--- title: 'Database Support Engineer (APAC) at Supabase' canonical: 'https://feeny.ai/job/database-support-engineer-apac-supabase-apac-t2611erdhtjv' type: 'job' last_seen: '2026-09-07' --- # Database Support Engineer (APAC) at Supabase - **Company:** Supabase - **Location:** APAC - **Employment:** full-time - **Work type:** remote - **Posted:** 2025-12-17 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.ashbyhq.com/supabase/62945518-2468-4cf5-9f36-904b60f75183/application **Skills:** PostgreSQL, SQL, Query Optimization, AWS, Linux, Terminal, Data Migration, Autovacuum, WAL Growth, Distributed Systems > The Database Support Engineer resolves complex technical issues for Supabase's Postgres platform, providing consultative advice to developers and bridging gaps to engineering. This role involves investigating deep ticket patterns, optimizing workloads, and mentoring junior team members in a fully remote, async-envir... ## Job description ## ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. ## ABOUT THE ROLE We’re looking for an experienced Database Support Engineer to join our Support Team and help developers unblock complex issues, build more reliably, and get the most out of the Supabase platform. You’ll work closely with customers and engineering, helping us improve product quality and developer experience based on real-world usage. This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions. ## WHAT YOU’LL BE RESPONSIBLE FOR In this role, you’ll: - Resolve Technical Issues: Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries. - Provide Consultative Advice: Offer proactive guidance to optimize workloads, avoid common pitfalls, and provide tailored advice to our most advanced users. - Bridge the Gap to Engineering: Reproduce bugs, isolate root causes, propose workarounds, and escalate to engineering with solid reproduction steps. - Investigate Deeply: Ask smart, targeted questions that turn incomplete reports into actionable cases. - Communicate Effectively: Communicate clearly and empathetically with users of all levels—especially during high-impact or time-sensitive situations. - Drive Product Improvement: Spot patterns across tickets and recommend improvements to documentation, tooling, and the product itself. - Mentor and Lead: Mentor junior team members and help raise the overall bar for support quality. ## YOU MIGHT BE A GOOD FIT IF - Experience: You have 7+ years in technical support, databases, backend engineering, SRE, or similar roles. - Postgres Expertise: You know PostgreSQL deeply—including autovacuum behavior, WAL growth, long-running transactions, table bloat, and other internals. - Query Optimization: You’re strong in high-performance SQL and query optimization. - Troubleshooting Skills: You’re comfortable troubleshooting complex setups, including multi-tenant schema patterns and distributed system behavior. - Migration Knowledge: You’ve handled data migration issues (pg_dump/restore, schema drift, failed migrations) and know how to recover safely. - Technical Stack: You have hands-on experience with cloud hosting providers like AWS and are comfortable in terminal/Linux environments. - Operational Mindset: You thrive in high-volume situations and can form and test assumptions quickly. ## TIMEZONES & LOGISTICS - Type: Full-time position. - Location: This role requires a location within APAC time zones (we do not believe in the sustainability of overnight shifts). ## WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ## ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities. ## About Supabase ## Company Overview - **One-liner**: Supabase is an open-source Firebase alternative built on Postgres, providing a complete backend platform with database, authentication, storage, edge functions, and realtime capabilities. - **Entity Type**: Private (Series E – $100M raised in November 2025) - **Headquarters**: United States (remote-first; no physical offices) - **Founded**: 2020 - **Founders**: Not publicly listed (co-founders are often referenced as Paul Copplestone and others, but names not confirmed in provided sources) ## Core Business - **Primary industry**: Developer tools / Backend-as-a-Service (BaaS) / Database infrastructure - **Target customers**: B2B – primarily developers, startups, and mid-market companies building web and mobile applications; also serves enterprises through self-hosted options - **Mission**: Provide an open-source, portable alternative to proprietary backend services, enabling developers to “Build in a weekend. Scale to millions.” ## Products & Services - **Database**: Fully managed Postgres database with auto-generated REST and GraphQL APIs, Table Editor, SQL Editor, and 40+ extensions. Every project is a dedicated Postgres database. - **Auth**: Authentication and user management with 20+ social login providers, email/password, phone/OTP, magic links, and Row Level Security via Postgres. - **Storage**: