--- title: 'Data & Analytics Lead, Sales & Revenue Operations at HONK' canonical: 'https://feeny.ai/job/data-analytics-lead-sales-revenue-operations-honk-remote-k0g6nxdgys0y' type: 'job' last_seen: '2026-10-18' --- # Data & Analytics Lead, Sales & Revenue Operations at HONK - **Company:** HONK - **Location:** Remote - **Compensation:** $135k–$165k - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-09-29 - **Last confirmed live:** 2026-10-18 - **Apply:** https://jobs.lever.co/honkforhelp/c488adf1-d17f-46c1-ac3f-cd799bf7f486 ## Job description Honk is a technology-driven roadside assistance platform that connects enterprise and retail customers with a nationwide network of service providers. We don’t own trucks. We built the marketplace, the dispatch engine, and the data infrastructure that makes the whole thing work. We’re PE-backed, scaling fast, and aggressively investing in automation / AI and excellent talent. ## The Role You'll report directly to the CFO. You won't get a detailed spec or a queue of tickets. You'll figure out what the business needs, find the data, fix what's broken and get past blockers on your own. The work starts in Sales Operations and grows into full Revenue Operations. Your first 6 months: analyst and engineer - Learn how Honk makes money: enterprise contracts, job volume, and the provider network behind them. - Answer ad-hoc questions from the CFO and sales leadership quickly and clearly - Build trusted reporting on pipeline, bookings, win rates, sales cycle, and rep productivity using Looker and Snowflake - Own the data flow from HubSpot and other GTM systems into Snowflake and BigQuery - Assess how our transformations are built and maintained today, and set up a proper modeling layer (dbt or similar) if needed After that: scientist and strategist - Build revenue and pipeline forecasts, lead and account scoring, and churn and expansion models - Support territory, quota and pricing decisions with analysis - Extend reporting from Sales into Marketing, Customer Success and Finance, and help create one version of revenue truth that ties CRM, billing and the general ledger together ## What we're looking for - 4 - 8 years in data roles, with hands-on experience in both analytics and data engineering - Strong SQL and Python - Experience with Snowflake (or another cloud warehouse) and Looker (or another BI tool) - Experience working with HubSpot CRM data, or with Salesforce data if you're willing to learn HubSpot - A track record of working independently: you've been the first data hire or the only one on a team, or you've built something from scratch without much direction - Comfort presenting to finance and company leaders ## Nice to have - dbt, Airbyte, Fivetran or reverse ETL experience - ## Experience with forecasting and statistical modeling - SalesOps, RevOps or FP&A analytics experience at a marketplace, on-demand, logistics, or insurance company - Comfort using AI tools in your data work (we use Claude and maintain our own plugin marketplace of skills) At HONK, we're a community of diverse and passionate individuals who believe in the power of remote work and the strength of inclusivity. As a remote-first company, we embrace the boundless possibilities of collaboration and flexibility, allowing our team members to thrive from anywhere in the US. HONK is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions at HONK are based on merit, qualifications, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as outlined by law. Note: HONK does not work with third-party recruiters or staffing agencies for this role. Please be aware of recruiting scams and fraudulent outreach impersonating employers online. All communication regarding this opportunity will come directly from the HONK team through official company channels. ## About HONK ## Company Overview - **One-liner**: HONK provides an AI-driven, cloud-based platform that redefines roadside assistance for insurance companies, fleets, automotive OEMs, and retailers. - **Entity Type**: Private (Series B, $31.8M total funding) - **Headquarters**: Los Angeles, California, United States - **Founded**: 2014 - **Founders**: Corey Brundage (CEO) ## Core Business - **Primary industry**: Information Technology & Services (roadside assistance