---
title: 'Data Center Operations Analyst - Mainframe Operations at Ensono'
canonical: 'https://feeny.ai/job/data-center-operations-analyst-mainframe-operations-ensono-chennai-0gtj01y1en3z'
type: 'job'
last_seen: '2026-10-18'
---

# Data Center Operations Analyst - Mainframe Operations at Ensono

- **Company:** Ensono
- **Location:** Chennai, India
- **Posted:** 2026-10-10
- **Last confirmed live:** 2026-10-18
- **Apply:** https://ensono.com/company/careers/jobs-board/?gh_jid=4739000005

## Job description

## ABOUT US

Ensono is a hybrid IT services provider that sees a world in transformation. We understand the world of business has become more complex, layered, and interdependent because we’re enabling the IT infrastructure for that transformation. Our clients are some of the most innovative and forward-thinking companies in the world and we help keep their businesses thriving. With nearly 50 years of experience, we optimize and modernize IT infrastructure by amplifying the power of mainframes and mid-range servers with the agility of cloud. Check us out at [www.ensono.com.](https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ensono.com%2F&data=05%7C02%7CJennifer.Joseph%40Ensono.com%7Ce601069ca71a4b1335e808dc1c0f8fe5%7Cd483ed84f7bf4078a58ffb250feccf8f%7C0%7C0%7C638416100371036807%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=np2ZJ3pL08ChK%2FWgUB%2FCs1FmCakVjSY5HN%2BqSstWs%2B4%3D&reserved=0)

Job Summary

Reporting to the OPS Manager, as part of the Mainframe Operations team, you will be responsible for delivering a highly client focused support service in shared/ dedicated support environment, Support Level to exceed client expectations both in technical resolution and customer service.

Supporting Mission Critical infrastructure for Ensono’s clients, delivering a responsive and exceptional support service you’ll resolve complex technical client incidents and problems. Using your proven communication, analytical, and problem-solving skills you will help identify, communicate, and resolve issues to optimize our clients’ infrastructure.

This position is part of a team providing Mainframe Operations support for system and customer batch processing. System and online monitoring, batch ABEND & recovery and system restarts. Individual will be responsible for interacting with the internal and external customers directly in relation to system and batch related requests, problems, and natural processing on the Mainframe platform.

- Your day-to-day role will expose you to a diverse mix of client solutions and multiple vendor technologies. In addition to our online training portal - ‘Ensono University’, you’ll be supported by both internal and external training. Longer term objectives will concentrate on helping you develop the skills and experience necessary for you to progress on your chosen career path.

Required Skills:

- Minimum 3- 5 years of experience in Mainframe Operations.
- Candidates should possess strong knowledge on Mainframe Operations; Batch monitoring, Console Operations, Ad hoc job Scheduling and IPL Activities.
- Extensively worked on any of the Scheduling OPC / CA7/ ZEKE/ Control-M / ESP tool for Production / Batch Monitoring.
- Strong knowledge in Console Operations and should worked in complex Sysplex environment.
- Able to provide 2nd Level support for System and online monitoring, batch ABEND & recovery and system restarts.
- Strong knowledge on MVS, VTAM, JCL, IPL, HMC Concepts, TSO, JES2, CICS, TAPE, SDSF.
- Able to understand the JCL structure and do necessary changes per instructions from application programmer.
- Sound knowledge on all ITIL process, Problem/Incident/Change.
- Ready to work in 24x7 environments.

To operate effectively as an operations Technician:

- Check each system for outstanding messages and or batch abends on a regular basis.
- Scan batch output to find actual cause of failure.
- Push critical batch in order to meet SLA’s
- Able to understand and perform customers documented procedures.
- Able Identify task or issues that can be improved and send ticket to correct team.
- Able to determine quickly the severity of a problem and make appropriate escalations.
- Run Client Batch Schedules
- Triage for job errors and user situations
- Monitor Batch / Monitor Systems / Monitor alerts
- Start and Stop Subsystems (JES, IMS, DB2)
- Create and/or manage Incident & Request tickets
- Provide client reporting (Batch)
- Ad hoc job Scheduling
- Printing Support / Schedule restores / Project work
- Break-fix support / Application Startup/Shutdown

Soft Skills

- Excellent oral / written communication, interpersonal and time-management skills.

- Ability to work in a flexible, team-oriented and constantly changing environment.
- Ability to communicate effectively and consistently with all levels of the organization, and to work   independently without direct supervision.
- Ability to support and help the senior team members in correction of production incidents.
- Good technical writing and documentation skills and willingness to adequately document all work performed.

