---
title: 'Database Support Engineer at Infinite pl'
canonical: 'https://feeny.ai/job/database-support-engineer-infinite-pl-riyadh-y6kqg58s6mf4'
type: 'job'
last_seen: '2026-11-01'
---

# Database Support Engineer at Infinite pl

- **Company:** Infinite pl
- **Location:** Riyadh, Saudi Arabia
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-12
- **Last confirmed live:** 2026-11-01
- **Apply:** https://jobs.lever.co/infinitepl/80980612-22dd-410d-883d-882170b9f428

## Job description

Infinite pl is a digital-led tech firm driven to become a digital logistics pioneer by harnessing the power of people, data, and platforms. We are enabled through in-house, external, network, and investment capabilities that we utilize to orchestrate and build innovative platforms tackling complex problems within logistics and adjacent sectors.

Infinite pl’s mission is nothing short of a logistics revolution! We're here to enrich the experiences of governments, businesses, and residents around the world through cutting-edge digital solutions.

We're not just players; we're game-changers.

Role Overview: We are looking for a Database Support Engineer to provide operational support for production databases, focusing on availability, performance, connectivity, backup and recovery, replication monitoring, and database incident resolution. The role is primarily operational and hands-on, with a focus on production availability, incident handling, proactive detection, SLA adherence, operational stability, and reduction of recurring incidents.

Key Responsibilities:

- Monitor database availability, health, and performance.
- Perform routine database operational health checks.
- Investigate database connection and connection-pool issues.
- Monitor backup jobs and validate successful completion.
- Support database restore and recovery activities.
- Monitor database replication and identify synchronization issues.
- Investigate slow queries and database performance degradation.
- Review database logs and identify abnormal events.
- Monitor storage utilization and database capacity.
- Support user, role, and database access checks according to approved processes.
- Troubleshoot application-to-database connectivity issues.
- Support database incidents and root-cause analysis.
- Coordinate with DBAs, application teams, infrastructure teams, and cloud engineers.
- Maintain database operational runbooks and procedures.
- Validate database health following changes or releases.

Preferred Qualifications:

- Bachelor's degree in Computer Science, IT, Engineering, or equivalent.
- Database administration/support certification is advantageous.
- GCP Cloud SQL experience preferred.
- Experience supporting high-volume transactional platforms.
- Knowledge of database monitoring and observability platforms.

Required Technical / Professional Skills:

- Cloud SQL and/or managed database platforms
- PostgreSQL, MySQL, or equivalent relational databases
- SQL troubleshooting
- Database availability monitoring
- Backup and restore procedures
- Replication concepts
- Connection-pool troubleshooting
- Slow-query identification
- Database logs and diagnostic information
- Storage and performance monitoring
- Database user/access administration fundamentals
- Basic database capacity management

Infinite pl ♾️ - where innovation meets logistics, and the journey is Infinitely boundless! Let's disrupt logistics together and explore infinite opportunities!

## About Infinite pl

## Company Overview
- **One-liner**: Infinite pl is a joint venture between SPL and RAI Digital that co-designs, builds, and launches digital solutions and ventures, starting in logistics and expanding into healthcare, e-commerce, and digital government.
- **Entity Type**: Private (Joint Venture)
- **Headquarters**: Riyadh, Saudi Arabia (with an office in Abu Dhabi, UAE)
- **Founded**: June 2022
- **Founders**: Not publicly named; formed by SPL (Saudi Post & Logistics) and RAI Digital as parent entities.

## Core Business
- **Primary industries**: Logistics, Healthcare, E-Commerce, Digital Government, Venture Building, Digital Transformation Consulting.
- **Target customers**: Government entities, businesses (B2B & B2G), and enterprises seeking digital transformation and new venture creation.
- **Mission**: To disrupt digital logistics globally with the end goal of enriching the experiences of governments, businesses, and residents through innovative and digital solutions.