technology) - **Target customers**: B2B – insurance companies, automotive OEMs, fleet/rental companies, collision repair & salvage, and membership organizations - **Mission statement**: “Help people get moving again and turn stressful situations into positive, brand-defining experiences.” ## Products & Services - **HONK Core / Enhanced / Enterprise**: Tiered, white-labeled roadside assistance platforms with AI-powered dispatch, real-time tracking, and customer communication tools. - **Specialized Vehicle Services**: Tailored roadside assistance for motorcycles, EVs, and RVs with advanced digital integrations. - **Accident & Vehicle Release Management**: Rapid tow truck dispatch and streamlined vehicle release using digital pathways and automation. - **Catastrophe Event Management**: Real-time vehicle logistics during disaster recovery (e.g., hurricanes, floods). - **Vehicle Logistics**: Efficient towing solutions for bulk vehicle movements with advanced coordination. - **Reimbursement Solutions**: White-labeled, digital interfaces for quick customer reimbursements and fraud prevention. ## Market Standing - **Valuation**: Not publicly disclosed (private company) - **Key Metrics**: - Annual Revenue: $17M (as of 2026) - Total Funding: $31.8M across 6 rounds (Seed, Series A, Series B, Debt) - Headcount: 75 employees (+2.3% YoY) - NPS: 83+ (industry high) | CSAT: 4.7 | Complaint rate: <0.5% - **Notable Investors/Partners**: Lead investors include Altpoint Ventures (led Series A and Series B). Parent company: Frontenac Company. Serves “some of the nation’s largest insurers, fleets, automotive OEMs, and retailers.” - **Growth Signals**: 50% reduction in wait time; highest customer satisfaction ratings in the industry; expanded to Philippines and Japan offices; ongoing investment in AI-driven platform. ## Competitive Advantages - **Proprietary Technology**: 10+ years of developing a purpose-built, AI-driven, cloud-based platform that integrates seamlessly with insurance claims systems. - **Network Effect**: Largest network of service vehicles nationwide, enabling fast, reliable dispatch. - **Customer Loyalty**: Industry-leading NPS (83+) and CSAT (4.7) create a strong retention moat. - **Data & Insights**: Unmatched access to real-time data and analytics, helping partners optimize costs and improve customer experience. ## Strategic Focus - **Current priorities**: Deepening AI capabilities, expanding into specialized vehicle services (EV, RV, motorcycle), and scaling enterprise partnerships with insurance and automotive clients. - **Growth direction**: International expansion (already in Philippines and Japan) and continued product innovation to reduce response times and automate claims processes. ## Why Work Here - **Culture**: Emphasizes five core values (not specified but implied from “few, but mighty”). High employee rating of 3.9/5.0 on LinkedIn (80 reviews) with strong marks for Work-Life (3.9), Culture (3.9), and Career (3.8). - **Remote/Hybrid**: Multiple roles listed as remote (e.g., Sales Engineer, Software Engineer - Full Stack Ruby, Dispatch & Escalations Supervisor). HQ in Los Angeles with on-site roles available (e.g., Sr. Analyst, Strategic Finance in Chicago). - **Notable Perks**: Opportunity to work on a platform that serves millions of roadside calls; high-impact engineering role (full-stack Ruby); commitment to “turning stressful situations into positive experiences.” - **Engineering Culture**: AI-driven, cloud-based tech stack; focus on reliability and real-time systems. ## Sources 1. [honkforhelp.com](https://www.honkforhelp.com/about) 2. [honkforhelp.com](https://www.honkforhelp.com/careers) 3. [honkforhelp.com](https://www.honkforhelp.com/) 4. [linkedin.com](https://www.linkedin.com/company/honk-technologies) 5. [jobs.lever.co](https://jobs.lever.co/honkforhelp/) ## Other roles at HONK - [Sr. Analyst, Strategic Finance](https://feeny.ai/job/sr-analyst-strategic-finance-honk-chicago-2z8szj2scqsb) — Chicago, IL - [Dispatch & Escalations Supervisor](https://feeny.ai/job/dispatch-escalations-supervisor-honk-remote-dcbj0kp3txq1) - [Account Director, Enterprise Sales](https://feeny.ai/job/account-director-enterprise-sales-honk-remote-646r84m3q632) - [Sales Engineer](https://feeny.ai/job/sales-engineer-honk-remote-kdd6dkerh7x2)