---
title: 'Database Support Engineer, EMEA at Tiger Data'
canonical: 'https://feeny.ai/job/database-support-engineer-emea-tiger-data-remote-a5y2940zjw9n'
type: 'job'
last_seen: '2026-09-11'
---

# Database Support Engineer, EMEA at Tiger Data

- **Company:** Tiger Data
- **Location:** Remote
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-25
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.ashbyhq.com/tigerdata/ad4d08bc-1f76-4901-918a-2eb19e619acd

## Job description

At Tiger Data, formerly Timescale, we empower developers and businesses with the fastest PostgreSQL platform designed for transactional, analytical, and agentic workloads. Trusted globally by thousands of organizations, Tiger accelerates real-time insights, drives intelligent applications, and powers critical infrastructure at scale. As a globally distributed, remote-first team committed to direct communication, accountability, and collaborative excellence, we're shaping the future of data infrastructure, built for speed, flexibility, and simplicity. Tiger Data is hiring a Database Support Engineer for our growing global team! The right candidate will be comfortable providing deep technical support and interacting with customers daily. You should have deep experience with relational databases (PostgreSQL is a strong plus!) and be able to quickly gain a detailed understanding of TimescaleDB. You should have a “can do it” attitude, where helping the user comes first.

Location: This position is open only to candidates currently based within the EMEA region.

- Candidates based outside of EMEA are not eligible for this position.
- This is a permanent weekday role with 5-day, 8-hour, Monday–Friday shifts during local hours.
- On-call rotation approximately every 5 weeks.

Be familiar with TimescaleDB! Sign up for the free trial 🐯 and test it out before you apply. https://console.cloud.timescale.com/signup Check out a tutorial here: https://docs.tigerdata.com/tutorials/latest/real-time-analytics-transport/

What You Will Do:

- Work with our customers across a wide range of topics, from basic administration of TimescaleDB to deep consultative conversations around design, optimization, and implementation
- Manage support cases from beginning to end.
- Develop and maintain close relationships with our customers to help them be successful.
- Be curious, always willing to learn, and always looking for ways to improve our products, processes, and culture.

What You Need:

- Bachelor’s degree in computer science, information systems, or equivalent experience.
- Relational DB experience at scale: administration, data modeling, query optimization
- Experience with relational databases (PostgreSQL a strong plus!)
- Experience as a technical support professional with external customers.
- Strong aptitude to understand and learn new software products.
- Strong communication skills and the ability to express patience and empathy when troubleshooting complex technical concepts to a varied audience.

Other Things that Will Help:

- Be familiar with TimescaleDB! You should download and test it out before you interview:
- Familiarity with broad cloud computing concepts and experience with AWS, GCP, and Azure.
- Experience with Relational databases, NoSQL databases, and data modeling tools.
- Familiarity with PostgreSQL, including best practices, Query Plan analysis, backup/restore, migrations, etc
- A strong sense of curiosity and a willingness to wade into the unknown and learn as you go.

Our Commitment:

- We respond to every applicant.
- We review applications fairly and objectively, and shortlist based on relevant skills and experience.
- We ensure clear and timely communication throughout your candidate journey.
- We maintain a rigorous interview process with a high bar, designed to give you the opportunity to meet various team members you'll collaborate with across our organization.

[About Tiger Data🐯](https://www.tigerdata.com/about) Tiger Data, formerly Timescale, sets the standard as the fastest PostgreSQL platform for modern workloads. Trusted by more than 2,000 customers across 25+ countries and powering over 3 million active databases, we enable developers and organizations to build real-time, intelligent applications at scale. Backed by $180 million from top-tier investors, Tiger Data is building the new standard for data infrastructure, built on PostgreSQL, designed for the future. 👉 👉 Want to get a feel for how we work and what we value? Check out our blog post:[What It Takes to Thrive at Tiger Data](https://www.timescale.com/blog/what-it-takes-to-thrive-at-timescale)

We embrace diversity, curiosity, and collaboration. Whether debating the perfect chicken nugget crunch 🍗, sharing workout routines 💪, or discussing your favorite plants 🌱 and pets 🐾, you'll find your community here.

Our Tech Stack: We don't require previous experience with our tech stack, but enthusiasm for learning is key. Our technologies include PostgreSQL, Tiger Cloud, AWS, Go, Docker, Kubernetes, Python, and innovative features like Hypertables, Hypercore, vector search, and real-time analytics.

