---
title: 'Delivery Manager at WhiteTech'
canonical: 'https://feeny.ai/job/delivery-manager-whitetech-remote-p8s1dck3gy7g'
type: 'job'
last_seen: '2026-10-25'
---

# Delivery Manager at WhiteTech

- **Company:** WhiteTech
- **Location:** Remote
- **Work type:** remote
- **Posted:** 2026-10-19
- **Last confirmed live:** 2026-10-25
- **Apply:** https://job-boards.eu.greenhouse.io/whitetech/jobs/5010196101

## Job description

At WhiteTech, we empower businesses in the financial ecosystem with cutting-edge white-label and SAAS solutions.

Our comprehensive suite of tools is tailored for EMI, PSP, e-commerce, and open banking platforms. With WhiteTech, clients gain access to a platform designed for flexibility, scalability, and seamless integration.

Our mission is to help businesses unlock their full potential in a rapidly evolving financial landscape.

Whether scaling your PSP, enhancing your EMI services, or diving into open banking, WhiteTech is your partner for innovation and growth.

We are a remote-first technology company and welcome applications from candidates across Europe, including the EEA, the UK, Switzerland, and other non-EEA European countries such as Ukraine, Moldova, Georgia, Armenia, Montenegro, Turkey, and the Western Balkans. We also consider applicants from different locations who can work within Central European Time (CET).

Your role and impact:

As a Delivery Manager, you will be responsible for turning product and business priorities into predictable, high-quality delivery. You will own the delivery strategy across key initiatives, ensuring teams remain focused on business outcomes, clear priorities, and measurable results.

You will lead cross-functional teams of engineers, project managers, QA professionals, and security specialists, setting clear expectations, driving accountability, and removing obstacles that impact delivery. You will work closely with business and product stakeholders to translate strategic goals into executable plans, manage dependencies and risks, and ensure commitments are delivered on time and to the expected standard.

Your role will be focused on continuously improving the way products are delivered - from planning and prioritization to execution, release, and post-delivery optimization. You will use your understanding of software development lifecycle, CI/CD, and engineering practices to make delivery more efficient, predictable, and scalable.

Success in this role means building strong delivery discipline, maintaining focus on the highest-value initiatives, and consistently turning plans into tangible business results.

Your key responsibilities will include but not limited:

- Oversee process documentation, implementation, and continuous optimization
- Lead change management initiatives and ensure process quality assurance
- Manage and improve SDLC efficiency, quality, and performance
- Ensure client satisfaction across cost, budget, timelines, and quality metrics
- Serve as the primary escalation point for clients concerning roadmaps, release schedules, delivery issues, delays, and budget concerns
- Supervise business analysis and design functions, ensuring measurable effectiveness
- Take full ownership of the Service Desk function: Improve client satisfaction, Reduce bug resolution time, Enhance issue response quality, Implement efficient root cause analysis and resolution processes
- Oversee internal SaaS/white-label product development with full responsibility for quality and budget control
- Lead resource management and capacity planning across all IT functions
- Ensure effective onboarding, performance tracking, and upskilling across engineering and delivery teams
- Manage the full lifecycle of project management talent: hiring, onboarding, evaluation, and replacement
- Drive cost-effective, timely, and high-quality delivery across all functional and non-functional requirements
- Ensure development team composition aligns with skill and seniority requirements
- Promote a performance-based, results-driven culture across all delivery units
- Partner with security leadership to ensure compliance with standards without disrupting delivery timelines

Strategic Initiatives & Key Challenges

- Redesign and streamline onboarding processes
- Enhance design and business analysis functions for speed, cost-efficiency, and output quality
- Implement a high-performance, results-oriented development culture
- Conduct a comprehensive audit of project management processes with the goal of identifying gaps and implementing improvements
- Review and optimize the development team structure and resource allocation
- Audit and enhance the software development lifecycle (SDLC)
- Perform cost and performance analytics for development and operations
- Improve Service Desk operations, especially in bug root cause identification and resolution speed
- Evaluate and enhance the effectiveness of the Security function

What is required to succeed:

- 5+ years of experience in delivery, program, project, or product operations roles within a technology or FinTech environment
- Proven track record of delivering complex, cross-functional technology products and initiatives from planning through release.
- Strong business mindset with the ability to connect product and technology delivery with business goals and measurable outcomes.
- Experience owning delivery strategy, priorities, timelines, dependencies, risks, and stakeholder expectations across multiple initiatives.
- Strong leadership skills with the ability to set clear expectations, drive accountability, and keep teams focused on results.
- Experience managing cross-functional teams, including Engineering, Product, QA, Security, and other business functions.
- Ability to turn strategic objectives into clear execution plans, milestones, and measurable delivery targets.
- Strong decision-making and problem-solving skills, with a proactive approach to identifying and removing delivery blockers.
- Practical understanding of AI and emerging technologies, with the ability to identify opportunities to use AI to improve product delivery, team productivity, automation, and decision-making.
- Experience introducing or driving AI-powered tools and workflows within technology or product teams is a strong advantage.

