---
title: 'Data Centre Facilities Technician at Macquarie Technology Group'
canonical: 'https://feeny.ai/job/data-centre-facilities-technician-macquarie-technology-group-macquarie-park-34x35tx1hcxp'
type: 'job'
last_seen: '2026-11-11'
---

# Data Centre Facilities Technician at Macquarie Technology Group

- **Company:** Macquarie Technology Group
- **Location:** Macquarie Park, Australia
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-11-09
- **Last confirmed live:** 2026-11-11
- **Apply:** https://jobs.lever.co/macquarietechnologygroup/e231d96a-44ef-4e02-a952-311272a62954

## Job description

## About Us

Macquarie Data Centres are Australia's most experienced Data Centre Provider and experts in seriously secure, sovereign and compliant data centres.

Our AI and cloud data centres are trusted by the world’s biggest hyperscalers, Global Fortune 500 companies and 42% of the Australian Federal Government. All our campuses are Certified Strategic by the Australian Federal Government and backed by a highly experienced cohort of government cleared engineers.

We are an owned by the ASX listed Macquarie Technology Group.

Step into one of Australia’s most secure, high-performance Data Centres and launch your engineering career supporting mission-critical infrastructure for cloud, defence and enterprise customers.

The Opportunity

Utilize your facilities management skills and experience and play a key role in supporting Macquarie Technology's Customer Mission Critical Services. You will play an integral part in the maintenance of facility infrastructure and in the response to any incidents related to the Data Centre facilities.  This role requires shift hours to ensure coverage of our facilities.

The role covers the three key areas: Continuous proactive facility maintenance and contractor coordination, Supporting the Facility Manager Response and Resolution of facility incidents related to Macquarie Data Centre (MDC) Facilities

The Data Centre Facility Technician also provides the necessary support and management to ensure Data Centre access security is maintained and assist with the creation and execution of relevant work processes and procedures. The MDC Operations Team is responsible for delivering world’s best data centre services. You’ll have the opportunity to work with emerging, new technologies and products, and experience opportunities to learn and grow while being supported by a highly motivated and diverse team.

Why Us?

- We're Great Place to Work Certified 2023, 2024 and 2025.
- Australia's #1 [Great Place To Work](https://www.linkedin.com/company/great-place-to-work-us/) in Technology, 2026.
- For the third year in a row, we have been named a Global Winner of the 2026 Gallup Exceptional Workplace Award!
- We have the highest Net Promoter Score on the ASX, the [World's best customer experience](https://www.businessthink.unsw.edu.au/articles/macquarie-telecom-tudehope-customer-experience) & [crowned in 2020 at the World Communications Awards](https://www.scoop.co.nz/stories/BU2010/S00476/macquarie-telecom-group-wins-best-customer-experience-in-the-world.htm).
- You’ll make an impact: Enjoy being part of a driven team with a collaborative culture that values decision-makers and action.
- We Invest in you: Accelerate your career through our learning and development opportunities - think Gallup strengths-based training, defined career pathways and fantastic internal mobility opportunities across the group.

## What you will do

- Manage third party contractors during specialized facility equipment maintenance and servicing visits.
- Follow key Data Centre Facility Processes (Incident Management, Change Management, Access Management, Preventive Maintenance Plans).
- Attend major switching operations including annual mains fail simulation tests and major maintenance of the MEP.
- Perform and coordinate preventative maintenance actions to support reliable and scalable Data Centre infrastructure.
- Capacity Planning: managing and projecting the Data Centre requirements.
- Review facilities and services to meet business needs, including Rack allocation, Power Supply, Cooling Systems.
- Support and management for Physical Access and Logical Security to be maintained.
- Maintain restricted information and documentation security as per Security Policies and Procedures.
- Understand IT network topologies, revenue data collection designs and software tools to ensure uptime billing processes.
- Participate in the Change Management Process for MDC Operations.
- Respond to all Macquarie Campus reported facility and security incidents to resolve them within agreed SLA thresholds.
- Understand the MEP so emergency procedures outside standard SOP’s are readily applied to reduce/recover from disasters.
- Attend major switching operations including annual mains fail simulation tests and major maintenances of MEP
- Support Sales/Technical Consultants during the pre-sale process to determine customer requirements.

## Your ideal skills and experience

- At least 2 years hands-on shift operations experience in Enterprise Data Centres
- Proven record in respect of dealing with Data Centre MEP technologies
- Proven record in developing and executing Data Centre routine maintenance activity
- Good knowledge of building services (Structural, DRUPS/UPS, HV/LV switchgear, Electrical Design, Generators, Security Systems, HVAC, Fire, Security, EMS, ECMS, BMS)
- Curious, proactive and keen to “learn by doing”
- Strong communicator & team player
- Flexible, with a mission-critical mindset

If this excites you, apply now, we'd love to hear from you!

