---
title: 'Data Compliance Specialist at Takealot Group'
canonical: 'https://feeny.ai/job/data-compliance-specialist-takealot-group-cape-town-jc98rp44v8hq'
type: 'job'
last_seen: '2026-11-06'
---

# Data Compliance Specialist at Takealot Group

- **Company:** Takealot Group
- **Location:** Cape Town, South Africa
- **Posted:** 2026-11-02
- **Last confirmed live:** 2026-11-06
- **Apply:** https://job-boards.greenhouse.io/takealotgroup/jobs/8336774

## Job description

[Takealot.com](https://www.takealot.com/), a leading South African online retailer, is looking for a highly talented Data Compliance Specialist to join our team in Cape Town.

We are a young, dynamic, hyper-growth company looking for smart, creative, hard- working people with integrity to join us. We offer a market-related, Total Remuneration Package a great work environment, and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great

This role reports to the Data Compliance Team leader and is a unique opportunity to work in a high-performance Specialist B2B & B2C environment supporting the Takealot group.

Your responsibilities will include:

- Address and escalate Data Subject requests via all applicable incoming channels.
- Engage with relevant stakeholders to resolve tracking of data requests.
- Conduct eligibility checks for Data requests.
- Provide ideas/actions to drive process & system improvement about data subject contacts across the Takealot.group
- Manage/adhere all SLAs about POPI data requests.
- Carry out internal audit procedures regularly about internal compliance practices including SOPs & Policy changes for new and existing features across brands.
- Review and identify data subject information to support the Information Officer.
- Work with management and staff to identify and manage regulatory risk.

Qualifications & Experience required:

- Senior Certificate or Higher
- Minimum 2 years of strong experience in a specialist role
- Excel, SQL, Zendesk experience
- Experience in e-commerce, start-up, tech, or platform environment
- Complaints handling

Skills required:

- Customer Obsessed.
- Pragmatic & Organised.
- Strong prioritisation and time management skills.
- Excellent verbal and written communication skills.
- Great interpersonal skills and a strong team player.
- Stakeholder management is a plus!

Attributes required:

- Solutions-oriented - you have a can-do attitude and high energy.
- Iterative & innovative thinking - a love for problem-solving, keen to learn, and ability to think on your feet.
- Comfortable in a start-up environment – fast-paced, dynamic, with many uncertainties!
- Analytical mindset. You can use data to inform decisions if required.
- Operate with high levels of integrity and discretion
- Demonstrate accuracy & high levels of attention to detail

The Environment:

- takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, and fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
- We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
- We are short on ego and high on output.
- We are doers and not only thinkers, it’s all in the execution after all.
- We love what we do and what we are creating.

We seek to Employ an Extraordinary Mind who

- is forthright but respectful
- is an expert at doing, who can not only design but also execute
- is analytical, able to use data to make decisions
- is competitive, self-directed, and strives to be the BEST (GREAT requires a lot of work and does not only happen during business hours
- is passionate about the potential of e-commerce and delivering a world-class customer experience
- is entrepreneurial, thrives under change accepts it is a constant, and always looks for solutions to do something better and faster
- can think about problems from a business perspective using technical and product input
- is curious and challenges the status quo
- is innovative and enjoys iteration
- is collaborative
- will be at the cutting edge of developing new concepts for takealot.com.
- thinks like an owner of the business.
- is SMART, has INTEGRITY, and is HARDWORKING

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.

## About Takealot Group

## Company Overview
- **One-liner**: Takealot Group is South Africa’s largest e-commerce ecosystem, operating online retail (takealot.com), fashion (Superbalist, divested), and on-demand delivery (Mr D).
- **Entity Type**: Private subsidiary of Naspers (publicly-listed multinational)
- **Headquarters**: Cape Town, South Africa
- **Founded**: June 2011
- **Founders**: Kim Reid (CEO); acquired alongside Tiger Global Management from the earlier Take2 business

## Core Business
- **Primary industry/industries**: E-commerce, Online Retail, On-Demand Food Delivery, Logistics
- **Target customers**: B2C (online shoppers, food delivery users) and B2B (through Takealot for Business; third-party sellers on Marketplace; logistics clients like Woolworths, Pick n Pay)
- **Mission or purpose statement**: “To be the largest most customer-centric online shopping destination in Africa” and “Changing lives in South Africa for the better through e-commerce.”

## Products & Services
For each major offering:
- **[takealot.com](https://takealot.com)**: South Africa’s largest online retailer — a full-service e-commerce store with product categories from electronics to groceries, plus a Marketplace of over 11,000 third-party sellers.
- **[Mr D](https://mrd.co.za)**: On-demand food and grocery delivery app (formerly Mr Delivery). Competes with Uber Eats. Partners with Pick n Pay, Nespresso, Frozen 4 You, and Woolworths-owned Absolute Pets.
- **[TakealotMORE](https://www.takealot.com/more)**: Subscription service (two tiers) akin to Amazon Prime, offering free delivery and exclusive deals.
- **[Takealot for Business](https://www.takealot.com/business)**: B2B procurement service launched September 2025.
- **[TakealotNOW](https://www.takealot.com)**: Ultra-fast (minutes/hours) delivery pilot launched December 2025 for ~1,000 items in Cape Town, Pretoria, and Johannesburg.
- **[Takealot Fulfilment Services (TFS)](https://job-boards.greenhouse.io/takealotgroup)**: Logistics and warehousing arm providing distribution services to third-party retailers like Woolworths.

