---
title: 'Dental Services Representative (Vietnamese) at Asian Health Services'
canonical: 'https://feeny.ai/job/dental-services-representative-vietnamese-asian-health-services-san-leandro-sjfm2enspn2x'
type: 'job'
last_seen: '2026-10-26'
---

# Dental Services Representative (Vietnamese) at Asian Health Services

- **Company:** Asian Health Services
- **Location:** San Leandro, CA
- **Compensation:** $31–$32/hr
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2024-09-10
- **Last confirmed live:** 2026-10-26
- **Apply:** https://jobs.lever.co/ahschc/075f0bbb-fe2f-476b-9d4e-3bc55cb34d3f

## Job description

Asian Health Services, founded in 1974, provides medical, dental, and behavioral health services to more than 50,000 patients. Our approach to well-being focuses on “whole patient health” for all. We go beyond our clinic walls and invest in our community’s overall health. We know that income, housing, and environmental struggles lie at the heart of poor health. That’s why we also address food insecurity, youth leadership, and culturally competent care while working towards supporting safer streets and vibrant communities.

Location: Asian Health Services - Dental, Wellness, And Teaching Health Center

Job Summary: Under the general supervision of the Dental Supervisor RDA-Clinic Coordinator and the Dental Operation Manager is the patient’s initial contact by phone or in person.

Note: Applicants must meet the minimum language requirements to be considered. Please review these requirements carefully before applying. Applications that do not meet these criteria will not be considered.

Essential Job Functions

- Assembling and confirming patient schedule, make appointment reminder calls.
- Perform clinic reception duties: greet and register patients, answer phones, screen calls, and take messages.
- Use the computerized Dentrix system and manual system to create and update patient records for bookkeeping, billing, and scheduling appointments.
- Prepare patient records and verify Member Services Department eligibility and/or medical clinic authorization.
- Undertakes all pre-authorization of treatment procedures with insurance or payors.
- Give patients estimates of treatment making sure to communicate in a clear, understandable, and respectful manner.
- With appropriate instruction, provide out-of-clinic referrals and follow-ups.
- Perform patient billing tasks that include timely electronic and manual processing of billable services, posting payments, reconciling or adjusting patient accounts, and transmissions of claims to insurances and third-party payors, etc.
- Responsible to receive payments and accurate and secure bookkeeping duties at the front desk. Ensure safekeeping and timely submission of cash collection to the Fiscal department.
- Perform administrative and clerical services like processing incoming/outgoing mail and inter-office communications and notices, fax and copying.
- Provide other support or assistance to other staff as requested, when appropriate, and if time allows, such as language interpretation, etc.
- Foster an environment that promotes trust and cooperation among patients and staff.
- Implement and enforce clinic policies and procedures, including maintenance of patient confidentiality.
- Attend staff, department, and AHS general membership meetings.
- Assist in agency advocacy and outreach activities, serve on ad hoc committees, and attend AHS organizational events, as requested and when duties allow.
- Participates in agency-wide quality improvement program processes and performance improvement teams to ensure excellence in the quality of services provided across the agency.

## Minimum Qualifications

- Must show proof of high school diploma
- Must be prepared to demonstrate these skills
- Must show a strong willingness to learn and be trained in the requirements of a dental clinic work environment
- Bilingual in English and Vietnamese

## Preferred Qualifications

- Minimum of two years of work experience in dental office front desk duties that include insurance eligibility verification, treatment pre-authorization, and patient billing.
- Some training in dental or medical terminology, preferably some formal training in dental assisting.

Benefits That Support YouWe're committed to supporting our team's well-being. Our comprehensive benefits package includes: Health & Wellness 100% employer-paid medical, dental & vision coverage Acupuncture & chiropractic coverage Time Off 12 vacation days 12 sick days 12 paid holidays + 3 floating holidays (additional flexible days you can use anytime) Financial & Retirement 403(b) with 3% employer contribution + up to 2% match Flexible Spending Account (FSA) & Dependent Care Assistance Additional Support Commuter benefits Long-Term Disability Insurance

Please note: We are not seeking support from staffing agencies at this time. Direct applicants only.

