--- title: 'Data Analysis Director at Coupang' canonical: 'https://feeny.ai/job/data-analysis-director-coupang-taipei-wrjnhpcr7ecv' type: 'job' last_seen: '2026-11-06' --- # Data Analysis Director at Coupang - **Company:** Coupang - **Location:** Taipei, Taiwan - **Posted:** 2026-11-05 - **Last confirmed live:** 2026-11-06 - **Apply:** https://www.coupang.jobs/en/jobs/?gh_jid=8336224 ## Job description Director, Data Analysis Company Introduction Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include "Rocket Delivery" which offers next-day delivery for a wide selection of items at affordable prices, "Rocket Overseas" which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang's expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang's growth in Taiwan and create a world where our customers wonder, "How did I ever live without Coupang?" ## Role Overview As Coupang continues to scale in Taiwan, data-driven decision making is critical to driving sustainable growth, operational efficiency, and exceptional customer experiences. We are seeking a highly strategic and hands-on Data Analysis Director to lead our Taiwan analytics organization. This leader will shape the country's data strategy, build a high-performing analytics team, and partner closely with business leaders across Retail, Marketplace, Fulfillment, Supply Chain, Marketing, Product, Finance, and Customer Experience to unlock growth opportunities through data. ## What You Will Do Strategic Analytics Leadership - Define and execute Coupang Taiwan's analytics vision, roadmap, and operating model. - Build a culture of evidence-based decision making throughout the organization. - Translate complex business challenges into measurable analytical frameworks and actionable recommendations. - Serve as a trusted advisor to Taiwan leadership on growth opportunities, business performance, and strategic investments. Business Insights & Performance Management - Develop executive-level reporting and KPI frameworks across: Customer acquisition and retention, GMV and revenue growth, Category performance, Marketplace seller health, Fulfillment and logistics performance, Marketing effectiveness, Customer satisfaction metrics. - Identify growth opportunities, operational inefficiencies, and emerging market trends through advanced analytics. Advanced Analytics & Data Science - Lead teams responsible for: Predictive analytics, Demand forecasting, Customer segmentation, Pricing and promotion analytics, Marketing attribution, Marketplace analytics, Supply chain optimization. - Partner with Product and Engineering teams to leverage machine learning and AI-driven solutions that improve business outcomes. Cross-Functional Business Partnership - Collaborate closely with Taiwan and Global stakeholders to influence strategic planning and resource allocation. - Support executive business reviews, annual operating plans, and investment decisions through robust analytical insights. - Drive data governance, metric standardization, and analytical best practices across teams. ## Team Leadership - Build, mentor, and develop a high-performing team of managers, analysts, and data scientists. - Establish talent development programs and succession planning within the analytics organization. - Foster a culture of innovation, accountability, and continuous improvement. Within the first 12 months, this leader is expected to: - Improve executive visibility into business performance through automated analytics and reporting. - Establish standardized metrics and data governance frameworks across Taiwan. - Identify and execute high-impact growth and productivity opportunities through data insights. - Increase adoption of self-service analytics across business functions. - Build a scalable analytics organization capable of supporting Coupang Taiwan's next phase of growth. ## Basic Qualifications - Bachelor's degree in Statistics, Economics, Mathematics, Engineering, Computer Science, Business Analytics, or related field - 12+ years of experience in analytics, business intelligence, strategy, consulting, or data science - 5+ years of people leadership experience managing managers and senior individual contributors - Strong expertise in: SQL, Python or R, Tableau, Power BI, Looker, or similar visualization platforms, Data warehousing environments - Demonstrated experience influencing executive stakeholders through data-driven recommendations - Experience developing KPI frameworks and executive dashboards for large-scale businesses - Strong problem-solving and structured analytical thinking skills ## Preferred Qualifications - Master's degree or MBA preferred - Experience in e-commerce, marketplace, retail, technology, logistics, or high-growth digital businesses - Experience leading regional or country-level analytics organizations - Strong understanding of customer lifecycle analytics, digital commerce economics, and consumer behavior - Experience with experimentation frameworks, A/B testing, causal inference, and forecasting methodologies - Familiarity with cloud-based analytical platforms such as AWS, Snowflake, Databricks, or Google Cloud - Proven track record influencing country leadership and C-level executives Recruitment Process and Others Recruitment Process - Application Review - Job Fit Interview - Focus Interview - Offer - The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. - Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider - This job posting may be closed prior to the stated end date for application if all openings are filled. - Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. - Those eligible for employment protection (recipients