---
title: 'Customs & Trade Compliance Manager (human) at Neura Robotics'
canonical: 'https://feeny.ai/job/customs-trade-compliance-manager-human-neura-robotics-zurich-c41fvv2c9g4v'
type: 'job'
last_seen: '2026-11-10'
---

# Customs & Trade Compliance Manager (human) at Neura Robotics

- **Company:** [Neura Robotics](https://feeny.ai/companies/neura-robotics)
- **Location:** Zurich, Switzerland
- **Employment:** full-time
- **Posted:** 2026-11-09
- **Last confirmed live:** 2026-11-10
- **Apply:** https://jobs.ashbyhq.com/neura-robotics-gmbh/37269c1b-19b4-48bf-98c5-7d0d92ebef78

## Job description

Customs & Trade Compliance Manager (human)

## Your mission & challenges

You make sure our robots cross borders smoothly and compliantly. At our Zurich site, you own customs and export control end to end, from day-to-day import and export handling to building a compliance programme that grows with our scale-up. You are the central point of contact for authorities, internal teams and our headquarters in Metzingen.

Customs, operational and strategic (Switzerland / EU / third countries)

- Import, export & transit: You own all import, export and transit processes at the Zurich site, from documentation to handling with freight forwarders and customs agents. Together with Procurement, you select and manage our brokers.
- Tariff classification: You classify robots, components, spare parts and software/hardware bundles (HS/TARES/CN) and build and maintain the related master data.
- Preferential origin: You determine and prove preferential origin under the CH–EU free trade agreement and PEM, manage supplier declarations, the approved exporter status and origin calculations.
- Customs procedures: You optimise our procedures, including inward and outward processing, temporary admission, ATA Carnets for trade fairs and demos, customs warehousing and returned goods.
- Import VAT & finance interface: You manage the import VAT and VAT interface (ZAZ account) and the billing flow between NEURA DE and CH, and you align with Finance and Tax on transfer pricing and customs value.
- Passar migration: You drive the switch to Passar, the new customs system of the FOCBS (BAZG), and adapt our processes accordingly.

Export control & sanctions

- Dual-use classification: You classify goods against dual-use criteria: in Switzerland under the Goods Control Ordinance (GKV) with licences via SECO/ELIC, in Germany under EU Regulation 2021/821 and BAFA. Where US content is involved, you also check re-exports under the EAR.
- Embargo & sanctions screening: You run embargo and sanctions checks, restricted party screening and end-user declarations. In robotics and AI, end use is a particularly sensitive topic.

Compliance, governance & interfaces

- Internal compliance programme: You build and maintain an internal compliance programme for customs and export control, covering policies, work instructions and controls.
- Audits & risk analysis: You conduct internal audits and risk assessments and are the point of contact for audits by the Swiss customs authority (BAZG).
- Central contact: You are the go-to person for authorities, Supply Chain, Procurement, Sales, Legal and our headquarters in Metzingen.
- Training & monitoring: You train colleagues and keep an eye on changes such as US tariff policy, new sanctions packages and amendments to free trade agreements.
- Digitalisation (optional): You digitalise processes, for example with SAP GTS or another trade compliance tool.

## What we can look forward to

What you bring:

- Education: A degree in Business Administration, International Trade, Supply Chain or Logistics, or vocational training with further qualification, e.g. Swiss Federal Diploma as Customs Specialist (Zollfachmann/-frau) or Foreign Trade Specialist (Aussenhandelsfachmann/-frau).
- Experience: Several years of experience in customs and/or export control in a manufacturing company, ideally in a technical industry (mechanical engineering, automation, electronics).
- Swiss customs expertise: In-depth knowledge of Swiss customs law, tariff classification, preferential and origin rules and free trade agreements.
- Export control: Knowledge of export control law in Switzerland and the EU, as well as sanctions.
- Systems: Experience with customs software and ERP systems (SAP or similar).
- Languages: Business-fluent German and English.
- Working style: You work in a structured, process-oriented way, with assertiveness and initiative. This matters, because in a scale-up the structure is still being built.

Nice to have:

- German & EU customs law: Knowledge of the Union Customs Code (UCC) and ATLAS, given the close ties with our German headquarters.
- US export control: Experience with the US EAR and re-export topics.
- Trade compliance tools: Experience with SAP GTS or other trade compliance tools.
- Building from scratch: Experience setting up a customs function from the ground up.

## About Neura Robotics

## Company Overview
- **One-liner**: NEURA Robotics develops cognitive robots that see, hear, feel, and learn, designed to work alongside humans in industrial, service, and household settings.
- **Entity Type**: Private (Series C — raised up to $1.4 billion as of 2025/2026)
- **Headquarters**: Metzingen, Germany (with offices in Bielefeld and Munich, and US locations in preparation)
- **Founded**: 2019
- **Founders**: David Reger

## Core Business
- **Primary industry/industries**: Cognitive Robotics, Humanoid Robotics, Industrial Automation, AI
- **Target customers**: B2B (industrial clients, integrators, strategic partners); also B2C via household robots like MiPA
- **Mission or purpose statement**: "We serve humanity by creating robots that give people back their time for what matters most. Our mission is to expand human potential through cognitive robotics that work safely alongside us."

