--- title: 'Delivery Associate at Lucid Motors' canonical: 'https://feeny.ai/job/delivery-associate-lucid-motors-millbrae-8ykvz51rz06p' type: 'job' last_seen: '2026-09-04' --- # Delivery Associate at Lucid Motors - **Company:** Lucid Motors - **Location:** Millbrae, CA - **Posted:** 2026-09-03 - **Last confirmed live:** 2026-09-04 - **Apply:** https://job-boards.greenhouse.io/lucidmotors/jobs/5229547007 ## Job description ## About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility. As a Delivery Associate, your primary responsibility will be to successfully facilitate the delivery of customer vehicles, ensuring vehicle readiness prior to the customer appointment and completion of all required documentation. On the day that customers receive their vehicles, you will walk owners through all the key features and functions of their Lucid vehicle. Deliveries should be tailored to the owner’s needs through asking the appropriate questions to deliver on an exceptional customer centric experience.  The Delivery Associate also assists in facilitating lease-end vehicle returns, scheduling grounding appointments and ensuring all documentation is properly completed and logged. Who we are looking for: You are an enthusiastic and engaging quick learner with a fondness for providing memorable and enjoyable experiences. You will seek to understand the customer, learning preferences and personalizing the experience. You are highly organized, personable, and thrive in a dynamic work environment. ## The Role Customer Facing: - Manage a pipeline of assigned deliveries through regular communication with Sales Specialist to align on delivery readiness - Conduct pre-delivery conversations with customers to confirm delivery details and set clear expectations - Guide customer through the key features and functions of their Lucid vehicle and tailoring the experience to their needs, whether at a delivery center, virtually, or an offsite location - Conduct post-delivery conversations with customers to address any questions which may arise after the day of delivery - Manage a pipeline of lease-end customers to schedule grounding of their vehicle upon lease maturation, scheduling appointments to ensure timely return of vehicles - Conduct lease-end vehicle intake appointments - Represent Lucid by articulating our technological, design, and quality advantages over competitors to benefit the customer’s purchasing decision - Utilize Salesforce to document essential details such as inbound/outbound activity, information during the delivery ceremony, and delivery specifications - Show a commitment to refining and adapting your approach to continuously enhance the customer experience, using feedback and customer delivery outcomes as guideposts Operational: - Manage vehicle readiness for all customer deliveries in your pipeline, including final quality check prior to vehicle handoff - Prep and stage vehicles in delivery area prior to customer appointments - Accurately complete required paperwork and collect necessary documents to finalize delivery or complete grounding of a lease return - Book and track final mile transport as necessary, coordinating with the customer and carrier - Assist with daily operations as needed Qualifications: - 2-5 years of customer facing professional experience. - Excellent interpersonal and organizational skills with the ability to relentlessly prioritize and problem solve - Comfortable navigating ambiguity - Experience in a luxury retail or hospitality environment preferred. - Comfort with using Salesforce or equivalent CRM system. - A Bachelor’s degree or equivalent experience in business, sales, or related discipline. - Ability to engage with all customers and members of the Lucid community in an authentic and courteous manner. - Demonstrates a passion and enthusiasm for Lucid products and technological advances. - Ability to gauge customer's requirements and interests to deliver a personalized and relevant interaction. - Possesses strong relating skills including strong oral and written communication, empathy, and active listening ability. - Ability to continually refine and adjust engagement approach to improve customer experiences through feedback and review of customer delivery outcomes. - Ability to prioritize and schedule tasks independently that places the delivery experience at the center of their decision making. - Takes ownership and responsibility for studio assets, including high-value Lucid customer vehicles. - Demonstrates a passion for electric vehicles and premium vehicle markets. - Is responsible for introducing our customers to their vehicle and creating a memorable orientation experience. - Manages and overcomes customer feedback in a cordial and calm manner. - Acts with urgency and champions excellence in all company objectives. - Available to work weekends, evenings, nights, and holidays as needed. - Valid driver’s license with no suspensions within the past year.   Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire - Deliveries may occur both in Lucid facilities or at a remote location, so both local and overnight travel will be required on occasion - Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation. Compensation Range: The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors. $31.00-34.00/hr At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations. ## INDSD Compensation & Benefits: Lucid offers a comprehensive and competitive [benefits package](https://mylucidbenefits.com/) including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off.  Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans. Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations. Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations <@> lucidmotors.com. This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website. Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our [Candidate Privacy Notice](https://lucidmotors.com/media/document/candidate-privacy-notice.pdf). To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes. ## About Lucid Motors ## Company Overview - **One-liner**: Lucid Motors designs and manufactures luxury electric vehicles (EVs) using proprietary technology to achieve industry-leading range, performance, and efficiency. - **Entity Type**: Public (Ticker: LCID) - **Headquarters**: Newark, California, USA (Silicon Valley) - **Founded**: 2016 - **Founders**: Bernard Tse (former Tesla board member) and Sam Weng (former Oracle executive); current CEO and CTO is Peter Rawlinson (former Chief Engineer of the Tesla Model S). ## Core Business - **Primary industry/industries**: Automotive (Electric Vehicles), Clean Technology, Manufacturing - **Target customers**: Luxury consumers (B2C) seeking high-performance, long-range electric sedans and SUVs; also developing robotaxi partnerships (B2B with Uber and Nuro). - **Mission or purpose statement**: “To inspire the adoption of sustainable energy by creating the most captivating electric vehicles, centered around the human experience.” [lucidmotors.com](https://lucidmotors.com/company) ## Products & Services - **Lucid Air**: A luxury all-electric sedan known for having the longest range of any EV on the market (up to 516 miles EPA estimated). Multiple trims including Grand Touring, Touring, and the high-performance Air Sapphire (one of the quickest production vehicles ever made). [lucidmotors.com](https://lucidmotors.com/company) - **Lucid Gravity**: The company’s first luxury electric SUV, launched in 2024, designed to combine the performance and range of the Air with SUV versatility. [lucidmotors.com](https://lucidmotors.com/company) - **Lucid Air Sapphire**: A tri-motor, ultra-high-performance variant of the Air sedan (1,234 hp, 0-60 mph in under 2 seconds). [lucidmotors.com](https://lucidmotors.com/company) - **Battery & Powertrain Technology**: Proprietary EV drivetrain components (including miniaturized drive units and battery modules) that Lucid also supplies to other companies (e.g., supplying battery technology for an electric motorsport series). [lucidmotors.com](https://lucidmotors.com/company) - **Robotaxi Platform**: Partnership with Uber and Nuro to launch a premium global robotaxi program using Lucid vehicles (announced 2025). [lucidmotors.com](https://lucidmotors.com/careers) ## Market Standing - **Valuation/Market Cap**: Approximately $8–10 billion (fluctuating; as of mid-2025, market cap has varied between $7B–$12B depending on stock price). *Note: Check current NYSE ticker LCID for real-time data.* - **Key Metric**: Annual revenue (2024): ~$809 million (publicly reported in SEC filings). Total funding raised prior to going public via SPAC merger (2021) was over $4.4 billion. - **Notable Investors/Partners**: Public Investment Fund (PIF) of Saudi Arabia (majority shareholder, ~60% ownership); Uber; Nuro; initial SPAC merger with Churchill Capital Corp IV. - **Growth Signals**: - Opened AMP-1 factory in Casa Grande, Arizona (first purpose-built greenfield EV factory in North America) with capacity scalable to 300,000 vehicles annually. [lucidmotors.com](https://lucidmotors.com/company) - Opened AMP-2 factory in Saudi Arabia (2023) – the country’s first high-tech EV manufacturing facility. [lucidmotors.com](https://lucidmotors.com/careers) - Launched Lucid Gravity SUV (2024) and began European and Middle East deliveries (2025). - 2026 marks the company’s 10-year anniversary and preparation for revealing its next groundbreaking model. [lucidmotors.com](https://lucidmotors.com/careers) - Partnership with Uber and Nuro for a robotaxi program signals expansion into autonomous mobility services. ## Competitive Advantages - **Industry-leading efficiency**: Lucid’s proprietary EV technology (miniaturized drive units, advanced battery pack design) enables the longest range per kWh of any production EV on the market. - **Vertical integration**: In-house design and manufacturing of motors, inverters, battery packs, and software, giving Lucid tight control over performance and cost. - **Silicon Valley engineering DNA**: Founded by