--- title: 'Deployed Engineer at Wordsmith AI' canonical: 'https://feeny.ai/job/deployed-engineer-wordsmith-ai-edinburgh-5nj8tw8pg0wt' type: 'job' last_seen: '2026-11-06' --- # Deployed Engineer at Wordsmith AI - **Company:** Wordsmith AI - **Location:** Edinburgh, United Kingdom - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-11-03 - **Last confirmed live:** 2026-11-06 - **Apply:** https://jobs.ashbyhq.com/wordsmith/a464d9b5-438e-457b-be29-2f2cd1c0999c ## Job description Wordsmith Wordsmith is building the legal operating system for in-house teams, and we are growing fast. We believe in-house legal is becoming one of the most important functions in the AI era. Every business is moving faster, but legal work is still too often scattered across inboxes, chats, documents and disconnected systems. Wordsmith brings that work into one system. Requests come in from across the business, AI agents handle the routine, lawyers stay in control where judgement matters, and every step is captured as work happens. We are built for in-house legal, not law firms. Our goal is to help legal teams move faster, reduce unnecessary external counsel spend and become a function the business can run with. More than 500 companies, including Financial Times, Safelite, [Trip.com](http://Trip.com), Canva, Starling and Sage, use Wordsmith. Backed by over $100M from Index Ventures, General Catalyst, Highland Europe and others, we are building one of the defining companies in legal AI. ## The role Deployment Engineers own the technical side of getting Wordsmith live inside a customer. Once a deal is signed, you’ll connect Wordsmith to the systems our customers already run on. That means identity and SSO, Microsoft 365 and SharePoint, Google Workspace, Salesforce, document management, chat tools, and MCP connections to the wider AI and data stack. You’ll design how data and permissions flow between them, build and test the integrations, and work through each customer’s IT and security requirements until everything works in production. It’s part integration engineering, part solutions architecture, and part customer-facing problem solving. You’ll be the technical lead on every deployment you own, the person customer IT teams talk to, and the person who works out how to make it work when an integration doesn’t behave as documented. This is a technical, hands-on role. You don’t need to be a lawyer, and we’re not necessarily looking for one. We’re looking for engineers and technical consultants who understand identity, APIs and enterprise SaaS, and who enjoy making systems talk to each other. Your focus is the technical foundation the rest of the deployment runs on. You’ll work side by side with our Legal Engineers on every deployment. While you connect Wordsmith to the customer’s systems, they configure the platform itself: workflows, agents, playbooks and automations built around how the legal team works. You’ll plan the deployment together, agree what each integration needs to support, and make sure the connections you build give their configuration the data, documents and permissions it depends on. ## What you’ll do 1. Integrations - Own the integrations for each deployment, including SSO and SCIM, Microsoft 365, SharePoint and OneDrive, Google Workspace, Salesforce, document management and chat tools - Configure and connect Wordsmith to customers’ wider AI and data stack through MCP - Build, test and harden integrations so they hold up in production, not just in a demo 1. Identity, Security & Access - Set up identity and access, including SSO with Okta, Entra ID and Google, user provisioning, roles and permissions - Work through customers’ security reviews, IT questionnaires and data-handling requirements - Make sure permissions in Wordsmith respect the permissions in the systems it connects to 1. Technical Solution Design - Take the technical handover from Sales and confirm the customer’s systems landscape, constraints and integration scope - Design how data, documents and requests flow between Wordsmith and the customer’s tools - Advise customer IT on the right architecture for their environment and where the trade-offs sit - Work with Legal Engineers to agree what each integration needs to support the workflows, agents and playbooks they’re configuring 1. Technical Delivery & Escalation - Lead the technical workstream of each deployment, from environment setup and integration build through testing to go-live - Diagnose and fix integration issues, and act as the escalation point for technical problems during rollout - Know when a problem needs Engineering, and bring them a clear, reproducible case 1. Improve How We Integrate - Turn what you learn into reusable integration patterns, setup guides and technical runbooks - Feed connector gaps, API limitations and recurring requests back to Product and Engineering ## What we’re looking for - Hands-on experience deploying and integrating enterprise SaaS in customer environments - Strong working knowledge of identity and access, including SSO (SAML, OIDC), SCIM provisioning, Okta, Entra ID or Google Workspace - Experience integrating with the Microsoft 365 and SharePoint, Google Workspace or Salesforce ecosystems - Comfortable with APIs, webhooks, authentication flows and reading technical documentation. You can script or write code where it helps - Familiarity with MCP or other ways of connecting AI systems to tools and data, or a strong appetite to learn - Credible with customer IT and security teams. You can answer their questions and stand behind your architecture - Methodical troubleshooter who isolates problems, reproduces them and fixes them - Clear communicator who can explain a technical decision to a non-technical stakeholder Typical backgrounds include - Deployment, integration or implementation engineers in SaaS - Solutions engineers or solutions architects - Technical consultants with Microsoft 365, Google Workspace or Salesforce experience - IT or identity engineers who have moved into customer-facing roles ## How we work We’re an in-person team based in Edinburgh or London. You should expect to work from the office or visit customers as your default. We set a high bar, move quickly and give people meaningful ownership. There will not always be an established playbook, so you’ll need to bring curiosity, structure and persistence to unfamiliar situations. You’ll sit in the Transformation team, reporting to the VP of Transformation, and work closely with our Legal Engineers, alongside Legal Intelligence, Enablement, Customer Success, Support Engineering and Product. Our customer teams have clear but closely connected responsibilities: Transformation leads implementation, Support Engineering resolves technical issues, Account Management owns renewals and commercial growth, Customer Success owns