Shift Timing- 24*7 Rotational Shift

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request

## About Ensono

## Company Overview
- **One-liner**: Ensono is a managed IT services provider specializing in mainframe modernization, hybrid cloud migration and management, and AI enablement for Fortune 500 enterprises.
- **Entity Type**: Private
- **Headquarters**: Downers Grove, Illinois, USA
- **Founded**: 2015 (spun off from a larger entity; celebrated 10 years in 2025)
- **Founders**: Not publicly available (formed as a spin-off/private equity-backed entity)

## Core Business
- **Primary industry/industries**: IT Services & Consulting, Managed Cloud Services, Mainframe Modernization
- **Target customers**: B2B Enterprise; specifically Fortune 500 companies in highly regulated sectors including Financial Services, Insurance, Healthcare, Public Sector, Retail, and Manufacturing
- **Mission or purpose statement**: "To be a relentless ally, disrupting the status quo, enabling our clients to do great things" [ensono.com](https://www.ensono.com/company/about-us/)

## Products & Services
- **Mainframe Modernization**: Services to modernize legacy mainframe environments, including migration to cloud (Azure, AWS) and modernization of workloads.
- **Cloud Migration + Managed Cloud**: Consulting and managed services for migrating to and operating within hybrid cloud environments (AWS, Microsoft Azure).
- **Data + AI**: Predictive analytics and AI/ML services to turn data into business outcomes.
- **Managed IT Services**: Ongoing infrastructure management, security, and operations for enterprise IT environments.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric (Total Funding/Revenue)**: Revenue is not publicly disclosed. The company is backed by private equity (Kohlberg & Company is a known investor).
- **Notable Investors/Partners**: Kohlberg & Company (private equity); AWS (Premier Managed Service, Consulting, and Mainframe Modernization Partner); Microsoft Azure (2020 Azure Partner of the Year); IBM (multiple Challenge Coin awards); Kong (award-winning partnership with Pay.UK) [ensono.com](https://www.ensono.com/)
- **Growth Signals**: Named a "Top 15 managed services growth company"; celebrated 10 years of progress in January 2026; appointed Alisdair Wright as Managing Director of Europe in January 2026; won a Kong Innovation Award for a fraud prevention platform with Pay.UK in December 2025 [ensono.com](https://www.ensono.com/insights-and-news/newsroom-and-press/ensono-celebrates-10-years-of-progress-transforming-the-future-of-modern-services/)

## Competitive Advantages
- **Mainframe expertise**: Recognized as an ISG leader in Mainframe-as-a-Service, Mainframe Modernization, and Mainframe Operations — a rare and deep specialization.
- **Hyperscaler partnerships**: Premier partner status with both AWS and Microsoft Azure, offering multi-cloud flexibility.
- **"Relentless ally" model**: Positions itself as a transparent, flexible partner rather than a vendor, with a focus on long-term client relationships.
- **Highly regulated industry focus**: Deep expertise in compliance-heavy sectors (finance, insurance, healthcare, government) which creates high switching costs.
- **Associate Equity Program**: All associates are offered equity through the Associate Equity Appreciation Program (AEAP), aligning employee and company success [ensono.com](https://www.ensono.com/company/careers/).

## Strategic Focus
- **Hybrid cloud & mainframe modernization**: Helping clients bridge legacy systems with modern cloud architectures.
- **AI enablement**: Turning data into actionable insights via AI/ML, a key growth vector.
- **European expansion**: Recent appointment of a Managing Director for Europe signals geographic growth.
- **Talent development**: Investing in the "Ensono Academies" to develop next-gen tech leaders and the "Fellows Program" to retain expert technologists in non-managerial executive roles.

## Why Work Here
- **Culture**: High employee engagement (92% overall engagement in a Gallup survey with 91% participation rate). Core values: Honesty, Reliability, Curiosity, Collaboration, Passion [ensono.com](https://www.ensono.com/company/culture/).
- **Work model**: "Global-first organization" with physical offices in Europe, India, and the United States, plus remote workforce concentrations. Remote, hybrid, and office-based roles available globally.
- **Perks**: Health and benefits from day one; paid volunteer days; Associate Equity Appreciation Program (AEAP); Ensono University for continuous learning; recognition and award programs.
- **Engineering culture**: Focus on innovation without requiring management responsibilities through the "Fellows Program" (Technical Fellow Career Path). IBM Champions are recognized and celebrated within the company.
- **DEI & Community**: Associate Community Groups (Culture Clubs), Ensono Women Connected initiative, global charity programs, and sustainability commitments.
- **Growth**: Strong emphasis on internal mobility and career development via "Ensono Academies" and ongoing learning.

## Sources
1. [ensono.com](https://www.ensono.com/)
2. [ensono.com - About Us](https://www.ensono.com/company/about-us/)
3. [ensono.com - Careers & Culture](https://www.ensono.com/company/careers/)
4. [ensono.com - Company Culture](https://www.ensono.com/company/culture/)
5. [ensono.com - Jobs Board](https://www.ensono.com/company/careers/jobs-board/)
6. [ensono.com - Newsroom (10 Year Anniversary)](https://www.ensono.com/insights-and-news/newsroom-and-press/ensono-celebrates-10-years-of-progress-transforming-the-future-of-modern-services/)
7. [ensono.com - Newsroom (Kong Innovation Award)](https://www.ensono.com/insights-and-news/newsroom-and-press/ensono-wins-kong-innovation-award-for-fraud-prevention-platform-with-pay-uk/)
8. [ensono.com - Newsroom (Europe MD Appointment)](https://www.ensono.com/insights-and-news/newsroom-and-press/ensono-appoints-alisdair-wright-as-managing-director-of-europe/)

## Other roles at Ensono

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- [Mainframe Modernization Architect](https://feeny.ai/job/mainframe-modernization-architect-ensono-bengaluru-wn99c3z24a89) — Bengaluru, India / Chennai, India / Pune, India
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