former Tesla executives and staffed with top talent from Tesla, Apple, and other tech/auto companies; strong focus on software, AI, and ADAS development. - **Saudi Arabian backing**: Deep financial support from PIF provides a long-term capital runway that many EV startups lack, enabling large-scale factory investments. - **First-mover in luxury EV SUV segment**: The Lucid Gravity enters the luxury SUV market as a direct competitor to the Tesla Model X, Rivian R1S, and Mercedes EQS SUV, with a unique range and efficiency advantage. ## Strategic Focus - **Scaling production**: Ramping AMP-1 (Arizona) to full capacity and bringing AMP-2 (Saudi Arabia) online to meet global demand for Air and Gravity. - **Global expansion**: Launching in Europe and the Middle East (2025), with a focus on luxury markets. - **Autonomous driving**: Developing ADAS/autonomous driving technology (ADAS/AD division) and partnering with Uber/Nuro for robotaxi deployment. - **Next-generation platform**: Preparing to unveil a new model in 2026, likely a smaller, more affordable EV to broaden market reach. - **Sustainability**: Emphasis on efficiency as a core sustainability principle — “making the best possible use of the world’s resources” — and operating a factory powered by renewable energy. [lucidmotors.com](https://lucidmotors.com/company) ## Why Work Here - **Mission-driven impact**: Employees contribute to accelerating the adoption of sustainable energy through cutting-edge EV technology. [lucidmotors.com](https://lucidmotors.com/careers) - **Engineering culture**: Described as “engineers and artists, visionaries and builders” — a fast-paced, innovation-first environment where engineers work on everything from battery chemistry to ADAS machine learning. [lucidmotors.com](https://lucidmotors.com/careers/life-at-lucid) - **Growth trajectory**: Rapid scaling from a startup to a global manufacturer; employees have the opportunity to “make a significant — and immediate — contribution to the future of sustainable mobility.” [lucidmotors.com](https://lucidmotors.com/company) - **Work location & flexibility**: Key hubs in Newark, CA (Silicon Valley HQ); Casa Grande, AZ (manufacturing); Southfield, MI; and King Abdullah Economic City, Saudi Arabia. Roles range from on-site manufacturing to hybrid/remote for software engineering. [lucidmotors.com](https://lucidmotors.com/careers) - **Comprehensive benefits**: Multiple medical/dental/vision plans, 401(k) with employer match, up to 8 weeks paid parental leave at 100% base pay, company-paid life/AD&D/disability, equity and bonus incentives, mental health support, and on-site wellness resources. [lucidmotors.com](https://lucidmotors.com/careers/life-at-lucid) - **Employee-led culture**: Employee resource groups (ERGs) and communities that foster connection, diversity of thought, and inclusion. [lucidmotors.com](https://lucidmotors.com/careers/life-at-lucid) - **Values-driven**: “One Team,” “Integrity in Action,” “Passion For Excellence,” “Act with Urgency,” “Ownership Mindset,” and “Breakthrough Innovation” are core principles. [lucidmotors.com](https://lucidmotors.com/careers/life-at-lucid) ## Sources 1. [lucidmotors.com – Company page](https://lucidmotors.com/company) 2. [lucidmotors.com – Careers page](https://lucidmotors.com/careers) 3. [lucidmotors.com – Life at Lucid](https://lucidmotors.com/careers/life-at-lucid) 4. [lucidmotors.com – Homepage](https://lucidmotors.com/) 5. [Greenhouse – Lucid Motors job board](http://job-boards.greenhouse.io/lucidmotors) ## Other roles at Lucid Motors - [Senior Global Supply Manager (Motor Gearbox)](https://feeny.ai/job/senior-global-supply-manager-motor-gearbox-lucid-motors-newark-555spthhmz6f) — Newark, CA - [Service Technician, Torrance](https://feeny.ai/job/service-technician-torrance-lucid-motors-torrance-zax886mj4y0p) — Torrance, CA - [Field Quality Lab - Sr. Manager](https://feeny.ai/job/field-quality-lab-sr-manager-lucid-motors-phoenix-mp6zk5a63zb8) — Phoenix, AZ - [Sr. Field Quality Engineer - Powertrain](https://feeny.ai/job/sr-field-quality-engineer-powertrain-lucid-motors-phoenix-ksdx7hmyg1dx) — Phoenix, AZ - [Sr. Field Quality Engineer-Harnesses & Hoses](https://feeny.ai/job/sr-field-quality-engineer-harnesses-hoses-lucid-motors-coolidge-yy5vvfwnre32) — Coolidge, AZ - [Sr. Field Quality Engineer-External Components](https://feeny.ai/job/sr-field-quality-engineer-external-components-lucid-motors-coolidge-19zrnpavk1ts) — Coolidge, AZ - [Sr. Global Supply Manager/Buyer-Closures](https://feeny.ai/job/sr-global-supply-manager-buyer-closures-lucid-motors-southfield-8d6k3sv4gm12) — Southfield, MI - [Service Concierge, Riviera Beach, FL](https://feeny.ai/job/service-concierge-riviera-beach-fl-lucid-motors-riviera-beach-zgya8vekqt8x) — Riviera Beach, FL - [Service Assistant, Riviera Beach](https://feeny.ai/job/service-assistant-riviera-beach-lucid-motors-riviera-beach-cx1jxbzq4cx9) — Riviera Beach, FL - [Sales Specialist](https://feeny.ai/job/sales-specialist-lucid-motors-seattle-hk2pgms85ha1) — Seattle, WA