Learn more athttps://www.tigerdata.com[www.tigerdata.com](http://www.tigerdata.com) or follow us on Twitterhttps://twitter.com/TigerData[@TigerDatabase](https://x.com/TigerDatabase)

What We Offer: (Please note that benefits may vary based on country.)

- Flexible PTO and comprehensive family leave
- Fridays off in August 😎
- Fully remote opportunities globally
- Stock options for long-term growth
- Monthly WiFi stipend
- Professional development and educational resources 📚
- Premium insurance options for you and your family (US-based employees)

Ready to join the future of PostgreSQL? We can’t wait to meet you. 🚀🐯

## About Tiger Data

## Company Overview
- **One-liner**: Tiger Data builds a cloud-native PostgreSQL platform optimized for time-series and real-time analytics, serving developers and enterprises across industries from IoT to AI.
- **Entity Type**: Private (total funding raised: $180 million; latest round: $110 million)
- **Headquarters**: Not publicly available
- **Founded**: Not publicly available (likely mid-2010s based on team context)
- **Founders**: Ajay Kulkarni (CEO) and Mike Freedman (CTO)

## Core Business
- Primary industry: Data infrastructure / Database-as-a-Service (DBaaS)
- Target customers: B2B, developers, enterprises (IoT, Web3, AI, industrial automation)
- Mission/purpose: “We build data infrastructure that accelerates the future” – giving developers powerful, fast, and reliable PostgreSQL for the hardest data workloads.

## Products & Services
- **[Tiger Data Platform]**: A managed PostgreSQL service with built-in time-series capabilities. Key features include automatic partitioning, row-columnar storage, tiered storage (hot on SSD, cold on object storage), lakehouse integration (Kafka/S3 ingest to Iceberg), 200+ time-series SQL functions, hybrid search (keywords, vectors, filters, ranking), and Postgres-native access via SQL, APIs, CLI, and UI. It is SOC 2 Type II and GDPR compliant.

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**: Total funding raised – $180 million (as of the latest announcement)
- **Notable Investors**: Not listed on the website; the company mentions “partners” but does not name specific investors in the provided materials.
- **Growth Signals**: Over 2,000 companies and 3 million databases hosted; recent $110 million funding round (“Year of the Tiger”); expanding into lakehouse integrations and enterprise security; remote-first, engineering-led culture.

## Competitive Advantages
- Built on PostgreSQL – a proven, extensible, and widely adopted database foundation.
- Specialized for time-series and real-time analytics with row-columnar storage and tiering that balances performance and cost.
- Hybrid retrieval combining keywords, vectors, and ranking for modern search use cases.
- Native Postgres compatibility (SQL, APIs, existing ecosystem tools) lowers migration friction.
- Enterprise-grade security and compliance (SOC 2 Type II, GDPR, encryption at rest/in transit).

## Strategic Focus
- Deepening lakehouse and streaming integrations (Kafka, S3, Iceberg) to unify real-time and historical data.
- Continuing to optimize PostgreSQL for AI, IoT, and Web3 workloads.
- Scaling the developer community while meeting enterprise operational requirements.

## Why Work Here
- **Culture**: Remote-first, engineering-led, asynchronous collaboration. Values include “Get Sh*t Done,” “Absolutely Own the Outcome,” “Be Excellent but Humble,” “Embrace the Challenge,” and “Be Direct, with Respect.” The company hires “company builders” who thrive on autonomy and purpose.
- **Work policy**: Fully remote with global team; August Fridays off; global offsites and meetups.
- **Benefits**: Premium insurance, stock options, flexible PTO, 12-weeks fully-paid parental leave, educational benefits, end-of-year company shutdown.
- **Engineering culture**: Highly technical peers, open-source core, tough technical challenges, high trust and ownership.

## Sources
1. [tigerdata.com](https://www.tigerdata.com/) – Product overview and integrations
2. [tigerdata.com/about](https://www.tigerdata.com/about) – Founders, funding ($180M total), team, company story
3. [tigerdata.com/careers](https://www.tigerdata.com/careers) – Values, benefits, remote culture, “Year of the Tiger” $110M funding mention
4. [jobs.ashbyhq.com/tigerdata](https://jobs.ashbyhq.com/tigerdata) – Open career opportunities

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