## Products & Services
- **Digital Logistics Solutions**: Data-driven platforms and services to improve parcel delivery, e-commerce logistics, and customer experience.
- **Venture Building**: Go-to-market building and delivery of digital product and venture concepts, often co-created with partners.
- **Consulting**: Digital transformation consulting to help clients innovate and execute disruptive ideas.
- **Innovation Services**: Cultivating start-up engagement and building innovation ecosystems for local markets.
- **Data & Analytics**: Data-driven operations to advise clients and serve customers effectively.
- **Product Management**: End-to-end product development from idea to launch, focusing on customer value.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private entity).
- **Key Metric**: Founded in 2022; employs 79 people (as of 2026); operating in 6 countries.
- **Notable Investors/Partners**: Backed by SPL (Saudi Post & Logistics, a government-owned postal and logistics provider) and RAI Digital (the digital venture-building arm of RAI, a multinational professional services firm). Board includes Fadi Al-Buhairan (Chairman).
- **Growth Signals**: Active hiring with 6 open positions; +4.2% monthly headcount growth; launched in 2022 and already expanded to 6 countries (Saudi Arabia, UAE, Croatia, Jordan, Vietnam, India); launched an Analyst Program for fresh graduates in 2026.

## Competitive Advantages
- **Parent Backing**: Backed by SPL (a major postal/logistics operator in KSA) and RAI Digital (a seasoned digital venture builder), providing deep industry access and operational expertise.
- **Ecosystem Approach**: Operates as a “connected ecosystem of partners,” combining global and local capabilities to quickly launch scalable ventures.
- **Focused Expertise**: Specializes in logistics innovation from day one, a sector ripe for digital disruption, and is expanding adjacently.
- **Talent Network**: Attracts professionals from top firms (McKinsey, EY, Deloitte, stc, D360 Bank) and retains talent from RAI and SPL.

## Strategic Focus
- **Logistics Disruption**: Core mission is to transform global logistics through digital solutions.
- **Venture Creation**: Building new digital businesses (ventures) from scratch, both independently and with partners.
- **Industry Expansion**: Applying logistics-centric digital capabilities to adjacent industries (healthcare, e-commerce, government).
- **Talent Development**: Investing in fresh graduates via the Infinite Analyst Program, a 2-year rotational program, to build a pipeline of digital talent.

## Why Work Here
- **Culture**: Described as inclusive, collaborative, and innovation-driven. Emphasizes continuous learning, coaching, and monthly social events (team-building, dinners).
- **Work Environment**: Hybrid/in-office presence in Riyadh (HQ) and Abu Dhabi. The team spans 6 countries, suggesting some remote collaboration.
- **Onboarding**: Prioritizes a seamless onboarding journey to help new hires integrate quickly.
- **Growth Opportunities**: Fast-growing company (79 employees, +4.2% monthly growth). Exposure to venture building, digital product creation, and working with governments and large enterprises.
- **Analyst Program**: A structured 2-year rotation program for recent graduates, offering broad exposure to different functions.
- **Diversity**: Workforce includes 5+ nationalities; commitment to inclusion and equity is stated.

## Sources
1. [infinitepl.com](https://infinitepl.com/)
2. [infinitepl.com/careers](https://infinitepl.com/careers)
3. [jobs.lever.co/infinitepl](https://jobs.lever.co/infinitepl)
4. [infinitepl.com/culture](https://infinitepl.com/culture)
5. [linkedin.com/company/infinitepl](https://sa.linkedin.com/company/infinitepl)

## Other roles at Infinite pl

- [Business Analyst (Cloud & API-Focused)](https://feeny.ai/job/business-analyst-cloud-api-focused-infinite-pl-riyadh-zyke5jqp2cw4) — Riyadh, Saudi Arabia
- [Commercial Lead](https://feeny.ai/job/commercial-lead-infinite-pl-riyadh-jdcmparcg5f9) — Riyadh, Saudi Arabia
- [2026 KSA Analyst Program - Data & AI Analyst](https://feeny.ai/job/2026-ksa-analyst-program-data-ai-analyst-infinite-pl-riyadh-qn0yxd9tnhs2) — Riyadh, Saudi Arabia
- [Database Support Engineer](https://feeny.ai/job/database-support-engineer-point72-bengaluru-xca7hberjsyr) — Bengaluru, India