--- title: 'Data and Analytics Lead at Polymarket' canonical: 'https://feeny.ai/job/data-and-analytics-lead-polymarket-remote-6q9g31m5pbp7' type: 'job' last_seen: '2026-10-18' --- # Data and Analytics Lead at Polymarket - **Company:** Polymarket - **Location:** Remote - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-10-01 - **Last confirmed live:** 2026-10-18 - **Apply:** https://jobs.ashbyhq.com/polymarket/0752edc4-e728-4946-b3d9-4719a6271072 ## Job description ## About Polymarket Polymarket is the world's largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized "house," Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future. We're growing fast, both in terms of volume ($21B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire. ## About the Role CX generates some of the richest data at Polymarket: every contact, every resolution, every point of friction. Right now, that data isn't working hard enough. You'll change that. You'll build the CX data and analytics function from the ground up. That means defining the metrics that matter, creating a single source of truth for service levels, CSAT, contact rate, handle time, and first-contact resolution, and delivering the reporting and insight that CX leadership actually uses to make decisions. You'll lead the Analytics Engineers on the CX team and serve as the primary connection point to Polymarket's central data engineering team. This is a builder role. The function doesn't exist yet in any mature form, and you'll be setting the vision, the roadmap, and the standards. You should be as comfortable writing SQL to diagnose a contact spike as you are presenting findings to a VP. If an insight doesn't change a decision, it doesn't count. ## What You'll Do - Define and own the CX metrics layer: service levels, CSAT, handle time, first-contact resolution, contact rate, and the dbt models that power them. - Write SQL and build data models to diagnose contact rate spikes, identify friction points, and surface root causes to the teams who can fix them. - Lead and develop the Analytics Engineering team: set priorities, review work, and make sure output maps directly to CX team needs. - Partner with Polymarket's central data team to build the pipelines and shared infrastructure CX depends on, and unblock that work when it stalls. - Deliver weekly metrics summaries and insight packages to CX leadership, with clear recommendations, not just charts. - Build the measurement framework for AI agents and automation across CX, so the team knows what's working, what isn't, and where to invest next. - Apply forecasting and modeling to operational problems like staffing, contact driver classification, and AI deflection rates. ## What We're Looking For - 6+ years in analytics or data science, with at least 2 years leading an analytics team. - Expert SQL, hands-on dbt experience, and fluency in at least one modern BI tool (Looker, Tableau, Mode, Hex, or similar). - A track record of building an analytics function or data model from scratch, not just inheriting one. - Experience working with customer support data and systems, and an understanding of the metrics that matter in a CX context. - Strong data storytelling for executive audiences: you can turn a complex analysis into a clear recommendation. - Comfortable working directly with engineering and data platform teams to get pipeline and infrastructure work done. - (Plus) Experience with NLP or LLM-based approaches to ticket classification or contact driver analysis. - (Plus) Background in fintech, crypto, or trading platforms. ## Benefits - Competitive salary & equity - Unlimited PTO - Full Health, Vision, & Dental coverage - 401k match - Hardware setup: new MacBook Pro, big display, & accessories Pay Transparency Base salary range: $250,000 to $275,000, plus equity and benefits. This is a good-faith range for the level we're hiring at. Experience varies widely within a title here, so if your expectations fall outside it, reach out anyway. We're always happy to talk it through. ## About Polymarket ## Company Overview - **One-liner**: Polymarket is the world's largest prediction market platform, enabling users to trade on the outcomes of real-world events to surface a crowd‑driven signal of what people actually believe will happen. - **Entity Type**: Private (multiple funding rounds; latest $2B corporate round led by Intercontinental Exchange in November 2025) - **Headquarters**: New York, New York, United States - **Founded**: 2020 - **Founders**: Not publicly available ## Core Business - **Primary industry**: Prediction markets / Information markets / Financial technology - **Target customers**: B2C (30 million monthly visitors) and B2B (institutional investors, media, financial firms using data for research and hedging) - **Mission or purpose**: “Become the new front page of the internet” and “Define the coming era of finance” by rewarding conviction and bringing private insight to life in the public forum [careers.polymarket.com](https://careers.polymarket.com/) ## Products & Services - **Polymarket Platform (Prediction Markets)**: A decentralized platform where users trade on the probabilities of future events across politics, geopolitics, business, culture, and breaking news. Real‑time, crowd‑driven forecasts often more accurate than polling. [polymarket.com](https://polymarket.com/) - **Event‑Data Feeds**: Aggregated market probabilities