--- title: 'DayDream Claim Specialist at DayDream' canonical: 'https://feeny.ai/job/daydream-claim-specialist-daydream-remote-r288s9457dty' type: 'job' last_seen: '2026-09-13' --- # DayDream Claim Specialist at DayDream - **Company:** DayDream - **Location:** Remote - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-03-13 - **Last confirmed live:** 2026-09-13 - **Apply:** https://jobs.ashbyhq.com/daydream/28a171ac-aad8-4b45-a98c-fe7b040badb5 ## Job description ## About DayDream DayDream helps dentists serve their patients. We support dental offices behind the scenes with clarity, consistency, and care so that providers can focus on what matters most. We're a fast-growing, remote-first team that believes in doing good work and being good to each other while we do it. ## About the Role We’re looking for an experienced, detail-oriented Claim Specialist to help our clients navigate insurance with confidence. This role is critical to the claim lifecycle from submission to resolution and plays a key part in shaping the tools we use every day. As a Claim Specialist at DayDream, you won’t just process claims. You’ll help design the future of how we do it by working closely with our software engineering team to fine-tune internal tools and make our platform even better. ## What You'll Do - Submit claims accurately and completely with all required attachments and documentation - Post insurance payments with speed and accuracy in accordance with the received EOB - Follow up on outstanding claims to reduce claim aging - Handle denials and appeals professionally and efficiently, interpreting EOBs and rejection codes - Collaborate with our software engineering team to provide feedback and ideas that improve our internal tools - Work cross-functionally with teammates in billing, operations, and client success to deliver excellent service ## What You'll Bring - 8+ years of experience in dental revenue cycle management (RCM), especially claims processing - Deep familiarity with dental billing software and comfort with tools like Google Workspace, Slack and remote connection softwares - Clear, professional communication skills, both written and verbal - Strong organization and problem-solving skills, with high attention to detail - A collaborative mindset and an interest in improving internal systems and workflows - A bachelor's degree is nice to have, but not required ## Compensation & Benefits - Competitive hourly pay - Medical, dental, and vision insurance some with plan option premiums 100% covered for employees - Medical and dependent care FSA options - PTO and sick time accrue from day one - 9 paid holidays annually - Company-provided laptop We believe great work happens when people feel supported and heard. If you care about doing things well, want to help build something meaningful, and thrive in a remote environment, we’d love to meet you. DayDream is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. ## About DayDream ## Company Overview - **One-liner**: DayDream provides an AI-powered dental billing and revenue cycle management (RCM) platform combined with US-based expert support to help dental practices maximize collections and reduce administrative burden. - **Entity Type**: Private (Pre-Seed stage) - **Headquarters**: San Francisco, California, United States - **Founded**: 2024 - **Founders**: Shreyas Parab (Co-Founder), Anton Lin (Co-Founder) ## Core Business - **Primary industry/industries**: Healthcare Technology (Dental Billing & Revenue Cycle Management), Software Development - **Target customers**: B2B – Dental practices and clinics of all sizes across the United States - **Mission or purpose statement**: To help every dentist in America get paid fairly for the care they provide, by combining the best of human skill and smart automation. [handbook.daydream.dental](https://handbook.daydream.dental/docs/get-started/welcome) ## Products & Services - **DayDream RCM Platform**: An end-to-end dental billing service that connects directly to practice management systems (like Open Dental) to automate insurance verification, claims submission & follow-up, payment posting, and patient billing. It combines AI automation with a US-based expert account manager (8+ years of in-office experience) for each practice. [daydream.dental](https://www.daydream.dental/) - **Insurance A/R Suite**: A dedicated module to reduce insurance aging (targeting 90+ day aging to $0) with detailed tracking and audit logs. [daydream.dental](https://www.daydream.dental/) - **Detailed Analytics Dashboard**: Measures each step of the billing process to identify problems before they become significant, providing full transparency. [daydream.dental](https://www.daydream.dental/) - **Patient Billing**: Customized communication flows (text, email, snail mail) with payment links and QR codes to help patients pay balances conveniently. [daydream.dental](https://www.daydream.dental/) ## Market Standing - **Valuation/Market Cap**: Not publicly available (private company) - **Key Metric**: Total Funding of **$2.5M** (Pre-Seed round on 2024-04-01) [tracxn.com](https://tracxn.com/d/companies/daydreamdental/__GRFyXRxef5-CUMAsq8T79SStRWTlJAfusUBKmhFCOQY) - **Notable Investors/Partners**: Lead investor in Pre-Seed round was **AI Grant** [tracxn.com](https://tracxn.com/d/companies/daydreamdental/__GRFyXRxef5-CUMAsq8T79SStRWTlJAfusUBKmhFCOQY) - **Growth Signals**: - **Headcount growth**: 180% YoY (from ~1 employee to 19 employees) [linkedin.com](https://www.linkedin.com/company/daydream-dental) - **Monthly traffic growth**: 59% (43,261 monthly visits) [linkedin.com](https://www.linkedin.com/company/daydream-dental) - **LinkedIn follower growth**: 444% yearly (544 followers) [linkedin.com](https://www.linkedin.com/company/daydream-dental) - Active competitor in the dental RCM space with 14 identified competitors. [tracxn.com](https://tracxn.com/d/companies/daydreamdental/__GRFyXRxef5-CUMAsq8T79SStRWTlJAfusUBKmhFCOQY) ## Competitive Advantages - **Human + AI Hybrid Model**: Unlike pure software or fully outsourced services, DayDream combines intelligent automation with US-based billing experts who have 8+ years of in-office dental experience. This addresses the failure points of both technology-only and human-only approaches. [daydream.dental](https://www.daydream.dental/) - **Founders with Domain Expertise**: The founders grew up in dental practices and intimately understand the frustrations of chasing claims, managing portals, and balancing patient accounts. [handbook.daydream.dental](https://handbook.daydream.dental/docs/get-started/welcome) - **Full Transparency**: Provides a dashboard and detailed audit logs so practices stay in control and can measure results (faster collections, cleaner claims, fewer write-offs). [daydream.dental](https://www.daydream.dental/) - **Rapid Claim Follow-up**: Claims are worked every 7 days until paid, with denials appealed, ensuring no revenue is left on the table. [daydream.dental](https://www.daydream.dental/) ## Strategic Focus - **Scale the customer base**: With $2.5M in funding and a rapidly growing team, DayDream is focused on acquiring more dental practices as customers. - **Deepen automation**: Continue to build out the AI and automation layer to make billing more efficient while keeping expert human oversight. - **Empower dental billers**: The company's philosophy is to empower, not replace, dental billers, suggesting a focus on building tools that augment human workers. [handbook.daydream.dental](https://handbook.daydream.dental/docs/get-started/welcome) - **Integrations**: Deepening integration with practice management systems like Open Dental to streamline workflows. [handbook.daydream.dental](https://handbook.daydream.dental/docs/get-started/welcome) ## Why Work Here - **High-growth startup**: 180% headcount growth in a year offers significant career growth and impact opportunities for early employees. - **Mission-driven culture**: The company values "Curiosity, Velocity, Communication, Quality, Responsibility, and Ownership." [daydream.dental/careers/billers](https://www.daydream.dental/careers/billers) - **Remote-first flexibility**: DayDream offers flexible hours and a work-from-home environment for its billing roles, with a supportive team culture and mentorship. [daydream.dental/careers/billers](https://www.daydream.dental/careers/billers) - **Meaningful work**: Employees help dentists get paid fairly for care, directly impacting patient access and practice sustainability. The company aims to reduce staff burnout and turnover by handling complex billing tasks. [daydream.dental](https://www.daydream.dental/) - **Training and development**: The company provides training and career development opportunities for its team members. [daydream.dental/careers/billers](https://www.daydream.dental/careers/billers) - **Office location**: Headquarters in San Francisco, CA (hybrid potential) with a remote-friendly culture. [linkedin.com](https://www.linkedin.com/company/daydream-dental) ## Sources 1. [daydream.dental](https://www.daydream.dental/) 2. [linkedin.com](https://www.linkedin.com/company/daydream-dental) 3. [tracxn.com](https://tracxn.com/d/companies/daydreamdental/__GRFyXRxef5-CUMAsq8T79SStRWTlJAfusUBKmhFCOQY) 4. [handbook.daydream.dental](https://handbook.daydream.dental/docs/get-started/welcome) 5. [daydream.dental/careers/billers](https://www.daydream.dental/careers/billers) 6. 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