## Products & Services
- **4NE1**: Production-ready humanoid robot designed for industrial workflows and everyday assistance, powered by proprietary AI (AURA). Built for mass production.
- **MAiRA (Multi-sensing Intelligent Robotic Assistant)**: The world's first cognitive robot arm — a collaborative robot that senses, responds, and adapts.
- **LARA (Lightweight Agile Robotic Assistant)**: Collaborative industrial robot for agile, lightweight automation tasks.
- **MiPA (My Intelligent Personal Assistant)**: Humanoid service and household robot for home assistance.
- **MAV (Multisensing Autonomous Vehicle)**: Mobile transport robot for logistics and material handling.
- **NEURA OmniSensor**: Proprietary sensor technology enabling robots to perceive their environment.
- **Neuraverse**: A global platform connecting robots, developers, and partners into a shared intelligence network where every deployment makes each robot smarter. Also serves as a marketplace for robotics applications.
- **NEURA Gyms**: Real-world training facilities where robots learn complex tasks in controlled environments to generate high-quality data for AI model validation.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Total investment >€100 million in 2023; Series C up to $1.4 billion (2025/2026); 2024 revenue in mid-double-digit million euros; 2025 target: triple-digit million euros
- **Notable Investors/Partners**: Lingotto Investment Management, BlueCrest Capital Management, InterAlpen Partners, Vsquared Ventures, HV Capital, Delta Electronics, C4 Ventures, Primepulse, L-Bank, Volvo Cars Tech Fund. Strategic partners include Qualcomm, Bosch, Schaeffler, NVIDIA, and AWS.
- **Growth Signals**: Over 1,400 employees from more than 45 countries (up from 300+ in 2024). Four of the world's ten largest robotics companies use NEURA's technology under their own brand. Deployed across Europe, US, China, and Japan. Europe's first production-ready humanoid robot (4NE1) launched.

## Competitive Advantages
- **Full vertical integration**: Develops all software, hardware, and platform technologies in-house, giving full control over performance, safety, and reliability.
- **Cognitive robotics pioneer**: Coined the term "cognitive robotics" — robots that perceive, learn, and adapt in real-time, unlike traditional industrial robots.
- **Neuraverse platform**: World's first platform connecting cognitive robots into a shared intelligence network, creating a data moat as every deployment improves all robots.
- **White-label partnerships**: Four of the top 10 global robotics companies OEM NEURA's technology, creating deep industry lock-in.
- **Diverse product range**: From collaborative robot arms (MAiRA, LARA) to humanoids (4NE1, MiPA) and autonomous vehicles (MAV), covering industrial, service, and household use cases.

## Strategic Focus
- **Scaling production**: Rapidly scaling robot production to meet growing demand, with Europe's first production-ready humanoid robot.
- **Expanding the Neuraverse**: Building the world's largest repository of real-world robotics data through shared learning across all deployed robots.
- **Global expansion**: Establishing US operations and strengthening presence in Japan and China.
- **B2B platform strategy**: Moving beyond hardware to become a platform company via the Neuraverse marketplace and NEURA Gyms.
- **Partnership ecosystem**: Deepening relationships with strategic partners like Bosch, Schaeffler, Qualcomm, NVIDIA, and AWS.

## Why Work Here
- **Culture**: "Passion for Winning" — achievement-driven, self-responsible culture with flat hierarchies. Values include trust, honesty, speed, and "We Are Human" (people at the heart of everything).
- **Flexibility**: Flexible working hours, 30 days of vacation, and a hybrid-friendly environment.
- **Team**: Over 1,400 employees from more than 45 countries — highly skilled, international team of experts.
- **Growth & Development**: Support for personal and professional growth via Udemy training platform and more.
- **Compensation**: Competitive salary package with exclusive employee discounts.
- **Perks**: Summer parties, company town hall meetings, and regular team celebrations.
- **Impact**: Opportunity to work on cutting-edge cognitive robotics and AI that directly addresses labor shortages and makes a meaningful societal impact.
- **Diversity**: Explicitly welcomes applications from all backgrounds, emphasizing building a team that reflects the world.
- **Application Process**: Fast — initial feedback within a few days, interviews scheduled within two weeks.

## Sources
1. [neura-robotics.com](https://neura-robotics.com/)
2. [press.neura-robotics.com](https://press.neura-robotics.com/factsheet-neura-robotics-en/)
3. [neura-robotics.com/company-about-us](https://neura-robotics.com/company-about-us/)
4. [jobs.neura-robotics.com](https://jobs.neura-robotics.com/)
5. [neura-robotics.com/press](https://neura-robotics.com/press/)

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