Our Hiring Process:

- Application Screening
- Interview Stages (2-3 weeks)
- Prescreening Call with recruiter
- Technical Interview (60 min)
- Final interview (60 min)
- Job Offer & Background Check

We offer:

- Competitive compensation package (commensurate with your experience)
- 19 business days of flexible Paid Time Off (PTO)
- Fully remote work with flexible hours (within the CET time zone) from any location of your choice
- Values-driven culture with a friendly and supportive work environment
- Opportunity to regularly participate in conferences and community events as both a participant and contributor
- Matrix organizational structure designed to streamline communication, remove barriers, and promote efficiency

Embrace the opportunity to develop your skills in a cutting-edge fintech environment.

Please apply now to be part of our dynamic team and make a tangible impact on the future of payments!

Let’s build something great together!

## About WhiteTech

## Company Overview
- **One-liner**: WhiteTech provides a white-label fintech infrastructure platform for payment service providers, neobanks, and open banking platforms, enabling rapid launch of branded payment orchestration and PSP solutions.
- **Entity Type**: Private (LinkedIn lists as "Public Company," but no ticker or SEC filings are publicly available; likely a classification error).
- **Headquarters**: Kyiv, Ukraine (majority of team located there; also operates in Poland, Germany, Spain, UK, and other countries).
- **Founded**: Approximately 2017 (based on "8+ years of industry experience" as of 2025).
- **Founders**: Serg Zakharov (founder, named multiple times on the company website).

## Core Business
- **Primary industry**: Fintech infrastructure / Payment orchestration
- **Target customers**: B2B – licensed fintechs (PSPs, neobanks, EMI), traditional banks modernizing digital infrastructure, and non-fintech companies (e-commerce, marketplaces, SaaS) embedding financial services.
- **Mission**: "To help businesses unlock their full potential in a rapidly evolving financial landscape."

## Products & Services
- **White-Label Fintech Platform**: A modular "business-in-a-box" infrastructure featuring multi-currency IBANs, Visa/Mastercard issuance, a robust payment gateway, and 50+ modules accessible via a single API. Designed for near-instant deployment (under 24 hours).
- **Smart Routing Engine**: Dynamically selects payment initiation providers and clearing routes based on currency, geography, transaction size, and success rates to maximize coverage and approval rates.
- **Payment Verification Solution**: A proprietary system that confirms receipt (not just initiation) of payments, reducing fraud and cancelled transactions.
- **Chargeback Management Dashboard**: Centralized dispute management with rule-based workflows, automated representment, and real-time risk reporting.
- **Advanced Analytics & Reporting**: Custom reports for regulatory audits, financial reporting, and breakdowns by transaction type, country, method, and currency.

## Market Standing
- **Valuation**: Not disclosed.
- **Key Metric**: Total employee count – 38 (per LinkedIn, as of mid-2025) vs. "200+ experts" claimed on the website; the 150+ engineering team noted in marketing may include contractors. Revenue not publicly available.
- **Notable Investors/Partners**: Not publicly listed.
- **Growth Signals**: Operates across 10 countries; LinkedIn follower growth of +5.5% monthly (7,301 followers). However, headcount declined -1.8% monthly and job postings dropped -65.4% month-over-month, indicating possible contraction or stabilization.

## Competitive Advantages
- **Proprietary Payment Receipt Confirmation**: A verified receipt system that goes beyond initiation confirmation, reducing fraud and ensuring settlement.
- **Intelligent Open Banking Routing**: Dynamic multi-provider routing that increases approval rates and coverage.
- **500+ Payment Integrations**: Extensive pre-built connections to acquirers, banks, and payment methods.
- **Modular, Fast Deployment**: 50+ modules via a single API; technical environment can be provisioned in under 24 hours.
- **High Compliance**: PCI DSS, PSD2, and DORA standards with 24/7 incident handling.

## Strategic Focus
WhiteTech aims to solve "the deepest infrastructural problems PSPs faced—fraud uncertainty and inefficient routing." The company is focused on building foundational payment layer technology, expanding smart routing capabilities, and supporting regulated financial businesses with automated workflows for settlements, reconciliation, and compliance.

## Why Work Here
- **Fully remote** – flexible hours and location (workspaces in Ukraine, UAE, and other countries).
- **Equipment provided** – laptops, monitors, and other hardware tailored to the role.
- **Benefits**: 19 paid vacation days, 10 sick leave days, coworking space compensation, paid corporate English lessons, access to BetterMe health/mental wellness apps.
- **Professional development**: Budget for certifications, conference attendance, and learning opportunities.
- **Culture**: Values include Transparency, Quality, Innovation, Convenience, and Focus on Individuality. The company describes itself as looking for "new friends, gifted minds, team players, restless talents and passionate problem solvers."
- **Engineering focus**: Heavy use of PHP/Symfony, DDD, SEON anti-fraud, and modern fintech infrastructure.

## Sources
1. [whitetech.com](https://whitetech.com/)
2. [whitetech.com/careers](https://whitetech.com/careers)
3. [job-boards.greenhouse.io/whitetech](http://job-boards.eu.greenhouse.io/whitetech)
4. [linkedin.com/company/whitetech1](https://www.linkedin.com/company/whitetech1)
5. [builtin.com/company/whitetech](https://builtin.com/company/whitetech)

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