport-bellevue-s06tsxpv7jc0) — Bellevue, WA - [Senior Global Operations Associate - Air freight](https://feeny.ai/job/senior-global-operations-associate-air-freight-flexport-paris-c6ns9qpkvh2t) — Paris, France - [Integration Support Engineer](https://feeny.ai/job/integration-support-engineer-flexport-san-francisco-z8dyx8gkrdjc) — San Francisco, CA - [Treasury Manager](https://feeny.ai/job/treasury-manager-flexport-chicago-kjv0zk1fe0fb) — Chicago, IL - [Trucking Procurement Manager](https://feeny.ai/job/trucking-procurement-manager-flexport-atlanta-xyfdqc8crsmy) — Atlanta, GA / Chicago, IL / Dallas, TX - [Senior Manager, Ocean Freight](https://feeny.ai/job/senior-manager-ocean-freight-flexport-singapore-a1emq9krxdey) — Singapore - [Senior Associate, Account Management](https://feeny.ai/job/senior-associate-account-management-flexport-shanghai-5jag1vktqpfe) — Shanghai, China - [Senior Applied Data Scientist](https://feeny.ai/job/senior-applied-data-scientist-flexport-shanghai-f547cm722xwm) — Shanghai, China - [Accounts Receivable Collections Analyst](https://feeny.ai/job/accounts-receivable-collections-analyst-flexport-atlanta-trh0bfbehwga) — Atlanta, GA