--- title: 'Delivery & Growth Lead - 12 month FTC at OVO Energy' canonical: 'https://feeny.ai/job/delivery-growth-lead-12-month-ftc-ovo-energy-46b2zdbqcgeh' type: 'job' last_seen: '2026-10-19' --- # Delivery & Growth Lead - 12 month FTC at OVO Energy - **Company:** OVO Energy - **Posted:** 2026-10-15 - **Last confirmed live:** 2026-10-19 - **Apply:** https://careers.ovo.com/?gh_jid=8284943 ## Job description ## Role OVO-View Team: Agile Delivery Location: Hub Based - Hybrid for all Salary banding: £57,000 - £86,000 Experience: Expert Working pattern: Full-Time, 12 month fixed-term contract Reporting to: Principal Delivery & Growth Lead Sponsorship: Unfortunately we are unable to offer sponsorship for this role This role in 3 words: Empowering, Delivery & Growth Top 3 qualities for this role: Strong People Leader, Adaptability, Resilience. Where you’ll work: Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person. You’ll be assigned to the closest one of our three hub offices, Bristol, Glasgow, or London; unless your role requires field-based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life. Everyone belongs at OVO: At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet: Everything we do here spins around [Plan Zero](https://www.ovoenergy.com/plan-zero)[.](https://company.ovo.com/planzero/) So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how: We're leading, enabling, and scaling the engineering teams that build OVO's decarbonisation and green energy technology products. By improving delivery efficiency, removing blockers, and fostering developer growth, the Delivery & Growth Lead ensures the technology needed to execute Plan Zero is delivered faster and at high quality. This role in a nutshell: At OVO, the Growth and Delivery Lead plays a vital role. You'll be primarily responsible for ensuring your engineering teams deliver high-quality work efficiently and meet their objectives. A crucial part of this role is also dedicated to supporting the career development and growth of our people. You will work in close partnership with an experienced Individual Contributor (IC) who will share responsibility for development planning and coaching. This position operates within OVO's established Technology IC Growth Frameworks and actively uses principles from 'Wiring the Winning Organisation' (WtWO). The focus will be on enabling our teams systemically, simplifying processes, and amplifying feedback. Initially, you'll collaborate to lead a team of approximately 25 individuals within our Technology and Product functions. You will be instrumental in scaling this model towards a target of supporting around 35 people, all while ensuring everyone receives a high-quality, personalised development experience. Your key outcomes will be: - Ensure the efficient, high-quality delivery of product and engineering objectives within a designated scope - Success metrics: Team velocity/throughput, cycle time, deployment frequency, change failure rate, adherence to quality standards, successful delivery of planned objectives. - Collaborating closely with your IC partner, support, influence and encourage the growth and development of individuals at Senior and below role levels with their career growth and performance. - Success metrics: Effectiveness of IC partnership model (as measured by feedback surveys, successful development plan execution), IC Growth Framework adoption, employee engagement/satisfaction scores (e.g., DevEx surveys), participation/engagement in relevant CoPs, measurable improvements from enablement initiatives, and qualitative feedback on manager's facilitation/coaching effectiveness. Your key outcomes will be: - Delivery Metrics Management and Execution: Take ownership for the timely, high-quality delivery of planned engineering work by actively participating in planning, tracking progress, and removing obstacles. Partner with Product Management, Technical Leads, and stakeholders to align priorities, define requirements, manage dependencies, and ensure smooth product delivery. Monitor and improve key delivery metrics (e.g., cycle time, deployment frequency) through trend analysis and systemic improvements. Ensure your team upholds OVO's engineering standards and processes, contributing to enhancements and proactively managing risks and escalations. - People Growth & Enablement Facilitation: In partnership with experienced Individual Contributors (ICs), facilitate OVO's IC Growth Frameworks, enabling goal-setting, fair performance discussions, identifying development opportunities, and guiding promotion readiness. Coach IC partners on developmental duties and engineers on career navigation, focusing on systemic improvements. Foster a culture of continuous learning and psychological safety, champion