S3-compatible object storage with global CDN (285+ cities), image transformations, and three bucket types (files, analytics, vector). - **Edge Functions**: Globally distributed TypeScript/Deno serverless functions with Node.js compatibility and built-in observability. - **Realtime**: WebSocket-based realtime sync with database change listeners, presence, and broadcast capabilities. - **Vector**: AI toolkit using pgvector for storing, indexing, and querying vector embeddings alongside transactional data. ## Market Standing - **Valuation**: Not publicly disclosed (implied from funding rounds; estimated in the range of $1B+ based on series size) - **Key Metrics**: - **Total Funding**: $496.25M (across 8 rounds; Series C in Sep 2024 of $80M, Series E in Nov 2025 of $100M) - **Annual Revenue**: Estimated $28M (according to LinkedIn; not officially confirmed by company) - **Headcount**: 350+ team members (as of mid-2025; grew ~173% YoY) - **Revenue Growth**: 1,300% increase reported in a 2-month period (from company blog) - **Community**: 540,000+ community members, 40,000+ memes posted (per careers page) - **Notable Investors**: Peak XV Partners, Craft Ventures, Accel, Coatue (led various rounds) - **Recent Milestones**: Acquired OrioleDB (April 2024); expanded to 16+ global regions; SOC2 Type 2 compliant ## Competitive Advantages - **Open-source core**: All major tools are open source and self-hostable, reducing vendor lock-in. - **Postgres foundation**: Industry-standard database with full portability – users can export data and run their own Postgres instance. - **Integrated platform**: Auth, database, storage, functions, and realtime work seamlessly out-of-the-box, eliminating the need to stitch together multiple services. - **Strong community and ecosystem**: 540K+ community members, extensive documentation, and a large library of extensions. ## Strategic Focus - **Scalability and performance**: Expanding global region presence and improving database density (grew deployed databases 3.5x in a short period). - **AI and vector capabilities**: Investment in pgvector and AI toolkit to meet growing demand for embedding and semantic search. - **Enterprise readiness**: SOC2 Type 2 compliance, partnership expansions (AWS Partnership lead hiring), and solutions architect roles signal push into larger accounts. - **Open-source collaboration**: Continued investment in community-driven development and transparency. ## Why Work Here - **Fully remote**: No offices – work from anywhere; asynchronous culture with tools like Notion, Slack, and Discord. - **Global, diverse team**: 350+ members in 60+ countries, speaking 20+ languages. - **Benefits**: 100% health coverage for employees, 80% for dependants; annual professional development allowance; co-working membership stipend; tech allowance. - **Engineering culture**: Emphasizes shipping fast, open-source collaboration, and deep technical ownership. Roles span: Postgres Engineers, Edge Functions, Auth, SDK, Infrastructure, and more. - **Growth trajectory**: Rapidly scaling (revenue up 1,300%, headcount up 173% YoY) – high impact environment for early-stage employees. - **Open source ethos**: Work directly with the community; contributor to Postgres ecosystem. ## Sources 1. [Supabase Homepage](https://supabase.com/) 2. [Supabase Careers](https://supabase.com/careers) 3. [Supabase Job Board](https://jobs.ashbyhq.com/supabase) 4. [Who We Hire Blog](https://supabase.com/blog/who-we-hire) 5. [LinkedIn Company Page](https://www.linkedin.com/company/supabase) ## Other roles at Supabase - [Partner Operations & Systems Lead](https://feeny.ai/job/partner-operations-systems-lead-supabase-us-west-qkdzy9944ref) — US West - [Platform Security Engineer (AMER/APAC)](https://feeny.ai/job/platform-security-engineer-amer-apac-supabase-global-bc29k5kc079z) — Global - [Software Engineer - Branching](https://feeny.ai/job/software-engineer-branching-supabase-global-1921nzy96p4s) — Global - [Platform Engineer - Compute Capacity](https://feeny.ai/job/platform-engineer-compute-capacity-supabase-global-xz1b4mgcjfch) — Global - [AWS Game Development Segment Lead](https://feeny.ai/job/aws-game-development-segment-lead-supabase-americas-0dy8m7r0msqz) — Americas - [AWS Enterprise Segment Lead](https://feeny.ai/job/aws-enterprise-segment-lead-supabase-americas-pxxh2yhbhp6r) — Americas - [Account Executive (EMEA)](https://feeny.ai/job/account-executive-emea-supabase-emea-vha4q6pak97s) — EMEA - [Technical Account Management (TAM) Leader](https://feeny.ai/job/technical-account-management-tam-leader-supabase-global-s3pc1htf8b7z) — Global - [Pre-Sales Solutions Architect (SA) Leader](https://feeny.ai/job/pre-sales-solutions-architect-sa-leader-supabase-global-2ydjn858ndab) — Global - [Product Manager - Strategic Partner Integrations](https://feeny.ai/job/product-manager-strategic-partner-integrations-supabase-bay-area-hg1rg6zgadkw) — Bay Area, CA