## About Macquarie Technology Group

## Company Overview
- **One-liner**: Macquarie Technology Group is Australia’s data centre, cloud, cyber security and telecom company for mid‑to‑large business and government customers [macquarietechnologygroup.com](https://www.macquarietechnologygroup.com/).
- **Entity Type**: Public (ASX: MAQ) [macquarietechnologygroup.com/investors](https://www.macquarietechnologygroup.com/investors/)
- **Headquarters**: Sydney, NSW, Australia [au.seek.com](https://au.seek.com/companies/macquarie-technology-group-433446)
- **Founded**: Not publicly available (the company traces its roots to the early 1990s as Macquarie Telecom, but a specific founding year is not stated in the provided sources)
- **Founders**: Not publicly available

## Core Business
- **Primary industries**: Data centres, cloud services, cyber security, telecommunications
- **Target customers**: Mid‑sized and large enterprises, Federal Government agencies (serves 42% of Federal Government agencies) [macquarietechnologygroup.com](https://www.macquarietechnologygroup.com/)
- **Mission / Purpose**: To deliver the best customer experience in Australia, underpinned by a “Personal Accountable Service” (PAS) culture and a commitment to being “refreshingly different” [macquarietechnologygroup.com](https://www.macquarietechnologygroup.com/)

## Products & Services
Macquarie Technology Group operates four core businesses:

- **[Macquarie Cloud Services](https://www.macquarietechnologygroup.com/cloud-services/)**: Specialists in hybrid IT – integrates data centre, cloud services, and dedicated servers, managing private, public, and hybrid cloud hosting for business customers.
- **[Macquarie Data Centres](https://www.macquarietechnologygroup.com/data-centres/)**: Portfolio of certified Tier III colocation, connectivity, and engineering services, ranging from a single rack to multi‑megawatt hyperscale requirements. Campuses are located in Sydney (Macquarie Park) and Canberra.
- **[Macquarie Government](https://www.macquarietechnologygroup.com/government/)**: Australian specialists in cyber security, secure cloud, and data centres for Federal Government, delivering services to 42% of Federal Government agencies.
- **[Macquarie Telecom](https://www.macquarietechnologygroup.com/telecom/)**: Full‑service provider of data, voice, mobile, and colocation services for business customers.

## Market Standing
- **Valuation / Market Cap**: Not disclosed in provided sources; publicly traded on the ASX (MAQ).
- **Key Metric**:
  - **Annual Revenue**: Not publicly available in search results.
  - **Total Funding / Investment**: Secured a A$200 million hybrid investment from the National Reconstruction Fund Corporation (NRFC), a sovereign investor established by the Australian Government [macquarietechnologygroup.com/investors](https://www.macquarietechnologygroup.com/investors/).
- **Notable Investors / Partners**: National Reconstruction Fund Corporation (NRFC); also recognized as a “Certified Strategic” partner by the Australian Federal Government [macquarietechnologygroup.com](https://www.macquarietechnologygroup.com/).
- **Growth Signals**:
  - Live Net Promoter Score (NPS) of +82 (and previously reported +86, the highest of any ASX company in Australia) [macquarietechnologygroup.com](https://www.macquarietechnologygroup.com/).
  - Won “Best Customer Experience in the World” for its Heartbeat program at the World Communications Awards (2020).
  - Named the 2025 #1 Technology Great Place to Work in Australia for the second year running [macquarietechnologygroup.com](https://www.macquarietechnologygroup.com/).
  - Three‑peat Gallup Exceptional Workplace Award winner [macquarietechnologygroup.com/careers](https://www.macquarietechnologygroup.com/careers/).
  - Employee headcount reported as 101–1,000 on SEEK [au.seek.com](https://au.seek.com/companies/macquarie-technology-group-433446).

## Competitive Advantages
- **Exceptional customer experience**: Highest NPS among ASX companies (+86), with live tracking showing +82 over the last 3 months.
- **Sovereign & certified infrastructure**: Data centres are Tier III certified, part of the nation’s critical infrastructure, and designated “Certified Strategic” by the Australian Federal Government.
- **Deep government trust**: Serves 42% of Federal Government agencies, providing a strong moat in the public sector.
- **Integrated offering**: Combines cloud, data centre, cyber security, and telecom under one roof, enabling hybrid IT solutions for complex enterprise needs.

## Strategic Focus
- Scaling data centre capacity to meet growing demand from AI and cloud workloads, particularly at the Macquarie Park Data Centre Campus in Sydney.
- Leveraging the A$200 million NRFC investment to accelerate infrastructure development and innovation.
- Continuing to invest in cyber security and sovereign cloud capabilities for government and regulated industries.

## Why Work Here
- **Culture**: Recognised as a three‑peat Gallup Exceptional Workplace Award winner and #1 Technology Great Place to Work in Australia (2025). The culture is built on “Personal Accountable Service” (PAS), where employees are driven to deliver exceptional results for customers.
- **Flexibility**: Hybrid working model – teams are expected in the office 3 days per week, with the option to come in as needed [macquarietechnologygroup.com/careers](https://www.macquarietechnologygroup.com/careers/).
- **Wellbeing & Perks**: Free Employee Assistance Program (EAP) for employees and their families, additional leave options (purchased leave, discretionary study leave, birthday sleep‑in), and regular celebrations for milestones and customer experience targets.
- **Career Growth**: Offers graduate programs (“Cloud Networking and Cyber Graduate Program” for 2026) and opportunities for experienced professionals across all four business units. A dedicated Talent Acquisition Partner guides candidates through the process.
- **Engineering & Tech Focus**: Opportunities to work with cutting‑edge data centre infrastructure, cloud platforms, and cyber security solutions for Australia’s largest enterprises and government agencies.

## Sources
1. [macquarietechnologygroup.com](https://www.macquarietechnologygroup.com/)
2. [macquarietechnologygroup.com/investors](https://www.macquarietechnologygroup.com/investors/)
3. [macquarietechnologygroup.com/careers](https://www.macquarietechnologygroup.com/careers/)
4. [au.seek.com](https://au.seek.com/companies/macquarie-technology-group-433446)

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