engineering enablement by addressing productivity blockers, apply OVO's Ways of Working, and support Communities of Practice for skill development. - Performance Management & Feedback: Conduct regular performance reviews aligned with role competencies, providing constructive, actionable feedback for growth. Implement and refine OVO's performance management processes to be fair, transparent, and reflect our values. - Individual Contributor Growth Frameworks: Own and continuously improve OVO's Individual Contributor (IC) career frameworks, ensuring clear communication, understanding, and consistent application. Collaborate with leadership to define levels, expectations, gather feedback for refinement, and drive consistency across technical roles. - Collaboration & Communication: Collaborate closely with other Growth and Delivery Leads, Engineering Leads, and People Team partners to ensure consistency and best practices across OVO's engineering teams. Effectively communicate progress, challenges, and development plans to stakeholders, advocating for your team's needs. - Day-to-day Support: Provide typical line management support for people processes such as approvals for holiday, sick leave, and expenses. - Recruitment & Onboarding (as needed): Participate in engineering recruitment, assessing skills and cultural alignment. Ensure new team members receive effective onboarding, mentorship, and support to integrate into their team and OVO's culture. You’ll be successful in this role at OVO if you have… - Proven ability in managing software engineering delivery (including planning, progress tracking, and effective stakeholder management), coupled with a strong understanding of software development lifecycles, agile methodologies, established engineering best practices, and data-informed decision-making. - Exceptional leadership and mentorship capabilities, with demonstrable experience in coaching, fostering the development of software engineers/and or product, facilitating career frameworks, and conducting performance reviews, all driven by a genuine passion for nurturing talent and high emotional intelligence. - Proven success in identifying and driving process improvements and systemic enablement within engineering teams, underpinned by strong problem-solving skills and a strong commitment to the continuous improvement of both people and people-focused growth processes. - Excellent communication, collaboration, facilitation, and influencing skills, with a natural ability to build trust and rapport with engineers at all levels, particularly effective in partnership models. - Highly adaptable, thriving in fast-paced, scaling technology environments and dynamic, complex Agile settings. - Desirable experience includes: facilitating or actively participating in Communities of Practice, managing teams with high support ratios or distributed responsibility models, training or enabling peer coaches or mentors, a technical background relevant to OVO Engineering's domain, or familiarity with project management, CI/CD, and monitoring tools used at OVO. Let’s talk about what’s in it for you: We’ll pay you between £57,000 - £86,000, depending on your specific skills and experience. We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash. Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations For your home Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. For your Belonging To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing... We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you! If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible. ## About OVO Energy ## Company Overview - **One-liner**: OVO Energy is a UK-based energy technology and services company on a mission to power human progress with clean, affordable energy for everyone. - **Entity Type**: Private (part of the OVO Group, which is privately held) - **Headquarters**: Bristol, England, United Kingdom - **Founded**: 2009 - **Founders**: Stephen Fitzpatrick ## Core Business - **Primary industry**: Energy supply, energy technology (cleantech), and home decarbonisation services. - **Target customers**: B2C (residential households in the UK), B2B (through its SaaS platform Kaluza for utilities globally). - **Mission or purpose statement**: "To power human progress with clean affordable energy for everyone." The company has committed to its "Plan Zero" strategy to reach net-zero carbon emissions by 2035. ## Products & Services - **OVO Energy (Retail Supply)**: The core business providing gas and electricity to approximately 4 million UK homes. Includes smart tariff plans, EV charging tariffs, and the "Beyond" Energy Savings Account. - **Kaluza (SaaS Platform)**: An advanced, end-to-end SaaS platform for energy utilities. It enables real-time