--- title: 'Danish speaking - Customer Service (inc relocation to Malta) at Betsson Group' canonical: 'https://feeny.ai/job/danish-speaking-customer-service-inc-relocation-to-malta-betsson-group-malta-f0sw22dtqy65' type: 'job' last_seen: '2026-09-14' --- # Danish speaking - Customer Service (inc relocation to Malta) at Betsson Group - **Company:** Betsson Group - **Location:** Malta - **Posted:** 2025-04-28 - **Last confirmed live:** 2026-09-14 - **Apply:** https://job-boards.greenhouse.io/betsson/jobs/6839570 ## Job description Betsson Group is a leading online gambling company that operates in over 20 countries worldwide, offering a wide range of online gaming products such as sports betting, casino games, poker, and bingo. The company was founded in 1963 and has been a pioneer in the online gaming industry since it launched its first online sportsbook in 2002. Betsson is dedicated to providing the best customer experience in the industry and has won numerous awards for its commitment to excellence. Betsson is headquartered in Stockholm, Sweden, and employs over 2,000 people across its various offices worldwide. The company is licensed by several regulatory authorities and is committed to responsible gaming practices. The Wow Get ready for an incredible opportunity that awaits you at Betsson Group! As a valued member of our team, you'll play a crucial role in our Customer Service department, working towards our shared goal of providing the best Customer Experience. But that's not all – at Betsson, we believe in limitless possibilities for growth and learning. Join us in embracing the future of work with our Hybrid Work From Home (WFH) model, offering you the freedom to work three days in our friendly office and two days from the comfort of your own home. To excel in this role, we're looking for individuals who can: - Provide exceptional customer support in both English and Danish, utilizing various communication channels such as emails, chats, and phone calls. - Deliver prompt and accurate resolutions to customer inquiries, always striving to go above and beyond to exceed their expectations. - Collaborate with our amazing team members to create a seamless and personalized customer experience that sets us apart. - Adhere to our company policies and procedures, including following guidelines for player safety, protection, and responsible gaming. What's in it for me? When you join Betsson, you'll be part of a fast-paced, multicultural environment where growth is encouraged and valued. Expand your skills and knowledge within the thriving iGaming industry as you embrace the values of One Betsson. As a proud Betssonite, you'll also enjoy a range of exciting perks and benefits. You're good at: - Verbal and written communication in Danish and English - Strong Microsoft Office knowledge - Background in customer service, this can be face to face, online or via phone calls - Multi-tasking and time management What we offer? We offer a variety of exciting benefits to our employees, including: 🥘Lunch provided between Monday to Friday on site 🧘‍♀️Wellbeing allowance per year 💲Work from home allowance 🏡Hybrid model 💻2 weeks of remote work (abroad) 📚Other enhanced leave of absence (bereavement, study, birth leave, maternity and parental, service year, marriage leave) 🎂Milestone birthday 🏥Private Health Insurance ♿Temporary Total Disability & Personal Accident Insurances 🛡️Life & Corporate Travel Insurance 💵Discounts with local companies in Malta 💰Optional Pension Plan ✈️Relocation Package (flights, 4 weeks of free accommodation, cash bonus) Good to know: - Salary: You'll receive a competitive base salary along with a bonus scheme. - Work hours: morning and afternoon shifts - Location: St Julians, Malta - Generous relocation package offered Challenge Accepted? By submitting your application, you understand that your personal data will be processed as set out in our [Privacy Policy](https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.betssongroup.com%2Fprivacy-policy%2F&data=02%7C01%7C%7Cdf880949479641f0ff9808d80186cf32%7Cc514bc364b3348d2bbb1a3c97d4bf41d%7C0%7C0%7C637261025803833173&sdata=1ckgbi0LOpEfEI6T33fEggTW87I84SLdCYd6sLaHRGk%3D&reserved=0) ## About Betsson Group ## Company Overview - **One-liner**: Betsson Group is a global iGaming operator offering sportsbook, casino, and gaming products through a portfolio of well-known brands, powered by a proprietary