adoption, customer health and value realisation, and Enablement owns onboarding, training and customer capability. ## Why Wordsmith Wordsmith is growing quickly, winning new customers and expanding within larger organisations. Wordsmith is only as useful as the systems it connects to. Every new customer brings a different stack, and Deployment Engineers are the people who make Wordsmith work inside it. You’ll work directly with ambitious in-house legal teams, see how dozens of legal functions really operate, and take that back into a product you help shape. You will work across enterprise identity, productivity and CRM platforms, and on MCP as it develops into a standard. You will own real technical outcomes from your first week and help define how we integrate as we scale. ## About Wordsmith AI ## Company Overview - **One-liner**: Wordsmith provides an AI-native legal operations platform that captures, triages, resolves, and records every legal request from the business, enabling in-house legal teams to work at the speed of AI. - **Entity Type**: Private (Series B) - **Headquarters**: London, England, United Kingdom - **Founded**: 2023 - **Founders**: Ross McNairn (CEO), Volodymyr Giginiak (CTO), Robbie Falkenthal (COO) ## Core Business - **Primary industry/industries**: Legal Technology (LegalTech), Enterprise AI, Workflow Automation - **Target customers**: In-house legal departments at mid-to-large enterprises across all industries (B2B, Enterprise) - **Mission or purpose statement**: To be the Northstar for legal intelligence in business — to bring the legal function in-house by making it measurable, compressible, and owned, just as every other major corporate cost centre has been. ## Products & Services - **The Wordsmith Platform (Legal Operations System)**: An end-to-end AI-native system built around four core workflows: **Receive** (captures legal requests from Slack, email, Salesforce, Teams, and procurement systems), **Route** (assigns ownership, priority, and context), **Resolve** (automates routine legal work using AI agents — drafting, redlining, research, translation — while escalating complex decisions to lawyers), and **Record** (logs every decision, action, and rationale in real time for audit-ready governance). - **Contract Review & Workflow Integration**: End-to-end contract review embedded directly into business tools like Slack, Gmail, and procurement systems. Reviews are collaborative and web-native. - **Word Integration**: A plugin allowing lawyers to review, redline, draft, research, and translate without leaving Microsoft Word. - **AI Agents**: Chain drafting into a full end-to-end workflow — receive the request, draft the document, route for approval, and send — with no manual step required. - **Global Legal Intelligence Engine**: Covers hundreds of trusted sources across 130+ jurisdictions, combined with deep knowledge of the customer’s own entities, risk profile, and prior positions. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company) - **Key Metric**: Total funding raised — **$100M** across two rounds. Last round: **€60.2M ($70M) Series B** (announced June 2026). - **Notable Investors/Partners**: Index Ventures, Highland Europe, General Catalyst (the firms behind Figma, Stripe, Discord, Airbnb, Revolut, and Canva). - **Growth Signals**: - Used by **500+ organisations globally**, including major enterprises such as **BT, Financial Times, Safelite, Trip.com, and Canva**. - Reports that **Trustpilot cut contract review time by 85%** using the platform. - Planning to grow workforce from ~100 to **~300 employees**, with significant **US market expansion**. - Founded in 2023 and achieved this scale in just over two years. ## Competitive Advantages - **Category-defining position**: Wordsmith is not a legal copilot for individual lawyers — it is an **operating system for the entire in-house legal function**, managing complete request flows across the organisation. This system-level approach is a structural shift away from traditional point-tools. - **Conflict-free business model**: Wordsmith sits on the side of the *buyer* of legal services (the in-house team), not the *seller* (law firms). All other legacy tools were built to serve law firms. Wordsmith’s incentives are aligned with removing friction and cost for the enterprise. - **Vertical-first AI strategy**: Deeply specialised in legal workflows rather than a generalist AI platform, making the product deeply relevant and defensible in a $1.1T global legal market. - **Founding team**: Led by a CEO (Ross McNairn), CTO (Volodymyr Giginiak), and COO (Robbie Falkenthal) who blend legal domain expertise with deep AI and engineering capability. ## Strategic Focus - **Scale globally, with a US expansion priority**: The Series B is explicitly earmarked to accelerate growth in the US market. - **Hire exceptional talent**: Grow the team to ~300 people, maintaining a “fewer, better people” philosophy — a small group of brilliant specialists rather than a crowd of generalists. - **Product depth**: Continue to invest in AI agents, global legal intelligence, and deeper integration into enterprise workflows (Slack, Salesforce, Word, Gmail). - **Move beyond task assistance to full automation**: The stated vision is to make legal “the last black box” in the enterprise — measurable, compressed, and owned internally. ## Why Work Here - **Culture & Philosophy**: Described as a team of “lawyers and engineers blending two worlds.” Core operating principles include: **“fewer, better people”** (small, elite teams), **relentless focus on simplicity**, and building products that are so elegant they “feel like magic.” The company explicitly values **judgment** as the key differentiator in an AI-powered world. - **Growth Trajectory**: A rare stage — Series B with $100M in funding, a small enough team that individual contributions matter every day, and early enough to shape how the company builds. Significant US expansion ahead. - **Work Environment**: Hybrid (roles listed for Edinburgh and London). The hiring process is transparent and values speed: a 30-min screening call, a 45-min technical interview, a short take-home challenge (a couple of hours), and a culture interview. - **Funding Backing**: Backed by the same investors who backed Figma, Stripe, and Canva — strong signal of ambition and long-term thinking. - **Impact**: Working on a problem that is “genuinely new” — building the platform to run in-house legal teams, which is a category that did not exist before AI made it possible. ## Sources 1. [wordsmith.ai](https://www.wordsmith.ai/) 2. [wordsmith.ai/company](https://www.wordsmith.ai/company) 3. [wordsmith.ai/careers](https://www.wordsmith.ai/careers) 4. [cbinsights.com](https://www.cbinsights.com/company/wordsmith-ai) 5. 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