---
title: 'Data Collection Operations Manager at Mitek Systems'
canonical: 'https://feeny.ai/job/data-collection-operations-manager-mitek-systems-amsterdam-a0dgzkemcjcn'
type: 'job'
last_seen: '2026-11-04'
---

# Data Collection Operations Manager at Mitek Systems

- **Company:** Mitek Systems
- **Location:** Amsterdam, Netherlands
- **Compensation:** €50k–€65k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-11-03
- **Last confirmed live:** 2026-11-04
- **Apply:** https://jobs.lever.co/miteksystems-2/5ebe44ac-5449-4635-8bca-89eca30362b5

## Job description

Mitek (NASDAQ: MITK) is a global leader in digital & biometric identity authentication, fraud prevention, and mobile deposit solutions. Our verified identity platform and advanced image capture solutions are built on the latest advancements in biometric recognition, artificial intelligence, computer vision and machine learning, and trusted by over 7,500 organizations worldwide. We are headquartered in San Diego, California, with operations in the United Kingdom, Spain, France, Mexico, and the Netherlands. Visit us at www.miteksystems.com. We are Virtual 1st! Whether you choose to work remotely from your home office or in-person from one of Mitek’s offices, our practices, processes and tools are designed to enable your success. At Mitek, the Future of Work is about flexibility and preference wherever and whenever we are working. Because we care about our candidates, employees and customers, we include an in-person meeting as part of our hiring process. It’s one of the ways we live our mission to “Protect What’s Real.” At Mitek, we believe that teams are more resilient, effective, and innovative when they benefit from a wide range of ideas, lived experiences, and perspectives. The strength of our organization is deeply rooted in the people who power it.​ We know that a workforce reflecting the richness of our communities and customers helps us better serve their needs.

As our Data Collection Operations Manager, you’ll hire, develop, and lead a four-person team creating image datasets used to train machine learning models for identity verification and fraud detection. You’ll oversee collection quality, project delivery, secure working practices, and continuous improvement while supporting the team with hands-on collection and basic equipment troubleshooting. The work being managed can include tasks such as printing out IDs for the system to detect as printouts, printing out generated face images as masks, taking photos of these simulated attacks with different mobile devices or tablets, and tagging them with the exact scenario being collected. This manager will need to provide feedback to the team on their mistakes and how to work more effectively.

Mitek operates with a Virtual 1st approach; however, this position requires working onsite at our Amsterdam office five days per week because of the physical collection activities and secure handling of sensitive materials.

## What You'll Do (Essential Responsibilities)

- Manage the process of data creation and collection to ensure collection projects are completed on schedule and meet the delivery needs.
- Maintain a secure, organized collection workspace and ensure the team follows established procedures for handling sensitive data, documents, and equipment.
- Measure the performance of the team and suggest and implement new practices and tool updates to improve team efficiency.
- Communicate collection progress and status to management and internal stakeholders.
- Establish best practice procedures for your team and provide training and guidance in collection practices.
- Address hardware/IT problems in the physical workspace and with the team’s equipment.  Perform troubleshooting tasks with the guidance of remote IT professionals.
- Work alongside the collection team to experience difficulties, identify improvements, and help meet delivery deadlines when needed.

Managerial Responsibilities

- Has authority to hire, develop, appraise, discipline and approve time and attendance for team members
- The intended number of direct reports is 4 employees in Data Collection roles.

## Who You Are (Soft Skills and Attributes)

- An effective communicator, comfortable coordinating with multiple stakeholders with different priorities, while simultaneously progressing multiple projects.
- Able to adapt and motivate when priorities or requirements change, and skilled at updating plans and team communications to support alignment, while encouraging them to do the same.
- Able to review the team’s work and provide feedback such as constructive guidance, celebrating individual and team success, and suggesting improvements to processes.