technology platform. - **Entity Type**: Public (wholly owned by Betsson AB, listed on Nasdaq Stockholm Large Cap; ticker: BETSSON B) - **Headquarters**: Malta (with offices in Stockholm, Budapest, Tallinn, Athens, Buenos Aires, and more) - **Founded**: 1963 (heritage as a pioneering gaming company; Betsson AB established in 2001) - **Founders**: Not publicly available ## Core Business - **Primary industry**: iGaming (online sports betting, casino, and interactive gaming) - **Target customers**: B2C (players), with growing B2B sportsbook platform offering to other operators - **Mission statement**: "To deliver the best customer experience in the gaming industry." - **Vision**: "To be a long-term, leading online gaming company." ## Products & Services - **Betsson**: Flagship online casino and sportsbook brand, operating in multiple regulated markets. - **Betsafe**: Sportsbook and casino brand with a strong presence in the Nordics, Baltics, and other European markets. - **NordicBet**: Casino and sports betting brand primarily serving Scandinavian customers. - **StarCasino**: Casino brand focused on the Italian and other regulated markets. - **InkaBet**: Sportsbook and casino brand targeting South American markets, e.g., Peru. - **Zecure Gaming**: B2B platform and white-label solutions for partner operators. - **Proprietary Platform**: End-to-end technology (sportsbook trading, casino aggregation, payments, responsible gaming tools) developed and operated in-house. ## Market Standing - **Valuation/Market Cap**: Parent Betsson AB is publicly traded; market cap varies (approx. SEK 20-25 billion as of H1 2025). Exact figure not provided in search results. - **Key Metric**: Annual Revenue – Not directly available in provided sources; Betsson AB reports publicly (e.g., Q1 2025 revenue was €238.4 million). For latest, refer to parental financial reports. - **Notable Investors/Partners**: Betsson Group is wholly owned by Betsson AB, whose largest shareholders include Nordea, Swedbank Robur, and other institutional investors. - **Growth Signals**: 3,000+ employees across 20 offices; 75 nationalities; expansion into new regulated markets (e.g., Greece, Brazil, Peru); B2B sportsbook platform now offered to third parties; robust headcount growth and continuous hiring. ## Competitive Advantages - **Proprietary technology** built over decades, giving full control over product roadmap, scalability, and security. - **First‑mover heritage** (since 1963) and deep regulatory expertise across dozens of licensed markets. - **Diverse brand portfolio** allows local adaptation while leveraging a common platform and operational excellence. - **Strong focus on responsible gaming** and compliance, building trust with regulators and players. - **Agile, cross‑functional teams** and a “One Betsson” culture that fosters collaboration and innovation. ## Strategic Focus - **Talented People**: Invest in hiring, retention, and internal mobility (promotion rates, rotations, leadership programs). - **Quality Products**: Continue to enhance the proprietary platform and launch new features for sportsbook and casino. - **Operational Excellence**: Scale efficiently while maintaining high uptime, security, and customer experience. - **Geographic Expansion**: Enter high‑potential regulated markets (e.g., Latin America, Southern Europe) and grow B2B partnerships. ## Why Work Here - **Culture**: International, inclusive, and collaborative – 75 nationalities represented, 40% women in workforce. “One Betsson” spirit emphasizes teamwork and innovation. - **Work‑life balance**: Hybrid model – 3 days in office / 2 days remote; flexible hours; home‑office allowance; wellness support. - **Growth**: Internal recruitment priority; job rotations, training, leadership programs; real career progression. - **Perks**: Private health insurance, wellness benefits, learning opportunities, and a dynamic environment where “passion meets purpose.” - **Tech hubs**: Engineering teams in Malta, Stockholm, Budapest, Tallinn, and Athens, working on a high‑traffic proprietary platform. ## Sources 1. [betssongroup.com – About Us](https://betssongroup.com/about-us/) 2. [betssongroup.com – Home](https://betssongroup.com/) 3. [betssongroup.com – Careers Overview](https://betssongroup.com/careers/) 4. [betssongroup.com – Why Betsson?](https://betssongroup.com/careers/why-betsson/) 5. 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