--- title: 'Delivery Excellence & Agile Transformation Leader at Luster National' canonical: 'https://feeny.ai/job/delivery-excellence-agile-transformation-leader-luster-national-phoenix-arizona-h1gj082wwhhx' type: 'job' last_seen: '2026-09-24' --- # Delivery Excellence & Agile Transformation Leader at Luster National - **Company:** Luster National - **Location:** Phoenix Arizona, United States - **Posted:** 2026-09-22 - **Last confirmed live:** 2026-09-24 - **Apply:** https://job-boards.greenhouse.io/lusternational/jobs/5431699008 ## Job description ## About the Positions We’re seeking Delivery Excellence & Agile Transformation Leaders to strengthen delivery governance across our national digital transformation and PMIS advisory practice, serving mega capital infrastructure construction programs across aviation, ports, rail/transit, transportation, utilities, energy, water, or public works sectors. You’ll set the cadence and quality standards that keep large, multi-stakeholder programs on track, translate client priorities into structured delivery plans, escalate risk early, and build the playbooks that let our delivery teams scale. This post is for future roles and not for a specific opportunity that is available right now. We accept applications and conduct interviews in advance of upcoming hiring needs. When a candidate is selected, their profile is activated in our talent pool for this specialty area. We notify our talent pool candidates first whenever we have a project need. While we are currently targeting the Phoenix area, we welcome and will consider qualified candidates from anywhere in the continental United States. These positions require up to 50% travel. Responsibilities may include, but are not limited to, the following: Note: We are seeking candidates of various skill levels, and the following responsibilities represent the core of these roles. Scope and complexity increase with experience level. - Establish and maintain delivery cadence across client engagements, including roadmap planning, milestone tracking, dependency management, and executive-level status reporting. - Translate client goals and business-process requirements into delivery plans that technical teams can execute and owner stakeholders can track. - Implement Agile, hybrid, or fit-for-purpose governance models for PMIS, program controls, data, reporting, and change-management initiatives on capital programs. - Develop delivery playbooks, templates, and acceptance criteria that improve consistency and shorten onboarding for new team members. - Coordinate advisory, PMIS architecture, data/analytics, and systems integration teams to keep multi-workstream engagements moving with clear accountability. - Monitor risk, schedule, and budget indicators across active engagements and escalate issues before they affect scope, quality, or client confidence. - Lead onboarding and knowledge transfer for incoming delivery staff, building methods that scale as the practice grows. - Contribute delivery approach, governance structure, and staffing plans to proposal and pursuit development. - Develop white papers and project profiles that document Digital Transformation’s impact on client programs, supporting business development and marketing efforts. Attributes - Mindset that builds client capability, transparency, and confidence in program data rather than creating dependency on any single vendor or platform. - Tool-agnostic judgment, able to work across systems, workflows, and analytics platforms without defaulting to one software answer. - Executive communication that lands with agency leaders, program executives, primes, and internal leadership alike. - Comfortable creating structure, playbooks, and repeatable methods as the practice matures. - Commercial awareness of how delivery quality, team utilization, and consistent execution protect client trust and the practice’s ability to take on more work. ## Minimum Qualifications - Bachelor’s degree in construction management, engineering, business administration, or a related field, or equivalent combination of education and experience. - 10+ years of experience in program delivery, project controls, PMIS/digital transformation, or Agile/hybrid delivery governance on mega capital infrastructure construction programs across aviation, ports, rail/transit, transportation, utilities, energy, water, or public works. - Experience leading cross-functional delivery teams spanning advisory, technical, and client-facing roles, including mentoring and onboarding junior staff. - Proficiency with Microsoft Office 365 (e.g., Outlook, Teams, Word, Excel, PowerPoint, etc.). ## Preferred Qualifications - Master’s degree in construction management, engineering management, business administration, or public administration. - PMP, PMI-ACP, CSM, SAFe, Lean/Six Sigma, or Prosci certification. - Experience supporting capital infrastructure programs valued at $500M+, including exposure to program controls, PMIS platforms, and alternative delivery methods such as design-build, CM/GC, or progressive design-build. - Experience in owner’s representative, program management, or construction management roles on capital infrastructure programs. - Working knowledge of public agency procurement, governance, and stakeholder requirements typical of publicly funded infrastructure programs. - Experience building or maturing a Center of Excellence, including delivery standards, lessons-learned processes, and repeatable methods for a growing practice. - Experience with PMIS, ERP, data/reporting, workflow, or project controls platforms in a capital program environment. - Experience with GIS, BIM, or digital-twin platforms supporting infrastructure program delivery. - Experience with Power BI or equivalent data visualization and executive-reporting tools. ## Compensation Details Expected Salary: $180k-$220k/year ($87-$106/hour). Luster provides the salary range that the company in good faith believes it might offer for this position based on the successful candidate’s level of experience, knowledge, skills, abilities, education, certifications, licenses, geographic location, etc. Luster reserves the right to ultimately pay more or less than the posted range depending on circumstances not related to any status protected by local, state, and/or federal law. Just LOOK at the Benefits We Offer! - Unlimited flexible time off - Paid holidays - Paid parental leave - Health, dental, and vision insurance - Flexible spending accounts (healthcare and dependent or elder care) - Long-term disability insurance - Short-term disability insurance - Life insurance and accidental death and dismemberment - 401(k) plan with guaranteed employer contribution - Formal career planning and development program - $2,500 annually toward professional development - Wellness program with monthly wellness stipend - Company cell phone or cell phone plan reimbursement - Free personalized meal planning and nutrition support with a registered dietitian - Free personal financial planning services - Employee assistance program - Employee discounts - Employee referral bonus Specific plan details and coverage for each benefit noted above will be provided upon offer. If you wish to be considered for a position where there is not an active job posted, please search for our 'General Application' and apply. Luster is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to criminal history, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization. All positions may be subject to a background check and drug test once a conditional offer of employment is made for any convictions directly related to its duties and responsibilities, in accordance with all applicable local, state, and/or federal regulations. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Luster does not accept unsolicited resumes from any third-party. In the absence of a signed agreement, Luster will not consider or agree to payment of any kind. Any unsolicited resumes presented to Luster personnel, including those submitted to Luster hiring managers, are deemed to be the property of Luster. Please email hiring@luster.com for accommodations necessary to complete the application process. ## About Luster National ## Company Overview - **One-liner**: Luster National is a family-owned, minority-owned program management and consulting firm that helps federal, state, and local agencies deliver complex infrastructure projects. - **Entity Type**: Private (bootstrapped, no public funding rounds) - **Headquarters**: Mill Valley, California, United States - **Founded**: 1990 - **Founders**: Orville Luster and Robert Luster ## Core Business - **Primary industry**: Program & Project Management, Digital Transformation, Environmental Consulting, Construction Management, Strategic Consulting - **Target customers**: B2G (federal, state, and local government agencies), B2B (private organizations involved in large-scale infrastructure) - **Mission statement**: "To provide our clients with the best possible Professional Services, using only the most competent, motivated and dedicated employees, in order to design solutions to meet their unique needs, in a timely and cost effective manner. 'Mission First; People Always'" ## Products & Services For each major offering: - **Digital Transformation**: Modernizing program operations through data analytics, digital project controls, and integrated systems for smarter decision-making. - **Program & Project Management**: Full lifecycle oversight including risk, contract, change, and quality management for high-speed rail, airports, disaster recovery, and more. - **Environmental Consulting**: Environmental planning, permitting, and compliance from initial assessment through construction support. - **Construction Management**: Hands-on management of quality, safety, procurement, and contract administration. - **Strategic Consulting**: Tailored strategies, organizational solutions, and expert insights to optimize performance and manage change. - **Program Support & Staff Augmentation**: Embedding seasoned professionals to add capacity and specialized expertise. - **Program & PMO Initiation and Standup**: Defining vision, scope, roadmaps, and governance to launch large initiatives. