---
title: 'Data & Insights at GitBook'
canonical: 'https://feeny.ai/job/data-insights-gitbook-europe-04x9r1074vgp'
type: 'job'
last_seen: '2026-10-16'
---

# Data & Insights at GitBook

- **Company:** GitBook
- **Location:** Europe
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-09-30
- **Last confirmed live:** 2026-10-16
- **Apply:** https://jobs.ashbyhq.com/gitbook/c48ae730-ff3f-4fed-b679-94ccc39686b5

## Job description

👋 A little about us We’re building the best platform for authoring, publishing, and maintaining world-class docs. Close to 40,000 sign-ups per month, over 100k Monthly Active Users, used by 2M+ people and thousands of teams like Zoom, FedEx, Nvidia, Snyk, and Google. We’re profitable, backed by P9 Capital, Notion Capital, and Fly VC, and our amazing team is spread across 15 countries in North America, Europe, and Asia. We’re looking for someone to make data a core lever for better product and business decisions.

This is a highly autonomous role. You’ll have the freedom to identify what we need, decide whether to build or buy, and turn data into measurable impact.

🙌 What will you be doing? You’ll work at the intersection of data, product, and business, partnering closely with teams across GitBook.

- Work with product and engineering to identify opportunities, define metrics, run experiments, and influence the roadmap
- Turn messy questions into analysis, insights, and actions that improve product and company metrics
- Collaborate with the Head of Data on our data architecture, foundations, and long-term vision
- Evolve our data models, pipelines, instrumentation, and tooling as our needs change
- Decide when to build, buy, or use lightweight solutions to solve data problems efficiently
- Take our existing internal data agent to the next level, making it more useful and accessible across the company
- Help teams across GitBook become more autonomous and effective in how they use data

You’ll have the freedom to shape both what we build and how we work with data.

🧰 What environment will you be working in? Our stack today includes:

- GCP — BigQuery, Composer
- dbt — Cloud / via Cursor
- Replit — data apps & internal tooling
- Tableau / Count — analysis & exploration
- Amplitude / Segment — product & event data

We don’t expect you to know everything. What matters is that you’re comfortable learning, evaluating tools, and evolving a modern data environment.

🧠 What we value Product mindset: You’re curious about users and how the product works. You want to understand behavior, find opportunities, and see your work translate into better product decisions and measurable outcomes. Ownership & judgment: You’re comfortable taking an ambiguous problem and figuring out what to do next. You know when to go deep, move fast, build, buy, or keep things simple. Technical depth: You’re strong with SQL, data modeling, analytics, and modern data tooling. You can move comfortably between analysis, data foundations, and building practical solutions. Collaboration: You work well across product, engineering, growth, marketing, and leadership. You can challenge assumptions, communicate clearly, and bring people along. Bias for impact: You care about what changes because of your work — not just what gets shipped.

🎯 Why this role? You’ll have a broad scope and a lot of autonomy. Your work will directly influence:

- Product and company metrics
- Product priorities and roadmap decisions
- Experiments and growth initiatives
- Our data foundations and architecture
- How people across GitBook use data and AI

If you like owning problems, shaping the solution, and seeing your work directly impact the product, you’ll have a lot of room to make a difference here. 👥 Join GitBook at a pivotal time as we evolve our product and team. This is a chance to shape our product, craft, and [culture](https://www.gitbook.com/about#open-roles).

## About GitBook

## Company Overview
- **One-liner**: GitBook is a documentation platform that helps technical teams create, maintain, and share accurate knowledge, with built-in AI features to keep docs in sync with products.
- **Entity Type**: Private (Seed stage – $950K total funding)
- **Headquarters**: Covina, California, United States
- **Founded**: 2014 (first seed round)
- **Founders**: Samy Pessé (co-founder)

## Core Business
- Primary industry: Software Development / Documentation Infrastructure
- Target customers: Technical teams, developers, and product teams (B2B, mid-market to enterprise)
- Mission or purpose: “To reframe the future of documentation” – building a knowledge layer for humans and AI agents.

## Products & Services
- **GitBook Platform**: A hosted documentation platform with a visual editor, version control, and support for docs-as-code workflows.
- **AI Assistant**: Allows users to ask questions directly in the docs and get personalized answers.
- **Git Sync**: Automatically updates documentation when product code changes.
- **Insights**: Tracks where users (human or agent) get stuck, highlighting content that needs fixing.
- **Enterprise Features**: SOC 2, ISO 27001, GDPR compliance, SAML SSO, role-based access controls, white-glove migration.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total funding – $950K (Seed rounds in 2014, 2016, 2018)
- **Notable Investors/Partners**: Point Nine (lead investor in 2016 round); customers include Zoom, FedEx, Nvidia, Snyk, Google
- **Growth Signals**: Over 2 million users; 33 employees (+37.5% YoY); operating across 13 countries; employer rating 4.6/5 on LinkedIn

## Competitive Advantages
- **AI-native accuracy**: Proactively detects stale content and flags it for review, preventing AI agents from spreading outdated answers.
- **Docs-as-code support**: Integrates with Git workflows, appealing to developer-centric teams.
- **Security and compliance**: Enterprise-grade certifications (SOC 2, ISO 27001) and granular access controls.
- **Open-source roots**: Strong community trust and transparency.

## Strategic Focus
- Continue building an “intelligent knowledge layer” that connects docs, product, and users.
- Expand AI capabilities to keep documentation accurate at scale.
- Grow the enterprise customer base while maintaining a lean, remote-first team.

## Why Work Here
- **Remote-first**: Fully remote with a preference for EU time zones; async communication with unlimited PTO.
- **Culture principles**: Transparency, bias to impactful action, keep it simple, care about quality.
- **Perks**: Laptop and home office budget, co-working space allowance, health insurance, equal parental leave, bi-annual meetups in Europe.
- **Team size**: ~37 people across 13 countries – flat structure with high ownership.
- **Engineering culture**: Product engineers, security engineers, data & growth roles – strong emphasis on quality and simplicity.

## Sources
1. [gitbook.com/careers](https://www.gitbook.com/careers)
2. [gitbook.com/about](https://www.gitbook.com/about)
3. [linkedin.com/company/gitbook](https://www.linkedin.com/company/gitbook)
4. [gitbook.com](https://www.gitbook.com/)
5. [jobs.ashbyhq.com/GitBook](https://jobs.ashbyhq.com/GitBook)

## Other roles at GitBook

- [Technical Support Specialist](https://feeny.ai/job/technical-support-specialist-gitbook-europe-xctwp8j631fx) — Europe
- [Global Field Marketing Manager](https://feeny.ai/job/global-field-marketing-manager-gitbook-europe-mey3fzxm7qma) — Europe