distributed via partnerships with X, Substack, Yahoo Finance, and other media to provide “the true signal in world events.” [careers.polymarket.com](https://careers.polymarket.com/) - **Institutional & Media Solutions**: Partnerships with Dow Jones (official information market for WSJ, Barron’s, MarketWatch) and Intercontinental Exchange (owner of NYSE) to distribute event‑driven data to global markets and power next‑generation hedging strategies. [careers.polymarket.com](https://careers.polymarket.com/) ## Market Standing - **Valuation/Market Cap**: Not disclosed; total funding exceeds $2.87B (see below) - **Key Metric**: - **Annual Revenue**: $17.9M (as reported by LinkedIn) - **Total Funding**: $2.874B (including a $2B corporate round from Intercontinental Exchange in November 2025, a $45M Series B led by Founders Fund in May 2024, and earlier rounds) - **Notable Investors/Partners**: - Intercontinental Exchange (lead in 2025 corporate round) - Founders Fund (lead in Series B) - Dow Jones (official data partnership) - Key acquisitions: QCEX ($112M), Brahma, Dome - **Growth Signals**: - Monthly visitors: ~45 million (global rank #816, traffic up +373% year‑over‑year) - Headcount: 201 employees (+775% YoY) - Active job postings: 42 (monthly +44.8%, yearly +1300%) - Expanded to 20 countries; offices in New York, United States (HQ), plus remote presence ## Competitive Advantages - **First‑mover and market dominance** in prediction markets with the deepest liquidity and widest event coverage. - **Institutional credibility** through partnerships with Intercontinental Exchange (NYSE owner) and Dow Jones – an unmatched bridge between retail prediction markets and traditional finance. - **Real‑time, crowd‑sourced accuracy** that is often faster and more reliable than polls or experts, attracting both retail users and institutional clients. - **Network effects**: 30M monthly visitors provide the liquidity that makes the platform useful; data feeds are increasingly embedded in major media and financial platforms. ## Strategic Focus - **Institutional expansion**: Leveraging partnerships with ICE and Dow Jones to integrate Polymarket data into financial research, hedging, and media. - **Becoming the “front page of the internet”** – making market probabilities the default way to understand any breaking news event. - **Defining the next era of finance** by merging real‑time information markets with traditional financial instruments. - **Talent acquisition**: Actively hiring quantitative traders, data analysts, derivatives experts, AML compliance officers, and engineering roles to scale platform, security, and institutional support. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/polymarket) ## Why Work Here - **High‑growth environment**: 775% headcount growth in the past year; massive traffic scaling and institutional adoption create exciting challenges. - **Mission‑driven culture**: Build the “information market” that cuts through noise and empowers better decision‑making – a blend of finance, tech, and media. - **Engineering & data focus**: Tech stack includes blockchain, PostgreSQL, ClickHouse, Terraform, Python, and JavaScript; roles span application security, AI ops, data engineering, and Android development. - **Remote & office flexibility**: Headquarters in New York, NY; operates in 20 countries. Hybrid/remote policy not specified but international presence suggests flexibility. - **Compensation & culture**: Employer rating 4.3/5 (perfect scores for work‑life, compensation, culture, career). Senior Accounting Manager salary listed at $225k–$240k (New York). [indeed.com](https://www.indeed.com/cmp/Polymarket) - **Notable perks / engineering culture**: Emphasis on decentralized finance, open‑source principles, and “rewarding conviction” – a fast‑paced, intellectually stimulating environment. ## Sources 1. [careers.polymarket.com](https://careers.polymarket.com/) 2. [polymarket.com](https://polymarket.com/) 3. [linkedin.com (company profile)](https://www.linkedin.com/company/polymarket/jobs) 4. [indeed.com (salary data)](https://www.indeed.com/cmp/Polymarket) 5. [jobs.ashbyhq.com (open roles)](https://jobs.ashbyhq.com/polymarket) ## Other roles at Polymarket - [Staff Backend Engineer](https://feeny.ai/job/staff-backend-engineer-polymarket-new-york-neyfv52b6xg1) — New York, NY - [Staff Software Engineer, Mission Control](https://feeny.ai/job/staff-software-engineer-mission-control-polymarket-new-york-2vr1b8f9f9x5) — New York, NY - [Capacity Planning Lead](https://feeny.ai/job/capacity-planning-lead-polymarket-remote-cx5g4mdgvwx8) - [Real Time Analyst](https://feeny.ai/job/real-time-analyst-polymarket-remote-emgznp581m3d) - [In-House Support Operations](https://feeny.ai/job/in-house-support-operations-polymarket-remote-bwf38n0ghcx8) - [Escalations And Complaints Lead](https://feeny.ai/job/escalations-and-complaints-lead-polymarket-remote-7g37q9sp0z6q) - [Executive Community Relations Lead](https://feeny.ai/job/executive-community-relations-lead-polymarket-remote-5adwv98whqg9) - [Incubation Management Lead](https://feeny.ai/job/incubation-management-lead-polymarket-remote-v1bfpnf9sj4v) - [Analytics Engineer, Customer Experience](https://feeny.ai/job/analytics-engineer-customer-experience-polymarket-remote-jqfptyf70rh3) - [Technical Program Manager CX Tooling](https://feeny.ai/job/technical-program-manager-cx-tooling-polymarket-remote-zfby1awzxhx7)