## What You Need

- Bachelor’s degree in computer science or management, or relevant experience
- English communication skills sufficient to explain procedures, coach team members, and report progress to international stakeholders
- Demonstrated people management experience, including coaching employees, reviewing performance, setting priorities, and participating in hiring.
- Experience handling sensitive or personal data and following established privacy, access-control, and security procedures, including familiarity with GDPR requirements.
- Experience with participation in the hiring process
- Experience working with sensitive data
- Experience operating and troubleshooting phone and computer equipment

What Would Be Nice (Preferred Skills & Experience)

- Experience in a management position where you have hired a team
- Experience with moving and hooking up computer peripherals and coordinating the use of shared devices within a team
- Experience in a multi-office company where leadership and other collaborating teams are not in the same physical location
- Experience supporting data collection, annotation, or quality assurance for machine learning, particularly image datasets, computer vision, biometrics, or identity verification.
- Experience with entry-level IT work
- Experience working with Windows and MacOS computers
- Experience working with Android and iOS devices

Working Conditions

- Onsite five days per week at our Amsterdam office.
- Movement of some physical hardware (such as printers and monitors)
- Use and management of many kinds of computer hardware and mobile devices
- Maintaining a physically secure and organized environment

We take pride in enabling career growth in an environment of innovation and teamwork.  Our commitment to all Mitekians is to do meaningful work that matters.  Our culture is defined by delivering our best to our customers by providing high value solutions and impactful outcomes, by continuously challenging convention, and by caring for each other through collaboration and celebrating our successes.  We are committed to creating competitive, equitable compensation & benefits programs and career development opportunities. Benefit offerings – may vary based on geographic location Wellness: Universal, supplemental, and private healthcare plan choices based on country specifics Financial future: retirement/pension plan contributions, MTK stock plan participation Income protection: life event & disability coverage Paid time off: generous annual leave, company holidays, volunteer time off Learning: e-learning license, tuition reimbursement, hackathons Home office setup allowance Additional/optional benefits: pet insurance, identity theft protection, legal assistance We sincerely appreciate your interest in Mitek. We know your time is valuable and look forward to the potential of speaking with you further!

## About Mitek Systems

## Company Overview
- **One-liner**: Mitek Systems is a global leader in digital identity verification and fraud prevention, providing enterprise-grade solutions that use AI, biometrics, and image capture to protect digital transactions.
- **Entity Type**: Public (NASDAQ: MITK)
- **Headquarters**: San Diego, California, United States
- **Founded**: 1986 (company timeline states 1986, but some sources also cite 1985 [linkedin.com](https://linkedin.com/company/miteksystems))
- **Founders**: Not publicly available

## Core Business
- **Primary Industry**: Digital Identity Verification, Fraud Prevention, Cybersecurity, Financial Technology
- **Target Customers**: B2B – Enterprise businesses in highly regulated industries, including major banks, fintechs, telecoms, insurance companies, and marketplaces [investors.miteksystems.com](https://investors.miteksystems.com/)
- **Mission**: “To protect what’s real” across digital interactions [miteksystems.com](https://www.miteksystems.com/about)

## Products & Services
- **Mobile Deposit®**: The first app to allow consumers to deposit checks via smartphone, processing over 8.8 billion checks analyzed to date [miteksystems.com](https://www.miteksystems.com/about).
- **Check Fraud Defender™**: An AI-driven fraud detection platform using consortium data to identify altered and fraudulent checks across channels [miteksystems.com](https://www.miteksystems.com/about).
- **IDLive® Face**: A passive liveness detection and face biometric solution; achieved top marks in U.S. DHS testing [miteksystems.com](https://www.miteksystems.com/about).
- **Mitek Verified Identity Platform (MiVIP)**: A unified identity orchestration platform for end-to-end KYC, identity verification, and fraud prevention [miteksystems.com](https://www.miteksystems.com/about).
- **Identity Verification & Biometrics**: Document verification, selfie matching, voice biometrics, and deepfake/injection attack detection [miteksystems.com](https://www.miteksystems.com/about).

