--- title: 'Data Engagement Manager at Monks' canonical: 'https://feeny.ai/job/data-engagement-manager-monks-melbourne-1ppnzdb7pvjx' type: 'job' last_seen: '2026-09-05' --- # Data Engagement Manager at Monks - **Company:** Monks - **Location:** Melbourne, Australia - **Posted:** 2026-09-02 - **Last confirmed live:** 2026-09-05 - **Apply:** https://www.monks.com/careers/6178935004/job?gh_jid=6178935004 ## Job description Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website ([monks.com/careers](http://monks.com/careers)). We are looking for a client-first Data Engagement Manager to join our Melbourne Data & Analytics team. This is a relationship-led role at its core - you will be the trusted face of Monks for a portfolio of enterprise clients, responsible for growing those relationships, expanding the scope of our work, and ensuring clients see tangible, measurable value from their investment in data. You bring experience in client services, account management, or digital consulting - and you know how to have a commercial conversation just as comfortably as a strategic one. You understand data and analytics well enough to translate complex outputs into business language that lands with senior stakeholders. ## Responsibilities - Own the day-to-day and strategic relationship with a portfolio of enterprise clients across data and analytics engagements. - Map client stakeholder landscapes — identify key decision-makers, influencers, and sponsors, and build strong rapport at each level. - Act as the single point of contact, providing consistency, trust, and clear communication across all client teams. - Translate complex technical delivery outputs into business value that resonates with client KPIs and executive stakeholders. - Run regular client check-ins, QBRs, and roadmap sessions to maintain alignment and surface new opportunities. - Proactively identify and pursue organic growth opportunities within existing accounts — new workstreams, expanded scope, and upsell across Monks' service lines. - Develop a clear understanding of each client's business goals, data maturity, and competitive landscape to position Monks as a long-term strategic partner. - Contribute to proposals, SOW development, and commercial negotiations in close collaboration with Practice Leads and the Director of Client Partnerships. - Monitor account health, revenue trajectory, and renewal risk — flag concerns early and lead the response. - Oversee delivery with an onshore/offshore team to ensure client engagements are executed on time, within scope, and to a high standard. - Maintain a clear view of delivery status across your portfolio — escalate risks promptly and manage client expectations proactively. - Partner with the delivery team to define workstream priorities and resource requirements based on client roadmaps. - Stay across the data and analytics landscape — platforms, trends, regulatory changes (e.g. privacy, cookieless) — and proactively share insights with clients. - Help clients build their data maturity roadmap and advocate for initiatives that deliver both short-term wins and long-term capability uplift. - Provide informed recommendations on platform choices, architecture decisions, and analytics strategy in close partnership with technical specialists. - Author and manage Statements of Work (SOWs), ensuring scope, assumptions, and commercial terms are clearly defined and mutually agreed. - Oversee billing, budget tracking, and financial reconciliation across your accounts - flag overruns early and manage change control. - Maintain accurate account records in Salesforce and internal project management systems. ## Requirements - 3+ years in client-facing roles - account management, digital consulting, or client services, ideally in data, analytics, or digital marketing. - Natural relationship builder with a track record of growing accounts and managing senior stakeholder relationships. - Comfortable with budgets, SOWs, renewal conversations, and identifying upsell opportunities. - Excellent communicator who can translate technical concepts into business language — written, verbal, and in presentations. - Comfortable operating in a fast-paced, cross-functional environment. Confident working with both onshore and offshore teams. - Experience working with enterprise procurement processes and complex billing structures. - Exposure to cloud environments (GCP, AWS) or data engineering / analytics engineering concepts would be advantageous - Familiarity with analytics platforms (GA4, Adobe Analytics) and digital marketing ecosystems (DV360, CM360, etc) would be preferred - Experience with MarTech or data platforms (Adobe Experience Platform, Salesforce Marketing Cloud, Braze, or similar) highly desirable - Experience in Google Analytics, Adobe Analytics, or Google Cloud certification highly preferred ## #LI-CX1 ## About Monks Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact. Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner. We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us. ## About Monks ## Company Overview - **One-liner**: Monks is a global digital-first marketing, technology services, and consulting company that connects content, data, and digital media to help ambitious brands grow. - **Entity Type**: Public (Wholly owned subsidiary of S4 Capital plc, LSE: SFOR) - **Headquarters**: London, United Kingdom - **Founded**: 2001 - **Founders**: Wesley ter Haar, Gin Roberscheuten, Terrence de Kat (formerly Terrence Koeman) ## Core Business - **Primary industry/industries**: Advertising Services, Marketing & Technology Consulting, Digital Content Production - **Target customers**: B2B, primarily large Enterprises and global brands (Partners with 24 of BCG's 50 most innovative companies, including Netflix, Meta, HP, Dove, and Mondelēz) [monks.com] - **Mission or purpose statement**: To be a catalyst for change in the industry and communities through technological innovation, creativity, and impactful work, aiming to "win the decade" by making best-in-class work and being the best