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Annual Revenue: ~$5.0 million (LinkedIn estimate, 2025) - **Notable Investors/Partners**: Not applicable (bootstrapped); key clients include government agencies (e.g., Corps, Transportation, MarinHealth, ECC, HNTB, AACE International) - **Growth Signals**: 35+ years of operation, 8 offices nationwide, ISO 9001:2015 certified, third-generation family leadership. Active job postings: 45 (LinkedIn, 2025), though headcount declined 7.5% YoY to 51 employees. ## Competitive Advantages - Deep expertise in large-scale government infrastructure programs (high-speed rail, airports, disaster recovery) - Minority-owned, family-owned small business (MBE/SBE/DBE, VOSB) – a differentiator in government contracting - ISO 9001:2015 certification for quality management - Long-standing relationships and a reputation for integrity and client focus ## Strategic Focus - Continued expansion of digital transformation and data-driven project controls - Emphasis on environmental consulting and sustainable infrastructure delivery - Leveraging third-generation family leadership to maintain culture and client trust - Scaling through strategic hires and staff augmentation services ## Why Work Here - **Culture**: "One Team" culture that values collaboration, professional growth, personal well-being, and individual creativity. The company emphasizes holistic support for employees. - **Remote/Hybrid**: Not explicitly stated; likely office-based across 8 U.S. locations, but some roles may offer flexibility. - **Notable Benefits** (from careers page): - Unlimited Flexible Time Off & Paid Holidays - Paid Parental Leave - Health, Dental, Vision Insurance - Flexible Spending Accounts (Healthcare, Dependent Care, Elder Care) - Long & Short Term Disability Insurance - Life Insurance & AD&D - 401(k) Plan with 3% Guaranteed Employer Contribution - Formal Career Planning & Development Program - $2,500 Annually Towards Professional Development - Wellness Program with Monthly Wellness Stipend - Personalized Meal Planning & Nutrition Support - Financial Planning Services - Employee Assistance Program & Discount Program - Employee Referral Bonus - **Engineering/Professional Culture**: Encourages big thinkers, achievers, hard workers, and self-starters. Offers internships and a general application for future openings. ## Sources 1. [luster.com](https://www.luster.com/) 2. [luster.com/careers](https://www.luster.com/careers) 3. [luster.com/about-us](https://www.luster.com/about-us) 4. [luster.com/about](https://www.luster.com/about) 5. [linkedin.com](https://www.linkedin.com/company/luster-national-inc) ## Other roles at Luster National - [PMIS Configuration Consultant](https://feeny.ai/job/pmis-configuration-consultant-luster-national-los-angeles-california-r8ej4vgaea4v) — Los Angeles California, United States - [Utility Coordinator](https://feeny.ai/job/utility-coordinator-luster-national-san-francisco-california-4gxavss770d0) — San Francisco California, United States - [Strategic Digital Transformation & PMIS Services Leader](https://feeny.ai/job/strategic-digital-transformation-pmis-services-leader-luster-national-phoenix-b7wcndq66k3d) — Phoenix Arizona, United States - [Strategic Digital Transformation & PMIS Services Leader](https://feeny.ai/job/strategic-digital-transformation-pmis-services-leader-luster-national-los-5efp64p76e02) — Los Angeles California, United States - [Delivery Excellence & Agile Transformation Leader](https://feeny.ai/job/delivery-excellence-agile-transformation-leader-luster-national-los-angeles-p2bh94y9cw1y) — Los Angeles California, United States - [Delivery Excellence & Agile Transformation Leader](https://feeny.ai/job/delivery-excellence-agile-transformation-leader-luster-national-san-francisco-aqe8ebne42sa) — San Francisco California, United States - [PMIS Configuration Consultant](https://feeny.ai/job/pmis-configuration-consultant-luster-national-phoenix-arizona-6q1c2jdt9vj8) — Phoenix Arizona, United States - [PMIS Configuration Consultant](https://feeny.ai/job/pmis-configuration-consultant-luster-national-san-francisco-california-mragqetq74gs) — San Francisco California, United States - [Office Engineer](https://feeny.ai/job/office-engineer-luster-national-maryland-r5t66gbgp8m0) — Maryland, United States / New Jersey, United States / New York, NY / Washington District of Columbia, United States - [Office Engineer](https://feeny.ai/job/office-engineer-luster-national-california-m4m2cfsbafz4) — California, United States