## Market Standing
- **Valuation/Market Cap**: Not disclosed directly (Takealot Group is a private subsidiary of Naspers; Naspers’ market cap is >$50B but Takealot is one division).
- **Key Metric**: **Revenue** → R16.4 billion (2026 financial year) — 18% year-over-year growth. First-time full-year profitability: R181 million operating profit (vs. R214 million loss prior year).
- **Notable Investors/Partners**: Parent company **Naspers** (96% ownership). Former major investor **Tiger Global Management** (early funding). Logistics partners: **Woolworths**, **Pick n Pay**, **Nespresso**, **Inospace** (logistics park).
- **Growth Signals**: 
  - 17% revenue growth at takealot.com (2025), 28% annual growth in a recent period.
  - Mr D revenue grew 8% (2025) and 18% annually in a later period.
  - Achieved group-level profitability for first time in June 2026.
  - Electric vehicle fleet: 232 e-bikes, 41 Mellowvan 3-wheel EVs, ~30 electric trucks (with more on order).
  - Opened new Cape Town e-commerce logistics park at Inospace’s Powder Mill Park (January 2026).
  - ~7,300 employees company-wide (including drivers and contractors).

## Competitive Advantages
- **Scale & logistics moat**: Largest e-commerce platform in Africa, with own delivery network (Mr D), distribution centers in Western Cape and Gauteng, and a vast network of Pickup Points across all 9 South African provinces.
- **Ecosystem lock-in**: Subscription (TakealotMORE), marketplace, food delivery, and B2B — all integrated into a single platform.
- **Local infrastructure advantage**: Own electric vehicle fleet, solar-powered warehouses (1,800 kWp combined capacity), and a growing fulfilment-as-a-service (TFS) offering for other retailers.
- **Brand trust**: Dominant South African e-commerce brand with over a decade of customer loyalty.

## Strategic Focus
- **Profitability & expansion**: After achieving group profitability in 2026, focus is on scaling TakealotMORE subscriptions, B2B (Takealot for Business), and ultra-fast delivery (TakealotNOW).
- **Logistics diversification**: TFS offering fulfillment services to third parties (Woolworths, etc.) — replicating Amazon’s FBA model.
- **Electric fleet & sustainability**: Accelerating EV adoption and solar energy at DCs.
- **Competing with Amazon SA**: Amazon launched in South Africa; Takealot is investing heavily in speed, subscription, and B2B to defend market share.

## Why Work Here
- **Culture highlights**: Described by the company as “driven by people, powered by tech”; values include customer obsession, fast results, collaboration, and doing the extraordinary. Diverse, trust-based environment.
- **Remote/hybrid/office**: Likely hybrid/office-based (Cape Town and Johannesburg hubs — engineering and BI roles appear to be based in Cape Town; sales roles in Johannesburg).
- **Notable perks or engineering culture**: Strong tech stack (Scala, Java, Machine Learning, Search, DevOps) with 22 active job openings on Greenhouse (June 2026). Engineering teams include: **Takealot Engineering**, **Mr D Engineering**, **Business Intelligence**, and **Product**. Roles range from Data Engineers, Senior Software Engineers, Data Scientists, to QA Analysts. Company emphasizes autonomy, speed, and continuous learning.
- **Growth trajectory**: Company is on an upward profit path, with a young, evolving tech team. High-impact roles with ownership in a market leader.

## Sources
1. [Takealot Group Official Site](https://takealotgroup.com/)
2. [Takealot Group Career Page (Greenhouse)](http://job-boards.greenhouse.io/takealotgroup)
3. [Takealot Group Wikipedia](https://en.wikipedia.org/wiki/Takealot_Group)
4. [Takealot Group LinkedIn](https://www.linkedin.com/company/takealot-group)

## Other roles at Takealot Group

- [Promotions & Merchandising Manager - Cross Border](https://feeny.ai/job/promotions-merchandising-manager-cross-border-takealot-group-cape-town-e70a3234fa25) — Cape Town, South Africa
- [Head: Driver Experience and Future of Work](https://feeny.ai/job/head-driver-experience-and-future-of-work-takealot-group-cape-town-qths775f4teh) — Cape Town, South Africa
- [Head: Corporate Communications](https://feeny.ai/job/head-corporate-communications-takealot-group-cape-town-xexvs86tb4j2) — Cape Town, South Africa
- [Customer Engagement Assistant - TakealotMORE](https://feeny.ai/job/customer-engagement-assistant-takealotmore-takealot-group-cape-town-gj7m933qkjzq) — Cape Town, South Africa
- [Engineering Director: Fulfilment](https://feeny.ai/job/engineering-director-fulfilment-takealot-group-south-africa-r2err31exx9a) — South Africa
- [Product Manager (Retail Media)](https://feeny.ai/job/product-manager-retail-media-takealot-group-cape-town-qqmagxne95d9) — Cape Town, South Africa
- [Finance Analyst](https://feeny.ai/job/finance-analyst-takealot-group-cape-town-18cfb27b7ay7) — Cape Town, South Africa
- [Principal Software Engineer (Group Fulfilment)](https://feeny.ai/job/principal-software-engineer-group-fulfilment-takealot-group-south-africa-2n98spw3xb3x) — South Africa
- [Product Manager (On Demand Delivery Execution)](https://feeny.ai/job/product-manager-on-demand-delivery-execution-takealot-group-cape-town-jy2qeqnj05fk) — Cape Town, South Africa
- [iOS Software Engineer](https://feeny.ai/job/ios-software-engineer-takealot-group-cape-town-0mqgv0wbbt3q) — Cape Town, South Africa