place to work. [monks.com/careers] ## Products & Services - **Monks.Flow (AI Platform)**: An AI-powered operating system designed to orchestrate marketing and technology into unified, intelligent systems for real-time brand management. [linkedin.com] - **Marketing Orchestration**: A service that boosts efficiency and creativity to accelerate marketing results at any scale. - **Glass Box Media**: A service offering total visibility and control for smarter, more impactful media investments. - **Technology Services**: Modernizing infrastructure, accelerating product and platform innovation, and delivering next-generation customer experiences. - **Content Production**: A global studio model blending strategy, talent, and production for effective content with cost savings. - **Data & AI Consulting**: Services focused on transforming data to fuel customer experience, including AI-powered tools for creative asset production. ## Market Standing - **Valuation/Market Cap**: Not publicly available for the subsidiary. Parent company S4 Capital plc has a public market cap. - **Key Metric**: Annual Revenue of **$1.5 Billion** (as per LinkedIn data) [linkedin.com] - **Notable Investors/Partners**: Parent company S4 Capital plc (Founded by Sir Martin Sorrell). Key Technology Partners include Salesforce, Meta, NVIDIA, Amazon Web Services (AWS), Google Marketing Platform, and Google Cloud. [monks.com/what-we-do] - **Growth Signals**: Despite a -6.4% YoY headcount decline (now 4,787 employees), the company maintains a massive global footprint across 62 countries. It is actively investing in its AI transformation, highlighted by the "Monks.Flow" platform. The company recently rebranded from MediaMonks to Monks in 2024, signaling a strategic shift. [linkedin.com] ## Competitive Advantages - **Scale & Global Reach**: Operates in 62 countries, giving it a unique ability to execute complex, global campaigns from a single P&L. [linkedin.com] - **AI-First Approach**: Has aggressively moved into AI-powered services, including training custom AI models for clients (e.g., Dove's Real Beauty campaign) and building its own AI operating system (Monks.Flow). [monks.com/what-we-do] - **"One P&L" Model**: Unlike traditional holding companies, Monks offers a unified, non-siloed approach to content, data, and media, which it markets as "foundationally different." [monks.com/careers] - **Premium Client Roster**: Partners with 24 of BCG's 50 most innovative companies, including tech giants like Meta, Netflix, and HP, creating a strong "halo effect" for talent and capabilities. [monks.com/what-we-do] ## Strategic Focus - **AI Acceleration**: The company's clear priority is embedding AI across its entire workflow ("from strategy to supply") and scaling its "always-on agents" to change how work is done. - **Winning the Decade**: Pushing to become the dominant digital partner for brands by unifying marketing and technology into one performance system. - **Radical Transparency**: A focus on data-driven performance and clear measurement, moving away from traditional opaque agency models. ## Why Work Here - **Culture of Innovation**: Describes itself as a "digital-first" powerhouse that is "disrupting the industry." The emphasis on AI and technology suggests a challenging, forward-looking environment for engineers and data scientists. [monks.com/careers] - **Diversity, Equity & Inclusion**: The company explicitly states a commitment to being a "catalyst for change" with a purpose-driven culture focused on DEI. [monks.com/careers] - **Global & Hybrid Work Environment**: With offices in over 30 cities globally (including London, New York, San Francisco, Amsterdam, Singapore, Buenos Aires, and Tokyo), the company offers significant opportunities for international exposure and likely supports a hybrid work model. [monks.com/careers, linkedin.com] - **Focus on Engineering & Tech**: With job postings for roles like "Fullstack Engineer," "Implementation Engineer," "Battery Test Engineer," and "AI Craft Director," the company is actively building its technical practice, offering opportunities to work on complex systems at scale. [linkedin.com] - **Warning**: The company states it will never ask for payment as part of the recruitment process. [monks.com/careers] ## Sources 1. [Monks Official Website](https://www.monks.com/) 2. [Monks Careers Page](https://www.monks.com/careers) 3. [Monks LinkedIn Profile](https://www.linkedin.com/company/monks) 4. [Monks "What We Do" Page](https://www.monks.com/what-we-do) 5. [Monks Careers Search Page](https://www.monks.com/careers/search) ## Other roles at Monks - [Associate Director of Project Management](https://feeny.ai/job/associate-director-of-project-management-monks-denver-eyz0m5cty0ag) — Denver, CO - [Associate Director of Project Management](https://feeny.ai/job/associate-director-of-project-management-monks-las-vegas-f5p4jj272xg9) — Las Vegas, NV - [Associate Director of Project Management](https://feeny.ai/job/associate-director-of-project-management-monks-salt-lake-city-utah-sv8jxsj1r9pj) — Salt Lake City Utah, United States - [Associate Director of Project Management](https://feeny.ai/job/associate-director-of-project-management-monks-san-diego-california-fx7j1hy6n1xk) — San Diego California, United States - [Associate Director of Project Management](https://feeny.ai/job/associate-director-of-project-management-monks-los-angeles-3qnv0c2g4vha) — Los Angeles, CA - [Jr. Digital Designer](https://feeny.ai/job/jr-digital-designer-monks-mexico-city-6695nq0at314) — Mexico City, Mexico - [Senior Events Manager](https://feeny.ai/job/senior-events-manager-monks-los-angeles-v4nt0em0bnna) — Los Angeles, CA - [Senior Content Creator](https://feeny.ai/job/senior-content-creator-monks-sao-paulo-nevsjh13xx1y) — São Paulo, Brazil - [Sr Manager, Commerce Strategy (Remote)](https://feeny.ai/job/sr-manager-commerce-strategy-remote-monks-nevada-ygkt0en1vqsw) — Nevada - [Sr Manager, Commerce Strategy (Remote)](https://feeny.ai/job/sr-manager-commerce-strategy-remote-monks-oregon-jm70mkv71dey) — Oregon