of veteran's benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Privacy Notice - Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ ## About Coupang ## Company Overview - **One-liner**: Coupang is a global technology and Fortune 150 company that reimagines commerce by integrating e-commerce, logistics, last-mile delivery, restaurant delivery, video streaming, and fintech services to wow customers. - **Entity Type**: Public (NYSE: CPNG) - **Headquarters**: Seattle, Washington, USA (global HQ); operates major hubs in Seoul, South Korea, and other locations. - **Founded**: 2010 - **Founders**: Bom Kim (Bong-Seok Kim) ## Core Business - **Primary industry/industries**: E-commerce, Logistics & Fulfillment, Retail, Food Delivery, Fintech, Content Streaming, AI-driven Commerce. - **Target customers**: B2C (primarily consumers in South Korea, with growing global operations including Taiwan, Singapore, and the U.S.). - **Mission or purpose statement**: "We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, 'How did I ever live without Coupang?'" ## Products & Services - **[Coupang (Rocket Delivery)](#)**: Core e-commerce platform offering millions of products with over 99% of orders delivered same or next day via a proprietary logistics network. Includes Rocket Fresh (groceries) and Rocket Now (ultra-fast delivery). - **[Coupang Eats](#)**: Restaurant food delivery service. - **[Coupang Play](#)**: Video streaming service (original content, sports, and licensed shows). - **[Farfetch](#)**: Global luxury fashion platform acquired by Coupang. - **[Coupang Fintech](#)**: Payment and financial services (e.g., Coupang Pay, credit card partnerships). - **[Coupang Logistics & Fulfillment Services](#)**: End-to-end logistics for third-party sellers and brands. - **[Rocket Growth](#)**: SaaS-like tools and services for sellers/suppliers to manage inventory, analytics, and advertising. ## Market Standing - **Valuation/Market Cap**: ~$25.8 billion (as of mid-2026) [LinkedIn]. - **Key Metric**: Annual Revenue of **$34.5 billion** (most recent fiscal year) [LinkedIn]. - **Notable Investors/Partners**: Publicly traded on NYSE (institutional investors include SoftBank, BlackRock, Fidelity, and others). Key partners include major global brands and local Korean suppliers. - **Growth Signals**: - Ranked **#132 on the 2026 Fortune 500**, jumping significantly [investor relations]. - Rapid AI-driven global commerce expansion (e.g., Taiwan, Singapore, and U.S. tech hubs). - 5,940 employees (linkedIn data, with monthly headcount growth of +1.1% and quarterly job posting growth of +154.2%). ## Competitive Advantages - **Fully Integrated Infrastructure**: Coupang owns and operates over 100 fulfillment and logistics centers (covering tens of millions of square feet) combined with proprietary software, AI, and machine learning to predict demand and route deliveries — a moat that competitors in Korea and emerging markets find hard to replicate. - **Speed & Reliability**: Over 99% of orders delivered same or next day (including dawn delivery) 365 days a year, setting a bar that most global e-commerce players cannot match. - **Customer Obsession Culture**: "Wow the Customer" is a core leadership principle, driving constant innovation to break traditional tradeoffs (speed, selection, price). - **Startup Culture with Fortune 150 Resources**: Offers the agility and risk-taking of an early-stage company combined with the stability, compensation, and scale of a large public corporation. ## Strategic Focus - **AI & Technology Leadership**: Heavy investment in AI/machine learning for demand forecasting, dynamic routing, and customer personalization. Actively hiring senior ML and data engineers [careers page]. - **Global Expansion**: Leveraging its Korean infrastructure playbook to enter new markets (Taiwan, Singapore) and grow its global footprint. - **Diversification into Fintech & Content**: Building out Coupang Pay, Coupang Play, and fintech products to create an ecosystem (similar to Amazon Prime's strategy). - **Farfetch Integration**: Turning the luxury fashion platform into a global growth driver. ## Why Work Here - **Culture**: "Best of both worlds" — startup energy (fast decision-making, ownership, risk-taking) with the resources of a Fortune 150 company. Flat hierarchy, open culture, and a strong "bias for action" ethos [coupang.jobs]. - **Remote/Hybrid/Office Policy**: Flexible working hours and work-from-home options are available. Many roles are based in offices (Seattle, Mountain View, Seoul, etc.) with state-of-the-art amenities including cafeterias serving three meals a day, lounge spaces, and coffee/snack bars. - **Benefits**: - Medical insurance for employee and direct family. - Paid family leave (for celebration or bereavement). - Learning programs (foreign languages, soft skills). - Global project opportunities (collaborate with teams across continents). - Team and company events (games, food, bonding). - **Engineering Culture**: High-impact projects — building the commerce infrastructure of the future (large-scale AI, logistics optimization, mobile-first, search & discovery). Emphasizes "Hire and Develop the Best" and "Learn & Iterate" principles. - **Career Growth**: Opportunities for internal rotations, upskilling, and taking on entrepreneurial initiatives within a massive scale. ## Sources 1. [Coupang Careers](https://www.coupang.jobs/en/) 2. [Why Work at Coupang](https://www.coupang.jobs/en/why-coupang/) 3. [Coupang About Us](https://www.aboutcoupang.com/aboutus/) 4. [Coupang Investor Relations](https://ir.aboutcoupang.com/overview/) 5. 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