## Market Standing
- **Valuation/Market Cap**: ~$401 million (as of data referenced) [linkedin.com](https://linkedin.com/company/miteksystems)
- **Key Metric (Revenue)**: $179.7M annual revenue; FY2026 Q3 (ended June 30, 2026) revenue of $54,038,000 [linkedin.com](https://linkedin.com/company/miteksystems)
- **Notable Customers/Partners**: 7,000+ organizations worldwide, including major banks and financial institutions [miteksystems.com](https://www.miteksystems.com/about)
- **Growth Signals**: 4.4% YoY headcount growth (409 employees); awarded by Datos Insights for Check Fraud Defender; new COO Garrett Gafke appointed in 2025; positive net income of $8.4M in Q3 FY2026 [linkedin.com](https://linkedin.com/company/miteksystems) | [miteksystems.com](https://www.miteksystems.com/about)

## Competitive Advantages
- **First-mover & History**: Pioneered mobile check deposit in 2008 and has over 40 years of innovation in image analytics and OCR for financial institutions [miteksystems.com](https://www.miteksystems.com/about).
- **Enterprise Trust**: Trusted by over 7,000 businesses, heavily concentrated in high-stakes, regulated verticals where trust is critical [investors.miteksystems.com](https://investors.miteksystems.com/).
- **Proprietary AI & Biometrics**: Strong IP in passive liveness detection, deepfake prevention, and consortium-based fraud detection (e.g., Check Fraud Defender) [miteksystems.com](https://www.miteksystems.com/about).
- **Compliance**: SOC 2 and ISO 27001 certified, critical for enterprise adoption [miteksystems.com](https://www.miteksystems.com/about).

## Strategic Focus
- **Deepfake & AI Fraud Defense**: Actively hiring for roles focused on deepfake and injection attack detection, indicating a strategic priority to stay ahead of evolving threats [jobs.lever.co](https://jobs.lever.co/miteksystems-2).
- **Platform Consolidation**: Continuing to unify identity and fraud capabilities through the MiVIP platform, following acquisitions like HooYu and ID R&D [miteksystems.com](https://www.miteksystems.com/about).
- **Expanding Across Verticals**: Leveraging technology from financial services into telecom, healthcare, and other regulated markets [investors.miteksystems.com](https://investors.miteksystems.com/).

## Why Work Here
- **Culture**: A “Virtual 1st Company” offering flexibility in how and where work is done. Emphasis on trust, transparency, and global collaboration [miteksystems.com](https://www.miteksystems.com/careers).
- **Perks**: Investment opportunities, professional training and certifications, open-door policy with leadership, and offices in global cities [miteksystems.com](https://www.miteksystems.com/careers).
- **Hiring Process**: Focuses on skill demonstration over lengthy interviews; values substance over showmanship [miteksystems.com](https://www.miteksystems.com/careers).
- **AI in Hiring**: AI tools are supported for applicants but never influence hiring decisions; transparency is encouraged [miteksystems.com](https://www.miteksystems.com/careers).
- **Workforce**: Global team of ~409 people across 30 countries (US, Spain, UK, Netherlands, France, India, etc.). Rating of 3.7/5 on LinkedIn (137 reviews) with work-life balance scored at 3.9/5 [linkedin.com](https://linkedin.com/company/miteksystems).
- **Engineering Culture**: Strong emphasis on innovation in AI, ML, and computer vision; hiring for senior roles in ML engineering, applied AI, and data engineering [jobs.lever.co](https://jobs.lever.co/miteksystems-2) | [linkedin.com](https://linkedin.com/company/miteksystems).

## Sources
1. [miteksystems.com](https://www.miteksystems.com/careers) - Careers page
2. [miteksystems.com](https://www.miteksystems.com/about) - About page
3. [investors.miteksystems.com](https://investors.miteksystems.com/) - Investor Relations page
4. [linkedin.com](https://linkedin.com/company/miteksystems) - LinkedIn company page
5. [jobs.lever.co](https://jobs.lever.co/miteksystems-2) - Active job listings on Lever

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