--- title: 'Delivery Manager at Tennr' canonical: 'https://feeny.ai/job/delivery-manager-tennr-new-york-6tkcxt1xkzba' type: 'job' last_seen: '2026-09-10' --- # Delivery Manager at Tennr - **Company:** Tennr - **Location:** New York, NY - **Employment:** full-time - **Posted:** 2026-08-18 - **Last confirmed live:** 2026-09-10 - **Apply:** https://jobs.ashbyhq.com/tennr/d5d44d1b-946a-4bef-93d9-6bf1f2b2a789 ## Job description Company Description Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, "They'll be in touch soon." So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting. ## Role Description As a Delivery Manager at Tennr, you carry our strategic and enterprise deployments from kickoff to adoption: shipping efficiently, keeping every stakeholder oriented, and leaving customers fully enabled on our products. You will work directly with executives and operators, driving technical deliverables to completion and building conviction in Tennr across the customer organization, from the C-suite down to the hundreds of end users. You will train those users personally, hold both our team and the customer accountable to deadlines, and surface blockers early and loudly. ## Responsibilities - Plan and manage the timelines, issues, and risks for every deployment in your portfolio - Build the training materials that ensure customers can use Tennr's products successfully - Partner with Platform Strategists to make sure the workflows you design deliver maximum ROI - Create the QBRs that make that value visible to customer leadership - Keep every account in good standing so the partnership can grow - Translate deep technical complexity into language an executive or a frontline operator can act on immediately - Engage across the customer organization, from leadership to the staff who use what we deliver ## Qualifications - 2+ years of experience in project or program management, ideally within healthcare or B2B SaaS implementation - A track record of driving complex, multi-stakeholder work to completion across deadlines - A track record of connecting deployments to business outcomes and long term account growth - Strong written and verbal communication, with the ability to present at an executive level and interact comfortably with all levels of an organization Why Tennr? - Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won't just talk about things, you'll get them done. And feel the impact. - Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure - Innovate with Purpose: we're not just doing this for fun (although we do have a lot of fun). At Tennr, you'll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system. - Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week - Free lunch! Plus a pantry full of snacks. ## Benefits - Beautiful new office at 345 Hudson Street - Unlimited PTO - 100% paid employee health benefit options - Employer-funded 401(k) match - Competitive parental leave ## About Tennr ## Company Overview - **One-liner**: Tennr is an agentic patient orchestration platform that automates complex healthcare workflows—from document intake and prior authorization to patient routing—to eliminate care delays and reduce denials. - **Entity Type**: Private (Series C) - **Headquarters**: New York, New York, United States - **Founded**: 2021 - **Founders**: Not publicly available ## Core Business - **Primary industry**: Healthcare IT / Healthcare Operations - **Target customers**: B2B – healthcare providers (hospitals, health systems, independent practices, specialty clinics) - **Mission / purpose**: “Eliminate patient care delays across the U.S. healthcare system” – [tennr.com](https://www.tennr.com/) ## Products & Services - **Document Wrangling**: Automates classification, routing, and extraction of unstructured documents (referrals, clinical notes, insurance forms, letters of medical necessity) from fax, portal, or internal orders. – [tennr.com](https://www.tennr.com/) - **Intelligent Insurance Decisioning**: Checks eligibility, investigates benefits, submits and tracks prior authorizations against payer criteria. – [tennr.com](https://www.tennr.com/) - **Patient Flow Orchestration**: Real-time control tower showing stuck patients, prioritizes work, and automatically updates charts and orders to keep patients moving through care journeys. – [tennr.com](https://www.tennr.com/) - **Care Coordination & Closing the Loop**: Automatically requests missing documentation from the right party and