--- title: 'Data Entry Admin at Bjak' canonical: 'https://feeny.ai/job/data-entry-admin-bjak-malaysia-291j9wtmemne' type: 'job' last_seen: '2026-09-09' --- # Data Entry Admin at Bjak - **Company:** [Bjak ](https://feeny.ai/companies/bjak) - **Location:** Malaysia - **Employment:** contract - **Work type:** onsite - **Posted:** 2026-09-06 - **Last confirmed live:** 2026-09-09 - **Apply:** https://jobs.ashbyhq.com/bjakcareer/5b9f094f-4c4b-4898-9221-fec32410b2d1 ## Job description Position Overview: We are seeking a highly organized and proactive Data Entry Admin to join our team. The ideal candidate will play a key role in ensuring the efficient operation of our office by providing administrative support and coordinating various tasks and functions. If you are detail-oriented, resourceful, and thrive in a fast-paced environment, we want to hear from you. Key Responsibilities: - Generate insurance quotations based on customer needs and policy requirements. - Prepare cover notes for approved insurance policies. - Request necessary documents from customers, such as grants, vehicle photos, transfer of ownership slips, and MYJPJ applications, to facilitate cover note issuance. - Review cover notes and documents submitted by customers to verify accuracy and completeness, enabling policy activation. - Liaise with insurance providers to follow up on pending approval cases and ensure timely processing. - Address customer complaints and inquiries related to cover notes, providing excellent service and resolution. - Maintain organized records of insurance policies, cover notes, and customer interactions. - Collaborate with the insurance team to improve administrative processes and workflows. - Perform other administrative tasks and support functions as required by management Requirements: - Minimum Diploma qualification or equivalent certification in insurance or a related field - Strong attention to detail with excellent organizational skills - Fast learner with strong problem-solving abilities - Effective communication skills, both written and verbal - Able to work both independently and collaboratively within a team - Willing to work on rotating shifts, including weekends and public holidays - Open to local candidates only Preferred: - Prior experience in administrative or insurance-related roles - Good understanding of insurance policies, cover notes, and related processes - Immediate availability is an advantage Benefit: - International work environment and flat organization - Team culture - highly practical and results oriented. - Free training and development, constantly improve yourself. - Fast moving, challenging and unique business problems - Competitive salary - International work environment and flat organization - Progress like never before. remarkable level of progress. - Casual work attire ## About Bjak ## Company Overview - **One-liner**: Bjak is Southeast Asia’s leading digital insurance platform, enabling users to compare, purchase, and manage insurance policies and automotive services through a single, AI-powered interface. - **Entity Type**: Private (Seed Stage) - **Headquarters**: Selangor, Malaysia - **Founded**: 2019 - **Founders**: Not publicly available ## Core Business - **Primary industry**: Insurtech / Financial Services (with a growing automotive service vertical) - **Target customers**: B2C (individuals seeking insurance and car repairs), B2B (partnerships with 16 insurers and workshop networks) - **Mission**: “To develop technology‑based solutions to improve financial inclusion.” ## Products & Services - **Insurance Platform (SaaS / Marketplace)**: Compare quotes from 16 insurers, purchase policies, manage claims, and access 24/7 VIP support. Supported by an AI agent. - **Car Repair & Service (Marketplace)**: Nationwide online workshop booking for repairs, maintenance, tyre balancing, and more. Includes pay‑later options (installments from RM10/month). - **Roadside Assistance**: 24/7 towing, flat‑tyre/dead‑battery support, and free replacement car. - **Extended Warranty**: Coverage for major engine, gearbox, and suspension repairs. - **Digital Tools**: Insurance Calculator, NCD (No Claim Discount) Checker, Roadtax Calculator. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private); the founder has indicated the company is considering an IPO to expand into Europe. - **Key Metric**: Annual Revenue estimated at $25 M–$50 M (LinkedIn data for FY2025). Funding raised: Seed round (2019, amount undisclosed, from a single investor). - **Notable Investors/Partners**: Seed investor not named; partners include 16 Malaysian insurers and a nationwide network of workshops. - **Growth Signals**: 8 M+ users across Southeast Asia; 32.2% YoY headcount growth (100 employees); 356 open positions (up 278.7% YoY); expanding into 9 countries (Indonesia, UK, Singapore, Thailand, Hong Kong, Taiwan, Japan, Spain, and Malaysia). ## Competitive Advantages - **Largest insurer network in Malaysia**: Single platform aggregating 16 insurance providers. - **Integrated ecosystem**: Combines insurance, roadside assistance, and car repair – a one‑stop shop for vehicle ownership. - **AI & automation**: Uses AI agents to simplify policy selection and claims processes. - **Speed and user experience**: Quote in under 2 minutes, instant claims handling, and 24/7 support. ## Strategic Focus - **Geographic expansion**: Entering European markets, with an IPO under consideration. - **AI‑first product development**: Building new applications that tightly integrate AI to enhance user experience and operational efficiency. - **Diversification**: Deepening automotive services (repair, warranty, roadside) to increase customer lifetime value. - **Talent scaling**: Aggressively hiring across engineering, product, marketing, and operations to support growth. ## Why Work Here - **Culture**: “Results first” – outcomes over effort; direct feedback; flat organization with minimal bureaucracy; high ownership and speed. - **Work Environment**: Remote‑friendly with a “distributed team of experts” and offices in Malaysia, Thailand, Japan, Taiwan, and the UK. Recruiting globally. - **Engineering Focus**: Lean, autonomous teams that prioritise product excellence and swift delivery. - **Career Growth**: Rapidly scaling company with 356 open roles (including Lead, Founder’s Office, iOS Engineer, DevOps, ML Engineer) – opportunities for impact and advancement. - **Note on Employer Rating**: Current Glassdoor-style rating is 2.3/5 (198 reviews) – potential concerns around work‑life balance and compensation. Candidates should verify recent employee sentiment during interviews. ## Sources 1. [bjak.my](https://bjak.my/en) – Official website (product overview, mission) 2. [bjak.my/en/career](https://bjak.my/en/career) – Career page (culture, values) 3. [jobs.ashbyhq.com/bjakcareer](https://jobs.ashbyhq.com/bjakcareer) – Active job listings and team descriptions 4. [linkedin.com/company/bjak](https://my.linkedin.com/company/bjak) – LinkedIn company profile (employees, revenue, headcount growth, news) ## Other roles at Bjak - [Social Media Executive](https://feeny.ai/job/social-media-executive-bjak-malaysia-yqm5d2xgxc16) — Malaysia - [Operations Lead](https://feeny.ai/job/operations-lead-bjak-united-kingdom-vgj3c2yezqqf) — United Kingdom - [Operations Strategy Lead](https://feeny.ai/job/operations-strategy-lead-bjak-united-kingdom-00chkpamkk0r) — United Kingdom - [Business Operations Lead](https://feeny.ai/job/business-operations-lead-bjak-united-kingdom-r55sxvzdkjsq) — United Kingdom - [Operational Excellence Lead](https://feeny.ai/job/operational-excellence-lead-bjak-united-kingdom-5nqsc8m8dymb) — United Kingdom - [Head of Operations](https://feeny.ai/job/head-of-operations-bjak-united-kingdom-x5jxwfpvvdfb) — United Kingdom - [Founder's Office](https://feeny.ai/job/founder-s-office-bjak-global-zhybzv17d88j) — Global - [Business Unit Head - AI Native Email App](https://feeny.ai/job/business-unit-head-ai-native-email-app-bjak-hong-kong-2bzhv9mghsd5) — Hong Kong - [Chief Technology Officer](https://feeny.ai/job/chief-technology-officer-bjak-hong-kong-rqcs2pkc4f66) — Hong Kong - [Chief Technology Officer](https://feeny.ai/job/chief-technology-officer-bjak-united-states-qm62y0a8b7aa) — United States