data-driven operations, customer personalisation, and integration of low-carbon technologies (EVs, solar, heat pumps). Kaluza is a separate entity within the OVO Group with a global client base (e.g., AGL in Australia). - **OVO Home Services**: Installation and support for green home technology, including EV chargers, solar panels, and heat pumps. The company also has a franchise network for community-level solar installation. - **OVO Energy Experts**: A service where experts visit homes (over 6,500 in 2024) to provide tailored energy efficiency advice. ## Market Standing - **Valuation/Market Cap**: Not publicly available for OVO Energy itself. Kaluza (sister company) was valued at $500 million post-money following a $100 million investment from AGL in 2024. - **Key Metric**: Adjusted EBITDA of £42 million in 2024 (down from £225 million in 2023), serving ~4 million customers. OVO has provided £140 million in customer support since 2022. - **Notable Investors/Partners**: Mitsubishi Corporation (long-standing partner and joint venture in Japan), AGL (Australian energy giant, $100M investment in Kaluza), and other global utilities. - **Growth Signals**: - Launched "Beyond," the UK's first Energy Savings Account, in 2024. - Kaluza signed a landmark software licensing deal with AGL in Australia, expected to cut AGL’s operational costs by $46-60 million. - Launched Kaluza Japan via a joint venture with Mitsubishi Corporation. - Active in campaigning for a social tariff and policy change with the UK government. - Over 140,000 Trustpilot reviews with a 4.5-star rating. ## Competitive Advantages - **Vertically Integrated Ecosystem**: OVO controls the full customer journey from energy supply to SaaS platform (Kaluza) to home installation services, creating a unique, data-rich feedback loop. - **Technology-First Approach**: Kaluza is a genuine platform differentiator, allowing OVO and its partners to innovate faster and lower costs compared to traditional utilities. - **Strong Brand & Trust**: Consistently high customer satisfaction (4.5* Trustpilot) and a clear, authentic net-zero mission ("Plan Zero") that resonates with consumers and employees. - **Scale & Incumbency**: With 4 million customers, OVO is one of the UK's largest energy challenger brands, giving it significant market influence and data assets. ## Strategic Focus - **Scale Kaluza Globally**: The primary growth engine. The focus is on signing more international utility clients (e.g., AGL, Mitsubishi) to license the Kaluza platform, targeting operational cost savings and green tech integration for partners. - **Lead UK Home Decarbonisation**: Accelerating the installation of heat pumps, solar panels, and EV chargers to meet UK government targets (e.g., 600,000 heat pumps per year by 2028) and reduce customer carbon footprints. - **Deepen Customer Relationships**: Expanding the "Beyond" account model to increase customer lifetime value, loyalty, and cross-selling of green tech. - **Achieve Plan Zero**: On track to have a 100% electric fleet of vans and 100% renewable electricity for all offices by the end of 2025. The long-term goal is net zero by 2035. ## Why Work Here - **Mission-Driven Culture**: The company has a clear, urgent purpose ("Plan Zero") that unites employees. The CEO, David Buttress, describes the mission as "energising and infectious." - **Award-Winning Inclusion**: Recognised as a **Times Top 50 Employer for Gender Equality** (Sunday Times Best Places to Work 2024) and holds accreditations as a Disability Confident Employer, Menopause Friendly, and Period Positive Workplace. - **Progressive People Policies**: Offers unlimited, fully paid compassionate leave, unlimited paid leave for pregnancy loss, paid leave for "moments that matter" (e.g., child's first day of school, wedding), and "recharge" leave after intense periods. - **Flexible & Hybrid Working**: The company promotes flexibility and wellbeing. Offices are in Bristol (HQ), London, and other locations. - **Strong Engineering & Tech Culture**: With Kaluza as a core product, there is significant investment in software engineering, data science, and product development. The company explicitly seeks "brightest minds" to solve complex energy challenges. - **Employee Resource Groups (ERGs)**: Investment in belonging network leads (Radius Certified), indicating strong support for employee-led communities. ## Sources 1. [OVO Energy Careers Page](https://www.ovoenergy.com/careers) 2. [OVO Energy About Page](https://www.ovoenergy.com/about) 3. [OVO Group Careers Page](https://careers.ovo.com/) 4. [OVO Annual Report & Plan Zero Report 2024 (PDF)](https://company.ovo.com/wp-content/uploads/2025/09/OVO-ANNUAL-REPORT-FY24-FINAL-SEPT-2025.pdf) 5. 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