tracks it through completion. – [tennr.com](https://www.tennr.com/) ## Market Standing - **Valuation**: Not disclosed - **Total Funding**: $159.75 M (per [cbinsights.com](https://www.cbinsights.com/company/tennr)) / $161.3 M (per [linkedin.com](https://www.linkedin.com/company/tennrai)) – conflicting reports - **Latest Round**: Series C ($101 M raised ~1 year ago) – [cbinsights.com](https://www.cbinsights.com/company/tennr) - **Notable Investors**: Foundation Capital, Andreessen Horowitz, Lightspeed, Frank Slootman, Institutional Venture Partners, and 10 others – [cbinsights.com](https://www.cbinsights.com/company/tennr) - **Growth Signals**: - Headcount grew 148.7% YoY to 239 employees (monthly growth +4.6%) – [linkedin.com](https://www.linkedin.com/company/tennrai) - Processed over 10 M patients in 2025 – [tennr.com/careers](https://www.tennr.com/careers) - Named to Cloud 100 Rising Stars 2024, CB Insights Digital Health 50 2024, and Top 40 Private Companies 2024 – [tennr.com/careers](https://www.tennr.com/careers) ## Competitive Advantages - **Proprietary vision-language models** trained on the largest dataset of service-to-payer criteria mappings, enabling policy-grade decisioning at scale. - **End-to-end automation** that handles the entire patient journey from intake through authorization and scheduling, reducing manual touch points and first-pass denials. - **Real-time visibility** into operational bottlenecks across referrals, consults, diagnostics, and authorizations. ## Strategic Focus - **Patient flow optimization**: Intelligently route patients to the right care setting while eliminating delays. - **Denial prevention**: Automate payer criteria checks to slash first-pass denials. - **Care coordination**: Close loops on missing documentation and automate follow-ups with patients, providers, and payers. - **Scale**: Expand platform to handle millions of care pathways per month across national networks and independent providers. ## Why Work Here - **Culture**: “Problem Obsessed,” “Confrontation” (face hard truths directly), “Courage,” “Conviction,” “Clarity,” and “Cowboy” (set the pace, do instead of talk) – [tennr.com/careers](https://www.tennr.com/careers) - **Work model**: In-person culture (HQ in New York, NY) - **Benefits**: Meaningful equity, competitive salary, 401k matching, unlimited PTO, free lunch (and a pantry with “a strangely wide array of puffed corn snacks”) – [tennr.com/careers](https://www.tennr.com/careers) - **Engineering culture**: Fast-paced, data-driven, with proprietary AI/ML models; open roles include Backend Software Engineer, Staff Product Engineer, Staff Backend Software Engineer, and Product Manager – [jobs.ashbyhq.com](https://jobs.ashbyhq.com/tennr) - **Recognition**: Listed as one of the “50 Most Promising Startups 2024” and other industry accolades – [tennr.com/careers](https://www.tennr.com/careers) ## Sources 1. [tennr.com](https://www.tennr.com/) 2. [tennr.com/careers](https://www.tennr.com/careers) 3. [cbinsights.com](https://www.cbinsights.com/company/tennr) 4. [linkedin.com](https://www.linkedin.com/company/tennrai) 5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/tennr) ## Other roles at Tennr - [Payor Intelligence Sr. Analyst](https://feeny.ai/job/payor-intelligence-sr-analyst-tennr-remote-g3hsdrp6y7ra) - [Event Marketing Manager](https://feeny.ai/job/event-marketing-manager-tennr-new-york-p2a5f271pjx6) — New York, NY - [Talent Acquisition Coordinator](https://feeny.ai/job/talent-acquisition-coordinator-tennr-new-york-mks8g0csn3s3) — New York, NY - [Executive Assistant](https://feeny.ai/job/executive-assistant-tennr-new-york-cfh4ntw23thy) — New York, NY - [Senior UX Engineer](https://feeny.ai/job/senior-ux-engineer-tennr-new-york-86ybjx5qrbsr) — New York, NY - [Clinical Criteria Escalations Specialist](https://feeny.ai/job/clinical-criteria-escalations-specialist-tennr-new-york-hp1bjzvh9vcr) — New York, NY - [Manager, Channel Partnerships](https://feeny.ai/job/manager-channel-partnerships-tennr-new-york-gvp68a1j8h56) — New York, NY - [Healthcare Industry Reporter and Storyteller](https://feeny.ai/job/healthcare-industry-reporter-and-storyteller-tennr-new-york-h02d6s3xgxg9) — New York, NY - [Enterprise Solutions Engineer](https://feeny.ai/job/enterprise-solutions-engineer-tennr-new-york-gya1dfqgnmzx) — New York, NY - [Senior Backend Software Engineer](https://feeny.ai/job/senior-backend-software-engineer-tennr-new-york-cx9e1pw1g080) — New York, NY