--- title: 'Deployment Architect at Hightouch' canonical: 'https://feeny.ai/job/deployment-architect-hightouch-north-4j26n3y6a63p' type: 'job' last_seen: '2026-09-10' --- # Deployment Architect at Hightouch - **Company:** Hightouch - **Location:** North, United States - **Work type:** remote - **Posted:** 2026-01-12 - **Last confirmed live:** 2026-09-10 - **Apply:** https://job-boards.greenhouse.io/hightouch/jobs/5762547004 ## Job description ## About Hightouch Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works. Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible. Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart. At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient — and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you. ## About The Role As an Deployment Architect, you will be the force behind successful deployments at Hightouch. Working in close partnership with an account team and the Hightouch product team, you will own the full deployment and enablement lifecycle for Hightouch customers. You will be primarily point of contact for customers during deployment phase and are responsible for executing the technical aspects of customer onboarding, ensuring seamless integration of Hightouch into customers' existing data infrastructure. In this role, you will be the product expert who translates complex customer requirements into actionable implementation plans. You should have a natural ability to communicate technical concepts clearly to both data engineering teams and business stakeholders. As the primary owner of the deployment lifecycle, your focus is on creating repeatable, efficient implementation processes that scale across our customer base while maintaining the flexibility to address unique enterprise needs. ## What You’ll Do - Drive the onboarding process for customers, working closely with the Account team to ensure alignment between technical execution and customer success objectives - Design and optimize deployment frameworks that can scale across different customer segments while accommodating enterprise-specific requirements - Lead technical discovery sessions and implementation workshops, collaborating with customer data engineering teams and business stakeholders - Create and maintain detailed technical documentation for deployments, including integration specifications, data models, and best practices - Develop and execute implementation plans that minimize time-to-value while ensuring robust, sustainable solutions - Partner with Product and Engineering to identify and resolve technical blockers that could impact customer success - Build relationships with technical stakeholders within customer organizations - Contribute to product development by providing feedback to our engineering team - Standardize and automate implementation processes to increase team efficiency and customer satisfaction ## What We're Looking For - 5-10 years of experience in technical implementation, solutions architecture, or similar roles with enterprise software - Strong technical background with hands-on experience in data integration, APIs, and enterprise architecture - Proven track record of successfully managing complex technical implementations while maintaining clear communication with a variety of stakeholders - Experience creating and optimizing implementation processes that can scale across an organization - Excellence in technical project management with ability to manage multiple concurrent implementations - Strong presentation and facilitation skills with ability to command a room of technical and business audiences - Experience working with data warehouses, ETL processes, and marketing technology is a plus - Bachelor's degree (or equivalent experience) The salary range for this position is $140,000-$180,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window. E-Verify Statement Hightouch participates in E-Verify. After you join the team, we'll verify your eligibility to work in the U.S. by submitting information from your Form I-9 to the Social Security Administration and, if needed, the Department of Homeland Security. This process happens post-hire only — we never use E-Verify to pre-screen applicants. [E-Verify Notice](https://www.rhoworld.com/wp-content/uploads/E-Verify_Participation_Poster-1.pdf)https://www.rhoworld.com/wp-content/uploads/E-Verify_Participation_Poster_ES-1.pdf[Right to Work Notice](https://www.rhoworld.com/wp-content/uploads/ier_poster_final.pdf)https://www.rhoworld.com/wp-content/uploads/spanish_ier_poster_final.pdf ## About Hightouch ## Company Overview - **One-liner**: Hightouch is an agentic marketing platform powered by a composable Customer Data Platform (CDP) that enables marketers to build and execute personalized, omnichannel campaigns using real-time data and AI agents. - **Entity Type**: Private (Series D; latest round of $150M raised in April 2026) - **Headquarters**: San Francisco, California, United States - **Founded**: 2019 - **Founders**: Kashish Gupta and Tejas Manohar ## Core Business - Primary industry: Customer Data Platform (CDP), Marketing Technology, AI Agents - Target customers: B2B and B2C enterprises, mid-market companies - Mission: “Modernize enterprise marketing with revolutionary data and AI technology.” ## Products & Services - **Composable CDP**: A Customer Data Platform that connects directly to an organization’s existing data warehouse (Snowflake, Databricks, etc.) for real-time audience segmentation, activation, and governance – all without copying data into a separate system. - **Agentic Marketing Platform (AMP)**: AI agents that help marketers plan, create, and execute personalized campaigns across performance and lifecycle marketing. Agents generate ads, emails, and journeys using brand assets and customer data. ## Market Standing - **Valuation**: $2.75B as of April 29, 2026 (per Tracxn) - **Total Funding**: $322M raised across multiple rounds (Pre-Seed to Series D) - **Key Metrics**: 803 paying customers, 9.99B+ decisions powered by AI, 7.36T records synced - **Notable Investors**: ICONIQ Growth, Sapphire Ventures, Amplify Partners, Bain Capital Ventures, **Databricks** (strategic investment), Afore Capital - **Growth Signals**: - Named a **Leader in Gartner® Magic Quadrant™ for Customer Data Platforms** (2026) - Named a **Strong Performer** by Forrester - Listed in **Redpoint Ventures’ 2026 InfraRed 100** - Headcount grew **65.3% YoY** to ~359 employees - Expanded to 11 countries with offices in San Francisco, New York, London, Paris, and Denver ## Competitive Advantages - **Composable architecture** – sits on top of a company’s existing data warehouse, eliminating the need to move data into a separate legacy CDP. - **AI agents grounded in brand context** – agents have access to customer data, performance history, and brand guidelines, producing on-brand, personalized campaigns at scale. - **Real-time, omnichannel orchestration** with a no-code audience builder and 300+ integrations. - **Enterprise-grade security and governance** – data never leaves the warehouse; customers control governance. ## Strategic Focus - **AI-first product evolution** – expanding the Agentic Marketing Platform to automate more of the campaign lifecycle (insights, creative, execution). - **Global enterprise expansion** – building sales teams in APAC (Japan, India, Australia) and deepening presence in EMEA. - **Deepening data cloud partnerships** (Snowflake, Databricks) and strengthening the partner ecosystem. ## Why Work Here - **Culture**: Values of *Kindness*, *Efficient Execution*, and *Forever Hungry*. Named one of **America’s Best Startup Employers** by Forbes. - **Work Model**: *Hub & Remote friendly* – flexibility with offices in SF, NYC, London, Paris, Denver, and more. For office-based employees, free lunch Monday–Friday and a $150/month commuter benefit. - **Benefits**: - Competitive compensation with meaningful equity - 401k (US) / retirement plans (international) - Health benefits covering 100% of employee premiums and 80% for dependents (US) - $100/month wellness stipend - Home office and connectivity support - Professional development budget - Flexible PTO - Parental leave: 16 weeks for birthing parents, 12 weeks for non-birthing parents (US) - **Engineering culture**: Fast-paced small-team environment; open roles across distributed systems, AI agents, streaming, and developer productivity. ## Sources 1. [hightouch.com](https://hightouch.com/) 2. [hightouch.com/careers](https://hightouch.com/careers) 3. [hightouch.com/about](https://hightouch.com/about) 4. [linkedin.com](https://www.linkedin.com/company/hightouchio) 5. [tracxn.com](https://tracxn.com/d/companies/hightouch/__XxqJKKRE0rjJAMk_VRMOnKQW-3iqHl40EfMcC7KoGao) ## Other roles at Hightouch - [Customer Success Engineer](https://feeny.ai/job/customer-success-engineer-hightouch-vancouver-british-columbia-psbwhd4vpb88) — Vancouver British Columbia, Canada - [Customer Success Engineer](https://feeny.ai/job/customer-success-engineer-hightouch-remote-32pb92grxwsb) - [Customer Success Engineer](https://feeny.ai/job/customer-success-engineer-hightouch-toronto-cvb0edeg7d3r) — Toronto, Canada - [Product Manager, Marketing Orchestration](https://feeny.ai/job/product-manager-marketing-orchestration-hightouch-north-z27g2p0jfrss) — North, United States - [Product Manager, Real Time](https://feeny.ai/job/product-manager-real-time-hightouch-north-ymfewjjrr3j1) — North, United States - [Pricing & Packaging Lead](https://feeny.ai/job/pricing-packaging-lead-hightouch-north-mt3xxxfpcwz1) — North, United States - [Solutions Engineer, Enterprise, EMEA](https://feeny.ai/job/solutions-engineer-enterprise-emea-hightouch-emea-9mh92913jnyz) — EMEA - [Sales Development Representative, EMEA](https://feeny.ai/job/sales-development-representative-emea-hightouch-london-vqb85qv099zq) — London, United Kingdom - [Software Engineer, Applied AI Research](https://feeny.ai/job/software-engineer-applied-ai-research-hightouch-north-qbachz8br4zk) — North, United States - [Enterprise Account Executive - Los Angeles, CA / Orange County, CA](https://feeny.ai/job/enterprise-account-executive-los-angeles-ca-orange-county-ca-hightouch-los-wedex1qe7nbp) — Los Angeles, CA / Orange County, CA