## About Asian Health Services

## Company Overview
- **One-liner**: Asian Health Services provides comprehensive medical, dental, and behavioral health services to over 50,000 patients annually, with a focus on culturally and linguistically competent care for the Asian American community in the San Francisco Bay Area.
- **Entity Type**: Private (Nonprofit)
- **Headquarters**: Oakland, California, United States
- **Founded**: 1974
- **Founders**: Bay Area student activists (not individually named)

## Core Business
- **Primary industry**: Healthcare services (community health center)
- **Target customers**: B2C – primarily low-income, uninsured or underinsured Asian American patients; 92% on Medi-Cal, Medi-Medi, or uninsured; 70% earn less than 200% of the federal poverty line
- **Mission**: To provide “whole patient health” by addressing medical, dental, behavioral, and social needs, and to advocate for the community’s overall well-being.

## Products & Services
- **Medical Care**: Adult care, geriatric care, pediatric care, perinatal care, teen clinic, HIV/AIDS testing and counseling, remote patient monitoring for chronic conditions.
- **Dental Care**: General dentistry, oral surgery, endodontics, periodontics, school-based dental clinics.
- **Behavioral Health**: Integrated behavioral healthcare, specialized mental health services, trauma-informed care, substance use disorder support.
- **Community Programs**: Youth leadership program, Banteay Srei (anti-trafficking), Bridging Generation (intergenerational), Community Healing Unit (hate/violence support), monthly food distributions, patient leadership councils.
- **Advocacy**: Local, state, and national policy advocacy for health equity and culturally competent care.

## Market Standing
- **Valuation/Market Cap**: Not applicable (nonprofit)
- **Key Metric**: Annual Revenue – $106.6 million (FY2024) per audited financial statements; Total Grants & Contributions – $44.3 million (FY2024); Total Funding – $180K (per LinkedIn, likely historical grants)
- **Notable Investors/Partners**: Alameda County Community Food Bank, federal Health Center Quality Leader awards, Advocacy Center of Excellence designation
- **Growth Signals**: 14 clinic sites across Oakland and San Leandro; 146,403 patient visits in 2024; 218 employees (+9.2% YoY); launched new dental clinic in San Leandro; building a Program of All-Inclusive Care for the Elderly (PACE) to serve low-income seniors

## Competitive Advantages
- **Cultural & Linguistic Competence**: Services available in 14 languages; 82% of patients experience linguistic isolation – AHS bridges that gap.
- **Deep Community Roots**: Founded in 1974, now a nationally recognized model of care with a 50-year track record.
- **Integrated Care Model**: Combines medical, dental, and behavioral health under one roof, addressing social determinants like food insecurity and housing.
- **Patient Demographics Focus**: 90% Asian patient base; tailored care for a historically underserved population.

## Strategic Focus
- **Expansion of Services**: Opening new clinics (e.g., San Leandro Dental, Wellness, and Teaching Center) and launching the PACE program for elderly care.
- **Addressing Social Determinants**: Continued emphasis on food distribution, youth leadership, and community violence recovery.
- **Workforce Development**: Mental Health Academy and Dental Residency to build a pipeline of community-minded healthcare providers.
- **Technology & Innovation**: Remote Patient Monitoring program and health IT advancements to improve quality of care.

## Why Work Here
- **Mission-Driven**: Opportunity to make a tangible impact on health equity for Asian American communities.
- **Culture of Inclusion**: Strong focus on cultural competency, language access, and trauma-informed care.
- **Growth & Stability**: 50-year history with steady revenue growth ($106.6M in FY2024) and expanding services.
- **Work Environment**: On-site at clinic locations (Oakland, San Leandro, Alameda); typical healthcare setting with team-based care.
- **Notable Perks**: Workforce pipeline programs for career advancement; involvement in community advocacy and research.

## Sources
1. [Asian Health Services – Lever Careers Page](https://jobs.lever.co/ahschc)
2. [Asian Health Services – About Page](https://asianhealthservices.org/about/)
3. [Asian Health Services – LinkedIn](https://www.linkedin.com/company/asian-health-services)
4. [Asian Health Services – 2024 Annual Report](https://asianhealthservices.org/wp-content/uploads/2025/12/FINAL_AHS_AnnualReport_2024_WEB.pdf)
5. [Asian Health Services – Home Page](https://asianhealthservices.org/)

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